Erahaus

BACKGROUND

Please describe your company and position.

I am the Manager of Lavender Grill & Lounge

Describe what your company does in a single sentence.

Lavender Grill & Lounge is a contemporary dining space offering elevated international cuisine, signature cocktails, and a refined atmosphere for both casual dining and private events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Erahaus Creative Agency to accomplish?

• Branding
• Awareness
• Marketing and Lead

SOLUTION

How did you find Erahaus Creative Agency?

Online Search

Why did you select Erahaus Creative Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Erahaus Creative Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Erahaus will support Lavender Grill & Lounge across strategic marketing, digital presence, and campaign execution to strengthen brand positioning, drive reservations, and grow private event conversions. The scope includes brand strategy, digital content production, performance marketing, and ongoing optimization:

Key Deliverables

1. Brand Strategy & Positioning

Market positioning and messaging framework
Visual direction and creative guidelines
Audience segmentation and value proposition clarity

2. Social Media Management

Monthly content calendars across Instagram, TikTok, and Facebook
Creative production for posts, reels, stories, and paid assets
Community management and engagement oversight
Analytics reports and monthly performance summaries

3. Campaigns for Private Events & Seasonal Promotions

Concept development for campaign themes
Copywriting and visual assets for organic and paid channels
Landing page or highlight microsite support if required

4. Website Enhancements & Conversion Optimization

Content refinement for menu, events, and booking pages
UX improvements for table reservations and event booking flow
Performance, SEO and structural optimization

5. SEO & Organic Visibility

Keyword strategy for restaurant, nightlife, brunch, and private events
On page optimization for all priority pages
Blog or editorial content to support ranking and authority

6. Photography & Media Production

Menu shoots (food, drinks, ambience)
Lifestyle content for campaigns and brand assets
Post production and file delivery

7. Performance Marketing (Optional if activated)

Paid social campaigns for bookings and private events
Ad creatives, audience targeting, A/B testing
Monthly reporting on ROAS and lead quality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes

Increase in table reservations and walk in traffic after campaign launches, tracked through booking system and POS data
Growth in private event inquiries and confirmed bookings attributed to campaigns and dedicated landing pages
Higher engagement rates across social platforms, particularly on reels and event focused content
Improved conversion rates on website booking pages following UX and content updates
Increased organic visibility for keywords related to dining, brunch, and private events after SEO improvements
Growth in repeat visits and returning guests measured through loyalty enrollment and redemption data
Improved average check size driven by better promotion of signature dishes and cocktails
Measurable uplift in brand awareness through reach, impressions, and ad performance metrics during paid campaigns
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management and Responsiveness

Erahaus managed the project with structured workflows, clear timelines, and documented communication. Deliverables such as content calendars, campaign assets, and website updates were delivered on schedule and aligned with agreed milestones. They maintained consistent follow-ups, provided status updates without being asked, and adapted quickly when we needed last-minute changes for events or menu releases. Their response time was fast across WhatsApp and email, and they addressed feedback with revisions that prioritized our business goals rather than surface-level fixes.

What was your primary form of communication with Erahaus Creative Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What We Found Most Impressive

What stood out about Erahaus Creative Agency was their ability to blend strategy with execution instead of just producing content for the sake of being active. They approached every campaign with clear intent linked to reservations, private events, and overall brand perception, not random social posts. Their team also works fast without sacrificing quality, and they give constructive pushback when ideas are weak instead of just saying yes. That level of critical thinking is rare.

Are there any areas for improvement or something Erahaus Creative Agency could have done differently?

You move fast, which is great until details slip through the cracks. Some assets needed second-round refinements because alignment, typography, or formatting was slightly off from the final direction. Also, documentation could be more centralized instead of spread across WhatsApp threads and email. A clearer approval dashboard or single project hub would reduce back-and-forth and make progress easier to track on our end. Lastly, we’d like more proactive campaign proposals tied to seasonal opportunities rather than only delivering based on our requests.

BACKGROUND

Please describe your company and your position there.

