Empat

BACKGROUND

Please describe your company and position.

I am the executive of WeBeJoy

Describe what your company does in a single sentence.

WeBeJoy is a Social Commerce App that features videos and content created by top influencers, showcasing the latest products from the best brands in the industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

1. Backend Development
2. Frontend Development
3. Product Design
4. Product Management

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend Development (Vue.js, JavaScript): 

• Enhance the user interface and user experience of our web app. 
• Implement responsive design to ensure optimal performance on various devices.
• Incorporate Vue.js for dynamic and interactive features. 

Backend Development (PHP Laravel, AWS): 

• Optimize the backend infrastructure for improved performance and scalability. 
• Develop and maintain the server-side components using PHP Laravel. 
• Deploy the web app on AWS for high availability and reliability. 

Design (Zeplin): 

• Collaborate with our design team to bring their creative vision to life. 
• Utilize Zeplin for design collaboration, asset management, and version control. 
• Ensure the design is seamlessly integrated into the development process. 

Search and Data Management (Algolia): 

• Implement Algolia's search functionality to enhance data retrieval and search capabilities within the web app. 
• Fine-tune Algolia indexing and query performance to improve user search experiences. 

AI Integration: 

• Incorporate AI solutions into the web app to provide smart, personalized features. 
• Use AI to enhance user recommendations, data analysis, or other relevant functions. 
• Continuously refine AI algorithms and models to improve app performance. 

Key Deliverables: 

1. Enhanced frontend design with improved user interface. 
2. Optimized backend infrastructure for superior performance and scalability. 
3. Web app deployed on AWS, ensuring high availability. 
4. Collaborative design assets managed via Zeplin. 
5. Seamless integration of Algolia for advanced search and data management. 
6. Integration of AI features and continuous refinement of AI models. 
7. Regular status reports and updates to track progress and ensure alignment with project goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. An average user rating of 4.5 out of 5 stars based on feedback and reviews collected directly from platform users. 
2. A customer satisfaction score of 85%, based on surveys and user feedback. 
3. A 20% increase in revenue generated through advertising, partnerships, and sponsorships. 
4. A 40% increase in the number of users discovering new content through platform recommendations or AI-driven content suggestions. 
5. A 50% growth in the overall platform traffic, measured by the number of visits, page views, and unique visitors. 
6. A 30% increase in the number of daily active users (DAUs) and a 25% increase in monthly active users (MAUs).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat's project management was spot on. They always met deadlines and were super quick in responding to our questions and requests. When things needed tweaking, they rolled with it and found solutions. Plus, they made sure we were part of the decision-making process.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their fusion of creativity and innovation truly set them apart.

Are there any areas for improvement or something Empatcould have done differently?

There were no significant areas for improvement; everything went well.

BACKGROUND

Please describe your company and position.

I am the Founder of Travel App

Describe what your company does in a single sentence.

Social platform for travel planning and experience sharing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Investigated how relevant this request is at the discovery stage
• Create design and prototypes
• Development of mobile app

SOLUTION

How did you find Empat?

• Referral
• Other

Why did you select Empat over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was divided into three main stages. First, there was the discovery stage, where we figured out what features to add to our app and what other needs it could fulfill. We also decided what features might not be necessary and could distract from our main goal. Once we gathered all these insights during the discovery stage, we moved on to creating the initial design and prototype of the app. 

This helped us test how it would work and look. After several rounds of changes, we started developing and testing the app. Right now, it's in the testing phase. Soon, we'll be ready to share it with the world and help travelers plan their trips more easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The focus group that tested our app gave it a big thumbs up, which was great to see. We're also confident that the app will do well once it's released on the AppStore and Google Play.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nikita, project manager, set practical deadlines and the team met those deadlines as planned. We're also happy with how well the team communicated and their interpersonal skills.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team has a knack for combining clients' ideas with their own professional insights. This showed us that they genuinely care about their work and enjoy what they do.

Are there any areas for improvement or something {provider_name} could have done differently?

I'm happy with the work they've done, so it's challenging for me to pinpoint specific areas where Empat could make improvements.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and owner of KYG, a SaaS startup company focused on an AI agent to manage communities.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Empat?

We wanted to build an MVP we had in mind for our business.

SOLUTION

What was the scope of their involvement?

