itCraft

BACKGROUND

Please describe your company and position.

 I am the Software Engineering Team Lead of a fitness company 

Describe what your company does in a single sentence.

We build a connected fitness product with a mobile app for iOS and Android.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• Add senior Android capacity to our in-house team
• Keep the Android roadmap on schedule and hit our planned launch date
• Increase our sprint delivery velocity

SOLUTION

How did you find itCraft?

Online Search

Why did you select itCraft over others?

• High ratings
• Great culture fit

How many teammates from itCraft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

itCraft provided a senior Android developer who joined our existing in-house Android team as a full member. He worked on our Android fitness app across the full development cycle: feature development, code review, bug fixing and release preparation. He took ownership of features end to end and worked inside our sprint process alongside our own engineers rather than as a separate outsourced track.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hit our planned launch date, and our sprint velocity increased noticeably after he joined. He ramped up quickly and was contributing production code early, which is what allowed us to keep the roadmap on schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent and easy throughout. He worked directly inside our sprint process, delivered his items on time, raised blockers early, and was independent on his tasks. Responses were quick and the collaboration was straightforward.

What was your primary form of communication with itCraft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how quickly he got into context on his own. He joined projects that were already in motion and built up the background he needed independently, without waiting to be briefed. Their code quality was high as well, but that ability to ramp up on his own is what really set him apart.

Are there any areas for improvement or something itCraft could have done differently?

Our preference would have been less remote work and more time together in person. That said, he handled the distributed setup well and it never became a real issue for us.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of RideCraft

Describe what your company does in a single sentence.

We build SaaS software for mobility companies, enabling them to efficiently manage and scale their operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• Develop a full-scale mobility dispatch system, including web-based applications and native mobile apps for both iOS and Android.
• Establish a long-term partnership to continuously enhance the platform, develop new solutions, and provide ongoing technical support and expertise.

SOLUTION

How did you find itCraft?

Online Search

Why did you select itCraft over others?

• High ratings
• Great culture fit
• Company values aligned
• Great team

How many teammates from itCraft were assigned to this project?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered the end-to-end development of a mobility dispatch system, including web-based applications for managing operations and native mobile apps for iOS and Android. The platform includes a wide range of features, such as real-time dispatch and tracking, user and fleet management, and other core functionalities required to run and scale mobility services. The collaboration also involves continuous product development, introduction of new features, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to the successful development of a comprehensive mobility dispatch system, including web and mobile applications, which is now ready for launch. The platform enables efficient operations management and positions us to scale quickly post-launch, with ongoing feature development and continuous improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated excellent project management throughout the collaboration, consistently delivering on time and maintaining clear, effective communication. They have been highly responsive to our needs, quick to adapt, and very easy to work with. What stands out is their strong understanding of our business requirements and their proactive approach. They not only execute our vision but also contribute valuable ideas, many of which have been successfully implemented in the system. Overall, it has been a very smooth and highly positive ongoing collaboration.

What was your primary form of communication with itCraft?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stands out most is their proactive and partnership-driven approach. They go beyond execution by truly understanding the business context, contributing valuable ideas, and helping refine the product direction. This combination of technical expertise and product thinking makes them a highly valuable and unique partner.

Are there any areas for improvement or something itCraft could have done differently?

At this stage, we are very satisfied with the collaboration and the quality of delivery. There are no major areas for improvement, and the team has been responsive and proactive in addressing any challenges along the way. We look forward to continuing and further strengthening this collaboration.

BACKGROUND

Please describe your company and position.

I am the COO of AppVerk

Describe what your company does in a single sentence.

We are a software house that delivers digital solutions for businesses. We carry out IT projects and support our clients at every stage — from consulting and implementation to delivering the final product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• We hired itCraft because we needed specialists in mobile iOS development. We were looking for experienced developers to help us build a strong, capable team and successfully deliver the project together.

SOLUTION

How did you find itCraft?

Online Search

Why did you select itCraft over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from itCraft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought itCraft on board to provide an experienced iOS developer for our internal project. Their specialist became an integral part of our team, working with us from the very beginning all the way through to the app’s release. The scope of work included implementing key features, participating in technical discussions, maintaining high code quality, and supporting the testing and publishing process.

The main deliverable was a production-ready iOS application, and itCraft’s developer played a crucial role in helping us deliver it successfully.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project’s success was demonstrated by the fast pace of feature delivery and the quick turnaround in resolving issues. Efficient communication and smooth collaboration allowed us to maintain steady progress throughout the development process. Thanks to this, we were able to deliver the application on time, meeting both technical and business expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in a staff augmentation model, so project management remained fully on our side. The itCraft team showed great discipline, availability, and engagement throughout the process. Their developers actively participated in planning sessions, provided reliable time estimates, and contributed valuable input that was essential for effective project coordination and team management. All deliverables were provided on time, and their responsiveness to our needs played a key role in keeping the project on track.

