Elevation

BACKGROUND

Please describe your company and position.

I am the Director of Communications & Media Relations of Identity Theft Resource Center

Describe what your company does in a single sentence.

The ITRC is a non-profit organization established to minimize risk and mitigate the impact of identity compromise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Revamp and increase performance of our Google Ads Campaign

SOLUTION

How did you find Elevation?

An old employee found them and I cannot remember how

Why did you select Elevation over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Elevation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This project was to completely revamp our Google Ads camping. Our goal was to increase clicks, click-through-rates, impressions, etc. We wanted to properly use Google Ads and our Google Ads grant to get us as much exposure as possible. We also wanted to update the optimization and content in the campaign.

It was out-of-date when Elevation took over and they re-optimized the campaign and updated it with our new and up-to-date content. Now, we have a campaign that is performing at its max capacity, up-to-date, promoting our services properly, and is being maintained monthly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our stats. If you look at our performance, it is so much better now than in the past. Our stats are not just higher, they are more consistent as well. Now, we work to try and maintain those stats while keeping it up-to-date.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We meet monthly or quarterly. They also send us monthly updates on how the campaign is performing. I send them updated content to add to the campaign.

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They've delivered what they promised us!

Are there any areas for improvement or something Elevation could have done differently?

We have had a few billing issues in the past. However, I think that was more miscommunication than anything. We have resolved all of that. We are very happy with what Elevation has done for the ITRC.

BACKGROUND

Please describe your company and position.

I am a department director of a non-profit company

Describe what your company does in a single sentence.

We are a nonprofit that works for LGBTQ justice in the United Methodist Church.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Redesign website
• Update navigation
• House new resources

SOLUTION

How did you find Elevation?

Online Search

Why did you select Elevation over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elevation provided complete website redesign services to our nonprofit. They also continue to work with us on website troubleshooting, search engine optimization, our nonprofit Google analytics Grant, and website design tweaks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Elevation presented a completely redesigned website for us. The product was modern, clean, and a marked improvement from the website we had been using. In addition, they are knowledgeable Google analytics team helps us to maintain our nonprofit grant and increase web traffic to our website month after month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although I do wish that we were able to more clearly deliberate design drafts, the rest of their project management process was seamless. I appreciated having a roadmap before we began. We still have a couple of plug-in and third party integration issues we are trying to solve together, but I am overall happy with their responsiveness.

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated that elevation was a good cultural and values fit for our justice seeking organization.

Are there any areas for improvement or something Elevation could have done differently?

I would have liked a different process by which review the beta version of the website before it goes live. There were intricate details that needed to be fixed before we launched, and that I could not have foreseen needing to fix. We therefore had to fix them with Elevation after the launch, which utilized some of our service hours we had purchased from Elevation.

BACKGROUND

Please describe your company and position.

I am the Director of Donor Engagement and Communications of a youth development nonprofit.

Describe what your company does in a single sentence.

Youth development nonprofit offering afterschool academic enrichment and social-emotional skill-building for middle school students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Update website design and structure for better navigation and user experience
• Increase conversions (donations, enrollments, volunteer applications)
• Increase site traffic

SOLUTION

How did you find Elevation?

Online Search

Why did you select Elevation over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update website design and structure for better navigation and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TBD, site has recently launched so the metrics are still being tracked. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time and the team was very thorough, organized, and communicative.

What was your primary form of communication with Elevation?

Email or Messaging App

What did you find most impressive or unique about this company?

They had a very clear and transparent à la carte pricing structure, and we appreciated that they specialized in nonprofits. 

Are there any areas for improvement or something Elevation could have done differently?

More virtual check ins throughout the process would be helpful.

BACKGROUND

Introduce your business and what you do there.

I’m the Executive Director of a non-profit organization. We provide services and training to help visually impaired and blind individuals build confidence and independence. Our services include low vision evaluations, skills training, assistive technology, support groups, recreational programs, and youth camps.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish for IN-SIGHT and your work with the visually impaired and blind community?

We needed to improve our website’s navigation and modernize its look.

SOLUTION

What was the scope of their involvement?

Elevation redesigned our website’s home and interior pages and built custom forms. The team also handled accessibility improvements and ongoing maintenance.

What is the team composition?

We worked with one teammate from Elevation.

How did you come to work with Elevation?

We found Elevation through a referral and had worked with them before. We chose them over other options because their pricing fit our budget and offered good value for the cost.

What is the status of this engagement?

We worked with Elevation from January 2026 to March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elevation’s work improved our website’s navigation. Users reported that it was easier to find the information they were seeking.

How did Elevation perform from a project management standpoint?

