Dcastalia Limited

BACKGROUND

Please describe your company and your position there.

I am employed as Manager at Rupayan City. Rupayan City is the first city brand in Bangladesh. We are aiming to change the future for sustainable living for all ages by breaking the square feet boundaries. With modern amenities and luxurious lifestyle we are trying to build a community life of Prestige, Protection, and Privilege.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited?

We needed our website to have a luxurious and polished tone, therefore, we needed a content writing team who were well aligned with our expectations to provide a polished feel to the copywriting of the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Digitomark’s excellent portfolio was compelling enough for us to opt for their copywriting services. They have collaborated with diverse industries and major brands, locally & globally, this was another reason we wanted their services for our website’s copywriting.

Describe the project in detail and walk through the stages of the project.

The first step was the initial kickoff meeting, here we got introduced with the copywriting team and discussed the project’s scope. The team provided us with their insights through an extensive R&D session, to make our copywriting stand out to the audience. We had been provided with draft copies for review & the team was well-aligned with the feedback as well to deliver us with satisfactory work.

How many resources from the vendor's team worked with you, and what were their positions?

There were two people on the team: a content writer and the account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our experience with Digitomark was smooth and seamless, they understood our scope and delivered what we expected. It was brilliant how they were in sync with us along the process.

How effective was the workflow between your team and theirs?

We communicated through phone calls, emails (Gmail), and WhatsApp messaging. It was easier for us that way, so these channels of communication enhanced the management of the project.

What did you find most impressive or unique about this company?

They were continuously focused on providing the right information to the copywriting and were more concerned on making the content stand out, which was pretty impressive.

Are there any areas for improvement or something they could have done differently?

There were no major issues with the project, however, some wrong information was given to the copywriting, which was resolved by the team after we provided the correct information. Besides that, there were some communication gaps from our end.

BACKGROUND

Please describe your company and your position there.

I am the Md. Asifur MJL Bangladesh Limited is the top-ranked lube oil company leading the market for lube oil products in Bangladesh. We are the sole distributor of the global brand Mobil™, with a large-scale interlinked network of retail outlets and delivery service providers across the country

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We wanted an interactive dynamic website with stunning visual aesthetics and positive user experience that would clearly reflect the global brand presence of MJL Bangladesh Limited and simplify the entire purchase process to increase conversion rates across all our digital platforms and applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Dcastalia based on their impressive portfolio of clients and successful projects. Their reputation as a reliable software development company and a sophisticated provider of UIUX designs was a crucial factor in shortlisting them. Their genuine creative efforts and strategic planning in drafting out a pitch presentation for us proved that they understand our objectives and are aligned with our vision, which tipped the scales in their favor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dcastalia was assigned to create a very modernized UIUX design for the MJL Corporate Website that would have a very strong brand presence across the entire site and would reflect the sophistication of the brand and the global standards in terms of design quality and aesthetics. Dcastalia conducted extensive research to determine the tone and essence of the website design and content as per our requirements.

The entire project was detailed in a workflow diagram, scheduled in a timeline and documented, which was then shared with us for feedback. This process was maintained across all stages of the project, ensuring a smooth execution of deliverables within the time frame. The technologies utilized in the development of the website include but are not limited to React, NEXT, CakePHP, GSAP etc.

How many people from the vendor's team worked with you, and what were their positions?

The team was made up of skilled experts from different departments for the execution of the website project. The team was led by an Account Manager, with 2 senior developers, 1 content writer, 2 data presentation experts and 1 designer. The Account manager was the central point of contact between the rest of the team and myself, and was available for communication as and when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The MJL Corporate Website is a classy, modern digital platform , in terms of visual aesthetics, user experience and brand image. It embodies the quality and sophistication of international design standards that has always been a key requirement for us. It incorporates a very refined modernized UI/UX for each and every section on the website and sets a precedent for designing our mobile application and Ecommerce platform. Overall, the website has earned many positive reviews and matches our expectations

Describe their project management style, including communication tools and timeliness.

Dcastalia project management style includes a hybrid of Agile and Waterfall techniques to ensure the timely and efficient delivery of their projects. The Account Manager was always in touch with me over meetings, emails and calls providing us updates at each stage of development of the project. The team was highly responsive in incorporating our feedback and earnestly pursued every detail that was communicated to them for the development of the website, ensuring the key deliverables were on time.

