Ecom Development NYC

BACKGROUND

Please describe your company and your position there.

Great customer service. They were very attentive and prompt in answering any questions. All the advice provided have proven to work. Highly recommended.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro?

social media marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

from a friend

Describe the project in detail and walk through the stages of the project.

facebook

How many resources from the vendor's team worked with you, and what were their positions?

team work

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

sale increase

How effective was the workflow between your team and theirs?

almost every 2-3 weeks have meeting

What did you find most impressive or unique about this company?

always top of things

Are there any areas for improvement or something they could have done differently?

they are great most if time

BACKGROUND

Please describe your company and your position there.

I am the founder of an auction website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro, and what were your goals?

I pre-purchased the template from an online marketplace but didn't know how to transfer the files into WordPress.

SOLUTION

How did you select this vendor and what were the deciding factors?

The developers transferred the design files so they may be deployed onto a WordPress website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I gave them a zip file with all of the design pages and they came back with links so that I can use them in Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

3 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was fantastic.

Describe their project management style, including communication tools and timeliness.

They used basecamp as a communication tool which was effective.

What did you find most impressive or unique about this company?

They are fantastic at communicating.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the founder of MyCause Brand; an awareness brand manufacturer that gives back to charities and organizations through the sales of our branded goods.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro, and what were your goals?

We hired Shopify Pro to create and deploy Google Ads, as well as optimize them and manage the account. We wanted to lower costs while increasing ROAS

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked online and through other platforms for freelancers and decided on using Shopify Pro after interview

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Google Ad creation Google Ad Optimization Account Management

How many people from the vendor's team worked with you, and what were their positions?

4 team members

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I will keep this short; the Shopify Pro team is top notch. They understand what is needed, what works best, and understand best practices. I appreciate that.

Describe their project management style, including communication tools and timeliness.

Very communicative in nature. Easy to work with. Fast to evolve or make corrections or changes as needed or recognized.

What did you find most impressive or unique about this company?

They're patient with me as I learn how it all works. They answered my questions quickly and with professionalism.

Are there any areas for improvement or something they could have done differently?

I only wish that I had found them sooner.

BACKGROUND

Please describe your company and your position there.

Beauty company owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro, and what were your goals?

Wanted someone to build website and follow instructions well to build a great website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Great communication was a must

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I asked the company to build a website based on custom requirements. They were able to do this perfectly and understood everything I needed.

How many people from the vendor's team worked with you, and what were their positions?

6 people with various positions

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great website and really great to work with. They understood exactly what I wanted and did it in a great time frame.

Describe their project management style, including communication tools and timeliness.

Quick timeline. Used basecamp to track everything.

What did you find most impressive or unique about this company?

They have great communication and organization.

Are there any areas for improvement or something they could have done differently?

No. Everything was great.

BACKGROUND

Please describe your company and your position there.

Rebel One Studio is a software company specializing in tools for the entertainment industry. I founded Rebel One Studio in January of 2021.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro, and what were your goals?

Shopify Pro provided a working prototype of a video procession web service. We set out to tweak some existing code I was looking to possible turn in to a SAAS product.

SOLUTION

How did you select Shopify Pro and what were the deciding factors?

I was able to find Shopify Pro through a popular freelancing network.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My Scope included frontend and backend development.

How many people from the Shopify Pro team worked with you, and what were their positions?

I worked with probably about 3 people. one served as the main contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They went above and beyond my initial scope and provided a beautiful frontend. They did so on budget and on time.

Describe their project management style, including communication tools and timeliness.

They were very transparent. They responded to most questions within 1 business day.

What did you find most impressive or unique about this company?

Their team has high attention to detail. They have thought creatively and reasonably about solutions to issues.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I work for a fintech company, where I am a program manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro, and what were your goals?

I needed someone to convert a file to HTML, to enable process automation internally.

SOLUTION

How did you select Shopify Pro and what were the deciding factors?

This group came recommended from another employee at my company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I'm not sure which technologies were used. I asked for an HTML file, that could ultimately be sort of a source code that we could then convert to various other file formats.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a few people - I believe they were distributed among various functions, such as management, project management and technical expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They provided the requested files in about two weeks.

Describe their project management style, including communication tools and timelines.

I liked the utilization of basecamp for communication!

What did you find most impressive or unique about this company?

We had super quick communication. I was never waiting around for a response.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the owner of an online fitness and nutrition business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro New York?

I needed a very specific landing page built. It was designed by my graphic designer and had to be copied exactly as shown with working CTA's and sticky bars.

What were your goals for this project?

A functioning page for mobile and desktop that I could send lots of traffic to

SOLUTION

How did you select Shopify Pro New York?

Found on Upwork

Describe the project in detail.

I needed a very specific landing page built. It was designed by my graphic designer and had to be copied exactly as shown with working CTA's and sticky bars.

What was the team composition?

There were 4-5 team members all with different roles that worked amazingly together

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

5 STARS hands down Ignore ANY negative reviews regarding this business - I WILL be using them again and have complete confidence in their abilities

How effective was the workflow between your team and theirs?

Very effective, great and speedy communication

What did you find most impressive about this company?

They provided great communication, understood my needs, and were always happy to make adjustments to suit my needs.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

We are a startup that helps ecommerce companies maximize retention and repeat sales by predicting what their buyers will do next.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro New York?

We asked them to help us with a marketing project related to the Shopify ecosystem where they would help us answer technical and non-technical questions on the Shopify community forum.

What were your goals for this project?

Drive website traffic

SOLUTION

How did you select Shopify Pro New York?

We met them on Upwork and really loved their proposal

Describe the scope of their work in detail.

They did a great job identifying relevant Shopify questions and providing answers to those questions

What was the team composition?

Project manager and technical expert

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did a great job, unfortunately we found the project to be more of a long-term effort and we needed to focus more on short-term efforts at the time

How effective was the workflow between your team and theirs?

Very effective, they were great

What did you find most impressive about this company?

They have a great ability to execute and manage any project.

Are there any areas for improvement?

Nothing comes to mind at the moment

BACKGROUND

Please describe your company and your position there.

ecommerce director of a mid luxury jewelry brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro New York, and what were your goals?

to develop multiple templates for email platforms, transition from mailchimp to klaviyo, various site maintenance and updates

SOLUTION

How did you select Shopify Pro New York and what were the deciding factors?

fast response, professional, accurate work, location.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

shopify, mailchimp, klaviyo various shopify apps

How many people from the vendor's team worked with you, and what were their positions?

several

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

overall good. still measuring

Describe their project management style, including communication tools and timelines.

basecamp. effective communication, fast responses

What did you find most impressive or unique about this company?

We were impressed with their professionalism, team effort, fast accurate results, and patient with us!

Are there any areas for improvement?

so far so good!

BACKGROUND

Please describe your company and your position there.

Owner of a woodworking company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shopify Pro New York, and what were your goals?

Add a custom gallery to my website

SOLUTION

How did you select Shopify Pro New York and what were the deciding factors?

They had reached out to offer their service

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Custom website gallery using filters and a user-friendly dashboard

How many people from the vendor's team worked with you, and what were their positions?

1 - the founder, Hamid

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project was great! Happy with their service

Describe their project management style, including communication tools and timelines.

Very prompt response and turnaround time

What did you find most impressive or unique about this company?

Great communication!

Are there any areas for improvement or something they could have done differently?

No