Eleken

BACKGROUND

Introduce your business and what you do there.

I was a mobile app manager at a consumer tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

Our company had an MVP, but for the next version, we needed to expand our team. We lacked React Native expertise in-house. The MVP had a few functionality issues. We wanted to show the concept to potential investors and partners.

SOLUTION

What was the scope of their involvement?

Eleken polished the MVP and added a lot of significant features to the app, like messaging, crypto-wallet, etc. The app provides secure digital, portable identity. Users can store information through different providers. It can be used for various services, such as bank loans and secure authentication to certain websites.

What is the team composition?

We worked with one senior developer and two mid-level developers. There was a part-time project manager, and occasionally we sourced a designer.

How did you come to work with Eleken?

Our CTO met a salesperson from Ukraine at a conference. They knew about Eleken and suggested that we contact them.

How much have you invested with them?

The project cost between $150,000–$200,000.

What is the status of this engagement?

We worked together from June 2017 to August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the new version on the App Store. Initial users gave positive feedback. Because of that, we were able to pitch to our investors.

How did Eleken perform from a project management standpoint?

Their project management style was great. After a short time, we were able to pick up the pace and synchronize how we managed it. We used Jira for communication. There were a few challenges because our teams were located in different countries. It was a bit complicated dealing with time zone differences, but Eleken was able to perform decently.

What did you find most impressive about them?

I appreciated that they often came up with practical technological solutions and suggestions. Eleken deeply understands how React Native works, which isn’t common with a lot of service providers.

Are there any areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

If your company is trying to build an ecosystem around an app, try to think forward before building begins.

BACKGROUND

Please describe your company and your position there.

I was the CTO of Koemei, a startup that helped companies to search inside video and audio content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

We engaged them to design investor slides and the UX for our responsive web platform.

What were your goals for this project?

We wanted a landing page and a well-designed UI.

SOLUTION

How did you select this vendor?

We chose Eleken because they had the best sample designs.

Describe the project in detail.

We collaborated within a three-month time frame on the responsive design, landing page, and slides. In addition to those deliverables, we received design documentation and HTML and CSS code for implementing the designs.

What was the team composition?

We worked with a designer and HTML and CSS developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final designs and UX upgrades were excellent.

How effective was the workflow between your team and theirs?

We were very happy with the results, as well as the team’s flexibility and availability.

What did you find most impressive about this company?

The designs were amazing.

Are there any areas for improvement?

The project was so long ago that any suggestions may be out of date.

BACKGROUND

Introduce your business and what you do there.

I work for digitalXI. We are a software development company who partners with organizations to create solutions that facilitate simple digital transformation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We were developing our first product—a mobile publishing platform—and needed help developing our UX/UI.

SOLUTION

What was the scope of their involvement?

When we approached Eleken, we had developed some of the wireframes and already had a solid vision of what we wanted. The software has a publisher and a feature that allows organizations to send specific publications to different internal channels. They can pull these publications or documents—such as Word documents or PDFs—from different sources like Dropbox or Google Docs. Users can enhance the documents, preview them, and stream them in real time. The platform also offers digital rights management, as well as insights, which allows organizations to conduct analytics.

Eleken also built the application’s frontend, customizing it for each user. Every organization has their own database and platform.

What is the team composition?

We worked with a team of about two people.

How did you come to work with Eleken?

We found them through online research and were impressed with the positive reviews they had.

What is the status of this engagement?

We worked together from November 2017 to March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really saw success in how clearly they understood our requirements. Because of that understanding, the project didn’t have to go through many iterations. They also had very professional looking designs.

How did Eleken perform from a project management standpoint?

They had effective processes. We collaborated mostly through InDesign, and while we didn’t have prescheduled meetings, they were accommodating in coordinating meetings as needed.

What did you find most impressive about them?

The team was skilled and cooperative.

Are there any areas they could improve?

I can’t think of anything. They had helpful feedback and realistic timelines.

Do you have any advice for potential customers?

With every project, make sure to have ideas, wireframes, and storyboards planned before beginning the project. That will ensure that you’re comfortable with the project’s direction.

BACKGROUND

Introduce your business and what you do there.

