Designli

BACKGROUND

Introduce your business and what you do there.

We’re a small software company that focuses on the development of productivity apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

I was trying to get input to determine the level of effort needed to complete a new mobile app project. I also needed an app design or a clickable prototype that I could implement.

SOLUTION

What was the scope of their involvement?

Keith (Co-Founder & CEO) first explained to me their offering called Solution Lab, which was a perfect starting point for me. Solution Lab entailed their team listening to my vision for the app and pointing out things that I may want to consider to balance the costs. We took that approach, and the Designli team made sure that they fully understood what I was looking to do before providing the estimates.

We then went into actually developing the app for iOS and Android. The first phase involved creating a blueprint document listing all the details of the project along with a clear breakdown of the work. Once that was completed, Designli created the designs for the prototype, which is where the original idea began to take shape. I worked closely with their team to nail down the branding, UI, and overall look and feel.

What is the team composition?

I interacted with four people: Keith, Josh (COO), a project coordinator, and a graphic designer. 

How did you come to work with Designli?

I found Designli online and reached out to them because they were local and had great reviews on Clutch. It was important to me that we be able to meet face-to-face, at least occasionally, throughout the project, so I chose them. 

How much have you invested with them?

I spent about $15,000.

What is the status of this engagement?

The engagement lasted from September 2021–February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I now have a real, professional, clickable prototype that I can use to communicate the value of the app with all of my stakeholders. Designli was able to deliver everything on time and within the budget that we had established at the outset. They’ve also met all of the general benchmarks.

How did Designli perform from a project management standpoint?

They were great at managing the project. Whether it was during our weekly updates or when they were answering my questions, their communication was exceptional and proactive. We primarily used Basecamp but we had a number of Google Meet conferences as well. 

What did you find most impressive about them?

I’m not sure how they would compare to other digital product providers because they’re the first that I’ve worked with, but it’s hard to imagine that I would’ve had a better experience elsewhere. They were excellent communicators and were very forthright around the costs, expectations, and deliverables. 

Are there any areas they could improve?

No, none that I can think of. There were hardly any missteps. 

Do you have any advice for potential customers?

I would highly recommend working with Designli. They’re very good about guiding the client through the process.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an e-learning company. We’ve created a site for custodians to be trained virtually.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

We hired them for the launching of our business because we needed help with web development and consulting.

SOLUTION

What was the scope of their involvement?

Designli helped us brainstorm through the whole process of turning our idea into a business — they were instrumental in thinking through the different challenges that arose for this project.

We went through a process where we sat down for a full day with their team to review everything about our business regarding what we wanted to get out of the product in the short and long term. Their team also helped us find color schemes and create a logo.

In terms of the platform development, they’ve done all the coding to put everything together.

Currently, they’ll continue to work with maintenance and future iterations.

What is the team composition?

We’ve been working with four members of their team, including one of the co-founders, a project manager, and a couple of developers.

How did you come to work with Designli?

We found them through a Google search. After looking at the website and learning about their process to do projects, I like what they offered and how they explained the whole process to us.

How much have you invested in them?

We’ve spent $10,000–$25,000 with them so far.

What is the status of this engagement?

We started working together in June 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

What they’ve provided is invaluable; they’ve gone above and beyond what a typical software developer would do. I feel like they helped us go from building a skateboard to having a luxury car — the quality of the product is awesome.

How did Designli perform from a project management standpoint?

We’ve been using Basecamp, which enables them to have a good follow-up process.

What did you find most impressive about them?

Their hands-on approach to the process is outstanding. Also, their ability to explain things clearly to us is great.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — we’ve enjoyed every aspect of working with them, and we’re excited to continue with this partnership.

Do you have any advice for potential customers?

Take advantage of the tools they provide, communicate your needs, and allow them to give their professional input.

BACKGROUND

Introduce your business and what you do there.

I am the executive director for a building materials investment company. We invest in building materials, manufacturing, operating, and joint venture companies across the GCC (Gulf Cooperation Council) and the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

We wanted to create an online marketplace where sellers, manufacturers, and buyers — like contractors, distributors, and retailers — could concisely and consistently compare different building materials in the Middle East. We also wanted this platform to give them the ability to place orders for these materials and have them delivered to their site.