What did you find most impressive or unique about this company?

Dcastalia’s consistent efforts in coming up with the best solutions and the best possible outcomes is praiseworthy. The team of expert professionals syncs well together to deliver the project successfully. All our requirements and feedback were taken into account and our choice was valued and given utmost priority. They are dedicated, professional, and responsible, marking them as the leading software development company in Bangladesh.

Are there any areas for improvement or something they could have done differently?

We were very pleased with the project delivery and appreciate the professionalism and work ethics of Dcastalia. They met all our requirements and were very invested in ensuring the best results. We do not have any suggestions to make for their improvements and are satisfied with their quality of service.

BACKGROUND

Please describe your company and your position there.

I am the Chief Technology Officer of MJL Bangladesh Limited (MJLBL). Lube Solution is the mobile application of MJLBL, the country’s top ranked company in the Lube Oil Industry. MJLBL is engaged in blending and marketing of lubricants and grease products. it markets products of ExxonMobil as the strategic alliance partner of the company in Bangladesh. The company caters the demand of wide range of customers from different sectors through providing various types of product lines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We needed a complete overhaul of the core features of our mobile application as well as a full redesign which exuded a strong brand essence. At the same time, we wanted the revamped application to reflect a modern, functional, and visually aesthetic user interface that would simplify the user experience of our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were researching for a capable and reliable software solutions provider in the market. Since we already worked with Dcastalia for our website projects, and we were already impressed by the skills they showed earlier, it was an easy decision for us to work with Dcastalia again. We were inspired by their ideas and vision to meet our objectives and knew they would be the right choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dcastalia kickstarted the project with a thorough documented understanding of our objective and outlined a step by step guide for the entire process, so that we could visualize the outcome. They created multiple UAT diagrams that helped us comprehend the user journeys. We wanted a modern redesign for our mobile application and the entire project was divided into sets of tasks and was assigned to concerned experts with deadlines and specific deliverables. They completed the mobile application using state of art technologies like ReactNative, My SQL, Redux Saga, Rest API and Headless CMS.

How many resources from the vendor's team worked with you, and what were their positions?

Our point of contact was the account manager who coordinated and designated the project tasks to his team of designers and developers. The account manager was available for consultation or quick meetings almost all the time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The mobile application looks very refined with a very aesthetic UI/UX design. It reflects our desired global standards both in terms of appearance and functionality and portrays our brand essence just the way we wanted it to. The lead designer helped us understand every part of the design and reasoning behind each key decision, and it resulted in a visually stunning application for which we have received much positive feedback.

Describe their project management style, including communication tools and timeliness.

Dcastlaia utilizes the Hybrid Agile project management techniques to accomplish project targets systematically. We always found them very responsive, cooperative and dedicated to the project. They maintained transparency at each and every stage of the process and we were always communicated on time regarding the deliverables or any required modifications that would highly benefit us. One of the most impressive parts of the project was their capability to create and maintain a huge amount of documentation at ease.

What did you find most impressive or unique about this company?

Their problem solving capability was definitely outstanding. No matter what requirements we had, they found solutions for them. From custom design collateral to complex data management solutions, their designers and developers showed that they are both capable of solving problems and genuinely care about the project. We were highly pleased with the transparency of communications, project outcomes, efficiency and the excellent project portfolio of the company. Their consistent performance has made them a well-reputed software company in the industry.

Are there any areas for improvement or something they could have done differently?

We were pleased with the outcome of our project and do not have observations for any significant improvements.

BACKGROUND

Please describe your company and your position there.

I am the Business Development Manager at Shanta Lifestyle. Shanta Lifestyle is dedicated to meeting consumers' increasingly sophisticated interior design demands with its multi-brand store in the center of the city. Our new eCommerce platform allows customers to access our products online, where they can pick and choose personalized interior products that perfectly match their tastes, preferences, and goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We hired Dcastalia to create a custom eCommerce website for us. We wanted the website to nicely showcase our products and categorize them in a functional way, breaking down items by products and by rooms. We also wanted the team to incorporate a 3D-modeling system for some of our top products.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected the team due to previous work relations. Dcastalia had previously collaborated with Shanta Holdings Ltd. - our parent company - and we were happy with their performance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For this project, the team was tasked with developing an eCommerce site for our organization. We required a website with a seamless categorization that would efficiently portray our products in the best light to our customers. We also requested the use of 3D modeling for some of our top products, so that customers could get a 360-degree view of the product virtually. Dcastalia built the platform from start to finish using the below technologies: Rest API Woocommerce React JS Redux

How many people from the vendor's team worked with you, and what were their positions?

