Distinct Cloud Labs

BACKGROUND

Please describe your company and position.

I am the CEO of Equator Principles

Describe what your company does in a single sentence.

The Equator Principles (EP) is a risk management framework for determining, assessing and managing environmental and social risk in projects. It is primarily intended to provide a minimum standard for due diligence and monitoring to support responsible risk decision-making.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We hired Distinct Cloud Labs to develop an AI Voice Agent that could streamline our risk assessment processes, improve stakeholder communication, and enhance overall efficiency in managing E&S risks within the Equator Principles framework.

SOLUTION

How did you find Distinct Cloud Labs?

• Online Search
• Clutch Site

Why did you select Distinct Cloud Labs over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included designing and deploying a customized AI Voice Agent capable of handling complex inquiries related to risk assessments, providing accurate information, and integrating seamlessly with our existing systems. Key deliverables encompassed system architecture, voice interface development, integration with our databases, and user training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI Voice Agent significantly reduced the time spent on routine risk inquiries, improved accuracy in information delivery, and increased stakeholder engagement efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exemplary; they delivered all milestones on schedule and were highly responsive to our evolving needs, providing prompt support and adjustments.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep understanding of both AI technology and our industry’s specific risk management requirements, enabling a tailored and effective solution.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of C&S Finance Group

Describe what your company does in a single sentence.

we specialize in providing a comprehensive range of financial services tailored to meet the unique needs of our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We hired Distinct Cloud Labs to develop AI Chat Knowledge Agents to enhance our client support services and provide instant access to financial product information.

SOLUTION

How did you find Distinct Cloud Labs?

Online Search

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Distinct Cloud Labs delivered a solution that included:
Development of AI-powered chatbots integrated into our website and mobile app.
Customization of the agents to understand and respond to finance-industry-specific terminology.
Training the agents on our knowledge base of financial products, regulations, and customer service procedures.
Implementation of security protocols to protect sensitive financial data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in:
Increased client satisfaction with our support services.
Reduction in client wait times for assistance.
Improved efficiency of our support staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and were responsive to our needs.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their expertise in AI and their ability to address the specific security requirements of the financial industry.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Gestion Zagora

Describe what your company does in a single sentence.

Gestion Zagora is a dynamic real estate management company operating since 2018, specializing in property ownership and management across Montreal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?
We hired Distinct Cloud Labs to develop AI Voice Agents for Gestion Zagora, focusing on enhancing customer service, improving lead generation, and streamlining property management processes in the real estate industry.

SOLUTION

How did you find Distinct Cloud Labs?

• Referral
• Clutch Site

Why did you select Distinct Cloud Labs over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Distinct Cloud Labs provided end-to-end AI Voice Agent solutions tailored to Gestion Zagora's unique requirements. Key deliverables included:

• Custom AI Voice Agent design and development
• Natural Language Processing (NLP) and machine learning implementation
• Integration with our existing CRM and communication channels
• Performance tracking and analytics setup
• Agent training and support
• Throughout the project, their team demonstrated expertise in AI and voice technology.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI Voice Agents developed by Distinct Cloud Labs significantly improved our customer service, lead generation, and property management processes. Notable outcomes include increased customer satisfaction, higher lead conversion rates, and streamlined workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective, meeting deadlines and promptly addressing our needs. They maintained open lines of communication and adapted to our requirements as the project progressed.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Distinct Cloud Labs' ability to understand our business objectives and develop customized AI Voice Agent solutions was truly impressive. Their knowledge of real estate and voice technology, combined with their collaborative approach, made them an ideal partner for our project.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

They delivered exceptional results.

BACKGROUND

Please describe your company and position.

I am the CEO of World Green Building Council

Describe what your company does in a single sentence.

The World Green Building Council (WorldGBC) is a global network leading the transformation of the built environment to make it healthier and more sustainable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?
We hired Distinct Cloud Labs to develop AI Chat Knowledge Agents to improve access to and engagement with our extensive library of green building resources for our global members.

SOLUTION

How did you find Distinct Cloud Labs?