SOLUTION

What was the scope of their involvement?

We began with a number of discussions where we explained our ideas and provided Designli with supporting documentation. They helped us write up a 40-page project scope that details the build and logic of the platform. We continued to conduct weekly calls with their team to iterate on this document in greater detail.

We’ve started the development of the wireframes or the visual representation of the platform, but we are currently fine-tuning it according to the feedback of our stakeholders. Once this iterative process is done, we will be moving into actual development. 

What is the team composition?

We work with three people from their side. Josh (COO) and Keith (Partner) are also very involved, and we appreciate that their senior members participate at such a detailed level. There was another person who was involved at the beginning of the project. She helped us with the scoping work. 

I believe the development of the wireframe is contracted to someone based in Europe, but Josh is involved in that process. He’s always with us on the calls to make sure that the execution work goes as discussed.

How did you come to work with Designli?

They worked with one of our operating companies on a website development project, so the recommendation came from within our business. They came highly recommended, and we did a bit of our own research to compare them to others. We figured they were probably the best people to work with.

What is the status of this engagement?

We started working together around January 2021. It’s an ongoing project. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can’t give metrics yet because the platform hasn’t been launched, but I can say that the quality of their work has been fantastic. I think in terms of output versus expenditure, they have been incredibly efficient. It hasn’t taken too many iterations to see our thoughts reflected in the documentation. The Designli team is able to translate any idea into a technical, workable solution.

They also have the ability to think through any issue and utilize their wealth of marketplace development experience. They’re quite good at helping us navigate not just the final outcome but also each idea that goes into making it.

Our relationship with them is quite simple and flexible. It’s very easy to hop on a call with them and relay any stakeholder feedback that we’ve gathered. It’s easy to walk through issues with them because they can quickly resolve or implement it to push the project forward. 

How did Designli perform from a project management standpoint?

Designli sticks to the deadlines. Though there are delays sometimes, these are minimal. They’re still much better than other developers that we’ve worked with, if not the best.

We share a Basecamp folder and conduct weekly calls. The mechanics of their project management are not apparent to us as a client because they take care of everything. We simply see the results, which is amazing. Their team keeps us in the loop for regular progress updates and does not shy away from asking questions. This gives us confidence that we’re not burning hours moving in the wrong direction. 

What did you find most impressive about them?

Three things stood out to us about Designli: the experience that they provide, the quality of their work, and the way they manage the project as well as their relationships with their clients.

Are there any areas they could improve?

We haven’t gotten to the development phase yet and maybe that’s where things will become a little more difficult. We don’t have any constructive feedback for them at the moment, though. We have been very happy with our engagement with them so far. 

Do you have any advice for potential customers?

Definitely work with Designli. There isn't anything that we would have done differently.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a software development company. We’ve developed three products over the years, and we license them in various on-premise and SaaS models. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli? 

We work with Designli on our flagship product. We’ve developed it over the years, but many features have been confusing. As a result, our goal is to revamp and modernize the product’s UX design to make it easier to use.

SOLUTION

What was the scope of their involvement?

Designli’s main deliverable is to redesign our product while following our brand guidelines. We work in collaboration with their team to identify key areas where we need UX improvements based on our end client’s feedback. Then, they propose solutions, and our teams agree on the best approach to use. 

For example, we’ve revamped the design of the shipping process. Users should be able to add one or more items to their carts and have them delivered to one or more locations. The team has proposed various options to streamline this process for end users. 

What is the team composition?

We’ve worked with their CEO and COO to negotiate the deal; the COO is in charge of the overall project. Our team has also worked with a UX professional from their team during the initial discussion process. We’ve also been collaborating with one of their designers. 

How did you come to work with Designli?

A common friend of ours recommended Designli. That friend used the team in the past. 

How much have you invested with them?

We’ve spent about $12,000–$12,500 so far. 

What is the status of this engagement?

We started the project in May 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any quantitative data yet since we haven’t implemented the new UX designs. However, we’re in the process of re-architecting the product, and we’ll implement their designs after that. 

Anecdotally, we’ve reviewed the new designs internally, and the feedback has been positive. Our overall satisfaction is 100%, and Designli has definitely met our expectations.

How did Designli perform from a project management standpoint?