We had a team of 4-5 people working with us including the developers, a UI/UX designer, a project manager, and data presenters.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were quite happy with the outcome of the project. Our website traffic is quite high as our customers are enjoying the benefit of browsing our products from the comfort of their homes.

Describe their project management style, including communication tools and timeliness.

The team at Dcastalia maintained good communication throughout the project by hosting multiple meetings - both online and offline. All formal documentation was sent to us via email, and smaller issues were dealt with via phone calls and messages.

What did you find most impressive or unique about this company?

We really appreciated the team’s dedication to our project. They diligently completed the project within the specified time and incorporated all our requirements and feedback. They knew how to deliver the results we wanted, so we were very happy conducting business with them.

Are there any areas for improvement or something they could have done differently?

We faced some challenges with data presentation, but overall there were no major issues.

BACKGROUND

Please describe your company and your position there.

I am the Director of Goldesia Jute Mills Ltd. We have been operating for years with the vision to become one of the leading jute manufacturers in the country. With tireless effort, we were successful in establishing ourselves as a leading vertically integrated organization in the jute industry of Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We hired Dcastalia to design and develop a website for our organization. We needed a dynamic site that would include information about our organization, and showcase all our top products.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Dcastalia as we had worked with them before and were happy with their service. They are one of the top website development companies in Bangladesh and have many years of experience in the industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a website for our company so we hired Dcastalia to design and develop a website from scratch for us. The website had to be dynamic with some animation and good graphics to suit our brand identity. We wanted a separate section to highlight our top products and categorize all the content nicely. The website was designed using Adobe XD and was developed using the following technologies:

• Language:
  • PHP
  • Laravel
  • JavaScript
• Framework:
  • GSAP
  • JavaScript
• Libraries:
  • jQuery
  • OWL Carousel
• Web Framework: Yii
• UI Framework: Bootstrap

How many people from the vendor's team worked with you, and what were their positions?

The team comprised 4 people, including:

• the Project Manager
• a UI/UX developer
• 2 web developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team delivered a great product that met all our requirements, and they maintained a good timeline.

Describe their project management style, including communication tools and timeliness.

Dcastalia’s project management style was quite effective as they followed a standard protocol of communication starting with initial kickoff meetings, regular status reports, and follow-ups based on our feedback. They made sure to give us updates throughout the different stages of development.

What did you find most impressive or unique about this company?

Dcastalia has years of experience that sets them apart from the newer website development companies. They have successfully established themselves as a trusted service provider in the industry of software development, and are well known by some of the biggest brands in Bangladesh.

Are there any areas for improvement or something they could have done differently?

We did not face any issues throughout the project, but we did have a bit of a communication gap due to issues on our end.

BACKGROUND

Please describe your company and your position there.

Pickaboo is one of the largest one-stop solutions in Bangladesh for all types of shopping needs. We deliver a wide selection of branded apparel, the latest gadgets, health & beauty items, home appliances, smart and feature phones, laptop & computer accessories, cameras, and much more all over Bangladesh. We also offer various payment methods including cash on delivery, online payments, swipe-on-delivery, EMI facilities, and bKash payment by delivering products at your doorstep.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

The project was to build a dynamic android mobile application that would show versatile products seamlessly and provide an appealing user experience. Also, a lucrative User Interface was a must that would support top-end visualization

SOLUTION

How did you select this vendor and what were the deciding factors?

Though everyone chooses Dcastalia for their well-reputation in the market, we hired them from our previous work experience with them which was outstanding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As part of the working process, Dcastalia designed and created an interactive and proper UI through the market analysis. They also gave us a constant update to ensure they were developing a mobile-friendly platform. Besides, their work scopes involved designing, testing, and launching the app. To complete the process, they used Magento 2.3 REST API and React Native

How many resources from the vendor's team worked with you, and what were their positions?

