Eleken

BACKGROUND

Please describe your company and position.

I am an Executive at zenpulsar ltd

Describe what your company does in a single sentence.

fintech + data

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• design b2c
• redesign one b2b subpage

SOLUTION

How did you find Eleken?

• Online Search
• Referral

Why did you select Eleken over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

1. analyze current ux 
2. make custom ux for traders b2b 
3. initial ideas on chtbot -centered ux b2c

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• b2b tool now tested on traders 
• looks like there might be sales increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

all good, responses were proactive given tough scope

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They quickly learned about a new domain

Are there any areas for improvement or something Eleken could have done differently?

given the scope all was good - though if the ux testing would have been scaled in the start we might have corrected our business decisions

BACKGROUND

Please describe your company and position.

I am an executive of Photobooth Supply Co

Describe what your company does in a single sentence.

We help people start and grow a photo booth business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UIUX
• Design
• Consulting

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UXUI overhaul of our app, website, and new feature

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes!

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Talent. They are the best designers I’ve ever worked with.

Are there any areas for improvement or something Eleken could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the CEO of Trophy Games

Describe what your company does in a single sentence.

Games

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UX for new game
• UI for new game

SOLUTION

How did you find Eleken?

Referral

Why did you select Eleken over others?

• Pricing fits our budget
• Good value for cost
• Referred to me

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete creation of UX and UI for a new Energy Manager game.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

If the game's UI and UX was ready to be implemented in order to reach the deadline to release the game in the app stores

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Very proactive and good understanding of our needs and good quality delivered.

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The ability to understand complex information and build solutions without need to give details explained in full depth and detail.

Are there any areas for improvement or something Eleken could have done differently?

No. We are very satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Executive of Orba

Describe what your company does in a single sentence.

Get insights on your web visitors and their buying intent then automate your nurture efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Build out new UX experience for a product feature

SOLUTION

How did you find Eleken?

Sales outreach

Why did you select Eleken over others?

• Great culture fit
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created a new Figma file for the feature, gathered feedback from our team, presented final product to our team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Saved our team 2 weeks of UX work and significantly improved product quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and communicated very well, answering to all of our needs.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work was amazing!

Are there any areas for improvement or something Eleken could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Head of Product Management of Job&Talent

Describe what your company does in a single sentence.

Enhance your sales team productivity with automatized processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design a dashboard
• Design a chrome extension

SOLUTION

How did you find Eleken?

• Online Search
• Referral

Why did you select Eleken over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work includes - the design of a dashboard that is the main user interface for our solution - the design of a chrome extension

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback from the team on the design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was well managed from start to finish. All deliverables were provided according to the due dates.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eleken really knows what they are doing when it comes to design Saas solution. They did an amazing job for our company and under very strict deadlines. It was a pleasure working with them!

Are there any areas for improvement or something Eleken could have done differently?

None, they are great!

BACKGROUND

Please describe your company and position.

I am the Director of Mega Step

Describe what your company does in a single sentence.

Quality Control Service for consumer Products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI / UX design for a online APP

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fits our budget
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Commissioner retains Design Team to create a graphical user interface. Work includes only the final, deliverable User Interface (“UI”) design. The work may include but is not limited to competitor analysis, product idea validation, user flow, screens wireframes, wireframes clickable prototype, visualization of the screens for the product, UI-kit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Figma shared Design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Frequent meetings and ontime

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Designer had good understanding of our Project. They conducted enough research to effectively get the job done.

Are there any areas for improvement or something Eleken could have done differently?

maybe implementing a Project Management system to see the progress

BACKGROUND

Please describe your company and position.

 I am the Product Manager of a Sales Automation Platform

Describe what your company does in a single sentence.

Sales automation platform - we automate finding the right people to contact, and reach out to them using both LinkedIn & email.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Product design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired a UX designer from Eleken to support our product team. The goal was to refresh our products design and build new feratures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased product growth by active users and conversion rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely quick delivery times.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Offered a 3-day trial to test them before signing up for anything. Their design expertise is unparalleled.

Are there any areas for improvement or something Eleken could have done differently?

Nope, all good!

BACKGROUND

Please describe your company and position.

I am the CEO of Kaluto

Describe what your company does in a single sentence.