• Online Search
• Clutch Site

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Distinct Cloud Labs delivered a solution that included:

•  Development of AI-powered chatbots integrated into our website.
•  Customization of the agents to understand and respond to construction-industry-specific terminology.
•  Training the agents on our knowledge base of green building standards and best practices.
•  Implementation of a feedback mechanism for continuous improvement of the agents' performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in:

• Increased user engagement with our online resources.
• Reduction in the time it takes for our members to find relevant information.
• Improved scalability of our support for member inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Distinct Cloud Labs demonstrated strong project management. They delivered the project on schedule and were very responsive to our feedback throughout the development process.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were particularly impressed with their ability to translate complex technical information into an intuitive and user-friendly chat interface.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

No areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of Alooba

Describe what your company does in a single sentence.

The company aims to improve traditional hiring processes by focusing on verified skills rather than CV claims.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We needed AI voice agents to enhance our customer support efficiency and reduce human workload. Distinct Cloud Labs was hired to develop intelligent, scalable solutions tailored to our IT service workflows.

SOLUTION

How did you find Distinct Cloud Labs?

Clutch Site

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed custom AI voice agents, integrated them with our existing systems, and delivered complete documentation. Key deliverables included call automation modules, natural language processing enhancements, and performance monitoring dashboards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI agents reduced our support response time by 45% and cut call handling costs significantly. We saw improved customer satisfaction and 24/7 availability without increasing human resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was responsive and proactive. Deliverables were always on time, and they adapted quickly to our feedback and changing requirements throughout the development cycle.

What was your primary form of communication with Distinct Cloud Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep technical knowledge and ability to turn complex problems into practical AI solutions really stood out. The team was innovative and committed to delivering long-term value.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

While overall performance was excellent, more frequent progress updates during the early phase would have added clarity. Still, they addressed this promptly when requested.

BACKGROUND

Please describe your company and position.

I am the CEO of VisualCortex

Describe what your company does in a single sentence.

VisualCortex is making video data actionable in the enterprise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We hired Distinct Cloud Labs to develop AI Voice Agents to enhance our VisualCortex platform, specifically to provide hands-free interaction with video insights for field personnel.

SOLUTION

How did you find Distinct Cloud Labs?

Online Search

Why did you select Distinct Cloud Labs over others?

• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Distinct Cloud Labs delivered a comprehensive solution, including designing, developing, and integrating AI Voice Agents into our existing video analytics platform. Key deliverables included:
Voice-activated controls for accessing video feeds and analytics.
Customizable voice commands tailored to specific industry workflows.
Integration with our existing APIs and data infrastructure.
A user-friendly interface for managing and training the voice agents.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in:
Improved efficiency in accessing critical video data.
Increased safety for on-site personnel through hands-free operation.
Faster response times to incidents detected by our video analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Distinct Cloud Labs demonstrated excellent project management. They delivered all milestones on time and were highly responsive to our needs.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 We were most impressed with their deep expertise in AI Voice Agent technology and their ability to quickly understand our specific industry requirements.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

Nothing to discuss.

BACKGROUND

Please describe your company and position.

I am the Director of Triniti Disability Support Service

Describe what your company does in a single sentence.

Triniti Disability Service is an registered NDIS provider offering individualised support to people with disability and engaging options to support NDIS participants. We provide the NDIS disability service in Campbelltown, Central Coast and Liverpool. Triniti disability service is dedicated to empowering individuals with disabilities to lead fulfilling and independent lives. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We engaged Distinct Cloud Labs to develop an AI voice agent to streamline our inbound call handling, reduce wait times, and improve accessibility for clients with disabilities.

SOLUTION

How did you find Distinct Cloud Labs?

Online Search

Why did you select Distinct Cloud Labs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team built a custom AI voice assistant capable of handling appointment scheduling, FAQs, and routing calls to the appropriate departments. Key deliverables included voice recognition integration, custom workflows for disability support services, and a real-time dashboard for monitoring interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI agent significantly reduced manual call handling, improved client response times, and enhanced our overall service accessibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent — all milestones were met on time, and they were proactive in adapting to our feedback and needs.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their deep understanding of both AI tech and the specific needs of the healthcare and disability support sector.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

No area 

BACKGROUND

Please describe your company and position.