What was your primary form of communication with itCraft?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was the combination of hard and soft skills demonstrated by the specialists itCraft assigned to our project. They were not only technically strong, but also excellent communicators — able to discuss business aspects, stay focused, and approach problems with a solution-oriented mindset. This balance made collaboration smooth and highly effective throughout the entire project.

Are there any areas for improvement or something itCraft could have done differently?

Within the scope of our collaboration, I didn’t identify any areas for improvement. Everything worked as expected, and the cooperation was smooth and effective.

BACKGROUND

Introduce your business and what you do there.

DO OK is a technology consultancy and software development company. We deliver value-focused artifacts like product roadmaps, a pyramid of value, UX & design, or software ready to serve millions of people.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with itCraft?

We supported their international client by providing the right specialist in a short period of time.

SOLUTION

What was the scope of their involvement?

ItCraft provided highly skilled specialists through the staff augmentation model and custom development solutions. They contributed experts in various areas, including mobile technologies (Android, iOS native, Flutter), backend (Java, Node.js), and frontend (Angular, Vue.js). Additionally, they have the capability to offer professionals in analytics, project management (PM), UX/UI design, development, QA, and DevOps.

What is the team composition?

1 Senior Developer

How did you come to work with itCraft?

We found itCraft in a Facebook Community group. 

What is the status of this engagement?

We started working together in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

itCraft meets all deadlines and delivers the project according to the requirements.

How did itCraft perform from a project management standpoint?

itCraft is always ahead of schedule, delivering everything on time. The team is always open to feedback and adjustments. We primarily communicate via phone and email.

What did you find most impressive about them?

We're impressed with their communication and openness to feedback. Moreover, they are experienced, highly skilled, focused, and highly motivated. Their commitment and engagement throughout the project are exceptional, as they proactively collaborate with us, ensuring all needs are met and challenges are addressed promptly. Their dedication to the project's success is evident in their consistent performance and willingness to go the extra mile.

Are there any areas they could improve?

I don’t think so.

BACKGROUND

Please describe your company and position.

I am the Senior Data Scientist of OASIS Diagnostics

Describe what your company does in a single sentence.

Rapid detection of Obstetric Anal Sphincter Injuries (OASI)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• Developemnt of the desktop application for the medical device interface
• Developemnt of the product website
• Developemnt of the company website

SOLUTION

How did you find itCraft?

• Online Search
• Clutch Site

Why did you select itCraft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Expertise in medical area

How many teammates from itCraft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The ONIRY application was developed as a desktop solution using the Electron framework to facilitate obstetric anal sphincter injury (OASI) detection through ML-assisted impedance spectroscopy. This application now provides a secure, user-friendly, and efficient tool for medical professionals in a clinical setting, integrating seamless data handling, device connectivity, and advanced reporting features.

The development involved setting up Node.js for backend operations and React for a dynamic frontend. Patient data security was ensured through robust encryption methods, meeting high data protection standards. Additionally, Python scripts were integrated to manage communication between the ONIRY medical device and the app, enabling essential functions such as data synchronization, retrieval, and device settings.

The user interface was designed to prioritize intuitive navigation, allowing users to access and manage patient data effortlessly. This included search and filter functions for patient records, comprehensive multilanguage support, and customizable PDF reports. Data export functionality was implemented, enabling users to extract records in CSV format for medical analysis and follow-up.

Comprehensive security protocols were embedded within the application, including encrypted storage, PIN-based access, and app signing and certification to comply with data protection standards.

Key Deliverables Achieved:
- Developed the ONIRY app with a secure, desktop-compatible architecture.
- Implemented patient data encryption.
- Multi-language support.
- Created customizable PDF reporting and CSV data export capabilities.
- Established robust communication protocols between the app and the ONIRY device.
- Designed a user-friendly interface with search, filter, and data management functions.
- Windows and MacOS versions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Weekly Demos: Conducted regular demos to showcase development progress, gather feedback, and ensure alignment with project goals.
• Comprehensive Documentation: Delivered full application documentation, detailing architecture, data flows, and system specifications for developers and stakeholders.
• Execution Code: Provided a complete codebase with clean, modular execution, enabling smooth functionality and easy maintenance.
• User Manual: Developed a user-friendly manual covering installation, configuration, and operational guidelines, tailored for clinical users.
• Cross-Platform Installations: Created installation packages for both Windows and macOS, ensuring broad accessibility and ease of deployment across multiple systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent, with all deliverables on time. Weekly demos provided transparency and allowed for real-time adjustments based on our feedback, showing their responsiveness and commitment to meeting our needs. They responded promptly to our needs, making adjustments based on feedback to ensure the final product met our expectations perfectly.

