First Page Digital Singapore

BACKGROUND

Please describe your company and position.

I am the Demand Generation Manager & Marketing Team Leader of LRQA Nettitude

Describe what your company does in a single sentence.

LRQA Nettitude is a global provider of cybersecurity services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• Grow lead generation
• Grow brand awareness in Singapore & Hong Kong

SOLUTION

How did you find First Page Digital Singapore?

Online Search

Why did you select First Page Digital Singapore over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from First Page Digital Singapore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FPD were tasked to grow lead volume from digital channels in LRQA Nettitude's key APAC regions - Singapore & Hong Kong

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw strong lead growth in both target regions at a very competitive cost per acquisition. Content deliverables were of a very high standard, and web optimisation work was also excellent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We never had any issues with project management, Jared, our account manager, was always very helpful and through his team of Ming and Sara were always bringing new ideas and insights from the APAC region to the table with was greatly appreciated.

What was your primary form of communication with First Page Digital Singapore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very good technically and provided great value for money. Their ability to communicate with us in the UK clearly was a huge help which is not always easy.

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

Not really, I would happily recommend FPD to any organisation looking for a digital agency in Singapore. My experience with them has been extremely positive.

BACKGROUND

Please describe your company and position.

I am the Marketing Executive of Halcon Primo Logistics

Describe what your company does in a single sentence.

Logistics company that serves both SME and global corporations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• Improve SEO keyword ranking

SOLUTION

How did you find First Page Digital Singapore?

Online Search

Why did you select First Page Digital Singapore over others?

High ratings

How many teammates from First Page Digital Singapore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First Page Digital helped to improve SEO ranking through methods like keyword research, blog writing, website optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First Page Digital helped us to increase organic traffic to our website and improved our search engine rankings for our top target keywords.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eugene is our account manager, and he did a great job of managing this project. He is always responsive to our needs, answered our questions thoroughly, and delivered all of the deliverables on time or ahead of schedule. Eugene was also very knowledgeable and was able to answer any questions or concerns that we had.

What was your primary form of communication with First Page Digital Singapore?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their communication. I was kept updated on their progress and Eugene was always available to answer my questions. He was also very clear and concise in his explanations, and he made sure that I understood all of the technical aspects of the project.

I also found it impressive that they were able to achieve such good results for me in a relatively short period of time. Within a short period, I saw an increase in organic traffic to my website, and my search engine rankings improved for all of my top target keywords.

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

None, as I've been satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Marketing Officer of an education company

Describe what your company does in a single sentence.

We help parents & students hire qualified tutors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• To push our website up to page 1 on Google search engine results

SOLUTION

How did you find First Page Digital Singapore?

Online Search

Why did you select First Page Digital Singapore over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from First Page Digital Singapore were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

As the sole Account Manager, Ms. Zoe has been extremely professional in helping my business produce these key deliverables:

• Conduct webpage content refresh
• Provide website content suggestion
• Suggest new SEO strategies
• Linkbuilding (external & internal)
• Monthly & quarterly progress updates
• Regular website tech health check
• Conversion tracking monitoring
• Keyword review/research

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ever since Ms. Zoe took over as the Account Manager, the number of page 1 keywords doubled from 13 (out of the 40 that we have been working on) in Apr 2022 to as high as 26 in Aug 2023! As a result of the increased number of page 1 keywords, the number of lead forms that we got purely from organic search alone in Aug 2023 is 3x the number we got back in Apr 2022! Thanks to Ms. Zoe, this conversion improvement also helped us achieve better year-to-year revenue and profit numbers!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Ms. Zoe always delivered all items promptly. On many occasions, I was actually pleasantly surprised by how frequently she was delivering progress reports to me. Even during times when I could just do my own "homework" and look for the statistics on my own, she still did them on my behalf so I wouldn't unnecessarily misinterpret the data. In terms of responsiveness, she was always ready to answer my random questions and clear my doubts whenever I had them.

In times when she needed to take her own leave or off days, she would also give me a heads-up way in advance so I wouldn't be caught off-guard by her absence. Her willingness to go above and beyond for my account impressed me a lot.

What was your primary form of communication with First Page Digital Singapore?

Virtual Meeting

What did you find most impressive or unique about this company?

