Dcastalia Limited

BACKGROUND

Please describe your company and your position there.

SAK Consumer Products Limited initiated its journey recently with a brand new look and determination which was formerly titled RAK Consumer Products. The new venture line of the RAK Group entered the industry back in 2009 and started its operation in 2012.

Since its operation, it has been the manufacturer of top-quality hygiene and cleaning products in the industry and began to lead the industry as one of the most innovative FMCG companies in Bangladesh. AGM Brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We partnered up with Dcastalia because we had an idea which we wanted to put into reality by designing and developing an appealing website as well as implementing contemporary features that will make our product display and management process easier.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Dcastalia as part of a structured and deliberate research process with a series of competitive prospective partners. The Dcastalia team and their proposal beat out the other competitive options on two vectors: plan specificity and tailoring (demonstration of care) and commitment (demonstration of flexibility and long-term view of relationship).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project steps: Kick-off, Framing of the scope, Completing the website with content writing. Deliverables: Work proposal showcasing the scopes of work, Project documentations including project sitemap and Gantt chart, CMS documentation. Technologies used: HTML, WordPress

How many people from the vendor's team worked with you, and what were their positions?

I have worked with quite a number of people, including the Operation head and Project Manager. We also collaborate with their account manager, designer, developers, and content presenter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very efficient goal-oriented development to get something out that is usable. Also, high-quality standards were held up thoroughly by their very capable QA developers.

Describe their project management style, including communication tools and timeliness.

The Dcastalia project management style is predictable, measured, and clear. They placed a keen priority on clear and efficient information via phone call and email. Moreover, they are generally quite responsive during business hours.

What did you find most impressive or unique about this company?

We have been rather impressed with Dcastalia’s ability to anticipate our needs as we have scaled over the course of our engagement. The team was swift and proactive in working with us, continually augmenting our team to achieve our expectations. It has been a pleasure to work with such a steady, supportive and flexible development partner.

Are there any areas for improvement or something they could have done differently?

No, we are really satisfied.

BACKGROUND

Please describe your company and your position there.

The Foy's Lake Concord, owned by Concord Entertainment Company Ltd., a division of Concord Group, is a wonderful amusement park in the heart of Chittagong city. Since 2004, this park has been serving as one of the major entertainment sources including boat rides on the lake, landscaping, restaurants, concerts with floating stages, scenic walking trails, and many other fun activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Dcastalia Limited designed and developed our website so that we would be able to convey our services to our potential consumers in a convenient way

SOLUTION

How did you select this vendor and what were the deciding factors?

As we wanted to deliver a great user experience through a convenient and responsive website, we looked forward to an experienced software development company. Thus, we selected Dcastalia based on its knowledge and portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were multiple steps, including analyzing our company and its industry, creating wireframes, and preparing mockup designs. Besides, the vendor provided us numerous deliverables containing project proposals, financial documents, and project documentation. Talking about technologies, they used ReactJs, Bootstrap, and other Front-end plugins, and as for the backend, they used PHP, MySQL, etc.

How many people from the vendor's team worked with you, and what were their positions?

There was a team including the executive director, project manager, designer, and senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As the website is very user-friendly and responsive, we started having a significant amount of traffic when it went live. People find it highly beneficial as they can find the ticket price and different offers easily.

Describe their project management style, including communication tools and timeliness.

Dcastalia Limited has a good practice of using emails to keep track officially. Besides, they used to send emails regularly to keep us updated. Also, we conducted meetings multiple times regarding the project. About their timeliness, they maintained every deadline with impressive outcomes.

What did you find most impressive or unique about this company?

The most impressive thing about Dcastalia was their creative expert team, who never failed to impress us with their innovative and elegant ideas.

Are there any areas for improvement or something they could have done differently?

I think their expertise is good enough so far with the amount of enterprise projects they are doing, but if they can continue to grow their skill set to have the knowledge on the latest technology, they can reach further into their overall success.

BACKGROUND

Please describe your company and your position there.

JCX Developments Limited has ventured into the real estate industry of Bangladesh with the goal to bring contemporary and sustainable designs into the large-scale infrastructure projects in Bangladesh in collaboration with Japanese expertise. Abdullah Al Tushar Manager & Head of Marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Dcastalia was hired to redesign and develop an attractive website that reflects the company’s aesthetics and goals. Our goal was to make our clients' digital journey on our website easy and mesmerizing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with Dcastalia before and seeing their quality of work, we approached them again. They were highly knowledgeable on the basis of design, modern technology, and content development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dcastali Limited began by conducting extensive research and analyzing pertinent facts about our organization and our target audience. To ensure openness, they gave us project documents, which included the sitemap, Gantt chart, content list, and so on.

