digiMinds Technology

BACKGROUND

Please describe your company and position.

I am the Director of Decipher Bureau

Describe what your company does in a single sentence.

We are a recruitment and professional service firm that connects businesses with top-tier cyber security and risk professionals across Australia, APAC, and the Middle East.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digiMinds Technology to accomplish?

• One of our most considerable difficulties experienced with recruiting was the massive expansion of talent sourcing. The cyber security market is fast-paced and highly competitive. Thus there was the staggering time spent manually going through resumes, profiles, collating from job boards, and then sometimes just coming up short or too late. We required a solution not only to speed things up but also to enhance the quality of candidates we were identifying. This was when we joined hands with Digiminds.

SOLUTION

How did you find digiMinds Technology?

• Online Search
• Referral

Why did you select digiMinds Technology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from digiMinds Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digiminds was working on automating and enhancing our entire talent sourcing process through their AI development services. They designed, developed, and implemented a bespoke AI solution that could perform real-time searches on thousands of profiles, resumes, and external job boards. What set it apart from others was that they could actually train the AI to match our very criteria: cyber security roles, skill sets, levels of experience, and even cultural fit to client preferences. The delivery was not only the AI solution itself but also a full integration into our internal systems and a dashboard that provides our teams with live candidate and update matches. They also conducted training sessions to enable us to use all of it effectively, along with some ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact was truly game-changing for us. There was a significant dip in the amount of time sourcing and shortlisting candidates took; just not too long ago, it used to take days, whereas now it takes hours and sometimes mere minutes. But more than that, the candidate quality was referred to consistently good, thereby working wonders for the client experience and bringing a noticeable increase in placements on our end.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was as solid as a rock. Digiminds staff were always approachable and proactive. They met all deadlines, kept us clear about timelines, and invested time to familiarize themselves with our environment and how things work here. They weren't selling us some product—this guy was actually working with us to make sure that it would work in the real world.

What was your primary form of communication with digiMinds Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their understanding in both AI and talent recruitment. It’s rare to find a tech partner who gets the nuance of a human-centric business like recruitment and still delivers cutting-edge automation that doesn’t feel robotic or impersonal.

Are there any areas for improvement or something digiMinds Technology could have done differently?

Honestly, we’ve been very happy with the partnership. If there’s one area I’d mention for future improvement, maybe it’s adding even more customization features within the dashboard itself—something we’ve already mentioned and I believe is in development. But even that’s a small note on what has otherwise been an excellent experience.

BACKGROUND

Please describe your company and position.

I am the GEneral Director of BIVAC Armenia

Describe what your company does in a single sentence.

BIVAC Armenia has implemented and manages the web platform of the Armenian Single Window for Automotive (ASWA), dedicated to the Compulsory Motor Third Party Liability (CMTPL) market, a digital transformation at the national level (dematerialization and automation, accessible from any PC and Smartphones) with advanced data analytics and ML solutions for fault correlation in vehicle accident investigations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digiMinds Technology to accomplish?

• We wanted to digitalize our processes and create impartial systems for the market. Together we designed and implemented an AI-powered recommendation engine for MTPL claim management, with two key components: • A fault correlation system for accident investigation decision support, basically assessing whose fault was the accident. • A Scoring Matrix for policyholder risk assessment to optimize insurance operations

SOLUTION

How did you find digiMinds Technology?

Referral

Why did you select digiMinds Technology over others?

has been recommended

Describe the scope of work in detail. Please include a summary of key deliverables.

·        Custom ML model development integrated into the ASWA platform

·        Django REST framework API development with Kubernetes cluster containerization

·        Advanced predictive data analytics implementation

·        Automated policyholder scoring system development

·        Seamless integration with existing MTPL claim management systems

·        ML model retraining and management capabilities for system users

digiMinds' data scientists, DevOps, and application development teams provided sophisticated solutions while ensuring practical implementation and usability within six months. Their teams and specially assigned technical delivery managers worked closely with our IT teams, insurance methodologists, and management team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.     Successfully implemented scalable ML-based fault correlation and risk assessment

2.     Reduced manual evaluation times for MTPL claims

3.     Enhanced decision accuracy through predictive analytics

4.     Streamlined claims management processes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The provider initially faced challenges in meeting the project deadlines due to various reasons. However, through strong supervision and collaboration, clear and detailed communication of our needs, and consistent daily reporting, we were able to address these challenges effectively.

What was your primary form of communication with digiMinds Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

Their intellectual depth are truly visibal. However, I noticed some opportunities for growth in terms of flexibility, which could make their operations even more effective

Are there any areas for improvement or something digiMinds Technology could have done differently?

