Emet

BACKGROUND

Please describe your company and position.

 I am the Marketing of an information technology company 

Describe what your company does in a single sentence.

Cybersecurity and software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emet to accomplish?

• Fast cooperation
• Perfect understanding how UI/UX must looks like
• Russian and English speaking

SOLUTION

How did you find Emet?

Referral

Why did you select Emet over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Emet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed designs for our apps and for our clients. We chose this company based on a recommendation. And we’ve never been disappointed. Our clients are very satisfied with their solutions, which perfectly match our vision of how the designs should look.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Users have started leaving fewer negative reviews about the interface. And after the updates, some of them changed their low ratings which had previously criticized the design to 4 or 5 stars, which is an excellent result. Of the 100 users who had complained about the design, more than half are now satisfied.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was completed on time; we experienced a single delay while generating the interface using Three.js, but this had been discussed in advance, as such issues can occur during compatibility testing.

What was your primary form of communication with Emet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pleasant interaction and no pushy sales pitches for services you don't need

Are there any areas for improvement or something Emet could have done differently?

Using a wider variety of messaging apps for international customers, such as Line and Kakao Talk