Having worked with this company for 2+ years, I consistently observed that their account managers had a keen eye for detail. I suppose they have several accounts to take care of on a daily basis, but very rarely have they been careless in their communications and meeting of campaign targets. 

However, I think it is also my own good luck or good karma to have my account be overseen by a capable Account Manager like Ms. Zoe. Competent and skilful employees like her are what make this company impressive and unique.

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

I understand that First Page Digital Singapore is a large company, and that may be also why sometimes decisions are made rather slowly compared with small startups. In the business of search engine optimization, time is of essence.

Thus, if the lead time of the different parts of the entire business process could be shortened, the customers would actually gain a lot from it. For example, if Account Managers were to be given more autonomy to make business decisions on behalf of their superiors, the company might be able to help its customers get the most out from their campaigns.

UPDATED REVIEW

This review was published on February 25, 2022.

Marketing Director, Recruitment Company

Advertising & Marketing

1-10 Employees

Singapore (702)

Less than $10,000

Aug 2021 - Ongoing

Project summary

First Page Digital Singapore provides SEO campaigns for a recruitment company. The client's goal was to bring their keywords to the top three Google search engine results in the most organic manner.

Feedback summary

Up to 30% of First Page Digital Singapore's keywords touched the first SERP pages. They gradually earned 50% more leads from organic searches, as well. Furthermore, the team leaves no stone unturned and find out all the possible ways to further improve their work.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director for a recruitment company in Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

My company recognises that being on the top few results of Google Organic Search is one of the best ways to scale a business in this era. We're also aware that this particular recruitment sector is extremely competitive on Page 1 of Google. That's why we hired First Page Digital Singapore, one of the best SEO companies in town, to take charge of bringing our website to the top of Page 1 of Google. With First Page Digital Singapore, our shared goals are to bring my company's website to not only on Page 1, but to the Top 3 results in the most organic and ethical manner. We believe that this will bring us more business leads in the near future. Also, we believe that that will push our website to the Top 3 of Page 1 will also bump up our Google My Business search results to the Top 3 as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

It all started off with Mr. Asher (now Head of Growth) introducing FPD's service to me. As someone who came across a couple of companies who were unable to bring results, I was skeptical about whether FPD would oversell themselves. It took me a leap of faith to go with FPD because they clearly had a proper structure in their way of doing things, and that they themselves were at the top of Google Page 1 for various SEO-related keywords (results speak for themselves).

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with Mr. Asher Chong sitting down together with me during the onboarding meeting to make sure that things are handed over properly to the Accounts Manager Ms. Shirlyn before stepping back to let her do her job. During the onboarding meeting, Ms. Shirlyn gave a really detailed plan on what she would do. Not only did she provide a plan, she pointed out what problems my company's website had and suggested various solutions. It was clear that she knew what she was doing.

Every part of Ms. Shirlyn's plan was carefully crafted out with a purpose, and that is to comply with Google's regulations and ethically push my company's website to the top of Page 1. From the initial keyword research to keyword targeting to on- & off-page optimisation to crafting blog content and finally to the quarterly reports, Ms. Shirlyn delivered passionately and responsibly. From my experience with her, she's the kind of Account Manager who leaves no stone unturned. That is the kind of person I, or many other people, like to work with.

How many people from the vendor's team worked with you, and what were their positions?

So far, I've directly worked with 3 people:

1. Sales - Mr. Asher 
2. Accounts Manager - Ms. Shirlyn 
3. Accounts Specialist - Ms. Zoe (stood in for Ms. Shirlyn when she was on Leave)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the on-page optimisation and link buildings started, up to 30% of the keywords targeted touched Page 1. From that alone, our company gradually got 50% more leads from Google Organic Search, decreasing our average marketing cost per lead in general.

Describe their project management style, including communication tools and timeliness.

Working with Ms. Shirlyn has been nothing short of fantastic. I didn't have to know her background or the number of years she had been in FPD; I just needed to see that she was taking charge and being responsible for my account despite having multiple accounts on her own hand. After working with her closely for about 6 months, I'd say she exceeded all of my expectations. She takes her work extremely seriously and she feels responsible for my account and results. Whenever the results don't meet her own already-high expectations, she'll leave no stone unturned and find out all the possible ways to further improve them.