I’m a manager with a technology-based security services company that provides security guard and investigative services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We wanted to modernize the look and feel of our website to better reflect our brand, and produce corresponding marketing materials.

SOLUTION

What was the scope of their involvement?

I had a mood board with a number of web design ideas. I shared this with Eleken and we worked collaboratively to design and develop the site on a WordPress framework. It’s a primarily informational site, but they built in functionalities to make it more consumer-friendly. In the past, potential clients had to call our office in order to contact us. Our new site, however, includes an online form that users can fill out to request a quote. From here, Eleken helped produce marketing content that incorporated the website’s design elements, including a brochure. While the bulk of the project is complete, they continue to make minor updates as requested.

What is the team dynamic?

I worked closely with Ilya [Founder, Eleken], who served as lead designer. Roman [Lead Generation Manager, Eleken] was our main developer, and I also worked with Veronica [Project Manager, Eleken].

How did you come to work with Eleken?

I researched a number of companies on Dribbble, combing over design portfolios. Eleken’s past work aligned with my vision, and when I contacted Ilya, he was very responsive and seemed to understand my priorities immediately.

How much have you invested with them?

We spent slightly less than $20,000.

What is the status of this engagement?

We started working together in March 2017 and the bulk of the project was completed in May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The online form has been a big success, helping generate leads through the website. Our existing clients have commented on how much they like the site’s design, and some have even asked who we hired so they can redo their own websites.

The site’s professional design also helps us when pitching to new clients. The unfortunate truth is that companies are taken less seriously if they have a poor digital presence, but Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm.

How did Eleken perform from a project management standpoint?

Even though we operated in different time zones, they were able to work around our schedule and were always responsive.

We used InVision to collaborate and communicated primarily through Skype and email.

What did you find most impressive about them?

The most impressive thing about their company is their ability to work quickly. If I made any sudden changes to our timeline, they were responsive enough to give a quick turnaround.

Their ability to work collaboratively to produce the end product I envisioned was also a big plus. If they disagreed with any of my ideas, they presented me with alternative suggestions and helped ensure that we reached my goal in the most efficient way possible.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

You don't necessarily need to have a clear vision, as Eleken can provide a range of ideas. Just communicate your goals and priorities so they can effectively understand and manage your project.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of ConstructLane, a company that brings engineering and construction project delivery online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help with UX design for critical workflows.

SOLUTION

What was the scope of their involvement?

Eleken has designed the order management system and overall dashboard for both sides of our B2B marketplace platform. The team has also delivered a clickable prototype.

What is the team composition?

We've worked with one teammate from Eleken.

How did you come to work with Eleken?

We found Eleken through an online search. We chose them over other options because they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working with Eleken in June 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has delivered a clickable prototype that reflects great UX and serves as a basis for handoff to developers. We've exposed the prototype to potential users and laypeople for feedback, which has resulted in many UI changes and entire flows.

How did Eleken perform from a project management standpoint?

Eleken has played their part in project management. Overall, their designers are quite responsible and very thoughtful in product design thinking, which I can't say for all designers. We communicate via virtual meetings.

What did you find most impressive about them?

I'm impressed by Eleken's ability to design with product thinking, not just pretty UI.

Are there any areas they could improve?

We both could be more effective in tracking issues versus updates.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a real estate company. We offer a data-based location intelligence platform that helps investors, banks, and project developers evaluate demand, location quality, and risks on a micro-location level, enabling informed investment decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish for your business?

We hired Eleken for UI design.

SOLUTION

What was the scope of their involvement?

Eleken designed the UI of a new product version and new features of an existing product. The team worked on the dashboard and user flow.

What is the team composition?

We worked with one teammate from Eleken.

How did you come to work with Eleken?

We found them through LinkedIn messages.

What is the status of this engagement?

We worked with them from May–June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken delivered UI design.

How did Eleken perform from a project management standpoint?

Eleken was very reliable and motivated. We communicated through virtual meetings.

What did you find most impressive about them?

Eleken had a very good and dedicated UI designer.

Are there any areas they could improve?

Sales and invoicing should be more flexible. Short term revenue and doing everything "by the book" sometimes seems more important than building up a trusted and long term customer relationship.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Ergosoft, an IT company. We develop professional raster image processor (RIP) software for print production, offering scalable, customizable solutions compatible with various brands and processes to meet the needs of demanding production environments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed UI/UX design for a SaaS solution. We wanted a state-of-the-art design based on industry best practices.

