FJ Solutions

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Consultant of Canadian Feed The Children

Describe what your company does in a single sentence.

Charity supporting communities in Canada and Internationally to become food secure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Create a PCI-compliant website and API to manage my client's child sponsorship program
• Improve online security
• Improve usability and conversion rates

SOLUTION

How did you find FJ Solutions?

Word of mouth

Why did you select FJ Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Set up a development environment by duplicating the current child sponsorship website and staging a production version at the sub-domain level of the main website. Deindex from search engines, remove tracking tags and control access via a username and password system. Utilize the BBMS account “TEST- DOES NOT CHARGE” to handle test payments.
2. Integrate Blackbaud Checkout into the Sponsor a Child website. The BB Checkout form will replace the “Credit Card Payment” and “Personal Details” steps of the current checkout process. Change the design of the BB Checkout User Interface (UI), where possible, to match the current UI. Implement payment options for Credit Card and Direct Debit. Generate a GUID (token) to store the payment details.
3. Implement the Blackbaud Checkout payment authorization process so that it captures the authorization code for successfully authenticated payment details and handles error messaging for authorizations that return an error. Send authorization code and amount to the backend application for payment processing. Also send details about the child/children sponsored.
4. Request the transaction information using the GET Checkout transaction endpoint. Send the returned data to Google Tag Manger’s DataLayer for use by our various tracking tags.
5. Send authorization details (authorization code and amount) to BBMS for payment processing. An Account Token and Transaction ID will be returned. These should be stored for future use. 
6. Use the Constituent (Search) endpoint to check if the new child sponsor matches with an existing constituent record. If so, save the returned Constituent ID for the creation of the recurring gift. An alternative option is to use the Constituent (Duplicate Search) endpoint to get a match “rank” when there are multiple matches.
7. If not, create a new constituent record using the Constituent (Create) endpoint. Use the returned Constituent ID to create a recurring gift.
8. Create a recurring gift using the transaction information including additional data such as sponsor child/children data and tracking data. See Example Gift (Create) Request Body in the appendix for more details. Send the new gift to RE NXT via the Gifts (Create) endpoint.
9. Build the pages and UI elements to allow staff to manage data clean up, constituent match and recurring gift creation for each new sponsor record.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FJ Solutions has created a PCI-compliant ecommerce platform that integrates with our CRM and securely processes payments. The end result is a better and more secure user experience for donors and a more efficient admin system for staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were a lot of unknown obstacles that came up as part of the project, however FJ Solutions were very accomodating with their time and budget and as such we were able to expand the scope of the project in order to deliver a high quality end-product.

What was your primary form of communication with FJ Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They always produce a high-quality end product including a clean user-experience (both frontend and backend users) and extra functionality when required.

Are there any areas for improvement or something FJ Solutions could have done differently?

For this particular project we probably needed to allocate more time for exploration to better define the project requirements. 

BACKGROUND

Introduce your business and what you do there.

I'm the former owner of Fly Cast America, an AV production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with FJ Solutions?

We needed a branding and web design partner for our TV show.

SOLUTION

What was the scope of their involvement?

FJ Solutions designed our logo and built our website. We shared a brief with Diego, telling him what we needed, and he came back to us with a few ideas. We picked one of his ideas and customized it to our needs at that time. They also designed the evolution of our logo throughout the show. For the website, they understood the architecture we wanted to implement. 

What is the team composition?

We mainly worked with Diego, who took care of the project. 

How did you come to work with FJ Solutions?

There weren’t many companies at that time, and I had very good references for FJ Solutions. My worry was that I would hire a company and would have to wait 30 days for a meeting and then another 30 days for a follow-up, but none of that happened with FJ Solutions. I hired them because I saw their work and immediately thought I had to do something with them.

How much have you invested with them?

We spent around $10,000 at the beginning and then had a monthly payment.

What is the status of this engagement?

We worked together from November 2016–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

FJ Solutions helped us reach people immediately. For example, the first show aired on a Tuesday night, and that same night, we had a very good response from the public through our website. There are many hours of the TV show where it's visible the work they did with the design and how it improved over time. The evolution of the logo was very nice. 