From the initial keyword research to keyword targeting to on-page optimisation to quarterly reports, she works well with her own team members and does everything with a purpose. These are just few of the reasons I know my account is in good hands. It's still early to say that FPD has brought tremendous results for my company's website, but I love working with a company who puts their people first. I'm also positive that Ms. Shirlyn will continue to do her very best to meet our shared ultimate goals.

What did you find most impressive or unique about this company?

I can see that First Page Digital puts their own employees and clients first. When their employees are well taken care of, they are able to take good care of their clients even better.

Are there any areas for improvement or something they could have done differently?

As of now, there is nothing I think they can improve on. They are the experts and I trust to have my company's SEO done by them. That said, now it's still early to make any conclusions. I will update with more comments (positive or negative) in time to come.

Star Ratings

Overall rating: 5
I choose to believe in First Page Digital and Ms. Shirlyn. I hope I'm making the right choice.

Quality: 5
They know what they're doing.

Cost: 5
For their level of service and knowledge, the cost is just right

Schedule: 5
Always on time.

Willing to refer: 5
I want my friends to succeed too, so of course I will recommend the best to them.

BACKGROUND

Please describe your company and position.

I am the Marketing of a healthcare company

Describe what your company does in a single sentence.

Our company is a Singapore homegrown award-winning nutraceutical & wellness brand, dedicated to providing all-natural premium supplements and lifestyle products for more than 18 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• Improve SEO keyword ranking
• Improve new company website to match latest trends and improve SEO ranking
• Develop and upkeep SEM campaigns

SOLUTION

How did you find First Page Digital Singapore?

Referral

Why did you select First Page Digital Singapore over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from First Page Digital Singapore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged First Page Digital as a vendor to help provide both SEM and SEO services after the redesign of our company website. Throughout the years we have worked with them on website optimization, digital marketing, copywriting, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A lot of our keywords consistently ranked on 1st or high places; FPD would constantly monitor progress and suggest to us ways of improving so that we would stay competitive in an everchanging market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, Zoe, has been wonderful to work with. She would respond to our inquiries and troubleshoot immediately, as well as follow up with us and the relevant parties until the issues were solved completely. 

She has always been very kind and understanding with regards to our deadlines and requests, and at the same time continuously kept up with delivering her deadlines on time. I would highly recommend Zoe to partners and, as I am leaving my current company, would love to work again with her in the future.

What was your primary form of communication with First Page Digital Singapore?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are incredibly flexible and fast to respond to our demands and feedback.

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

Prior to working with Zoe, we had a different account manager whom we also engaged for design work (because at the time, our design team was smaller and lacking in manpower). We were not very satisfied with our experience, as the work provided did not meet our standards, and the previous account manager would not be flexible with regards to the changes we wanted made. 

After the experience we decided to no longer engage them for design work and preferred to work in house instead. While I understand and respect their designer's time commitment and limit to the amount of edits a client can make, I believe some flexibility or perhaps some better communication from the previous account manager between us and their designers could have saved us a lot of trouble.

BACKGROUND

Please describe your company and position.

I am the Physio of Benchmark Physio

Describe what your company does in a single sentence.

We provide physiotherapy and sports massage services for musculoskeletal and sports injuries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Page Digital Singapore to accomplish?

• Improve SEO campaign

SOLUTION

How did you find First Page Digital Singapore?

Online Search

Why did you select First Page Digital Singapore over others?

High ratings

How many teammates from First Page Digital Singapore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO services to improve keyword rankings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ever since started working with FPD, I could see results through the recommendations provided by Leoric. Leoric is very prompt in replies, and delivered all of the deliverables on time or ahead of schedule. He is also very knowledgeable and helped with providing recommendations outside of SEO that helped with my other marketing efforts. Shoutout to the tech team, and writers who helped and delivered for the campaign!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very prompt and very responsive and already seen results within 3 to 6 months, even though I was warned that this might take longer. As compared to the previous agency's AM which was quite unresponsive and did not felt accountable towards results.

What was your primary form of communication with First Page Digital Singapore?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Leoric also offered assistance outside of SEO which I really appreciate, and will be looking forward to more fruitful years of working with FPD!

Are there any areas for improvement or something First Page Digital Singapore could have done differently?