I had meetings with the team on a weekly basis to confirm the wireframe of the design, design process, content development process, and finally to provide feedback throughout the development process. They provided us updates after each meeting and in the process, I established a good bond with the team members. Technologies used to develop the site includes but are not limited to: Wordpress, GSAP, Locomotive, and bootstrap.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of an Account Manager, two senior developers, a content writer, and two data presentation experts. The Account Manager was the key communicator between the team and myself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has earned many positive reviews, views and aesthetically represents the company itself with modern animations.

Describe their project management style, including communication tools and timeliness.

The project was conducted in a hybrid of agile and waterfall techniques. As for their communication, I communicated with the team online on a weekly basis to provide feedback and approval at different phases of the project. They provided us with updates following each meeting.

What did you find most impressive or unique about this company?

The most impressive thing about Dcastalia was that they always suggested the best way to make the website elegant, no matter how much effort they needed to bring that best. At the same time, they respected our requirements at each stage and valued our choice over everything.

Are there any areas for improvement or something they could have done differently?

It is really difficult for me to scrutinize Dcastalia for their services. However, I would suggest them to speed up their development phase and optimization-related works so that the site can function earlier. I sensed that it took a little longer than our scheduled time.

BACKGROUND

Please describe your company and your position there.

The National Forensic DNA Profiling Laboratory (NFDPL) is the first DNA laboratory of its kind in Bangladesh. It has been established by the Ministry of Women and Children Affairs, Government of the People’s Republic of Bangladesh under the auspices of the Multi-Sectoral Programme on Violence Against Women (MSP-VAW) and I am working here as a DNA Analyst since 2013.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We contacted Dcastalia to develop a customized software for all types of case data, reports and documents archiving, that is, a complete database management system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across Dcastalia from a known reference and reached out to them. They proposed a meeting in which they understood our needs and then provided us with a step-by-step path towards achieving our goals, including pricing. We selected them as we were impressed with their knowledge and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project had detailed discussions for several days where Dcastalia team members led us through a systematic querying exercise to identify the key ideas and feature sets. They researched and collected data manually by going through all the previous paper work & laboratory visits.

The discussions among their team and ours were then encapsulated in various deliverables and provided to us in a form and manner allowing us to proceed to the next stage. During the discussions, we identified the need to test a key set of functionalities and we provided feedback at each stage.

The resulting system is robust and is the effective data archiving software for all previous and new case profiles, documents, reports, etc. It has a multi-functional dashboard that displays reports and graphical charts for each category. A multi-layer security is integrated to keep the case data secured from infiltrations.

How many people from the vendor's team worked with you, and what were their positions?

We were fully supported by a team consisting of four members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy and satisfied with Dcastalia’s work, which got us to handle our work effectively

Describe their project management style, including communication tools and timeliness.

Their team followed organized process via both online and offline meetings. We provided continuous feedback to their project manager about the team's performance and they were always open and available.

What did you find most impressive or unique about this company?

The most impressive part about Dcastalia was that they did not see themselves just as a service provider. They treated the project like it was their own.

Are there any areas for improvement or something they could have done differently?

Not at all

BACKGROUND

Please describe your company and your position there.

We have expertise in international business exercises in various areas. We work to bring value to the customers by becoming their partners. This helps to transform the mindset of the clients as well as ours by shaping agendas and enabling meaningful, enduring impact.

Also, we ensure a smooth upward trend of return on investment for the investors. I am the IT Executive of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Our initial need was to build a functional website with the help of the market leader, Dcastalia Limited for both our customers and investors.

SOLUTION

How did you select Dcastalia Limited and what were the deciding factors?

Their apparent proficiency with the right technology stack and budget always proves them the best in the market. Also, I had previous projects that were done by them which had more than satisfactory outcomes. These were the reasons to choose Dcastalia again for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dcastalia built our website from scratch. I first provided them with my design preferences as I wanted the site to look interactive. They then designed and developed the site. Our partnership is still ongoing, and I contact them anytime if I want to do edits or add something to the site.

How many people from the Dcastalia Limited team worked with you, and what were their positions?

The account manager and the project manager were my primary contacts, and they have people working under them. I also spoke with 2–3 other resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients are telling us that they found us through our website. I’m happy and satisfied with Dcastalia’s work, which got me more inquiries, leads, and clients.

Describe their project management style, including communication tools and timeliness.