I am the DIRECTOR of BAMF health

Describe what your company does in a single sentence.

BAMF Health is the world’s most advanced and comprehensive Theranostics center. Headquartered in Grand Rapids, MI, we use intelligence-based precision medicine to detect and treat cancer and other diseases and conduct clinical trials for novel radiopharmaceuticals. Our overriding mission is to empower patients to become people again. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We hired Distinct Cloud Labs to revamp the website for BAMF Health, with a primary goal to create a modern, user-friendly platform that effectively represents our services in the healthcare industry and enhances patient engagement.

SOLUTION

How did you find Distinct Cloud Labs?

Online Search

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Distinct Cloud Labs completely redesigned our website with a clean, intuitive layout that aligns with our brand identity. The project included website development, responsive design, user experience (UX) optimization, and integration of an appointment booking system. They delivered a fully functional website with easy navigation, mobile responsiveness, and improved load times.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has significantly improved patient engagement, with increased site traffic and more streamlined appointment scheduling. The user experience is much smoother, leading to higher satisfaction among visitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Distinct Cloud Labs delivered the project on schedule, keeping us informed at every step of the process. They were responsive to our needs and quickly addressed any feedback or adjustments required, ensuring the project stayed on track.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 What impressed us the most was their attention to detail and commitment to understanding our specific needs in the healthcare sector. Their technical expertise and ability to translate our vision into a functional website were outstanding.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Angels Den Funding

Describe what your company does in a single sentence.

Angels Den Funding is UK & Europe's largest angel-led investment platform where companies get access to smart capital.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We needed to automate our complex investment deal flow process, from initial application to due diligence and final funding decisions, to improve efficiency and reduce manual effort.

SOLUTION

How did you find Distinct Cloud Labs?

Online Search

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Distinct Cloud Labs revolutionized our workflows by implementing AI solutions that saved time and reduced errors. Their end-to-end approach made the process seamless. They are truly experts in leveraging AI for business transformation.

Key Deliverables: A fully functional automated workflow integrated with our existing CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in:
* Reduced processing time for investment applications.
* Improved consistency and accuracy in due diligence assessments.
* Enhanced transparency and tracking of deal flow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Distinct Cloud Lab's project management was excellent. They delivered on time and were highly responsive to our feedback and evolving needs.

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their deep understanding of AI and their ability to apply it effectively to our specific financial processes. Their proactive problem-solving and technical expertise were invaluable.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of shopgate

Describe what your company does in a single sentence.

Shopgate offers a suite of modern commerce solutions designed to activate the vision of innovative retailers to help them drive in-store traffic, lift revenue and create the ultimate customer experience while reducing the total cost of ownership.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Distinct Cloud Labs to accomplish?

• We hired Distinct cloud lab to develop a user-friendly mobile app that would provide our users with easy access to educational resources and tools relevant to the labor market.

SOLUTION

How did you find Distinct Cloud Labs?

• Online Search
• Clutch Site

Why did you select Distinct Cloud Labs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Distinct Cloud Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved designing, developing, and launching a mobile app for iOS and Android platforms. Key deliverables included a user-friendly interface, secure login system, content management system for educational resources, and push notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has seen a significant increase in user engagement and positive feedback. Downloads have exceeded expectations, and users praise the app's ease of use and valuable resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Distinct Cloud Labs exceeded our expectations with their Agentic RAG solution. Their expertise in optimizing retrieval processes for large language models has significantly improved our internal knowledge management. Their team was professional, knowledgeable, and committed to delivering a high-quality product

What was your primary form of communication with Distinct Cloud Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Distinct cloud lab unique blend of technical expertise and user-centric design thinking resulted in an app that is both functional and engaging.

Are there any areas for improvement or something Distinct Cloud Labs could have done differently?

Nil