Designli has done well in terms of project management, and I don’t have any complaints about their scheduling or management skills. We use Basecamp and Figma to manage everything and communicate about the designs. 

What did you find most impressive about them?

The team is willing to accommodate our schedules, budget, and ideas. I’ve seen this quality in other design companies, but the Designli team is better at it than the other teams we’ve used in the past. 

Are there any areas they could improve?

When we hire a design company, we want them to lead with their expertise. We’re software developers, so we can’t handle designs internally. As the product owner, we’ve given Designli some guidance, but we rely on them for their UX perspective. Given that, they should drive the project more with their expertise instead of looking for guidance from us.

Do you have any advice for potential customers?

Set expectations correctly. Designli is good at managing the scope of the project and schedule, but they should guide the process, too — you should emphasize that when you start working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of AthleteUp, a marketplace for college and professional athletes to connect with brands, businesses, and fans to monetize their name, image, and likeness. They acquire sponsorships from businesses or lessons for local youth athletes. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

My background is in the finance and banking sectors, so I don’t have any coding or software development background. I have the idea and I know the features I want, but I need Designli to help me understand the development and technical aspects of the idea. 

SOLUTION

What was the scope of their involvement?

Designli helps me think about the right things and decide on the features and functionalities that are critical for our MVP. They also help me decide what features can be added later on, guiding me around what technologies can help us go where we want to be. To do this, I’ve participated in their discovery process where they asked me about my goals. Then, they’ve mapped out user stories and user flows. Simply put, they’ve provided me with a blueprint for the technology, features, and functionality of the app. The team has also scoped the project out with pricing for each feature.

Apart from that, we’ve also asked them to create the actual mockup designs and high resolution wireframes of the app’s clickable prototype. This is somewhat a separate project from the discovery process, and we’re nearly done with it. We haven’t engaged them yet for the actual development of the app. 

What is the team composition?

We mainly work with Keith (Co-Founder & CEO) and Josh (COO), who are our main points of contact on most subjects. Our team works with Keith for discovery and with Josh for design. 

How did you come to work with Designli?

I was searching through online reviews websites, including Clutch. They had good reviews, so I also looked at their portfolio and design samples. The team also had some background in projects similar to mine. Ultimately, I liked their style, and it didn’t hurt that they were pretty close to my location. In the end, I hired them. 

How much have you invested with them?

We’ve invested between $10,000–$25,000 in their services. Our team has spent $5,000 for the initial discovery and another $18,000 for the high-resolution designs. 

What is the status of this engagement?

I started working with them in May 2021, and the engagement is ongoing. The discovery phase where they built the blueprint lasted from May–June 2021. Then, in the first week of July 2021, we jumped into building the clickable prototype. That work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m impressed with the quality of Designli’s work. They take my feedback and hit what I ask for; the design looks polished and professional. I’m also pleased with their whole process, and their communication is top-notch. If I need to talk to them, I can do it digitally; they keep me informed. 

How did Designli perform from a project management standpoint?

They do an excellent job at managing the project and communicating with us. We mainly stay in touch through digital methods. For one, they use Basecamp to keep everyone updated. Through it, they give us the things we need to review.

I always know what they’re working on because they provide weekly reports on their work both at the end and beginning of every week. In other words, we have a constant flow of open communication. I’ve been happy with that. 

What did you find most impressive about them?

They have a playbook that helps them run their solution and achieve excellent outputs. They also know the right questions to ask because their resources have such a broad range of experience. On top of that, they have innovative solutions that simplify things for non-technical customers. 

Overall, it’s a well-run operation. They ask questions, get the details, research them, and get back to us with plenty of recommendations. In fact, I can take their outputs to investors or other third parties to raise funds. As a result, I’m truly pleased with the way they handle the entire project and their recommendations. 

Are there any areas they could improve?

The engagement isn’t going as fast as my initial estimates; the design timeframe has been stretched out a bit. There’s slower feedback than I hope. However, I’m still truly pleased with the quality of their outputs. All I’m concerned about is getting good work. 

From a cost perspective, they’re at the higher end of the spectrum. That being said, from a quality perspective, we’re getting what we pay for — we have a highly polished product, and the team knows what they’re doing. 

Do you have any advice for potential customers?