It was seamless. There were so many moving parts, but they planned and distributed all tasks in order to meet our deadlines and within budget. They worked collaboratively with us to determine workflows that work with our schedule while still allowing us to meet our deadlines. We mostly contacted over email.

What did you find most impressive or unique about this company?

Dcastalia took my ideas and made them real. They had both creativity and a sense of direction. They delivered exactly what I wanted.

Are there any areas for improvement or something they could have done differently?

I can’t think of anything. I have no complaints.

BACKGROUND

Please describe your company and your position there.

Mir Group is one of the most significant conglomerates in Bangladesh, with a service line that spans multiple industries. It has established itself as a significant company face in the country by delivering high-quality goods and services. I am the Assistant Manager, Brand, Mir Cement Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Dcastalia had been referred to us through a professional network. We hired them for the website design and website development for the Mir Group itself and three of our group’s concerns: Mir Real Estate, Mir Concrete Block, and Mir Readymix.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Dcastalia through a professional network due to their extensive portfolio for a Group of Companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: They compiled a list of objectives. Project research was carried out with the requirements for each concern. They showed us wireframes and prototypes. They proceeded to the development step after receiving our approval for the website design. The websites were launched following the development and quality assurance phases. Deliverables: Work proposal Project documentation Completed website CMS documentation

How many people from the vendor's team worked with you, and what were their positions?

For each project, we collaborated with the project manager, senior developer, designer, and Quality Assurance specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Dcastalia’s team has been great at communication; we did not have any issues with them. Moreover, they answered within 24 hours and are quite straightforward. Throughout the process, they have been quite professional.

Describe their project management style, including communication tools and timeliness.

They’ve delivered all the projects on time and within budget.

What did you find most impressive or unique about this company?

Their responsiveness and attention to detail were what I find most amazing.

Are there any areas for improvement or something they could have done differently?

Even though there were some difficulties in implementing the modifications, they eventually surmounted them.

BACKGROUND

Please describe your company and your position there.

Amin Mohammad Lands Development Ltd. (AMLDL) is a subsidiary of Amin Mohammad Group (AMG) which has been in the real estate business for over 20 years. Since the establishment, it has become one of the most prominent land developer companies in Bangladesh. I am the Digital Marketing Specialist of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We went to Dcastalia with the hope and trust to build a user-friendly website that can help our customers find our property information easily and accurately.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with Dcastalia before on many projects so I knew it had to choose them for this as their expertise beats every competitor in the industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to ensure that the final product could face clients and look slick in a very specific timeframe. For deliverables, the Dcastalia team provided us with a work proposal showcasing the scopes of work, project documentations including project sitemap and Gantt chart, and lastly, CMS documentation.

How many people from the vendor's team worked with you, and what were their positions?

About 5 at full scale. They had a team of front and backend developers, designers, and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered everything that was asked.

Describe their project management style, including communication tools and timeliness.

Project management was incredible. We had an email thread to communicate daily. There were also weekly virtual meetings and phone calls where feedback was taken and items were adjusted accordingly. I felt like I knew everything every step of the way.

What did you find most impressive or unique about this company?

They gave a lot of thought to each phase of the project as if they were the owners of the company.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

Nature & Human Charitable Trust (NHCT), a non-governmental and nonprofit charitable organization, started its journey with the intent to empower the underprivileged by envisioning a Bangladesh free from impoverishment. Since its inception, it has been working towards strengthening the education sector, nature conservation, clean environment, building communities, lifting lives, and empowering people in Bangladesh.

NHCT currently serves as a CSR Partner and Implementing Agency, offering a variety of services to businesses, NGOs, and social enterprises to help them strengthen their capacities, collaborate more effectively, plan projects, publish knowledge resources, conduct research, expand their reach, and many more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We went to Dcastalia with a hope and trust to build a user-friendly website that can convey societal and environmental awareness among people from all walks of life.

SOLUTION

How did you select Dcastalia Limited and what were the deciding factors?

I knew them from a past job. I’d already engaged with them for a longer period of time. Their unique value proposition never fails to impress me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work included prototyping and completing the website with content writing. For deliverables, the Dcastalia team provided us with a work proposal showcasing the scopes of work, project documentations including project sitemap and Gantt chart, and lastly, CMS documentation. For technology, the website was developed by wordpress theme customization.

How many people from the Dcastalia Limited team worked with you, and what were their positions?

Our main point of contact was an account manager. Their team also contained one designer and two developers for the project. Besides, we had smooth communication with the head of the sales in any need.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Dcastalia helped us communicate with several parties at a time through this appealing and interactive website. They've succeeded in achieving our initial requirements.