Nil

BACKGROUND

Please describe your company and your position there.

I am the marketing and sales director of a composite timber decking company in Singapore. We provide timber decking replacement and installation solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We were looking to expand our services to reach out and gain more exposure, and engaged First Page Digital for their SEO services. We hoped to rank high up on Google for our relevant keywords.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several SEO agencies and felt that Asher from FPD was the most professional and clear presenter. We felt that he and his team will be the best to take on our campaign objectives.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

FPD began with a full audit of our current website. They then suggested changes to the keywords, layout, and addition of pages to increase our SEO efficacy. They also started building premium backlinks, as well as wrote monthly blog articles about topics relevant to us.

How many people from the vendor's team worked with you, and what were their positions?

2.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have ranked first page for a huge number of our keywords, and have reached the top spot for a few important keywords.

Describe their project management style, including communication tools and timeliness.

Their team has been great at meeting expectations. Communication was smooth throughout and deliverables arrive as promised - with no compromise on quality.

What did you find most impressive or unique about this company?

The level of knowledge, and their ability to achieve the desired outcome.

Are there any areas for improvement or something they could have done differently?

More creativity in the blog content would be appreciated (better pictures, ideas).

BACKGROUND

Introduce your business and what you do there.

I’m the managing director for Dollarback Mortgage, a mortgage advisory business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with First Page Digital Singapore?

We weren’t really getting the results we wanted in terms of paid and organic traffic with our previous agency. As a result, we searched for an agency that could utilize our strategies, not only for lead generation but as well as in managing costs in an efficient manner. We then hired First Page Digital Singapore to help us with SEO and PPC.

SOLUTION

What was the scope of their involvement?

Their team conducted thorough keyword research, which showed me the search volume and enabled me to identify what allowed us to generate good traffic and conversion. From there, we were able to align our goals with the objectives of my business. One of the things First Page Digital Singapore implemented was technical SEO. They beefed up my schema markups, and they ensured that the backend wasn’t very heavy so that my website could load quicker.

In addition, they created a few more content pages in order to capture more traffic. We also had a backlinking project we finished last month. Basically, their work involved on- and off-site SEO. They continue to manage our PPC strategies, which include our efforts on Google Ads.

What is the team composition?

We’re working with five people from their team, including their senior account manager,  head of digital, and head of performance marketing. Their head of digital is the one who proposed the strategy, and the SEO and PPC are managed by their head of performance marketing.

How did you come to work with First Page Digital Singapore?

I was already familiar with their company because they were one of the best digital agencies in Singapore. I didn’t engage with them previously because of their cost, and I knew they came at a premium, and there was a reason for that. When I finally thought about switching over to them, I got in touch with their team through their contact form.

How much have you invested with them?

We’ve spent $40,000–$45,000 Singapore dollars (approximately $29,000-$33,000 USD).

What is the status of this engagement?

Our ongoing collaboration began in September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In my PPC, my conversion rate has dramatically improved and reduced my spending. My number of leads has also doubled, close to 200%. My ROI is also much better even though our budget has significantly increased. To be specific, our ROI has improved close to 60%.

In terms of traffic, they’ve improved it from around 1,000 to 5,000 unique visits, and they’ve done that within a span of five months.

How did First Page Digital Singapore perform from a project management standpoint?

They’re on point with every single deadline and every deliverable. We communicate with them through email, Google, and Slack. Their senior account manager also updates us with their plans, which includes explaining the impact of their implementations on our rankings and traffic. Overall, they exceed expectations in the project management area.

What did you find most impressive about them?

They provide honest insights. I remember we previously wanted to open up Facebook Ads, and they advised us not to do so because our objective for running ads was different.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Be very clear with your objectives, and that includes knowing what you want to do and identifying the limits that you’re working with. If you have that, First Page Digital Singapore will go above and beyond in achieving your deliverables. Above all, be exceptionally professional.

BACKGROUND

Please describe your company and your position there.