SOLUTION

What was the scope of their involvement?

Eleken has designed the product’s UI/UX, including the complete application flow, logic, and interaction. The team has created a complete Figma design ready to hand over to the UI development team.

What is the team composition?

We’ve worked with one teammate from Eleken.

How did you come to work with Eleken?

We found them on Clutch. We chose them because of their high ratings and great culture fit.

How much have you invested with them?

We’ve spent around $20,000.

What is the status of this engagement?

We started working with them in November 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has delivered a complete UI/UX design in Figma. We’ve outlined a plan for which modules we want to work on and in which order, and Eleken has followed the plan thoroughly.

How did Eleken perform from a project management standpoint?

Our collaboration with Eleken is very good. They deliver as they promise. We communicate via virtual meetings.

What did you find most impressive about them?

At the beginning of the project, Eleken explained how they manage, train, and educate their team. This is really the case and makes our collaboration very efficient and lean.

Are there any areas they could improve?

No, so far, we’re really happy with them.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Andsend, a CRM tool that helps users prioritize important contacts, send targeted messages, and manage follow-ups efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help reviewing and challenging our entire application. As an engineer-led company, we knew we had flaws in building optimal UX/UI, so we hired Eleken to find the weak spots and fill in the gaps.

SOLUTION

What was the scope of their involvement?

Eleken has been working on all our core modules, including search/filtering, displaying and visualizing data, navigation, hierarchy, small UI changes, and design system work. The team has delivered wireframes, high-fidelity mock-ups, prototypes, and UX research.

What is the team composition?

We’ve worked with one designer from Eleken since January, and used another designer 1+ year ago. Both have been great.

How did you come to work with Eleken?

We found Eleken through an online search. We’ve used them many times before and are super happy with their experience and the results we get.

How much have you invested with them?

We’ve spent around $10,000–$49,999.

What is the status of this engagement?

We started working with Eleken in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen more user engagement and activity. The feedback we hear on customer calls is that the app is becoming easier to understand and navigate.

How did Eleken perform from a project management standpoint?

Eleken has delivered on time and has great project management. The team is very flexible. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

It’s impressive how little time Eleken takes to understand a new product and get into the details (we’ve had the same experience with two different designers). The team is also very responsive and great at communicating.

Are there any areas they could improve?

There’s nothing Eleken could improve on.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a contract management company.

Describe what your company does in a single sentence.

Contract management for literary agencies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI Audit
• Improvements to existing workflows
• Roadmap of future improvements

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Work samples

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Overall audit of web app for UI and UX improvements. Anastasiia helped us identify the highest leverage places for improvement and suggested meaningful improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Changes to several of our highest traffic workflows

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very responsive to questions and to feedback as we went along. 

What was your primary form of communication with Eleken?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise!

Are there any areas for improvement or something Eleken could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a CPA firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed to create wireframes for a web app.

SOLUTION

What was the scope of their involvement?

Eleken provided us with initial wireframes to work on the design, UX, and flow. The team also created design concepts through wireframes and iterations.

What is the team composition?

We worked with 2–5 teammates from Eleken.

How did you come to work with Eleken?

I was working with a more full-service company, but their design iteration was slow and mediocre. When I found Eleken, I was thrilled that they were design-focused, affordable, and collaborative with ongoing dialogue and frequent deliverables. It was a refreshing change.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We worked together from August 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken delivered Figma designs that met our goals 100%. The designer was a genius, and the designs were terrific. Overall, the designs allowed us to move forward with our web SaaS app.

How did Eleken perform from a project management standpoint?

Eleken's project management was incredible and smooth. Although we didn't have goals and deadlines, the team kept producing high-quality, consistent work at a quick and regular pace. We mainly communicated through virtual meetings.

What did you find most impressive about them?

Eleken delivered high-quality work and terrific communication. The designer was amazing at taking my detailed specs and refining them to make them better. They also took my weak points and moved them along.

Are there any areas they could improve?

I didn't think there was anything they could improve on. I'd hire them again in a heartbeat. It was a wonderful experience with a wonderful team.