Describe their project management style, including communication tools and timeliness.

We primarily communicated through email as they were pretty good at responding to emails. Other than that, they visited our office multiple times to conduct resourceful meetings. We also had fruitful telephone conversations several times.

What did you find most impressive or unique about this company?

The team is hardworking, proactive, and motivated to get the work done. One of their highlights is the strength of their employees. Their project manager makes sure that the developer knows what’s going on. She also provides additional resources within their group when I need them. They have good communication skills. If I'm lacking in my responsibilities, their team asks that I adjust, which is appreciated.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

CPDL set its mission to acquire a UNIQUE AND SUSTAINABLE position in the field of Real Estate Management, Electro-Mechanical, Development in Hospitality Management, and other essential infrastructure requirements on urban, regional, national development according to global standards of ethics. Assistant Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Dcastalia helped us to turn our idea into a compelling website.

SOLUTION

How did you select this vendor and what were the deciding factors?

After conducting extensive research, we decided to collaborate with Dcastalia. The deciding factors were, that after the discovery phase we conducted with Dcastalia and after having evaluated their work against some other software development companies we had a closer look at, Dcastalia outperformed in terms of quality, which is why we worked with them as a partner in the end.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To create our website, Dcastalia prepared the overview, then designed and then created a full website including the graphics and software. Technologies used: Yii, Angular JS, PHP, and many more

How many people from the vendor's team worked with you, and what were their positions?

The team at Dcastalia's side consisted of five team members. First, we contacted the head of the operation. After that, a full-time account manager was allocated to our project. At the peak of the project, we worked with two front end developers and two backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We receive frequently positive feedback from our users that the UI and UX of our website are self-explanatory, intuitive, and visually appealing. Customers find the platform easy to navigate through and straightforward.

Describe their project management style, including communication tools and timeliness.

The communication was better than we have had with any other, whenever we needed help we got it.

What did you find most impressive or unique about this company?

I appreciate that they are solutions-oriented. We’ve built a good partnership; Dcastalia is attentive to and understanding our needs, and they work to meet them. They have a broad range of services and resources at their disposal.

Are there any areas for improvement or something they could have done differently?

No, everything was delivered as expected.

BACKGROUND

Please describe your company and your position there.

Eco Ceramics Industries Limited is one of the largest companies in Bangladesh specializing in manufacturing superior quality products in the ceramic industry. Being a concern of GPH Group, Eco Ceramics has come a long way with the passion of learning, growing, and serving and the best for its relationship with customers, associations, and stockholders.

Moreover, using the experience and international standards, the product range of Eco Ceramics company has enlarged a lot since its inception. I'm currently in-charge of digital communications for Eco Ceramics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Dcastalia helped us create a website that defines who Eco Ceramics is to the world. When our team first reached out to them we had a few ideas, but they helped me define the mission and role we want to play in the market.

SOLUTION

How did you select this vendor and what were the deciding factors?

I did some research and reviewed their profile. Then our team went through a few links to other sites that they have built. After looking over their work, I felt confident that they could take on my project. Also, another factor is Dcastalia has more than a decade of experience in providing digital solutions by working with leading and superior companies both at the national and international level.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: After presenting us the numerous templates we chose one, and then they provided us with mockup designs and later designed and developed a fully functional and aesthetically pleasing website which was included in the scope of the work.

Deliverables:

● Work proposal

● Project documentation including the sitemap, Gantt chart, content list, form list, etc.

● Completed website

● CMS documentation For technology, the overall site was WordPress-based.

How many people from the vendor's team worked with you, and what were their positions?

From Dcastalia, there was mainly a devoted team of three members including the account manager, designer, and developer. Besides, we had continuous smooth communication with the head of the operation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the completion of the project, the results have highly exceeded the expectation of our directors and associates. Hence, they have decided to continue working with Dcastalia in future.

Describe their project management style, including communication tools and timeliness.

The overall communication between both parties is more than satisfactory. The main contact and project management tool was email.

What did you find most impressive or unique about this company?

They have a great staffing model and are able to understand our issues. No matter how much time we took to deliver the content from our end, they were completely patient and constantly came up with innovative ideas to support us. We ended up changing our approach on a number of items after hearing and thinking about the Account Manager’s helpful input and ideas.

Are there any areas for improvement or something they could have done differently?

I would suggest Dcastalia keep up with what they are doing because they really earned our satisfaction and totally exceeded our expectations.