FJ Solutions

BACKGROUND

Introduce your business and what you do there.

I'm the former owner of Fly Cast America, an AV production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FJ Solutions?

We needed a branding and web design partner for our TV show.

SOLUTION

What was the scope of their involvement?

FJ Solutions designed our logo and built our website. We shared a brief with Diego, telling him what we needed, and he came back to us with a few ideas. We picked one of his ideas and customized it to our needs at that time. They also designed the evolution of our logo throughout the show. For the website, they understood the architecture we wanted to implement. 

What is the team composition?

We mainly worked with Diego, who took care of the project. 

How did you come to work with FJ Solutions?

There weren’t many companies at that time, and I had very good references for FJ Solutions. My worry was that I would hire a company and would have to wait 30 days for a meeting and then another 30 days for a follow-up, but none of that happened with FJ Solutions. I hired them because I saw their work and immediately thought I had to do something with them.

How much have you invested with them?

We spent around $10,000 at the beginning and then had a monthly payment.

What is the status of this engagement?

We worked together from November 2016–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

FJ Solutions helped us reach people immediately. For example, the first show aired on a Tuesday night, and that same night, we had a very good response from the public through our website. There are many hours of the TV show where it's visible the work they did with the design and how it improved over time. The evolution of the logo was very nice. 

Overall, everything they did for us was very successful. They understood what we were looking for in one meeting, and we were pleasantly surprised when they brought all the ideas back. 

How did FJ Solutions perform from a project management standpoint?

Once we set the way we were going to work, they were very efficient. Once we found the right track, they didn’t move out of there. They always proposed useful things and knew what we were looking for at that time. Since the project was being sponsored by the government, we kept every email on file, and FJ Solutions was responsible for that. It was easy to communicate with them through the ideas they brought me.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I was very satisfied with Diego and didn't really need anybody else. He worked with his crew, and they came back to us with ideas. Although they worked as a team, he was the person who showed me the results and the solution they found for my website. 

What did you find most impressive about them?

We felt very comfortable working with FJ Solutions. They didn’t waste our time on things we didn’t need to know, which was very valuable. I didn't know what technologies they used; we didn’t go into their kitchen, but the food they served was very tasty.

Are there any areas they could improve?

Everything was running so smoothly and successfully that I didn’t want to touch many things. They proposed many changes, but I didn't take many of their proposals because things were already happening in a way that I was happy with.

Do you have any advice for potential customers?

I appreciated that I had a person I could talk to all the time, and I didn't have to run to a secretary and then to another person and so on. I called my point of contact directly, and he answered directly. My advice is to have an agent like Diego, who was very helpful.

BACKGROUND

Please describe your company and position.

I am the CEO of Ulula

Describe what your company does in a single sentence.

Ulula specializes in creating high-performance, customized ecommerce stores on Magento and Shopify, helping brands enhance their digital presence and optimize online sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• We hired FJ Solutions to drive and optimize the digital marketing strategy for one of our key apparel clients, with the goal of enhancing their brand visibility and increasing online sales on the Magento platform we manage.
• We engaged FJ Solutions to implement a marketing automation strategy for a major food distributor client, with the goal of streamlining customer engagement and boosting retention through targeted campaigns on their Magento platform.

SOLUTION

How did you find FJ Solutions?

• Online Search
• Referral

Why did you select FJ Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope of work involved implementing a comprehensive marketing automation strategy tailored to our client’s Magento platform.

• Setup and integration: Configuring the marketing automation platform to integrate seamlessly with the client’s Magento site, ensuring data flow between systems for tracking customer behavior and engagement.
• Campaign design and execution: Developing a series of targeted email and SMS campaigns focused on customer retention, upselling, and cross-selling to increase engagement and drive repeat purchases.
• Customer segmentation: Creating specific customer segments based on purchase history, browsing patterns, and demographic data to enable more personalized communication.
• Automated workflows: Building automated workflows for various stages of the customer journey, including abandoned cart recovery, post-purchase follow-up, and re-engagement for dormant customers.
• Reporting and analytics: Providing detailed reports and insights on campaign performance, customer behavior, and ROI to continuously optimize the strategy.

This project focused on maximizing engagement and retention, ensuring that the client could deliver timely and relevant content to their customers, ultimately aiming to increase loyalty and lifetime value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased engagement rates
• Higher customer retention
• Enhanced Average order value
• Boosted conversion rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and generally responsive, meeting most deadlines effectively. Occasionaly delays in addressing some specific requests.

What was your primary form of communication with FJ Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their unique blend of deep knowledge and passion for marketing was impressive and, combined with the warm, personable approach of their team, truly stood out to us.

Are there any areas for improvement or something FJ Solutions could have done differently?

We don’t feel we’re in a position to suggest any particular improvements or recommendations regarding their operations.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Jazba Consulting

Describe what your company does in a single sentence.