Overall, everything they did for us was very successful. They understood what we were looking for in one meeting, and we were pleasantly surprised when they brought all the ideas back. 

How did FJ Solutions perform from a project management standpoint?

Once we set the way we were going to work, they were very efficient. Once we found the right track, they didn’t move out of there. They always proposed useful things and knew what we were looking for at that time. Since the project was being sponsored by the government, we kept every email on file, and FJ Solutions was responsible for that. It was easy to communicate with them through the ideas they brought me.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I was very satisfied with Diego and didn't really need anybody else. He worked with his crew, and they came back to us with ideas. Although they worked as a team, he was the person who showed me the results and the solution they found for my website. 

What did you find most impressive about them?

We felt very comfortable working with FJ Solutions. They didn’t waste our time on things we didn’t need to know, which was very valuable. I didn't know what technologies they used; we didn’t go into their kitchen, but the food they served was very tasty.

Are there any areas they could improve?

Everything was running so smoothly and successfully that I didn’t want to touch many things. They proposed many changes, but I didn't take many of their proposals because things were already happening in a way that I was happy with.

Do you have any advice for potential customers?

I appreciated that I had a person I could talk to all the time, and I didn't have to run to a secretary and then to another person and so on. I called my point of contact directly, and he answered directly. My advice is to have an agent like Diego, who was very helpful.

BACKGROUND

Please describe your company and position.

I am the CEO of Ulula

Describe what your company does in a single sentence.

Ulula specializes in creating high-performance, customized ecommerce stores on Magento and Shopify, helping brands enhance their digital presence and optimize online sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• We hired FJ Solutions to drive and optimize the digital marketing strategy for one of our key apparel clients, with the goal of enhancing their brand visibility and increasing online sales on the Magento platform we manage.
• We engaged FJ Solutions to implement a marketing automation strategy for a major food distributor client, with the goal of streamlining customer engagement and boosting retention through targeted campaigns on their Magento platform.

SOLUTION

How did you find FJ Solutions?

• Online Search
• Referral

Why did you select FJ Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope of work involved implementing a comprehensive marketing automation strategy tailored to our client’s Magento platform.

• Setup and integration: Configuring the marketing automation platform to integrate seamlessly with the client’s Magento site, ensuring data flow between systems for tracking customer behavior and engagement.
• Campaign design and execution: Developing a series of targeted email and SMS campaigns focused on customer retention, upselling, and cross-selling to increase engagement and drive repeat purchases.
• Customer segmentation: Creating specific customer segments based on purchase history, browsing patterns, and demographic data to enable more personalized communication.
• Automated workflows: Building automated workflows for various stages of the customer journey, including abandoned cart recovery, post-purchase follow-up, and re-engagement for dormant customers.
• Reporting and analytics: Providing detailed reports and insights on campaign performance, customer behavior, and ROI to continuously optimize the strategy.

This project focused on maximizing engagement and retention, ensuring that the client could deliver timely and relevant content to their customers, ultimately aiming to increase loyalty and lifetime value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased engagement rates
• Higher customer retention
• Enhanced Average order value
• Boosted conversion rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and generally responsive, meeting most deadlines effectively. Occasionaly delays in addressing some specific requests.

What was your primary form of communication with FJ Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their unique blend of deep knowledge and passion for marketing was impressive and, combined with the warm, personable approach of their team, truly stood out to us.

Are there any areas for improvement or something FJ Solutions could have done differently?

We don’t feel we’re in a position to suggest any particular improvements or recommendations regarding their operations.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Jazba Consulting

Describe what your company does in a single sentence.

“We evaluate, diagnose and propose strategies for companies to optimize their processes and achieve efficiency in their internal structures.”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Review and rebranding of the JAZBA CONSULTING BRAND
• Development of ecommerce and the academy for professional and personal training and development.
• SEO Positioning

SOLUTION

How did you find FJ Solutions?

