First Page Digital Singapore

BACKGROUND

Please describe your company and position.

I am a Manager at Absolute You Singapore

Describe what your company does in a single sentence.

We are Asia's leading boutique fitness studio that offers Pilates Reformer and Rhythm Cycling classes as well as an instructor training academy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• Lead Generation

SOLUTION

How did you find First Page Digital Singapore?

Online Search

Why did you select First Page Digital Singapore over others?

• Pricing fit our budget
• Company values aligned

How many teammates from First Page Digital Singapore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead generation to markets in Singapore, Bangkok, Hong Kong, KL & Vietnam.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Leads came in steadily throughout our campaign period.

What was your primary form of communication with First Page Digital Singapore?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive, adaptive and patience. They understood our needs, took it into consideration and gave us their honest feedback based on experience.

What did you find most impressive or unique about this company?

Their down-to-earth, easy-going attitude was very remarkable.

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

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BACKGROUND

Please describe your company and your position there.

We're a TCM company located in Singapore. I handle marketing campaigns

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We wanted to be discoverable on Google

SOLUTION

How did you select this vendor and what were the deciding factors?

They were working for a competitor and rather successful

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had multiple rounds of clarifying the scope and filtering the keywords worth targeting. Subsequently there were meetings for updates and reporting.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a manager, 2 account managers and the head of growth.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our organic traffic tripled.

Describe their project management style, including communication tools and timeliness.

They're thorough, knowledgeable, and technical.

What did you find most impressive or unique about this company?

Very professional

Are there any areas for improvement or something they could have done differently?

Not be too picky about the keywords.

BACKGROUND

Please describe your company and your position there.

I am the Business Development Manager at a leading law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

SEO campaign.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online searches and interviews.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

To optimize our 70 keywords.

How many resources from the vendor's team worked with you, and what were their positions?

Carl, Bingming, Nikita, and Min.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The campaign was successful.

How effective was the workflow between your team and theirs?

Very smooth.

What did you find most impressive or unique about this company?

They were very responsive, helpful, and team-oriented.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I work as the head of marketing for Mothercare, Early learning center and Kim Hin Innovation labs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

we engaged FPD for our SEO and PPC campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got them through Google and shortlisted 2 others but decided to go with them because of their service and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They helped us through a system migration which happened in Nov last year as well as our monthly PPC campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We have Carl & Nikita as our SEO Account Managers, Alyssa as our PPC Account Manager, Shah as our techie, Amanda/Melinda/Vaish/Jolyn/Dayna/Fitri/Parveen & Rafidah as the content ladies.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site traffic is growing and our campaign ROAS is increasing for our major campaigns. Our ranking in Google improves as well.

Describe their project management style, including communication tools and timeliness.

They respond well to our queries and are able to understand the business well in a short span of time. Will definitely recommend their service!

What did you find most impressive or unique about this company?

their willingness to deliver results and prompt response whenever we need help/clarification.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the team lead of ST eServ TDS, managing our officially website and content development team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We seek services from FPD to do our website SEO, we would like to list our product and services in a higher ranking in search engines.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reliable vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discover phase and we laid out our goals, they helped us with key word research and performed an analysis of our competitors. From there we made on-site changes, create new blogs etc.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager and 1 specialist with the backend team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we’re ranking on the 1st page for quite a lot of keywords.

Describe their project management style, including communication tools and timeliness.

Nice people, communication is effective between us and the team, delivery on time with good quality of work.

What did you find most impressive or unique about this company?

Professional and responsive.

Are there any areas for improvement or something they could have done differently?

Not really. Everything has been fine

BACKGROUND

Please describe your company and your position there.

My company is a tuition centre. I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We needed more customers so we engage First Page to do SEO for us.

SOLUTION

How did you select First Page Digital Singapore and what were the deciding factors?

Deciding factor is Performance Guarantee.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Choosing and selection of Keywords.

How many people from the vendor's team worked with you, and what were their positions?

2, Sean Ho and Angela Kwang.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For now, pretty good. Business is improving gradually. I can see quite a few keywords are ranking on 1st page in Google now.

Describe their project management style, including communication tools and timelines.

Expectations are met as promised.

What did you find most impressive or unique about this company?

Performance guarantee. If there arent PG, I probably wouldn't engage them.

Are there any areas for improvement or something they could have done differently?

