Deskcode Solution Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Director of an edtech company.

Describe what your company does in a single sentence.

Technology solution in the field of education by providing a smart mobile platform for test preparation with a real-time scoring system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Deskcode Solution Pvt. Ltd. to accomplish?

• Mobile app development
• Support and improve the app functions
• Automate the day-to-day administration tasks within the admin panel
• Synchronising web version with mobile versions

SOLUTION

How did you find Deskcode Solution Pvt. Ltd.?

Upwork

Why did you select Deskcode Solution Pvt. Ltd. over others?

• High ratings
• Pricing fits our budget

How many teammates from Deskcode Solution Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Deskcode Solutions included: 

• Gathering requirements and aligning expectations
• Designing an intuitive user interface
• Developing cross-platform functionality for Android and iOS 
• Implementing features such as user authentication, question banks, progress tracking, study material access, and notifications 
• Aligning the web version with the mobile app
• Conducting rigorous testing and quality assurance
• Managing deployment and release to Google Play Store and the App Store
• Providing ongoing support, updates, and improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that demonstrate progress and success from the project include: 

• The successful release of the exam preparation mobile app on Google Play and the App Store.
• Launch of multiple updates and enhancements, reflecting continuous improvement and responsiveness to user feedback.
• Positive reviews and feedback from users highlighting the app's user-friendly interface and functionality.
• Increased user engagement and usage metrics, indicating the app's effectiveness in meeting customer needs. 
• Seamless cross-platform functionality, ensuring a consistent UX across Android and iOS devices. 
• Timely resolution of major incidents, showcasing the vendor's responsiveness and commitment to customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deskcode Solutions demonstrated excellent project management, delivering items on time and consistently responding to our needs with a positive and proactive approach. Their efficient communication and responsiveness contributed to the overall success of the collaboration.

What was your primary form of communication with Deskcode Solution Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about Deskcode Solutions is their team of trusted professionals who are highly responsible and capable of delivering under pressure. Their responsiveness to our needs and proactive approach set them apart, ensuring a smooth, successful collaboration.

Are there any areas for improvement or something Deskcode Solution Pvt. Ltd. could have done differently?

While the collaboration with Deskcode Solutions was overall highly successful, there are a few areas where they could have improved or done differently: 

1. Sustainable and Flexible Solution: Deskcode Solutions could have placed more emphasis on developing a scalable and adaptable solution that accommodates future growth and changes in requirements. 
2. Expandability and Modular Features: Enhancing the app's architecture to support the seamless integration of new features and modules would have provided greater flexibility for future enhancements. 
3. Documentation of Solutions: More comprehensive documentation of the developed solutions, including code documentation and technical specifications, would have facilitated easier maintenance and knowledge transfer. 
4. Training and User Guidelines: Providing additional training and comprehensive user guidelines for our internal team would have helped ensure a smooth onboarding process and efficient utilization of the app's features. 

Overall, while Deskcode Solutions excelled in many aspects, focusing on these areas for improvement would have further enhanced the collaboration and long-term success of the project.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a software company

Describe what your company does in a single sentence.

We simplify and digitize complex frameworks to support cities, organizations, and communities in acting against their most pressing issues, whilst managing their knowledge and building capacities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Deskcode Solution Pvt. Ltd. to accomplish?

• Work in the development of our Mobile App

SOLUTION

How did you find Deskcode Solution Pvt. Ltd.?

Online Search

Why did you select Deskcode Solution Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Upgraded mobile application 
• New Features

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Modifications works

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was very positive, always a desirable level of communication and responsiveness.

What was your primary form of communication with Deskcode Solution Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The speed at which projects can be started and completed is impressive.

Are there any areas for improvement or something Deskcode Solution Pvt. Ltd. could have done differently?

Improve the documentation of projects accessed by customers.