EcomShape

BACKGROUND

Please describe your company and position.

I am the CBDO of Artjoker

Describe what your company does in a single sentence.

Artjoker is a software development company that delivers end-to-end design, engineering, and growth support for e-commerce and SaaS businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EcomShape to accomplish?

• We brought in EcomShape for e-commerce consulting to help us setting the right architecture for our clients project.

SOLUTION

How did you find EcomShape?

Referral

Why did you select EcomShape over others?

• Referred to me
• Company values aligned

How many teammates from EcomShape were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Platform & architecture audit: stack review, custom code/extensions, service boundaries (monolith vs. headless), API gateway patterns.

Integrations & data flows: ERP/CRM/PIM, payments/shipping/tax; canonical data model, sync strategies, and event streams.

Performance & reliability: Core Web Vitals, CDN/caching strategy, queuing/job runners, load & stress testing approach.

Security & compliance: PCI/GDPR posture, auth/roles, secrets management, logging/retention, vulnerability management.

DevOps & observability: CI/CD, environments, release cadence, IaC, SLOs/SLIs, dashboards/alerts.

Scalability & cost: horizontal scaling plan, DB growth strategy, autoscaling policies, rough cost modeling. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After EcomShape’s assessment, we had a clear picture of our client’s technical landscape and a pragmatic plan to improve it. They pinpointed bottlenecks in architecture and integrations, outlined sensible fixes. Most importantly, they translated all of this into a realistic, phased roadmap our team could execute.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EcomShape ran a tight, transparent process. We had a clear weekly cadence with short check-ins, and concise written updates after each milestone. 

They were responsive on Slack and email, scope questions were handled calmly via a simple change log, and they documented decisions so our team could execute without guessing. Overall: dependable, proactive, and easy to work with.

What was your primary form of communication with EcomShape?

Virtual Meeting

What did you find most impressive or unique about this company?

Their senior-level thinking and industry expertise. EcomShape didn’t just review the project's stack; they mapped real constraints and turned them into clear, low-risk steps our team could actually ship.

Are there any areas for improvement or something EcomShape could have done differently?

Everything was good, no remarks.