What evidence can you share that demonstrates the impact of the engagement?
Metrics were measured by the number of keywords that were ranked on the first page of a Google search. They exceeded the KPI.
How did First Page Digital Singapore perform from a project management standpoint?
Overall, it was pretty satisfactory. There was the occasional lapse but everything was still within an acceptable time frame. They were very helpful to us and went beyond what was expected of them. When we had any questions or needed help, they’d jump in to help promptly. We communicated mostly through email and WhatsApp.
What did you find most impressive about them?
They surpassed what was required in order to help us. There was a high level of professionalism. Helping us reach the target before the deadline was an added bonus. My company is pretty new to digital marketing, and they gave us some knowledge.
Are there any areas they could improve?
My only thought is on the occasional lapses of when something was promised to us. I’d have to follow up and ask for the reports after failing to receive them before the timeline.
Do you have any advice for potential customers?
They really jump in quickly to help. If you communicate clearly, they’ll try their best to meet your requirements.