There were in total eleven people who worked with all their support to complete the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Dcastalia has delivered an alluring android app that is not only a high-quality product but also a really tight fit for what we needed. Our customers can easily enjoy a hassle-free shopping journey with just a fingertip from all over Bangladesh.

Describe their project management style, including communication tools and timeliness.

We have been impressed by how well Dcastalia has been able to manage the project. They communicated in every way possible, sometimes through phone calls, sometimes through email, google meet, or Whatsapp, to make sure that we were organized and on track. I appreciate that I had full access to speak to everybody I needed to reach.

What did you find most impressive or unique about this company?

Dcastalia has the right skills and the right group of human resources who were always open to using an agile methodology. At the end of the project, the Dcastalia Limited team turned out to be the ideal partner to work with.

Are there any areas for improvement or something they could have done differently?

Though there were technical issues that made the project lengthy, Dcastalia carried out their roles perfectly.

BACKGROUND

Please describe your company and your position there.

Assurance Developments Ltd. was established in 2003 with a vision to cater to the residential and commercial housing needs of the country. Since its establishment, the company successfully completed a number of exclusive residential projects in different prime locations in the city. Moreover, Assurance Developments Ltd. became one of the leading Real Estate companies in Bangladesh with the unification of quality, a commitment to delivering excellence, superior customer service, and ethical business practice. I am the Director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We chose Dcastalia to partner with us to design and develop an appealing and functional website for our brand so that we can engage more customers and increase the conversion rate.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Dcastalia as part of our extensive research with a series of competitive prospective partners. The Dcastalia team and proposal beat out the other competitive options in the market based on various important factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies used:

• HTML5
• JavaScript
• Yii2

Project steps:

• Kick-off, framing of the scope
• design
• development
• data presentation
•  quality assurance
• deployment
• maintenance

Deliverables:

• Work proposals
• project sitemap
• Gantt chart
• CMS documentation

How many people from the vendor's team worked with you, and what were their positions?

The team contained a project manager, backend developers, frontend developers, designers, QA analysts, and a key account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their deliverables were very efficient and goal-oriented to get something out that is unparalleled in the market. High-quality standards were held up throughout the whole project by their experienced team.

Describe their project management style, including communication tools and timeliness.

Dcastalia’s project management style was predictable, measurable, and clear. The assigned project manager placed a great priority on the project and provided clear and efficient information via email. They were also very responsive during business hours.

What did you find most impressive or unique about this company?

Dcastalia Limited was very engaging, and each member demonstrated great expertise in their respective area with a strong understanding of the project and its goal.

Are there any areas for improvement or something they could have done differently?

Though they operated very efficiently and quickly, we would be more delighted with even speedier execution.

BACKGROUND

Please describe your company and your position there.

Established in 1974, the Bangladesh Institute of Planners is the national professional organization of Planners and is the central point for all the resources and communication related to planning. I'm the Joint Secretary of this Institute. We have a Head Office and three Local Chapters in the country

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We needed to develop a dynamic website for around 2500 members with member portals and needed to develop all the application and subscription process automatic. We contacted Dcastalia with the initiative to have a modernized and powerful membership portal with the capacity to handle all the processes related to the organization.

Moreover, to have a base point that handles multiple procedures all at once such as membership management, payment, and resource management, the web portal needed a strong layer of security to keep the data secured and advanced tools to keep the data organized.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found then through a referral and considered them along 3 other vendors. This project was such a high priority to our Board and we needed a results-driven partner that was committed to providing customer satisfaction. We found Dcastalia through a well-known source and contacted them. They proposed a meeting during which they listened to our demands and then laid out a step-by-step plan for accomplishing our objectives.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed an automatic and connected web portal, which creates easy access to the members for browsing, applying or updating their membership and pay their subscription regularly. At the same time, the management can control the background data, whenever necessary.

Dcastalia team members led us through a systematic querying process to discover the important ideas and feature sets during the project's comprehensive discussions. They personally studied and gathered data by going over all of the previous paperwork.

The resulting web portal enhances usability, incorporated by extensive persona analysis. All the different types of users had to be identified and their workflow analyzed to come up with an experience design that could cater to the needs of users of different ages.

The architecture of the system is backed by advanced algorithms and data management techniques that simulate human tasks, making it faster and more efficient. Modern technology has been used to ensure the system’s fast processes, ensure security from vulnerabilities, and improve the efficiency of the website and web portal.