If you don’t have any technical background, Designli is an excellent team to hire. They truly help you hone in on the features you want and need. They excel at asking the right questions and giving useful recommendations. In other words, if you’re not a coder but you have an idea, then they’ll help you figure the whole process out. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of a company dedicated to selling trading cards. We offer license keys for an online game as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

We do a lot of different things in the trading card community, and one of those things is trade cards and game license keys. I was looking to create a mobile application where the community could sell their licenses to us.

We already had a project under development, but I decided to change the design and look for other developers. Designli came in to take over the project.

SOLUTION

What was the scope of their involvement?

Designli has been helping us develop an Android and iOS app that allows users to scan their license codes and submit them to us for sale. They’ve also developed a web-based admin panel to manage the information — all that is linked together.

Designli provides design services as well. A lot of the app structure was already built, but they were capable of adapting to it to implement their designs. We’re still in development, and currently, we’re ready to debug the apps so we can publish them on the marketplaces.

What is the team composition?

I’ve personally spoken to five different people from Designli on various levels.

How did you come to work with Designli?

I did a Google search and found Designli. I was looking around and comparing some companies, and what set them aside was their website design — it was amazing. The graphic design they did, the examples of all the different apps they’d built, and their success stories were intriguing — it all looked very professional.

They also talked about their approach on their website. Their approach was to build an MVP and work all the way up to a fully functional app, which makes the process a lot easier. Instead of doing it all at once and provoking a huge learning curve and other issues, they get feedback from the community so we can decide to upgrade the app based on that feedback. This approach was what set them aside from everyone else.

How much have you invested with them?

I’ve spent around $27,000.

What is the status of this engagement?

We started working together in April 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

My experience working with Designli has been phenomenal. They reply extremely fast, and I can jump in on a call at any time. We’re both in the US, and we operate in the same timeframe, so they’re always responsive.

How did Designli perform from a project management standpoint?

Designli uses Basecamp for project management, and it works great for communication as well. They break down the process every week and give me a recap about how we are spending our budget, where they are allocating resources, what errors have they run into, and how much is going to cost us to fix those errors.

What did you find most impressive about them?

Their communication is phenomenal. I can bring something up, and they get it right away. They work with me to find a solution, and they’re always willing to jump in on a call and work things out.

Are there any areas they could improve?

I came from working with a different development team, and working with Designli has been such a smooth process that I don’t see anything that’s not working efficiently. Maybe I’ll have more feedback once we launch the apps and run into issues, but so far, I’m not aware of anything that should be improved.

Do you have any advice for potential customers?

Working with Designli is a mutual relationship. They’re great at giving updates and providing feedback. However, getting the most out of the engagement requires the same level of interaction from you as a customer. They can only do so much, so you have to provide them with enough information to run through the issues that might arise.

BACKGROUND

Introduce your business and what you do there.

I’m the COO and co-founder of a benefit corporation that currently focuses on building a new kind of fundraising platform for nonprofits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

We needed their team to transform our initial software designs and concepts into prototypes.

SOLUTION

What was the scope of their involvement?

We began the partnership with a kickoff call wherein Designli walked us through the process by explaining the project steps. We then had a virtual workshop to tackle the project details and concepts to be utilized in completing the prototypes. After the brainstorming phase, Designli presented a 20-page project report, which served as our roadmap.

During the design phase, their team created iterations and mock-ups for our software, which we reviewed and commented on. Once they've applied the adjustments or final edits requested by our team, Designli would then allow us to pick the best iteration out of all their design outputs.

What is the team composition?

Our main point of contact was their CEO. There were other resources assigned to work on the different phases of the project, including the scoping and design stages.

How did you come to work with Designli?

We found their team after searching for potential agencies to work with via Clutch and other recruitment websites. We then shortlisted around 16 agencies and ranked them according to client reviews and online portfolios. Designli caught our attention the most because they seemed to be a very transparent and committed team — their attention to detail and quality were well-reflected on their previous work.

How much have you invested with them?

We spent around $15,000–$25,000.

What is the status of this engagement?

The project ran from December 2020–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Designli persistently met all our design expectations — they always made sure that the quality of the work they produced was at par with our preferences. Another primary measure of the project’s success was their ability to work within our company’s budget.