Match candidates with various high-tech companies using AI-based tools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design the our main system

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged in a comprehensive collaboration with the UI/UX company, undertaking a variety of tasks to enhance our digital presence and user experience. The scope of work included a thorough analysis of our existing interfaces, user feedback integration, and the design and implementation of intuitive and visually appealing user interfaces. 
The team excelled in creating wireframes, prototypes, and mockups, allowing us to visualize and refine the user journey. Additionally, their expertise extended to the development of responsive designs, ensuring seamless user experiences across various devices.
Key deliverables encompassed the delivery of finalized design assets, interactive prototypes for user testing, and comprehensive documentation outlining design principles and guidelines for future implementations. The UI/UX company consistently demonstrated a keen understanding of our brand identity and user demographics, resulting in deliverables that not only met but exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Prototype Testing: Initial testing of UX prototypes demonstrated positive user interactions and feedback, setting a strong foundation for the production phase. 
• Usability Testing: Users involved in usability testing reported improved ease of use and navigation, highlighting the effectiveness of the proposed design changes. 
• Feedback Integration: Eleken efficiently incorporated feedback loops, ensuring that user insights were actively considered and applied to refine the user experience. 
• Development Progress: The collaboration has seamlessly integrated UX enhancements into the development process, positioning us well for a smooth transition to production. 

While these outcomes are pre-production, they serve as valuable markers of the positive impact Eleken is making on our UX. We are optimistic about the forthcoming production phase and anticipate even more significant success as we implement these enhancements across our SaaS platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eleken demonstrated excellent project management: 

• Timely Deliveries: Consistently met project milestones. 
• Responsive Communication: Proactively communicated updates and addressed concerns promptly. 
• Adaptability: Flexible in accommodating changing requirements and feedback. 
• Issue Resolution: Quickly acknowledged and resolved issues, fostering a positive collaboration. 
• Stakeholder Involvement: Actively engaged key stakeholders, ensuring alignment with expectations. 
• Documentation: Provided thorough documentation for a smooth development process and future reference. 

Overall, Eleken exhibited professionalism and commitment, contributing to the success of our collaborative project.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Eleken was their exceptional ability to blend creativity with practicality. Their unique approach to UX design seamlessly integrated innovative ideas with a keen understanding of our business goals. This balance resulted in solutions that looked impressive and functioned effectively, contributing significantly to an enhanced overall UX. 
Additionally, their commitment to transparent communication, proactive problem-solving, and adaptability showcased a level of professionalism that set them apart. Overall, it was the combination of creative excellence and pragmatic execution that made Eleken a standout partner for our project.

Are there any areas for improvement or something Eleken could have done differently?

Our collaboration with Eleken was highly successful!

BACKGROUND

Please describe your company and position.

I am the CEO of Digazu.

Describe what your company does in a single sentence.

Consulting and Software Products in the Data Domain.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

Review and improve our designs for a new application

SOLUTION

How did you find Eleken?

Direct sales

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are building a new collaborative application focusing on value creation in data programs. Roman, the designer, helped us design end-to-end user experiences for all the application roles across all their business scenarios. 

The deliverables were a full set of Figma files that were produced iteratively based on our continuous feedback. Since we already had the first version of the application available, we implemented the designs as soon as possible and got reviews from that as well (comparisons between design and implementation).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Full set of screens/mock-ups nicely organized based on the user stories

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had daily collaborative meetings and intra-day collaboration through the Figma collaborative review process and Slack if needed.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their pure focus on UI/UX and related expertise stood out.
• Good communication
• Force of proposal

Are there any areas for improvement or something Eleken could have done differently?

--

BACKGROUND

Please describe your company and position.

I am the CEO of Draying.io

Describe what your company does in a single sentence.

SaaS platform that digitizes and optimizes the drayage/haulage process for freight forwarders, freight brokers, BCOs, and any company that needs to move containers for import or export purposes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Refresh and improve the current design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Specialized and demonstrable experience in the UI/UX for SaaS companies

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and improve certain flows to make the platform easier to learn for new users and better to manage for existing users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Screen and elements designs on Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anna was very proficient and professional, we did extensive and detailed work over every single flow and screen. Everything was delivered on time and properly.

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry. Anna was very capable of understanding the whole process, the user's needs, and the product.

Are there any areas for improvement or something Eleken could have done differently?

In my opinion they were very easy to work with, the whole team is fantastic.