I am the e-commerce asst manager of a watch retailer which distributes timepieces from a variety of brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

SEO, while expanding the brick and motor store of our company into the e-commerce business, we cannot miss out the importance of SEO marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Google Search. Factors: Reputation, Knowledge in field of work, Passion and Communication.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery phase and we laid out our goals. They helped us with keyword research and analyze our choices. They have also performed an analysis of our competitors and recommended gave insights to what can be done. From there, they made on-site changes and created new collateral with our updated tactics and keywords. Their team also writes monthly blog posts for our website to optimize our SEO further and content gearing it towards our target demographics.

How many people from the vendor's team worked with you, and what were their positions?

One project manager was assigned to us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we have seen more organic traffics and as per report most of our keywords are appearing on 1st page of google search. Our site traffic is steadily growing which is a good sign of works being done.

Describe their project management style, including communication tools and timeliness.

They are honest and responsive. They do not over promise and feedback on realistic results prior to our goals. They also provide suggestions on what we can do and regular meetings are also being set up to run through our progress and results.

What did you find most impressive or unique about this company?

They are professional and passionate about the work they do. Responsible and very responsive. Which is important for communication.

Are there any areas for improvement or something they could have done differently?

Seem great thus far, looking forward to bringing the company's e-commerce business to new heights.

BACKGROUND

Please describe your company and your position there.

I am a business development director in a managed cyber security service provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We would like to figure out how to present our company as a premium InfoSec / Cyber / PenTesting Practice. The challenge is a marketplace where automation is available to unskilled professionals creating a low barrier to entry, combined with a lack of understanding in the wider business community about the differentiation that highly qualified offensive security practitioners provide.

SOLUTION

How did you select this vendor and what were the deciding factors?

First Page Digital conducted a comprehensive presentation and this helps us to understand how we should measure the right ROI for effective SEO service.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started to work together by identifying the keywords for our business and working with the team in analysing the monthly reports.

How many people from the vendor's team worked with you, and what were their positions?

Special thanks to Aly, she is a responsible account manager! Account Managers: Alyssa, Zoe, and Shirlyn Content Writer Amanda, Tech Specialists Rob and Pei.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our SEO performance has been built steadily.

Describe their project management style, including communication tools and timeliness.

FirstPage's team conducts monthly meetings with us to summarize the update and project progress.

What did you find most impressive or unique about this company?

The level of their professionalism and SEO knowledge stands out. Their quality of service is consistent and did not compromise over time. We really appreciate their consistent follow-up and update and we hope can work with FirstPage Digital on a long-term basis.

Are there any areas for improvement or something they could have done differently?

As for now, nothing in my mind.

BACKGROUND

Please describe your company and your position there.

I am digital marketer for PSB Academy and we relied on good SEO/SEM performance for our business to strive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Page Digital Singapore, and what were your goals?

We were lacking in organic keywords ranking and so we engaged FPD to research on keywords and work on backlinking our key pages and related keywords.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we first approached First Page Digital, I met Asher. He was a diligent consultant who understands our PSB Academy's Business needs. And, it was because of his outstanding presentation and impressive research legwork that led us to sign up with them in the first place.

It has been great ever since we began working with Wani and Bingming (who has since left the company in August 2021), the current team consisting of Diyanah, Wani, Nova, Mel, Raf and Sarah D has been providing wonderful insights and SEO performance till this date.

We would like to express our gratitude and appreciation of all the hardwork they did to bring PSB Academy up to the right state it should be today.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Keyword Research, Technical Audit, Google Accounts Configuration, Content Re-write, Competitor Analysis, SEO Technical Optimisation Link building Content Audit Keyword Gap Analysis Review Blogs (4 per month)

How many people from the vendor's team worked with you, and what were their positions?

They have a key account officer and supported by a large team of specialists consisting of Diyanah, Wani, Nova, Mel, Raf and Sarah D

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

- 86.5% of Key phrases on Page 1 as of 31 Aug 2020 - 34.9% Increase in search impressions - 3.4% Increase in traffic as compared to previous review period

Describe their project management style, including communication tools and timeliness.

They kept meetings to a minimal and gave a frequent updates on dashboards, short meetings and research materials. Which is good cos it saved a lot of time.

What did you find most impressive or unique about this company?

I am impressed with their unparalleled professionalism and delivery of all the works they promised

Are there any areas for improvement or something they could have done differently?

generally great. Nothing much to compare, however as an agency, they cant see our business context that much. So it is an unavoidable area of needs that they cant possibly fill.