Eleken

BACKGROUND

Please describe your company and your position there.

I was the CTO of Koemei, a startup that helped companies to search inside video and audio content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

We engaged them to design investor slides and the UX for our responsive web platform.

What were your goals for this project?

We wanted a landing page and a well-designed UI.

SOLUTION

How did you select this vendor?

We chose Eleken because they had the best sample designs.

Describe the project in detail.

We collaborated within a three-month time frame on the responsive design, landing page, and slides. In addition to those deliverables, we received design documentation and HTML and CSS code for implementing the designs.

What was the team composition?

We worked with a designer and HTML and CSS developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final designs and UX upgrades were excellent.

How effective was the workflow between your team and theirs?

We were very happy with the results, as well as the team’s flexibility and availability.

What did you find most impressive about this company?

The designs were amazing.

Are there any areas for improvement?

The project was so long ago that any suggestions may be out of date.

BACKGROUND

Introduce your business and what you do there.

I work for digitalXI. We are a software development company who partners with organizations to create solutions that facilitate simple digital transformation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We were developing our first product—a mobile publishing platform—and needed help developing our UX/UI.

SOLUTION

What was the scope of their involvement?

When we approached Eleken, we had developed some of the wireframes and already had a solid vision of what we wanted. The software has a publisher and a feature that allows organizations to send specific publications to different internal channels. They can pull these publications or documents—such as Word documents or PDFs—from different sources like Dropbox or Google Docs. Users can enhance the documents, preview them, and stream them in real time. The platform also offers digital rights management, as well as insights, which allows organizations to conduct analytics.

Eleken also built the application’s frontend, customizing it for each user. Every organization has their own database and platform.

What is the team composition?

We worked with a team of about two people.

How did you come to work with Eleken?

We found them through online research and were impressed with the positive reviews they had.

What is the status of this engagement?

We worked together from November 2017 to March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really saw success in how clearly they understood our requirements. Because of that understanding, the project didn’t have to go through many iterations. They also had very professional looking designs.

How did Eleken perform from a project management standpoint?

They had effective processes. We collaborated mostly through InDesign, and while we didn’t have prescheduled meetings, they were accommodating in coordinating meetings as needed.

What did you find most impressive about them?

The team was skilled and cooperative.

Are there any areas they could improve?

I can’t think of anything. They had helpful feedback and realistic timelines.

Do you have any advice for potential customers?

With every project, make sure to have ideas, wireframes, and storyboards planned before beginning the project. That will ensure that you’re comfortable with the project’s direction.

BACKGROUND

Introduce your business and what you do there.

I’m a manager with a technology-based security services company that provides security guard and investigative services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We wanted to modernize the look and feel of our website to better reflect our brand, and produce corresponding marketing materials.

SOLUTION

What was the scope of their involvement?

I had a mood board with a number of web design ideas. I shared this with Eleken and we worked collaboratively to design and develop the site on a WordPress framework. It’s a primarily informational site, but they built in functionalities to make it more consumer-friendly. In the past, potential clients had to call our office in order to contact us. Our new site, however, includes an online form that users can fill out to request a quote. From here, Eleken helped produce marketing content that incorporated the website’s design elements, including a brochure. While the bulk of the project is complete, they continue to make minor updates as requested.

What is the team dynamic?

I worked closely with Ilya [Founder, Eleken], who served as lead designer. Roman [Lead Generation Manager, Eleken] was our main developer, and I also worked with Veronica [Project Manager, Eleken].

How did you come to work with Eleken?

I researched a number of companies on Dribbble, combing over design portfolios. Eleken’s past work aligned with my vision, and when I contacted Ilya, he was very responsive and seemed to understand my priorities immediately.

How much have you invested with them?

We spent slightly less than $20,000.

What is the status of this engagement?

We started working together in March 2017 and the bulk of the project was completed in May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The online form has been a big success, helping generate leads through the website. Our existing clients have commented on how much they like the site’s design, and some have even asked who we hired so they can redo their own websites.

The site’s professional design also helps us when pitching to new clients. The unfortunate truth is that companies are taken less seriously if they have a poor digital presence, but Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm.

How did Eleken perform from a project management standpoint?

Even though we operated in different time zones, they were able to work around our schedule and were always responsive.

We used InVision to collaborate and communicated primarily through Skype and email.

What did you find most impressive about them?

The most impressive thing about their company is their ability to work quickly. If I made any sudden changes to our timeline, they were responsive enough to give a quick turnaround.

Their ability to work collaboratively to produce the end product I envisioned was also a big plus. If they disagreed with any of my ideas, they presented me with alternative suggestions and helped ensure that we reached my goal in the most efficient way possible.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

You don't necessarily need to have a clear vision, as Eleken can provide a range of ideas. Just communicate your goals and priorities so they can effectively understand and manage your project.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a CPA firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed to create wireframes for a web app.

SOLUTION

What was the scope of their involvement?