How did Designli perform from a project management standpoint?

We used Basecamp as our main project management tool, while their team uploaded all their mockups and other deliverables on Google Drive. Designli was a very communicative team — they sent weekly updates and informed us in advance whenever there were potential constraints that could affect our timelines. Apart from that, they were highly receptive to our feedback, so any adjustments from our end were addressed right away.

What did you find most impressive about them?

Designli was not just a vendor that understood and produced what we required from them — they were a partner that helped us think critically when it came to making integral decisions. Their CEO was especially helpful in molding our business for the better and identifying the right marketing strategies that could work for us. Designli challenged us to think outside the box and consider multiple alternatives before choosing the best approach that could work for us. 

Are there any areas they could improve?

They were a very transparent team. While the price was a potential area for improvement, I also think it was only fair as their services and everything they produced justified their cost.

Do you have any advice for potential customers?

Assess the maturity of your company, and let them take it from there. Designli could help your startup business go from zero to version one.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a dating app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

I had no background or understanding of technology. I was looking for a company within my price range that would be comfortable translating technology to someone with no knowledge.

SOLUTION

What was the scope of their involvement?

Designli developed my app from start to finish. First, I put my idea on paper and had an initial consultation with them. I described my idea and what I was looking to do. We had a couple of meetings where we walked through my diagram. From there, the team built out a draft and put together pricing for me, too.

Once the draft was completed, I decided to build it on iOS, Android, and desktop. Then, we discussed logos. They created 3–4 logos that fit with what I was looking for and I chose one. Finally, the team delivered an MVP so I could pitch it to potential investors.

What is the team composition?

I worked with Keith (Co-founder), a project manager, and another person.

How did you come to work with Designli?

I reached out to Designli on Fiverr They had experience working on apps so I felt comfortable working with them. They also fell within the price range that I was looking for.

How much have you invested with them?

I spent $7,000.

What is the status of this engagement?

We started working together in June 2020, and the MVP was completed in December 2020. Currently, I’m in the fundraising phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Designli had a good idea of what my concept was from the first consultation. They were able to turn my concept into something real within a short amount of time. The team met the deliverables and there was a lot of communication and touchpoints throughout the entire project. Their expertise was quick and accurate. I could describe something to them and they immediately knew what I was trying to do.

How did Designli perform from a project management standpoint?

They used Basecamp to update me on where they were in the project. We had a touchpoint every two weeks. They met all the deliverables when they said they would. They were above average and there was a lot of follow-up via text. The team was proactive.

What did you find most impressive about them?

Designli knew how to take technical language and translate it so I could understand. Their team is made up perfectly and they gel well. Everyone was moving in unison. No one was ever out of the loop. I can appreciate that since they all had different roles to play.

Are there any areas they could improve?

No, I was pleased with their delivery.

Do you have any advice for potential customers?

My advice is to do research on app development beforehand. That way you won’t waste time asking simple questions.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

I reached out to Designli to bring my idea for the mobile app to life.

SOLUTION

What was the scope of their involvement?

Designli researched the market to assess our competitors and then analyzed it before the project began. We gave them a roadmap in PowerPoint, and then they came up with a prototype. Their team designed the entire app. They gave us a logo in addition to helping us build the frontend of a working prototype. After they made the prototype, their development team started working on it. Their team’s building the backend to make all of the screens functional.

What is the team composition?

Right now, I’m working with six people from Designli. However, there are other people on the calls who work on the backend.

How did you come to work with Designli?

We searched for development companies all over the US and reached out to 8–10 of them. We had about four different firms bid on the project. Designli had the best proposal as far as added value. They analyzed the market research and had nice visuals paired with it. The materials in their proposal aligned with our ideas.

How much have you invested with them?

We’ve spent $28,000 on this project.

What is the status of this engagement?

We engaged them in July 2020, and we’re working together right now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They follow our direction and pay attention to our thoughts. Their team heard our wants and needs and then executed them. One of the most important parts of the project was to make an app that’s modern and user-friendly. Designli achieved that with their prototype, which looks exactly like we want it to look.

How did Designli perform from a project management standpoint?

In the proposal, they told us what their team would do and how much it would cost. After the proposal, their team created a thorough road map of our app. It was a document that spelled absolutely everything out. We then chose what we wanted out of that.  