Flexibility 

BACKGROUND

Please describe your company and position.

I am the CEO

Describe what your company does in a single sentence.

Mobile wallet

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digiMinds Technology to accomplish?

• Upgrade of the existing digital environment and development of the eWallet

SOLUTION

How did you find digiMinds Technology?

Referral

Why did you select digiMinds Technology over others?

• High ratings
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive digital asset inventory mechanisms
E-wallet modernization strategy
Internal team building consultation
Technology stack optimization
Knowledge transfer in fintech products and services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complete and organized inventory of digital assets
Implementation of modern e-wallet solutions
Development of a skilled internal technical team
Improved platform reliability and performance
Development of a skilled internal technical team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely professional approach to raised topics with multylayer analytics, exceptional knowledge of the digital and commercial aspects of the sphere, always available with prompt feedback provision. 

What was your primary form of communication with digiMinds Technology?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their CEO's professional experience, and their exceptional approach to each raised topic with multifaceted analytics and ready-to-go model provision, as well as ipressive background in the fintech and related solutions sphere.

Are there any areas for improvement or something digiMinds Technology could have done differently?

I think the professionalism of this company, the CEO and the team should be a business model and approach in this field not only in RA, but in global environment.

BACKGROUND

Please describe your company and position.

I am the former CTO of AMX

Describe what your company does in a single sentence.

Armenia Stock Exchange

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digiMinds Technology to accomplish?

• Strategic Digital Transformation for Armenian Exchange Message Hub

SOLUTION

How did you find digiMinds Technology?

Referral

Why did you select digiMinds Technology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from digiMinds Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

digiMinds Technology consulted Armenia’s exchange and central depository digital transformation journey with innovative solutions and strategic planning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.     Successfully implemented digital transformation roadmap

2.     Enhanced integration and communication services

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their expertise in both fintech and digital transformation was crucial to our success and transformation journey.

What was your primary form of communication with digiMinds Technology?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The strategic guidance and technical expertise provided significantly optimized and clarified our digital transformation pathway.

Are there any areas for improvement or something digiMinds Technology could have done differently?

Time management.

BACKGROUND

Please describe your company and position.

I am the CEO of CRI Solutions LLC

Describe what your company does in a single sentence.

IT, Telco Integration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digiMinds Technology to accomplish?

• IT optimization
• IT Support

SOLUTION

How did you find digiMinds Technology?

Referral

Why did you select digiMinds Technology over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned
• Agility

How many teammates from digiMinds Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary
Digiminds supported CRI Solutions LLC by delivering IT optimization, consulting, web development, and data analytics services, aimed at enhancing efficiency, digital capabilities, and data-driven decision-making.

Key Deliverables
IT Optimization: Improved IT infrastructure, enhanced performance, and security.
IT Consulting: Strategic IT roadmap and actionable recommendations.
Web Development: A responsive website with advanced features and post-launch support.
Data Analytics: Custom dashboards, analytics tools, and team training for data utilization.
This collaboration ensured CRI Solutions achieved streamlined operations and a stronger digital presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes from the Project
Improved IT Efficiency

Performance Gains: System performance improved by 35%, measured through faster processing times and reduced downtime.
Cost Savings: IT operational costs were reduced by 20% due to optimized infrastructure and updated systems.
Enhanced Web Presence

User Engagement: Bounce rate decreased by 25%, and average session duration increased by 15%, indicating improved user experience.
Data-Driven Decisions

Analytics Utilization: 80% of CRI Solutions' departments adopted data dashboards for KPI tracking and reporting.
Insight Generation: Identified actionable insights leading to a 15% increase in operational efficiency.
Streamlined IT Strategy

Alignment with Goals: Delivered an IT roadmap aligning with long-term business objectives, enabling a projected 25% growth in scalability over three years.
These outcomes highlight the project's success in achieving operational, digital, and strategic improvements for CRI Solutions LLC.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management
Timely Delivery: All milestones were met on schedule.
Responsive Team: Adapted to evolving needs, resolved issues quickly, and maintained clear communication.
Effective Execution: Delivered high-quality solutions with strong collaboration and a client-focused approach.

What was your primary form of communication with digiMinds Technology?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive Aspects
Client-Centric Approach: Their ability to adapt solutions to evolving needs while maintaining clear communication.
Expertise and Efficiency: Seamless integration of advanced IT, web, and data analytics solutions.
Proactive Project Management: Consistently delivering high-quality results on time with a strong focus on collaboration.

Are there any areas for improvement or something digiMinds Technology could have done differently?

None. digiMinds Technology delivered exceptional service, meeting all expectations with high-quality results and effective communication throughout the project.