What was your primary form of communication with itCraft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was this company’s commitment to innovation and responsiveness. They delivered a user-friendly, high-tech solution that perfectly met our needs. Their proactive communication and technical expertise made the entire process smooth and effective.

Are there any areas for improvement or something itCraft could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO of Creanso

Describe what your company does in a single sentence.

We are a 360 creative agency specializing in design and marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• Support our team in PWA application
• Consult mobile app development

SOLUTION

How did you find itCraft?

Online Search

Why did you select itCraft over others?

• High ratings
• Company values aligned

How many teammates from itCraft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company assisted us in developing a web application using React and HTML, integrated with a SQL database. Their team provided key deliverables such as front-end coding, database management, and ensuring seamless functionality between components. 

Additionally, they offered valuable consultation on creating a native application, helping us align our project’s architecture with future scalability and performance requirements. Their expertise in both web and native applications significantly enhanced the quality and functionality of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included improved performance and stability in the web application, with page load times reduced by 30% due to optimized React and SQL integration. We successfully launched the application on schedule, gaining over more than expected active users in the first month. 

Additionally, the consultations on the native app ensured smoother development, allowing us to begin prototyping ahead of schedule. Our user retention rate increased by 20% within the first month after launch, reflecting the app’s enhanced user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently delivered on time, adapting quickly to our needs and providing regular updates, ensuring clear communication throughout the process.

What was your primary form of communication with itCraft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep technical expertise combined with proactive communication. They offered creative solutions, adapted flexibly to changes, and showed a strong commitment to our project’s success.

Are there any areas for improvement or something itCraft could have done differently?

So far we did not encountered any. 

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of Talk Think Do

Describe what your company does in a single sentence.

Talk Think Do is a software development company that specializes in cloud-native applications, DevOps, and AI solutions, focusing on Microsoft Azure and GitHub to help businesses modernize and scale with secure, scalable software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• The specific goal of the project was to create a web application for the management of a fitness club network which includes members' panel, trainer panel, and admin panel.

SOLUTION

How did you find itCraft?

Referral

Why did you select itCraft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from itCraft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing and deploying backend microservices to manage various web application tasks, optimizing database performance through complex SQL queries, and conducting thorough debugging to resolve system issues. This also included close collaboration with the internal development and QA teams to troubleshoot and resolve technical challenges, ensuring smooth integration of new features.

Efforts were made to enhance the scalability, efficiency, and reliability of the web app, aligning with broader architectural improvements and continuous system enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a reduction in bug reports and faster task processing times due to optimised microservices. The performance improvements in database querying led to reduced load times, enhancing overall system efficiency. In addition, internal team collaboration was strengthened, enabling quicker issue resolution and a smoother development workflow, demonstrating successful integration and project execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although itCraft didn’t provide project management services, their deep understanding of agile methodologies allowed them to integrate seamlessly into the team. They effectively participated in sprints, adhered to timelines, and responded to our needs.

What was your primary form of communication with itCraft?

Virtual Meeting

What did you find most impressive or unique about this company?

itCraft’s technical expertise and adaptability ensured they could handle evolving priorities while consistently delivering quality work on time. Their proactive communication, responsiveness to our needs, and ability to quickly grasp the nuances of our workflow set them apart, making the collaboration smooth and efficient.

Are there any areas for improvement or something itCraft could have done differently?

itCraft initially onboarded a developer who was later recalled to another project, which caused some disruption. However, itCraft quickly addressed the issue by onboarding a new developer at no additional charge and even provided a discounted hourly rate as compensation, but this disruption was not a good experience at the time.

BACKGROUND

Please describe your company and position.

I am the Mobile Team Lead of Physitrack PLC

Describe what your company does in a single sentence.

Physitrack is a global digital healthcare company specializing in providing remote patient engagement solutions, including clinical home exercise programs, patient education, outcomes analysis, and telehealth services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• Building a robust and scalable iOS design system that aligns with our brand guidelines and UX principles.
• Creating visually appealing and intuitive designs for our iOS app, ensuring seamless navigation and delightful interactions.
• Collaborating with our development team to ensure design implementation and adherence to design standards.

SOLUTION

How did you find itCraft?

I already knew itCraft as a very solid software house with which I had the pleasure of working.

Why did you select itCraft over others?

Pricing fit our budget

How many teammates from itCraft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was anticipated to last for approximately 4 months. 

The itCraft designer integrated and worked closely with the internal product team throughout the project. The primary task involved building a robust and scalable iOS design system in line with the company's brand guidelines and UX principles. Additionally, itCraft’s designer was responsible for creating visually appealing and intuitive designs for the iOS application. The focus was on ensuring seamless navigation and facilitating delightful user interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the project, itCraft completed over 50 tasks that were included in the scope of the contract. The products of this work were delivered in Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on time, according to the agreed plan, and within budget.