Elevation met timelines. We communicated via email and Basecamp.

What did you find most impressive about them?

Elevation had creative ideas for our website’s design.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

Vice-Chairperson, Florida Crisis Response Team, Inc., a non-profit organization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish for your crisis response organization?

We needed to a website that reflected our mission and inform the public on services provided in the community.

SOLUTION

What was the scope of their involvement?

Elevation provided a detailed presentation that included a scope of services . From the initial consultation with the senior account manager to the final steps of launching our new website, Elevation created timelines with web development that moved the project along to ensure a timely finished product. They itemized expectations, created timelines, designed the website, wrote the content, added widgets, developed the website, and ensured WCAG 2.2 AA compliance.

What is the team composition?

We worked with 2–5 teammates from Elevation.

How did you come to work with Elevation?

We found them through an online search. We chose them over other options because our company values aligned.

What is the status of this engagement?

We worked together from September 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elevation created web pages and launched the content. They improved accessibility by updating it to WCAG 2.2 AA. We received positive feedback about the new website. The website reflected out mission.

How did Elevation perform from a project management standpoint?

They never missed a deadline and delivered the finished project on time. We communicated through virtual meetings, emails, and a messaging app. We were on the same page as the project progressed.

What did you find most impressive about them?

The communication was transparent, especially in the use of Basecamp.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Satori

Describe what your company does in a single sentence.

We help youth soccer organizations measure and improve player experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Modern wordpress website that would be more effective with our marketing efforts

SOLUTION

How did you find Elevation?

Referral

Why did you select Elevation over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elevation took my word document outline and turned it into a full, attractive wordpress site. They also went through a handful of iterations with me to help it reach a point where I was very happy with the result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was completed in a timely fashion at a level of quality that I am very satisfied with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project manager was always quick to reply and helpful at each step. They also involved designers and developers when needed for some of the most technically challenging parts of the process.

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honest, skilled, and willing to work through iterations with me to make it great.

Are there any areas for improvement or something Elevation could have done differently?

In the end, I was happy with how things worked out, so the process must have been good enough to make that happen.

BACKGROUND

Please describe your company and position.

I am a Director of a nonprofit.

Describe what your company does in a single sentence.

Experts in complex litigation, we bring innovative civil rights cases that shift power to social movements and change how our society thinks about safety, equality, and freedom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Design new website
• Refresh branding

SOLUTION

How did you find Elevation?

• Online Search
• Referral

Why did you select Elevation over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign website
• Transfer over content
• Refresh branding for the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launching the website

Refreshing the brand 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elevation was very responsive to our needs and delivered items on time

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very communicative and took the time to really identify what our organizations needs were when it came to the website. They are very collaborative in the way they approach the work.

Are there any areas for improvement or something Elevation could have done differently?

I think it would be nice to have a session with the development team after launch to go over some of backend again. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder and Former President of Africa Uplifted

Describe what your company does in a single sentence.

Enriches the lives of the people of Sierra Leone through the support of health, education and economic programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Have an attractive website for our friends and donors

SOLUTION

How did you find Elevation?

Online Search

Why did you select Elevation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elevation redesigned our website to our specifications and maintained the site for us for five years.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our site looked great and was up nearly all of the time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team communicated clearly and delivered on time and on budget.

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their goals and values seemed aligned with ours.

Are there any areas for improvement or something Elevation could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Creative Healing for Youth in Pain

Describe what your company does in a single sentence.

A nonprofit providing free programs and services to youth with chronic pain and their caregivers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• Create a new website with improved UX, accessibility and mobile use

SOLUTION

How did you find Elevation?

Referral

Why did you select Elevation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a new optimized website with support and google ad grants management. Complex cutomizations for research and membership, as well as accessability compliance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maga was extremely responsive and efficient, always going above and beyond expectations.

What was your primary form of communication with Elevation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extremely customized product, personalized and professional with a price tag that was extremely high value for what was delivered.

Are there any areas for improvement or something Elevation could have done differently?

We are very happy with the process and the end result. Everything exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the Chief Development Officer of Feeding Southwest Virginia

Describe what your company does in a single sentence.

non profit food bank

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elevation to accomplish?

• build a new website

SOLUTION

How did you find Elevation?

Referral

Why did you select Elevation over others?

Engaging customer service

How many teammates from Elevation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created a new website that is bigger and better than our old site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• new product 
• website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were great communicators and very organized.

What was your primary form of communication with Elevation?

Email or Messaging App

What did you find most impressive or unique about this company?

The personal touch, they cared about doing the job well.

Are there any areas for improvement or something Elevation could have done differently?

Staff changes were sometimes a challenge