Clutch Site

Why did you select FJ Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of the project:
1. To develop the re-branding for the JAZBA CONSULTING brand.
2. Develop the e-commerce and digital academy JAZBA CONSULTING ACADEMY.
3. Improve the SEO positioning for the brands.

Achievable KPIs:
1. Delivery of branding manual, logo, and creative direction 
2. Delivery of e-commerce on Shopify and digital academy on Vidroop 
3. Move from 100th to 50th place in organic positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Delivery of branding manual, logo, and creative direction 
2. Delivery of e-commerce on Shopify and digital academy on Vidroop
3. Move from 100th to 50th place in organic positioning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are currently working on a long-term relationship with FJ SOLUTIONS. The human team is amazing and always predisposed to continuous improvement.

Since we started working with them, we have been able to make progress in areas that for years remained stagnant due to lack of knowledge, time or simply prioritization.

At a strategic level, they also help you to generate spaces to think about the best way to grow. 

I would recommend the agency with my eyes closed!

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team, the rates and the quality of the service!

Are there any areas for improvement or something FJ Solutions could have done differently?

Nothing so far!

BACKGROUND

Please describe your company and position.

I am the CEO of Language On

Describe what your company does in a single sentence.

We teach English in multiple cities across the USA to international students and locals alike.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Internet lead acquisition

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked with FJ Solutions for so many years for our website development and marketing needs, and I couldn't be happier with the results:

• From the very start, their team was incredibly professional and attentive to our vision. 
• They took the time to understand our brand and tailored a website that not only looks stunning but also functions seamlessly. 
• Their marketing strategies have significantly boosted our online presence, and we've seen a marked increase in engagement and conversions. 
• The ongoing support and insights they provide are invaluable, making us feel like partners rather than just clients. 
• FJ Solutions truly went above and beyond. Their passion for what they do shone through in every aspect of their work!

I highly recommend FJ Solutions to anyone looking to elevate their online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our company has grown tremendously!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a very attentive and knowledgeable team that always delivers on time. 

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quantifiable results

Are there any areas for improvement or something FJ Solutions could have done differently?

No, we have been very satisifed.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of BrittanicaBuy

Describe what your company does in a single sentence.

FJ Solutions is a Shopify services provider that specializes in everything from SEO and theme and app development, to migration services and ongoing store maintenance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?
FJ Solutions helped us InfinityZApps with SEO improvement of our shopify store, migrating store and custom app development.

SOLUTION

How did you find FJ Solutions?

Clutch Site

Why did you select FJ Solutions over others?

• Pricing fit our budget
• Great culture fit

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

More specifically, the work involved migrating our store from the previous platform to Shopify, doing SEO things for better search visibility, building our own theme to reflect with our branding, and coding the required Shopify apps to increase the user experience. The main deliverables from this stage involved a migration with enhanced SEO performance, a custom theme, and functional applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With a 40% increase in organic traffic, a 30% uptick in sales, and a successful disruption-free migration. Our application features and custom theme led to greater customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FJ Solutions Partnered with ILA as freelancers for several years, FJ Solutions proved to be an organized bunch that met deadlines in relatively good time. However, specific requests sometimes take longer to process, and there is room for a more efficient system to handle requests.

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really impressed us with their deep knowledge of Shopify and their ability to provide a one-stop shop for technical and design needs.

Are there any areas for improvement or something FJ Solutions could have done differently?

While the end product was great, we would have preferred more regular game updates during development to know what was happening.

BACKGROUND

Please describe your company and position.

I am the Lead Creative of Hammerhead

Describe what your company does in a single sentence.

The bicycle is a force of good in the world. From transportation to competition, cycling enhances the lives of everybody it touches, reliably making them healthier, fitter, and a better version of themselves. This quest for personal improvement and the benefits it confers are at the core of our mission at Hammerhead, Inspire & empower all people to unlock their athletic potential through cycling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Have built and managed our DTC shopify website ourselves, we started to run into many backend and frontend issues and trouble scaling the site as we started to quickly grow and have need for a more complex site.

SOLUTION

How did you find FJ Solutions?