Empat helped us with web and mobile app development. We started the process by sharing our idea with the team so they could help us clarify our next steps and how the final product would look like. After that, they gave us an estimate for the final deliverable, which was an iOS and Android mobile app.

In addition, Empat’s work also included the creation of mind maps based on our ideas, user profile and journey development, UI/UX design, production, and testing. In terms of technology, they used Ruby on Rails and Native iOS and Android platforms.

Regarding functionalities, the app is an overlayer for WhatsApp, Slack, Discord, and Telegram that allows community owners and community members to create profiles, search users, communicate, share documents via Dropbox, conduct AI-generated interviews, and manage events.

What was the team composition? 

We worked with around five members of Empat’s team, including Nazar (Founder & CEO), a project manager, an iOS developer, a backend developer, and a QA specialist.

How did you come to work with Empat?

Someone within my community referred Empat to me. We decided to go with them for this project because they had experience with startups, so they knew where to dig into and what questions to ask to understand what was important to this project. Overall, it was obvious that they were the right choice and would also help us save a lot of money on this project.

How much have you invested with them?

We spent around $50,000 with them on this project.

What is the status of this engagement?

We worked together from February–September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Empat delivered as promised. The user testing results were satisfactory, and everything went great. The team also offered three free changes to the platform.

How did Empat perform from a project management standpoint?

Empat stayed on budget and within deadlines. In addition, they were open to feedback throughout the process and flexible and understanding with our change requests.

Regarding tools and communication, we used Slack, Telegram, and Notion.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Nazar was a great guy to work with and helped me save a lot of money for this project by making everything easier.

What did you find most impressive about them?

Empat's experience was key to the engagement's success. They previously worked with several startups, so they knew what approach to take with us to help us avoid common startup mistakes and waste money. They were committed to our success by playing a professional advisor role.

Are there any areas they could improve?

Due to the time zone differences, It'd be great to have them in the same city to avoid early morning or late evening calls because Empat's team is based in Ukraine, and we're in the US.

Do you have any advice for potential customers?

Don't think you know everything; provide step-by-step information about what you want to achieve, and allow them to share their experience to help you.

BACKGROUND

Introduce your business and what you do there.

I’m the product and project manager of Megacampus, an online platform providing education services in different industries like gaming, web, entertainment, and art since 2019. Our goal is to bring online education to a slightly different level with new approaches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Empat?

We needed help with designing and developing our platform.

SOLUTION

What was the scope of their involvement?

Empat has helped us develop our website and app from scratch, including the UI/UX design. The project has included concept creation, development, and the creation of a go-to-market strategy.

Initially, we communicated with Empat and discussed the project concept and scope. Then, they build a product map and the user journey. This part of the process included extensive product research.

After discussing the idea, we moved into the UI/UX design phase, during which we worked with Empat on the wireframing, using Figma for the designs and prototypes. We also conducted customer interviews to support the design work.

Once we had the designs, we moved into the development phase. For this phase, we divided the work into sprint cycles and started working on a sprint basis to develop the product, which took a long time. Ultimately, Empat has built our platform for both iOS and Android devices.

Empat has also been responsible for all the QA work involved in the project. Moreover, they’ve been involved in the DevOps side of the project, especially for the server setup. Currently, they’re also helping us with product and business analytics, which has included some interviews. Additionally, they’re always available for brainstorming and technical support.

What is the team composition?

We’ve worked with a product manager, a project manager, a business analyst, a web developer, an iOS developer, an Android developer, a UI/UX designer, a DevOps engineer, and a QA specialist.

How did you come to work with Empat?

We found them through a referral.

How much have you invested with them?

We’ve spent around $300,000–$400,000.

What is the status of this engagement?

We started working together around February 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Empat has accomplished everything they’ve needed to accomplish and provided very positive input beyond simple technical solutions. They advise us on a lot of alternative approaches, and thanks to them, the project is always moving in the perfect direction.

How did Empat perform from a project management standpoint?

Empat has perfectly met all the deadlines and is very responsive. Sometimes, they’ve even responded in the middle of the night to address important issues very quickly, which we really appreciate.