How many people from the vendor's team worked with you, and what were their positions?

We were fully supported by a team consisting of a Project Manager, Senior Developers, Senor designers, data entry specialists, and quality assurance assistants.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the digitalization of the platform, there has been an exponential growth in the membership registration number as the registration process became faster and more streamlined.

Describe their project management style, including communication tools and timeliness.

The professionals at Dcastalia adhered to well-defined procedures in both online and face-to-face sessions. We gave their project manager ongoing input on the web portal’s performance, and they were always accessible and available to hear the issues and resolve them.

What did you find most impressive or unique about this company?

The team provided far more value than I had anticipated from a development company. They were very involved and made me feel like they were a part of our team. They take a holistic approach to their work.

Are there any areas for improvement or something they could have done differently?

Project management might be enhanced so that time estimates are more precise and tasks are not overlooked.

BACKGROUND

Please describe your company and your position there.

Please describe your company and your position there. We have expertise in exporting 70% sustainable premium denim products of our total exports using Organic Cotton, Recycled Cotton, and Care for Water and Less Electricity in the production process. All our supply chain partners also carry the required social and environmental certification to ensure a safe and livable future for our next generation. Asst. Product Designer & Developer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

Our previous website was outdated, and we were looking for someone to help us build a new website with a fresh, crisp, and innovative look.

SOLUTION

How did you select this vendor and what were the deciding factors?

1.We had previous projects that were done by Dcastalia Limited which had more than satisfactory outcomes. That is why, this time we had no confusion to choose Dcastalia for their expertise in the market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dcastalia handled a complete establishment of our website. As a process of this, we kicked off the project by confirming the desired scope of work that had been articulated in the work proposal given by them. We came to an agreement on the template types, and they put together a test site and framework.

We brought in all of the website detail that we wanted to carry over from the old site and then created new content through their suggestions. It was a standard process for bringing up a website and Dcastalia Limited was with us every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

We interacted with an account manager who worked with us throughout the entire process. There was a designer during the design phase. After that, we had one senior developer we were in contact with during the development phase. He also had people on his team who also worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website design is much more user-friendly and easy to navigate. It matches our values of being forward-thinking leaders in our industry. The site has been up for one week, and we have already received numerous compliments. We are excited to see how traffic increases.

Describe their project management style, including communication tools and timeliness.

The workflow worked well for both teams. The weekly meetings and regular email communication made it easy to get our questions and concerns answered on time.

What did you find most impressive or unique about this company?

We were impressed with the Dcastalia team’s skillset and knowledge to deal with such an undertaking as our website turned out to be. We have years' worth of valuable content and products to deal with, which they presented nicely. It was great working with an agency that was familiar with the needs of the industry.

Are there any areas for improvement or something they could have done differently?

The project took a bit longer than initially forecast, but as expected, that is due to various items we found needed addressing as we moved along.

BACKGROUND

Please describe your company and your position there.

I'm the lead of Digital Marketing at Shanta Holdings, country's top real estate developer. Eden residences is one of our upcoming flagship residential complex.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dcastalia Limited, and what were your goals?

We contacted Dcastalia to build a website containing all the details in the most appealing and accesiible way for both our buyes and landowners.

SOLUTION

How did you select this vendor and what were the deciding factors?

Dcastlia is our one of the trusted vendors from last 10 years for any kind of web development work. We issued them the work because of the quality and relationship we have.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project steps: They created the overview, then designed and then established a full website according to our preference. Project deliverables: They provided several documents including work proposal and CMS documentation. Technology Used: Backend: Wordpress; Frontend: Html, Css, Js, Lightgallery, Revolution slider

How many people from the vendor's team worked with you, and what were their positions?

I've directly worked with the project manager only, he managed the rest of the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Dcastalia is a very energetic and dedicated team indeed. The way they cooperate and suggest for betterment is appreciable.

Describe their project management style, including communication tools and timeliness.

They're very professional, available when needed, and strictly followed the project timeline.

What did you find most impressive or unique about this company?

The project manager - he is a very helpful and cooperative guy

Are there any areas for improvement or something they could have done differently?

Can recall, but my suggestion is they should always harp on the new addition in their existing delivered products