We have meetings once a week, and Designli sends us updates via an app. We’re in constant contact. Any time I call, they pick up. If we have any questions, their team always answers them. There has never been an instance of non-response.

What did you find most impressive about them?

It’s easy to work with Designli. All of their design materials are extremely professional.

Are there any areas they could improve?

I realized that we’ll have to write the copy and design the graphics for a couple of the screens. I thought that should’ve been part of the scope.

Do you have any advice for potential customers?

If you have an idea and the money, work with Designli. It’s a no-brainer to do business with them.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for Grappos, which is a provider of store locator solutions for beer, wine, and liquor producers, marketers, and distributors. We license store locator software to marketers and producers and provide customer service around it. It’s not a traditional SaaS product as we have ongoing account management to keep the store locator up to date.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designli?

We wanted to modernize and revise our backend workflow systems to align with the business as it evolved over the past several years.

SOLUTION

What was the scope of their involvement?

We had a couple of preliminary engagements with Designli that aligned with their process. It was helpful because we came to know each other, and then we gave them a peek behind the curtain. Based on what they saw, Designli told us how they could or couldn’t help us.

Their team walked us through a process that started with a foundational project where we reviewed part of our backend code together. Their team guided us through a process that helped us envision a solution that would better align with our company as it had evolved.

Based on their findings, we decided to proceed with their process called Solution Lab. The process gave us a lot of ideas. The next step of their process involved UX/UI design to align with what we had mutually agreed to in that Solution Lab process.

We went through that UI/UX design process and now, we’re in development with them, which is ongoing. We’ve done several large sprints and have several large sprints to go. Our intention is to continue our relationship in the form of a retainer agreement.

What is the team composition?

We work with an expanded team that includes a project manager. In the beginning, we talked with the leadership team to go through more strategic work. We maintained a key project manager contact at that leadership level. During the UX/UI phase of the project, we worked with a designer but also had senior-level leadership guiding the process. We currently work with several of their developers.

How did you come to work with Designli?

When we needed to rework our systems, we decided to partner with a firm that we could meet in-person. It was important to us because we focus on customer service as a company. We found Designli by searching online for local partners. As primarily a technology company, we felt that their team was a good fit. They weren’t an advertising agency trying to make applications.

We met with Keith (Co-Founder) and candidly talked about our goals and ideas for how to accomplish them. He understood us right away.

How much have you invested in them?

We’ve spent between $50,000–$200,000 on their services. However, I anticipate that we will exceed that investment.

What is the status of this engagement?

Our ongoing partnership with Designli began in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We worked with big firms in Silicon Valley but Designli has been our brightest partner. They have so much talent. Their team has ideas that we haven’t considered, which is a new concept for us. They bring more to the table than what we ask of them. Their team adds value beyond what we expect from them. They’re smart and responsive.

How did Designli perform from a project management standpoint?

We went through the Solution Lab virtually, which was well done. It was a great process that gave us cool ideas. I have a background in project management, and Designli’s outstanding.

They have a rigorous process for managing our account and projects, giving us clear visibility into roadmaps and financial milestones. Their team has a tight process for when we meet, what reports we’ll receive, and when sprints will begin or end. Projects run like clockwork. I’m a stickler for these qualities, and they couldn’t be better. They’re excellent communicators and listeners.

What did you find most impressive about them?

Their project management skills are an important quality. However, it may seem small in terms of the value they add. Their technical expertise is stronger than our past external partners. Their team has deep knowledge and experience.

They’re also savvier than expected for a firm of their size. That’s the beauty of it. Designli’s small, so we receive attention from their senior level. Even though they’re small, they have great talent on their team. They’re invested in our success.

Are there any areas they could improve?

I have very high expectations but no. It’s been a home run. If our engagement continues like this, the sky is the limit for what we can do with them next.

Do you have any advice for potential customers?

I would highly recommend that a potential partner follow their recommended process, which starts with the Solution Lab project. In the beginning, there’s a financial investment. However, the Solution Lab’s critical to a project’s foundation. If you have a limited budget, you may not want to go through that strategic upfront process. For us, it made our project more efficient because we’re working from the same set of assumptions.