Renewal contracts with existing customers should have a different contract. I won't renew if the start is again PG with only 1 keywords and 10% at 3mths mark and 30% at 6mths mark. I would let all my keywords ranking dropped for 6mths before re-engaging first page again. No point paying when the PG is only 30%, might as well save the money and do again 6mths later.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a start up focusing on wedding platform that connects wedding couples to wedding professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We hired First Page Digital for SEO/SEM projects to improve on our SEO/SEM ranking and exposure.

SOLUTION

How did you select First Page Digital Singapore and what were the deciding factors?

We spoke with a few agencies and find First Page Digital more suitable.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

First Page Digital offers technical reports to identify our current issues and also work on recommended keywords to improve our ranking.

How many people from the vendor's team worked with you, and what were their positions?

3 to 4 of them. Senior Digital Marketing Specialist and Performance Media Team Lead

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still in the mist of the program but I can see that work in progress are updated and relevant.

Describe their project management style, including communication tools and timelines.

They are proactive in communication and are very responsive to enquiry or updates. Timeline are clearly indicated as well.

What did you find most impressive or unique about this company?

Their professionalism and knowledge of the relevant topics are what impressed us the most.

Are there any areas for improvement or something they could have done differently?

So far so good. May access them further on measurable results gling forward.

BACKGROUND

Please describe your company and your position there.

I'm Sales Manager of Polymore Materials Pte Ltd. I in-charge of international business development and expansion activity. I also overlook on the internet marketing campaign.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore?

We are engaging First Page Digital Singapore on content copywriting services for industry magazine publishing.

What were your goals for this project?

We like to have content that could deliver the value of our product in an easy to read and generate leads.

SOLUTION

How did you select this vendor?

We find that the unique analysis tools and systematic approach give us the confidence to continue to dive in with them.

Describe the scope of their work in detail.

During the first kick start meeting, we were amazed by their systematic approach and guides to help us on the survey journey. In a short period of time, they were able to understand well our industry to produced professional and easy to read articles.

What was the team composition?

We work closely with the account manager and copywriter along the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within a week after the article being published, we have successfully generated more than 100 quality leads.

How effective was the workflow between your team and theirs?

The account manager is very proactive and very prompt in response to our inquiry.

What did you find most impressive about this company?

Systematic workflow and really paid attention to understand our question.

Are there any areas for improvement?

We hope they able to provide content copywriting and marketing campaign services in the Chinese language.

BACKGROUND

Please describe your company and your position there.

I am a Product and Social Media Marketer.

Our school offers internationally-accredited courses in:

• Business and Management
• Engineering
• Fashion and Design
• Health and Nursing
• Information Technology
• Life Sciences
• Languages and Education
• Media and Communications
• Psychology
• Tourism and Hospitality Management
• Safety and Environmental Management

These programmes are offered in collaboration with renowned universities in the United Kingdom and the United States of America.

I am in the digital marketing team where we promote the programmes via online platforms like Facebook, Instagram, Google Ad Words, LinkedIn and Youtube.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore?

Wanted to increase engagements, leads and brand awareness

SOLUTION

How did you select this vendor?

Search online

Describe the scope of their work in detail.

SEO, LinkedIn Content Curation, Landing Page, Digital Marketing

What was the team composition?

Have been working with FPD's social media account manager, Shirlyn and the team (Parveen & Rafidah). The service provided was professional and organised.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Have been working with FPD's social media account manager, Shirlyn and the team (Parveen & Rafidah). The service provided was professional and organised. They are also very patient working with us.

How effective was the workflow between your team and theirs?

Good

What did you find most impressive about this company?

With our tight timeline, they are able to suggest better alternatives that will accommodate both parties in order to deliver a smooth sailing campaign.

Are there any areas for improvement?

To counter check on landing pages, URL links before sending it to us.

BACKGROUND

Please describe your company and your position there.

I am the Founder and Managing Director of law practice in Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore?

Digital marketing and search engine optimisation.

What were your goals for this project?

Increase digital channels engagement and audience.

SOLUTION

How did you select this vendor?

Research.

Describe the scope of their work in detail.

After I submitted an enquiry, a consultation was scheduled where the digital strategist presented their proposals. After I engaged them, the onboarding and kickoff process was fast and smooth, with proactive and meaningful updates provided regularly.

What was the team composition?

I worked with the Digital Strategist and Digital Marketing Specialist who were both very responsive and competent.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Project still in progress, but I appreciate the team's responsiveness and support throughout.

How effective was the workflow between your team and theirs?

Communication of instruction and information is efficient and smooth.

What did you find most impressive about this company?

They are responsive, competent, service-oriented, and effective.

Are there any areas for improvement?

Proactive and regular updates should continue.