What was your primary form of communication with itCraft?

Virtual Meeting

What did you find most impressive or unique about this company?

itCraft is a mature company that takes excellent care of their customers during the sales and delivery process. He has a very caring team that is a pleasure to work with. They are experts at what they do.

Are there any areas for improvement or something itCraft could have done differently?

No objections. Keep it up.

BACKGROUND

Please describe your company and position.

I am the Product Owner of a stem cell bank.

Describe what your company does in a single sentence.

We are largest stem cells bank in Europe. We store biological material samples from customers in dozens of European countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire itCraft to accomplish?

• taking over the project from the previous contractor
• analysis of the current solution and recommendations for further steps
• project development and construction of new instances of the solution
• constant maintenance based on the SLA agreement
• hiring programmers on the basis of the staff augmentation service

SOLUTION

How did you find itCraft?

Clutch Site

Why did you select itCraft over others?

• High ratings
• Good value for cost
• Other

What was the size of itCraft’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project had several important stages:

• taking over the project from the previous contractor
• analysis of the current solution and recommendations for further steps
• project development and construction of new instances of the solution
• constant maintenance based on the SLA agreement
• as well as hiring programmers on the basis of the staff augmentation service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• At the moment, we have 4 instances of our CRM tailored to the target markets where our group exists.
• The provided solutions are the most important sales and settlement tool with our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The cooperation process was well planned and presented at the offer stage. In complex IT projects, unforeseen things happen, to which itCraft reacted and always tried to find the best solution. It is worth emphasizing good contact with both the project team and itCraft managers.

What was your primary form of communication with itCraft?

Virtual Meeting

What did you find most impressive or unique about this company?

Definitely determination to solve unforeseen project challenges. We could count on the involvement of the team as well as the management of itCraft when it was needed. itCraft was open to various models of cooperation depending on current needs and project constraints.

Are there any areas for improvement or something itCraft could have done differently?

All expectations and areas for improvement were communicated on an ongoing basis and addressed as part of cooperation. At the moment I don't have any additional areas that aren't already addressed.

BACKGROUND

Please describe your company and your position there.

I’m head of delivery/IT director of Leaware, a custom software development company founded in 2010, that specialized in building and developing digital products, web & mobile applications mainly. We have roots in Poland and we operate all over Europe, creating solutions for clients from Belgium, Germany, Finland or Norway.etc. Industries/branches we have worked for: finance&banking, beauty, sports tech, entertainment, production, car industry, healthcare, fundraising, logistics, retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire itCraft?

We hired itCraft developers to strengthen the existing team in our company and provide customers with high-quality applications. Our goal was to find well qualified programmers who will quickly complete the process of onboarding into a new project and bring true value to the team.

SOLUTION

How did you select this agency and what were the deciding factors?

As a company with Polish capital, we wanted to cooperate with a domestic company. That is why we limited our search for a cooperation partner to the territory of Poland. After researching on the Internet and reading the opinions of other satisfied customers, we decided to go with itCraft.

Describe the project in detail and walk through the stages of the project.

Our cooperation began with sharing the existing code with newly hired developers from itCraft, brainstorming sessions and preparing a refactoring plan for key areas of the project. Then we smoothly moved on to the implementation stage of new functionalities, which were requested by the client. As a company, we use agile techniques in our daily work, so we typically plan work for the team for 2 weeks (sprints) and respect main Scrum ceremonies like daily meetings, demos and retrospective meetings.

Describe the recruitment process in detail.

We worked with itCraft’s programmers from various areas and have dedicated contact people (Project Manager and the Sales Manager), with whom I discuss all aspects of our cooperation.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The information about our projects is confidential, but I can confirm that together with itCraft we help our clients make good decisions in the area of key functionalities and understanding of end users’ unmet needs. Clients are satisfied with the results of our work.

How effective was the workflow between your team and theirs?

The project implementation was smooth and the communication at every stage of the project was transparent and dynamic. The Project Manager/Sales Manager was always ready to take up the topics I reported and the time response was satisfactory. The team operated efficiently and productively, the pace of work was adapted to the plan and scope of the project. Communication took place by email and via videoconferences channel.

What did you find most impressive or unique about this company?

First of all, responsiveness and communication at a very high level. Secondly, the implementation of the project with the itCraft team was well planned, systematic and professional. I was impressed by the level of knowledge of the team members. Furthermore, the Tech Leads and developers involved in creating the solution were remarkable.

Are there any areas for improvement or something they could have done differently?

Each project teaches us something new, requires an individual approach to the client and a thorough understanding of his needs. Therefore, I believe that there is always room for improvement.. The most important thing, however, is to find space for retrospection and share your observations about what cooperation looks like. And in this area itCraft meets my expectations.