I'm the founder and lead designer at CURVD. I started the company back in 2019, designed and patented the CURVD mug.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Erahaus Creative Agency, and what were your goals?

We worked with Baruch College MBA program to find our weaknesses in business development, they highly suggested we work on our branding, social media management, SEO, and go-to-market strategies. Our goal was to get more brand recognition, interact with our customers better, expand our market, and grow our sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company that puts our mission first. Erahaus's founder reached out to me and their understanding of our vision was excellent. After discussing ideas and strategies over CURVD, their suggestions for taking CURVD to an established brand.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The project scope of work was determined as per below in order:

- Web design from scratch

- Code the entire website based on the brand's visual elements & mission

- Create a social media strategy for Instagram, Linkedin, and Twitter.

- Optimize the SEO based on analytics

- Work on PR and reach out to high ranked websites and media platforms

- Help us with refining brand strategy for faster growth

- Advise us with brochures, graphic design, advertisements, etc.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the CEO, social media manager, and graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website is much better than we expected. We already have great feedback on it and we are working on social media at the moment. I strongly believe if we move forward with the same pace, in the next 4 months CURVD will be in a completely different position.

How effective was the workflow between your team and theirs?

We've had meetings every day due to the massive workload, they stay on top of communications, we share content on multiple platforms and it's very convenient for me as a business owner to get involved just as much as it is needed, and save my time for building my business.

What did you find most impressive or unique about this company?

Their understanding of my brand at their introduction meeting was quite impressive. Agencies reach out to us with vague proposals, asking for fixed ratings and possible opportunities that they might create for us. Erahaus Creative Agency has impressively described our weaknesses and their approach to solve all the problems. The result would lead to brand recognition, sales growth, social media growth, etc.

This was the first time we heard solutions offered to us in detail, with a timeline, and fixed budget for all the promised deliverables.

Are there any areas for improvement or something they could have done differently?

I believe they should have an office in the US, it would improve their work if they are considering expanding their market in the US.

BACKGROUND

Please describe your company and your position there.

I'm the Director of company and we are into trading and distribution of Chemicals with office in India, UAE and Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Erahaus Creative Agency?

For Branding of our products we hired Erahaus Creative agency

What were your goals for this project?

We want to increase our sales by promoting our products

SOLUTION

How did you select Erahaus Creative Agency?

My team searched online and we got some referrals as well

Describe the scope of their work in detail.

We had several meetings and informed how to project our products through online

What was the team composition?

Our team worked closely with Erahaus Agency principles and their staff and get the work done

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got good results and sales increased as our advertisement reached to every corner

How effective was the workflow between your team and theirs?

We connected over phone, email, Chat and work flow is smooth

What did you find most impressive about this company?

They did ground work about Chemical industry and made presentations as per our requirements even though they are not into trading of chemicals

Are there any areas for improvement?

Quality is more important than speed and the team worked just like that.

BACKGROUND

Please describe your company and your position there.

Owner and direct manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Erahaus Creative Agency?

Web design, social media marketing and digital marketing for our products.

What were your goals for this project?

A good branding and increase online sales.

SOLUTION

How did you select Erahaus Creative Agency?

They're working on our sale channels for about one year and half and they can increase our brand impression in our business field with social media and digital channels.

Describe the scope of their work in detail.

We had a series of discovery meetings to discuss our goals for our brand and our targets in the market and they gave us a plan for three months. A plan about social media activities, website redesign and digital marketing on so many platforms.

What was the team composition?

They are amazing in timing and response to customers. In addition with their plan, we can reach our goals in the market.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not so exact to say but in the first meeting that we have we set so many targets and till now we think that we reach to about 85% of our targets and its good in our business.

How effective was the workflow between your team and theirs?

We connected on Asana. In addition, we took our reports every week on it. I was impressed great timeline on the team.

What did you find most impressive about this company?

Their timing, response, and quality of work is outstanding.

Are there any areas for improvement?

Maybe the speed of taking information about our specialized field!