Additionally, Empat always responds very fast, and we’ve never had a communication issue. They’re always ready whenever we need to jump on an urgent call. They use Confluence for product documentation, Jira for task management, Slack for daily communication, and Bitbucket for code storage.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Empat's whole team has been very good. Their CTO has had a huge impact on the project's success. Although he hasn't been part of the development process, he has participated in some technical discussions, and his input has been very valuable.

Additionally, the product manager has been very good because we've felt that he has really thought about our product. Overall, the quality of all the other technical team members has been outstanding. We've never wanted to change anyone on Empat's team.

What did you find most impressive about them?

Empat has very clear values and always thinks beyond technical solutions. They don’t focus simply on doing their job. If they think about doing something in a different way or can find a better solution for our business, they always offer those alternatives.

Thanks to this approach, they’ve found a lot of new technical solutions and assisted us in making serious product development decisions. Basically, our engagement feels more like a collaboration than simply hiring a service provider to do the job.

Are there any areas they could improve?

I don’t have any areas of improvement for Empat. We’ve been pleasantly impressed with their work.

Do you have any advice for potential customers?

If you tell them your vision and goals for the product in terms of the value you want to provide for your customers, Empat will do their best not just to fulfill that vision but to create their own solutions in order to bring the best product to market based on your existing idea. Basically, if you just tell them the work they need to do, they’ll do it perfectly, but if you provide them with your vision, they’ll make it even better.

BACKGROUND

Please describe your company and position.

I am the Managing Editor of CEU Review of Democracy

Describe what your company does in a single sentence.

RevDem, is a dynamic online journal of the CEU Democracy Institute dedicated to the reinvigoration, survival, and prosperity of democracies worldwide, supported by the Open Society University Network.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

1. We needed a design update
2. Creation of backend and dashboard
3. Frontend of the site

SOLUTION

How did you find Empat?

Clutch Site

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Backend:

• Create server and database.
• Develop APIs.
• Implement security features.
• Ensure data management.

Frontend:

• Design user interface.
• Build interactive web pages.
• Connect to backend data.
• Make it work on all devices.

Design:

• Create attractive visuals.
• Design layout and graphics.
• Choose colors and fonts.

Project Management:

• Plan tasks and schedule.
• Assign roles.
• Monitor progress.
• Report to stakeholders.

Key Deliverables:

• Functional backend.
• Responsive frontend.
• Secure user access.
• Visually appealing design.
• Project plan and reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched the new website according to our planned schedule, meeting all major milestones and deadlines. The project was completed within the allocated budget, ensuring cost-effectiveness. The new website received a high-quality rating, with all pages passing rigorous testing for functionality, performance, and security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, the project management was effective, and they delivered items on time while responding well to our needs.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Each member of the team gave the impression of a truly qualified specialist who is a pleasure to deal with.

Are there any areas for improvement or something Empat could have done differently?

Empat demonstrated exceptional strengths and there are minimal areas for improvement. They consistently delivered outstanding results and maintained a high standard of performance throughout the project.

BACKGROUND

Please describe your company and position.

I am the CEO, Co-founder of Big Sister AI Company

Describe what your company does in a single sentence.

Big Sister AI - sales team productivity platform. We increase sales conversion by fixing human mistakes in the sales process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• We started working with Empat to create a complicated software system with integrated AI as well as a web platform that could help us to provide our services to the clients.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

We talked to Empat about our plan of making an AI-based product that will improve sales departments by identifying valuable insights from sales activities. Although we had the idea, we didn't have the technical expertise to put it into action. Not only did Empat's team comprehend our idea, but they guided us through the process of realizing it. 

Empat provided a complete and well-organized service package. They described the necessary stages to materialise our idea, which included a complex backend, seamless integration with OpenAI, and easy-to-use web and mobile user interfaces. Empat comprehend our requirements and included our feedback in the entire process. The outcome is a potent tool that holds the potential to transform sales procedures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We created a new software from scratch which is extremely cool, because its offer to our client integration with any CRM systems, messengers, or any channel for selling products. Our software is continuously analysing the performance of sales teams. 

This helps stay up-to-date and promptly respond to any changes that occur in the sales process. In addition, salespeople become more engaged in the process as they can regularly track their progress and compete against other sales managers using an interactive gaming approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During our cooperation, I thought the project manager from Empat was ready for everything. This flexibility impressed me, because the resources were adjusted so, due to which we had productive work without blockers and downtimes. We have a sync every Tuesday and always commute through the slack. Is it very convenient to use specific tools for specific needs.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The team is not afraid of any challenge. We develop a complex product using complicated technologies. Every day, we have to figure out something, but we get through it.