FJ Solutions came recommended by another organization we work with.

Why did you select FJ Solutions over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Since FJ Solutions has joined, we have relied immensely on them to solve all of our shopify issues and requests. We regularly add new pages to the site, which they often build for us from scratch, and request custom functionality, which they are always able to accommodate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since bringing on FJ Solutions, our staff has been able to save countless hours on a weekly basis not digging through shopify menus and code to make changes and updates. We can now focus on our roles and rely on FJ Solutions to implement all of the site changes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FJ Solutions's project manager is attentive, proactive, and professional. We regularly communicate about needs in a dedicated channel in our company's own slack and FJ Solutions is always accommodating of strange hours and difficult requests.

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was always very pleased and impressed whenever FJ Solutions took initiative and proactively anticipated our needs. Our team all wears many hats and to have the web dev hat taken care of is a huge help.

Are there any areas for improvement or something FJ Solutions could have done differently?

I dont see any area for change, they handled the project well.

BACKGROUND

Please describe your company and position.

I am the CEO of Alfa Buceo

Describe what your company does in a single sentence.

Diving School and Diving trips

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Marketing Strategy

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

Good value for cost

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They optimized our site for better user experience, implemented effective SEO tactics, and rolled out targeted social media campaigns that sparked engagement and boosted bookings. Their proactive approach to monitoring and refining campaigns ensured a steady flow of new customers discovering our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In progress of getting onlien the new web.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, FJ Solutions exceeded expectations by delivering a comprehensive, scalable marketing strategy that positioned us for long-term growth in a competitive market.

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Feeling heard is the key of success.

Are there any areas for improvement or something FJ Solutions could have done differently?

None so far.

BACKGROUND

Please describe your company and position.

I am the District Manager, Fragrance Outlet of Fragrance Outlet

Describe what your company does in a single sentence.

Fragrance Outlet is one of the nation’s largest retailers of genuine designer fragrances and related accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Website Development
• Shopify
• website codding

SOLUTION

How did you find FJ Solutions?

Online Search

Why did you select FJ Solutions over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FJ Solutions specializes in crafting captivating Shopify websites explicitly tailored for perfume companies. We entrusted FJ Solutions with translating our vision into a stunning online platform, and they exceeded all expectations.

Key Deliverables: 

• Fragrant Design Aesthetics.
• Shopify Proficiency.
• Tailored Customization.
• Mobile Optimization.
• Timely Delivery.

FJ Solutions is the ultimate partner for perfume companies seeking to make a fragrant impression in the digital realm. Their expertise in Shopify development, commitment to customized solutions, and dedication to timely delivery make them the go-to choice for fragrance companies looking to flourish in the competitive e-commerce landscape.
We wholeheartedly endorse FJ Solutions to anyone seeking to elevate their perfume business with a captivating online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the Shopify web development undertaken by FJ Solutions demonstrated significant progress and success for The Fragrance Outlet; these include:

• Increased Sales Conversion.
• Improved User Engagement.
• Enhanced Brand Visibility.
• Expanded Customer Base

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FJ Solutions project management was exemplary throughout The Fragrance Outlet's Shopify web development process. They demonstrated professionalism, efficiency, and clear communication, ensuring a smooth and successful project execution. 
Time Delivery Responsive to Needs Effective Collaboration Transparent Communication FJ Solutions project management was characterized by timeliness, responsiveness, effective collaboration, and transparent communication. 
Their commitment to the timely delivery of items and their proactive approach to addressing my needs contributed to a positive and successful outcome for The Fragrance Outlet's Shopify web development project. I highly recommend them for their professionalism and dedication to client satisfaction.

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about FJ Solutions was their deep understanding of the industry, which they translated into a captivating online experience. 
Their expertise in Shopify development ensured a seamless user journey across all devices, while their commitment to timely delivery and responsive communication highlighted their dedication to the business's success. 
They do not just create a website; they craft digital masterpieces that significantly elevate the brand's online presence.

Are there any areas for improvement or something FJ Solutions could have done differently?

None, FJ Solutions service was commendable overall.