Double Coconut

BACKGROUND

Please describe your company and position.

I am the CEO of AlterAction/MasqChoices

Describe what your company does in a single sentence.

Online social networking and entertainment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Double Coconut to accomplish?

Authoring tools design and development

SOLUTION

How did you find Double Coconut?

Referral

Why did you select Double Coconut over others?

• Great culture fit
• Company values aligned
• Exceptional expertise

How many teammates from Double Coconut were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Double Coconut analyzed our authoring tool requirements, designed the tool, including the database architecture, and co-developed the tool.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Detailed design documents, well documented. Frequent one-on-one meetings to address development progress, QA reports, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were completed within the scheduled timeline and under the allocated budget.

What was your primary form of communication with Double Coconut?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Creative problem solving and commitment

Are there any areas for improvement or something Double Coconut could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a game-distributing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Double Coconut?

Before working with Double Coconut, I engaged with two different programmers to develop a mobile game. However, their work didn't meet my expectations and the game didn't function properly. 

SOLUTION

What was the scope of their involvement?

Double Coconut cleaned the app and revitalized the game, improving its functionalities. Double Coconut reviewed the game's code, and afterward, they came up with a plan and defined timelines. After creating the scope, the team worked on the development on a monthly basis using Unity. Double Coconut delivered a game for iOS and Android.

What is the team composition?

I worked with Double Coconut's CEO and four programmers, including Anush (Junior Unity Developer).

How did you come to work with Double Coconut?

I found Double Coconut online and was attracted to their website and work. I had an initial conversation with the team and chose them.
How much have you invested with them?

We spent around $50,000 on this project.

What is the status of this engagement?

I worked with Double Coconut from May–November 2023. I had to end the relationship due to financial reasons, and Double Coconut continued to provide support 2–3 months after our engagement had ended.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
When we first arrived with Double Coconut, we couldn't test our game app, which had bugs. I spent a lot of money on that product, and for the same price I paid the previous programmers, Double Coconut revamped the app and added functionalities. The team helped us fix bugs and provided good advice on my requested work, fostering a simplified process. Double Coconut delivered good quality work and an app that ran smoothly and was ready for testing. I didn't experience any issues while playing. 

How did Double Coconut perform from a project management standpoint?

Double Coconut delivered work fast and met deadlines. We communicated via email, and the team responded quickly.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Anush's work was excellent and responded to me as soon as possible.

What did you find most impressive about them?

I was mostly impressed by Double Coconut's work quality. The team was committed to delivering a game in the best shape possible and told me everything ahead of time. Double Coconut delivered what they promised. 

Are there any areas they could improve?

I can't think of anything for Double Coconut to improve.

Do you have any advice for future clients of theirs?

Ensure Double Coconut has all the necessary information for development ahead of time because the team will give the best approximate time and pricing with the information you provide.