Eleken provided us with initial wireframes to work on the design, UX, and flow. The team also created design concepts through wireframes and iterations.

What is the team composition?

We worked with 2–5 teammates from Eleken.

How did you come to work with Eleken?

I was working with a more full-service company, but their design iteration was slow and mediocre. When I found Eleken, I was thrilled that they were design-focused, affordable, and collaborative with ongoing dialogue and frequent deliverables. It was a refreshing change.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We worked together from August 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken delivered Figma designs that met our goals 100%. The designer was a genius, and the designs were terrific. Overall, the designs allowed us to move forward with our web SaaS app.

How did Eleken perform from a project management standpoint?

Eleken's project management was incredible and smooth. Although we didn't have goals and deadlines, the team kept producing high-quality, consistent work at a quick and regular pace. We mainly communicated through virtual meetings.

What did you find most impressive about them?

Eleken delivered high-quality work and terrific communication. The designer was amazing at taking my detailed specs and refining them to make them better. They also took my weak points and moved them along.

Are there any areas they could improve?

I didn't think there was anything they could improve on. I'd hire them again in a heartbeat. It was a wonderful experience with a wonderful team.

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of product and design at Paessler, an IT company. We provide monitoring solutions for IT, OT, and IoT infrastructures, helping businesses optimize resource usage, reduce energy consumption, and lower emissions through comprehensive network monitoring tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help with team augmentation.

SOLUTION

What was the scope of their involvement?

Eleken provides ongoing support to our team to help us scale up and down easily. The team works on our software product and other related tasks, including design system work and user research.

What is the team composition?

We work with one teammate from Eleken.

How did you come to work with Eleken?

Someone referred Eleken to us. We chose them over other options because they had high ratings, and their pricing fit our budget.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working with Eleken in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has helped us with the ongoing delivery of products. We recently added additional team members, which has improved our throughput. We can't allocate improvements to a single individual because it's a team effort to build software, but our business is doing extremely well.

How did Eleken perform from a project management standpoint?

Eleken doesn't provide project management; we are the product managers. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Eleken's communication and skills are impressive.

Are there any areas they could improve?

No, Eleken is extremely flexible and works the way we want to work.

BACKGROUND

Introduce your business and what you do there.

I'm the commercial director of a company that provides innovative solutions to help decarbonify gas networks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed to launch a new web-based portal to plan, manage, visualize, and report on our new methane emissions monitoring solutions and services for gas networks. 
The key goal was to develop a simplified and scalable UI of our API-first tech stack that could flexibly adapt to new technologies over time but retain simplicity in the information displayed and the flexibility to adapt to different customer workflows in a delightful UI that we could use to differentiate in the marketplace and drive customer adoption.

SOLUTION

What was the scope of their involvement?

Eleken has designed a scalable and simple UI framework to display, filter, and update data seamlessly across maps (GIS), tables, and KPI reporting views. The team has delivered Figma end-to-end workflows, prototypes of key features, and Figma pages for each step of the process and key features and functionality, which have simplified development for our backend engineers and UI team.

What is the team composition?

We've worked with two teammates from Eleken.

How did you come to work with Eleken?

We found Eleken through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, their company values aligned with ours, and they had relevant GIS software experience.

How much have you invested with them?

We've spent around $20,000.

What is the status of this engagement?

We started working with Eleken in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has delivered the core functionality for our web-based customer-facing portal and has used this as a foundation to secure new contracts. We're now building on this expanding functionality and growing the technologies and workflows that we enable in our portal. We've gone from 0 to 75 users across multiple enterprise customers in five months and secured five new contracts as a direct result of launching the portal.

How did Eleken perform from a project management standpoint?

We communicate with Eleken via virtual meetings.

What did you find most impressive about them?

Eleken has taken the time to develop a deep understanding of our business and the problems we were solving for our customers. The team has come up with many innovative solutions for how we could simplify the user experience and make it delightful and easy to use.

Are there any areas they could improve?

I don't think there's anything they can improve on. They're a great team, and we're happy to keep working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Keep It Simple Storage (KISS), a hardware-enabled automation tools provider for self-storage operators. We also provide ONELock, a battery-free NFC smart lock that streamlines facility access, automates operations, and enables remote management without Wi-Fi or batteries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed to redesign an existing app.

SOLUTION

What was the scope of their involvement?

Eleken has taken an existing app and given it a fresh look. In total, they’ve designed two apps. The team has delivered designs via Figma.

What is the team composition?

We’ve worked with 2–5 teammates from Eleken.

How did you come to work with Eleken?

We found them through an online search. We chose them over other options because they had high ratings, a great culture fit, and aligned company values.

What is the status of this engagement?

We started working with them in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just had the redesign, so we don’t have any specific measurable results. However, our internal team thinks it’s a step in the right direction.

How did Eleken perform from a project management standpoint?

Eleken has delivered on time. We’ve communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Eleken’s responsiveness is impressive.

Are there any areas they could improve?