Are there any areas for improvement or something Empat could have done differently?

I enjoy working with the Empat team, particularly with the Project Managers Ilya and Nikita, as well as the skilled tech team. They are always available and have proven themselves to be proactive professionals. I have no further suggestions for improving our collaboration.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Vanity AI

Describe what your company does in a single sentence.

AI podcast interviewer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• We need specific software with integrated AI. This software is focused on collecting interviews without the participation of an interviewer. We believe that the mindset of empat team will help us in this revolutionary approach.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the outset, empat displayed a deep understanding of our requirements and objectives. The project aimed to create a seamless interview process using AI, eliminating the need for human intervention. The comprehensive design package provided by empat brought the entire project to life. The visual elements, branding, and user interface design were crafted to align with our company's identity.

Empat designed the algorithms and AI models that power the interview process. This backend infrastructure forms the backbone of the entire platform, ensuring the accuracy and reliability of the AI-driven interviews. Their expertise in AI and machine learning was evident throughout this phase. The frontend interface they developed was intuitive, user-friendly, and visually appealing. The result was a cohesive and polished product that not only meets but exceeds our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is currently in the development stage, and we are actively conducting tests with the beta group and yielding positive feedback. Furthermore, Empat has highlited our project in their monthly newsletter, resulting in an eager anticipation for the impending release from the initial group of interested parties.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the start, their clear communication, rapid responses, and transparent project management kept us on track. Their flexibility and problem-solving approach ensured a smooth journey, while their expert guidance elevated our project's quality.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We felt the full involvement of the team in our project. They were proactive and responsible. This is unique because sometimes it seemed to us that an empat was part of our in-house team. Full match!

Are there any areas for improvement or something Empat could have done differently?

I am completely satisfied with the work of the team, so we continue our cooperation. I believe that very soon the world will be able to see our product, thanks to these professionals

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at a yacht. I’m responsible for the technical side of the yacht, which includes managing the hardware and software installed on it. The yacht is part of a marine computing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Empat?

We needed help with mobile app development. We didn’t have the development capabilities in-house and didn’t want to hire internal employees, so we decided to reach out to Empat to take over the whole project.

SOLUTION

What was the scope of their involvement?

Empat developed a new custom mobile app for iOS and Android to be installed on the devices available on the yacht. There were also some old-fashioned interfaces that they needed to redesign in a more modern style for the new app.

The project started with a kick-off call between my boss and a manager from Empat’s side. After that, they created an internal communication channel for the project and prepared the initial documents.

After the initial project setup, we had some planning meetings to create the project’s roadmap and define the app’s architecture. We also worked with Empat’s management team to create the user journey and the app map.

During the design process, we worked with Empat’s team of designers, who were responsible for the design work. The designers created the frames for the app based on the user journey we had created. Then, they provided us with a few options for the designs and visual art, after which they created the final version of the app’s design.

Once the designs were ready, Empat’s development team started building the mobile app; the process lasted a couple of months. Once the app was ready, Empat installed it into our yacht, tested it a few times, and made a few adjustments. After launch, they continued providing us with operational support by fixing bugs and making minor changes as needed.

As for the technology stack, Empat used Flutter as the development framework, as it works for both operating systems. They also used Figma to create the designs and prototypes and Dart as the programming language.

This app informs our guests about the services available on our yacht and connects to the different products of our cabins using IoT connectivity. For example, the app allows guests to turn on and off the lights, open and close the blinds, and control the cabin’s temperature. They also can use it to control audio and video devices inside the cabin.

What is the team composition?

In total, we worked with 11 teammates from Empat, including a project manager, a business analyst, five Flutter developers, a backend developer, two QA engineers and testers, and a DevOps engineer.

How did you come to work with Empat?

We reached out to different companies and received offers from them. Empat was one of those companies. Although I wasn’t part of the vetting process, I know that someone from my company knew someone from Empat, so I think that was how we contacted them.

How much have you invested with them?

In total, we spent $1.2 million.

What is the status of this engagement?