“We evaluate, diagnose and propose strategies for companies to optimize their processes and achieve efficiency in their internal structures.”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Review and rebranding of the JAZBA CONSULTING BRAND
• Development of ecommerce and the academy for professional and personal training and development.
• SEO Positioning

SOLUTION

How did you find FJ Solutions?

Clutch Site

Why did you select FJ Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of the project:
1. To develop the re-branding for the JAZBA CONSULTING brand.
2. Develop the e-commerce and digital academy JAZBA CONSULTING ACADEMY.
3. Improve the SEO positioning for the brands.

Achievable KPIs:
1. Delivery of branding manual, logo, and creative direction 
2. Delivery of e-commerce on Shopify and digital academy on Vidroop 
3. Move from 100th to 50th place in organic positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Delivery of branding manual, logo, and creative direction 
2. Delivery of e-commerce on Shopify and digital academy on Vidroop
3. Move from 100th to 50th place in organic positioning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are currently working on a long-term relationship with FJ SOLUTIONS. The human team is amazing and always predisposed to continuous improvement.

Since we started working with them, we have been able to make progress in areas that for years remained stagnant due to lack of knowledge, time or simply prioritization.

At a strategic level, they also help you to generate spaces to think about the best way to grow. 

I would recommend the agency with my eyes closed!

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team, the rates and the quality of the service!

Are there any areas for improvement or something FJ Solutions could have done differently?

Nothing so far!

BACKGROUND

Please describe your company and position.

I am the owner of Om Snow Experience.

Describe what your company does in a single sentence.

My company is dedicated to offering adventure tourism experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• make the logo and identity
• on the web

SOLUTION

How did you find FJ Solutions?

Online Search

Why did you select FJ Solutions over others?

Good value for cost

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The work done was impeccable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything in time and form

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed with their ability to do what I wanted.

Are there any areas for improvement or something FJ Solutions could have done differently?

none.

BACKGROUND

Please describe your company and position.

I am the Rupestre southern travel of www.travelrupestre.com

Describe what your company does in a single sentence.

guided tours 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

website

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

Referred to me

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The work consisted of designing and uploading the website to the Internet

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We evaluate the results by the proposals sent based on our preferences

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All progress was made on time according to our expectations

What was your primary form of communication with FJ Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The person in charge was very patient and contributed good ideas to the development of the project

Are there any areas for improvement or something FJ Solutions could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a café

Describe what your company does in a single sentence.

All day brunch & lunch + homemade pastries, specialty coffee, coworking community. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Website Development
• Web positioning
• Email Marketing

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired FJ Solutions to develop our restaurant's website clemcafe.es that we use to promote the place itself as well as special events. 

FJ Solutions has provided web design + development services along with SEO. They've provided direction over SEO best practices for positioning and reach. 

We will want to build an ecommerce and therefore we'll need FJ services to build all of the ecommerce marketing around it. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website launch in less than 2 months. 

Marketing campaign for an event in less than 2 weeks and it completed full capacity. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely timely. And super responsible. They've made follow up during all of the stages. 

Being a business owner does not allow thinking through all the details; I felt I could rely on FJ to fulfill the project with the right decisions. 

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The responsibility, velocity and culture. The quality of the project is very good, and the price is good as well. 

Are there any areas for improvement or something FJ Solutions could have done differently?

Not that I can think of at this time. 

BACKGROUND

Please describe your company and position.

 I am the BDM of an information technology company 

Describe what your company does in a single sentence.

Internet service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Global marketing strategy

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing strategy for global reach. Web, email, LinkedIn and other well-known channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They've delivered preliminary documents, web mocks, emails, and LinkedIn publications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N/A

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something FJ Solutions could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Designer Chief and Founder of Designo Patagonia

Describe what your company does in a single sentence.

Product design with Patagonian identity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Redesign our graffic identity
• Redesign our webpage
• make it more useful

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

FJ helped us redesign the company's graphic identity, building a variety of graphic resources that were then transferred to the entire set of necessary pieces, from stationery, website, to social networks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 1 new logo
• 10 new graphic pieces
• 1 web design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They accomplished all that we asked for, even more. They contributed with a critical, practical, and fresh spirit to our mission; we are very grateful.

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

The personalized and professional perspective.

Are there any areas for improvement or something FJ Solutions could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner & Lead Guide of ANDEMITA PATAGONIA

Describe what your company does in a single sentence.

Adventure Tourism Outfitter in Patagonia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Website development and design
• CEO configuration and positioning in Google
• Mobile friendly updates and digital marketing

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand identity development. Institutional branding.  Logo and Iso. Website structure. Content optimization. Navigation tools and structure 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website and institutional image were delivered timely and we where very happy with our clients acceptance. After years of usage the platform positioning and delivery was great and easy to use and navigate. Overall, we were extremely satisfied with their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did. Very timely and problem solving was timely. 

What was your primary form of communication with FJ Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Effort to help and solve issues, friendly and engaged with proyect outcomes  

Are there any areas for improvement or something FJ Solutions could have done differently?

The only problem was the usage of an external server that did not respond in a timely manner to some issues.