There’s nothing they’ve needed to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product of a SaaS solutions provider for investment data management. We help organizations streamline data access, reduce risk, and improve efficiency for all stakeholders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help redesigning the UX for advanced configuration screens within our system to focus more on user-centered design.

SOLUTION

What was the scope of their involvement?

Eleken completed a full UX audit and created a UI kit in Figma. Then, they worked on individual tasks and created the Figma designs for each task area. Overall, they provided designs for the most complex configuration screens within our system.

What is the team composition?

We worked with one teammate from Eleken.

How did you come to work with Eleken?

They reached out to us via LinkedIn. We were intrigued by the free three-day trial they offered, so we decided to move forward with them since it was low risk for us.

What is the status of this engagement?

We worked together from September–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken generated artifacts that we’re using as the basis of UI enhancements, with a complete reimagining of screen layouts for our system. We’ve received positive user feedback from our internal pre-sales, sales, and marketing teams and from initial pilot clients seeing the new designs. Overall, the general feedback has been that the screens are simplified and easier to follow, with an ease of discovery and faster problem-solving.

How did Eleken perform from a project management standpoint?

Eleken delivered on time and with a very high quality. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They provided an uplift incredibly quickly. I didn’t expect us to achieve as much as we did in the four months we worked together.

BACKGROUND

Please describe your company and position.

 I am the CEO of a financial services company 

Describe what your company does in a single sentence.

Enterprise Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI Design

SOLUTION

How did you find Eleken?

• Online Search
• Clutch Site

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

UI desing for a web application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Figma designs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

it was a team of 1 and they execution was seamless

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The experience of Eleken's designers in SaaS design was impressive

Are there any areas for improvement or something Eleken could have done differently?

Think more creatively and out of the box

BACKGROUND

Please describe your company and position.

I am the Co-founder of Smartpin

Describe what your company does in a single sentence.

Smartpin's location intellgience platform delivers instant, global asset and equipment visibility, location and recovery by combining rugged small next-gen Bluetooth trackers with a massive Bluetooth kocation network and a sleek self-serve SaaS platform—giving businesses of any size a zero-infrastructure, enterprise-grade way to track, manage, and recover every asset in near real time on any budget.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Craft a Premium, Intuitive User Experience Build a modern, seamless UI/UX that embodies Smartpin’s brand and makes onboarding, tracking, and scaling effortless for every customer.
• Accelerate Product-Led Growth Design flows and interfaces that drive self-serve adoption—turning free Smartpin Core users into long-term Business customers without friction.
• Integrate as a True Extension of Our Team Work side-by-side with product and engineering to move fast, bring fresh ideas, and deliver high-quality design without ever slowing development.

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Great culture fit

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Eleken delivered a complete, production-ready design foundation for Smartpin across web and mobile (iOS & Android): a scalable Figma design system and component library with color tokens, typography, and reusable UI patterns mapped directly to React + Tailwind components; high-fidelity Figma prototypes and interactive flows for onboarding, asset management, PLG upgrade paths, and multi-user admin features; and seamless design-to-code collaboration with our engineering team to ensure pixel-perfect, responsive implementation and rapid iteration on every platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes

• Accelerated Launch: Smartpin’s MVP went live ahead of the original timeline, with no design-related blockers during development.
• Smooth Iteration: Dozens of Figma-to-React releases rolled out in the first year, all delivered on schedule without delays from design handoff.
• User Growth & Engagement: The new UI/UX helped drive a noticeably faster self-serve onboarding flow and a significant lift in trial-to-paid conversions in the months after launch.
• Design System Efficiency: The reusable Figma + React + Tailwind component library continues to reduce front-end build time for every new feature.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eleken’s project management has been outstanding from day one. They integrated seamlessly with our product and engineering teams, running a clear and transparent process with weekly check-ins, well-organized Figma boards, and detailed status updates.

They consistently delivered every milestone on or ahead of schedule, with design never once becoming a bottleneck. When priorities shifted—as they often do in a fast-moving startup—they adapted immediately, re-scoping tasks and providing quick, thoughtful solutions without missing a beat.

Communication has been fast, friendly, and proactive: questions are answered within hours, feedback loops are tight, and they regularly suggest improvements before we even ask. In short, Eleken responded to our needs like a true extension of our team, making the entire design process smooth, reliable, and surprisingly fun.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Eleken is their rare blend of creativity, speed, and true partnership. They don’t just hand over pretty designs—they think like product owners, diving deep into our business goals and user journeys to propose solutions that are both beautiful and strategically sound.

Their ability to challenge assumptions respectfully is invaluable: they know when to push back with data-driven reasoning and when to give us multiple polished options to spark healthy debate. Despite working remotely, they feel like an embedded part of our team, matching our pace, anticipating needs, and consistently delivering work that’s ready for production.

It’s that combination of strategic insight, design excellence, and seamless collaboration that makes Eleken genuinely unique.

Are there any areas for improvement or something Eleken could have done differently?

None.