Our project started in April 2022, but the design and development process didn’t start until June 2022. The MVP of the app was ready in November 2022 for us to test and get feedback from our boss, and the first version was officially released in March 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Empat’s work was of high quality, as the app had very few bugs when it was released. 92% of the total bugs were found during the development phase, whereas the client found 8% after the app’s release. Usually, that percentage is a lot higher for these types of projects. Still, as the app was released for internal usage, it has only been installed on two devices, so we don’t have user metrics available.

How did Empat perform from a project management standpoint?

Empat performed well. They excelled at solving problems, so it was great to go to them when needed; there were no issues that weren’t resolved during the development phase.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Igor (COO & Project Manager) was very good at what he did. He was responsible for our communication and for managing the development team, so I mainly worked with him.

What did you find most impressive about them?

Empat was very flexible to our requirements and agreed to help us with all the concerns we had.

Do you have any advice for potential customers?

Ask all you need to Empat’s project managers or delivery directors, and they’ll provide you with great answers to all your questions.

BACKGROUND

Please describe your company and position.

I'm a Manager at CrossFit Banda

Describe what your company does in a single sentence.

We are a network of gyms that popularize sports, in particular crossfit in Ukraine and build a convenient ecosystem for conscious athletes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• There was complex work: a very voluminous and high-quality discovery stage (presentation with the results)
• Сreating a mobile application for users of the gym to record, etc
• A website for additional information about the service, optimizing existing CRM.

SOLUTION

How did you find Empat?

• Online Search
• Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to Empat with an ambitious goal - to build an entire ecosystem for our network of halls, to enable further business scalability. We wanted to make visiting our gyms as comfortable and interesting as possible for visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase sales: increase customer conversion and increase customer retention\
• A new level of service: improving the customer experience at all levels of interaction with the brand through IT tools 
• Scaling: process optimization. Creating an IT infrastructure for fast and high-quality business scaling CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have achieved all the goals set and are moving forward in working to improve the functionality.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our team and theirs is very closely knitted. They've become a trusted partner and are the helping hand we needed. We don't think we can ever get where we are today without them.

Are there any areas for improvement or something Empat could have done differently?

We carried out large-scale work in parallel on several projects. Of course, questions arose in the course of work, but I would like to note how quickly Empat identified, discussed, and eliminated problems.

BACKGROUND

Please describe your company and position.

I am an executive of 4getme

Describe what your company does in a single sentence.

AI system that handles content removal and monitoring seamlessly. This system operates automatically, efficiently eliminating negative reviews, embarrassing posts, and outdated information from the internet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• To create software based on Artificial Intelligence for searching for matches on the network
• They are also create a simple, fast and user-friendly website that will convey our vision to our users.

SOLUTION

How did you find Empat?

• Online Search
• Clutch Site

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Empat were assigned to this project?

12

Describe the scope of work in detail. Please include a summary of key deliverables.

When we first started working together, we had extensive discussions about the precise steps needed to bring our concept to life. An architectural plan was presented to us, outlining the ideal version. Subsequently, we transitioned to the design and prototype phase. Andrii, Lead Designer, crafted multiple prototypes using Figma, giving us a visual representation of the potential outcome.

Once we agreed upon the most fitting design, the project manager formed a skilled team that skillfully translated our vision into reality, resulting in an impressive website built on Webflow. The backend and frontend developers, along with the CTO of Empat - Sergiy, were working on the software development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our analytics are on a steady upward trajectory, paralleling the growth of our revenue. Nevertheless, given our status as a startup, we can't show specific numbers regarding potential outcomes. What important is our unwavering commitment to further promote our product and maintain belief in its eventual triumph.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prior to partnering with Empat, we had made previous attempts to collaborate with another company. This allows me to draw a comparison regarding the effectiveness of communication. I found myself satisfited with the responsiveness, the team's approach, their profound expertise, and the overall atmosphere that Empat brought to the table.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am truly amazed by the team's versatility, their ability to tackle any concept, and their swift responsiveness to handle diverse requests effectively.

Are there any areas for improvement or something Empat could have done differently?

In my view, Empat possesses a distinct client engagement approach that I find quite appealing. I wouldn't wish for them to alter it, as this approach grants them the creative freedom to generate ideas that have the potential to enhance your concept even further.