Duple IT Solutions

BACKGROUND

Please describe your company and position.

I am the Expert Tech Leader of Obsess

Describe what your company does in a single sentence.

Obsess is the leading immersive shopping platform, enabling brands and retailers to create discovery-driven 3D virtual stores and experiences on their websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duple IT Solutions to accomplish?

We hired Duple IT Solutions to finish our Web and Phone applications as well as develop our Wordpress marketing website. Our goal was to complete the development phase for all three and launch.

SOLUTION

How did you find Duple IT Solutions?

Clutch Site

Why did you select Duple IT Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Duple IT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After the initial hand of to the development team, the team first started to work on Web APP and Wordpress. There were weekly updates and forecasts were provided by the project manager. All the feedbacks were worked on the following week. Whenever and wherever there was confusion, we jump on a call fairly quickly and pulled in developers whenever needed. The phone App development process was also in a similar aspect

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our goal was to complete the development and launch, which we were able to do perfectly. After launch, everyone loved our WordPress marketing website. We are still in our very initial phase of launch. Nonetheless, all the support during launch and afterward was nothing less than perfect.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager provided us with weekly updates and forecasts. Whenever there was a delay, we were notified promptly. And whenever there were questions, we jumped on calls right away and pulled in developers, if needed. We used Skype, zoom, google docs as well as screen/voice recordings.

What was your primary form of communication with Duple IT Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

• Clear and organized communication
• Great collaboration between team members
• Prompt responses
• Always available to tackle any issue at hand

Are there any areas for improvement or something Duple IT Solutions could have done differently?

None.