Flow Ninja

BACKGROUND

Please describe your company and your position there.

We are a growing startup in the education tech sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

Our website was outdated in terms of our audience and offerings, so we worked with Flow Ninja to design entire new sections and pages to reflect our current identity and messaging. The goal was to make our website the one source of truth about what we do and who we are, and make it ready to start generating inbound leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my colleagues had worked with Flow Ninja on a small project earlier and had a good experience, so we decided to trust them again with our new project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off call with the team where we put our requirements and ideas to them, and discussed a retainer model. After submitting a list of deliverables, we received a timeline and project steps. It was a lot of close collaboration over the recent months.

How many people from the vendor's team worked with you, and what were their positions?

Our main poc was the project manager/QA, in addition to which there was a designer and a developer that worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website looks really good, and we have received good feedback from org executives for the new look and design. We have also started getting inbound leads through the site via the forms we added to the site.

Describe their project management style, including communication tools and timeliness.

We used Slack for all communication, and it worked well for us. We would get a heads-up about everything being worked upon in each sprint and timely updates about progress. Everybody was very responsive and helpful.

What did you find most impressive or unique about this company?

They truly are experts when it comes to Webflow. They are always open to suggestions, give great input, and have a lot of patience! It has been a pleasure working with such a professional team.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at an automation platform for healthcare.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja doo?

We needed web design and development.

SOLUTION

What was the scope of their involvement?

Flow Ninja doo has been doing web design for us using Web Flow.

What is the team composition?

We work with a project manager, a designer, and a developer from their team.

How did you come to work with Flow Ninja doo?

Someone who knew about their work highly recommended them to me, and we hired them because they were experts in Web Flow. We've been meticulous in how we approached this, so we sent out an RFP to 27 different agencies, and Flow Ninja provided a response to all the details, and we selected them as our preferred agency for this project.

What is the status of this engagement?

We started working with them in May 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of the things that we wanted to do was ensure that all the page download speeds were very fast, and nearly every page on the website scores a 95 or higher on the Google page speed download test.

How did Flow Ninja doo perform from a project management standpoint?

We've had an aggressive timeline, and they've been responsive and worked hard, delivering on time with us, which is fantastic. It has made project management more challenging, but they've been very accommodating and do everything we ask to get everything done.

Regarding communication and tools, we use Slack, early morning calls, Loom, and a project management tool to track and maintain the overarching project plan.

What did you find most impressive about them?

Their ability to deliver very high-quality work in a short time has impressed me the most.

Are there any areas they could improve?

Time zone differences can be challenging, but I knew this before going into the project. They're hardworking and responsive and do great work, so I'm happy to accommodate them in terms of time zone. I'd not feel that way if their work weren't as good.

There are also probably ways to improve their project management. I like their flexibility; however, they could improve on reporting and estimating. It's not the most important thing, but it would be helpful.

Do you have any advice for potential customers?

If you're hiring an agency, you need a concrete plan about what you're looking for. We had a detailed RFP that we shared internally, and we were clear about what we wanted to get out of the project. This enabled us to communicate what we were looking for, ensuring success.

Also, be flexible, like with the time zones and the fluidity of how they work. Flow Ninja's ability to respond might not be an advantage for a larger company or people that are more structured. Still, that flexibility and ability to change projects midstream was fantastic for us.

BACKGROUND

Please describe your company and your position there.

I'm the senior product designer at Fraction. Fraction is a fintech startup focusing on helping homeowners access the equity in their home without the constraints of traditional banking solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

We hired flow ninja to tackle the development side of our redesigned website. The goal of the redesign was to improve multiple areas of the site that created pain points for our users.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for webflow partners and found that flow ninja produced some of the best work amongst all the other partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work included taking our high-fidelity figma files and producing a webflow site that was a 1 to 1 copy of the designs. This was done for both web and mobile, with a variety of custom components included that needed custom coding.

How many people from the vendor's team worked with you, and what were their positions?

I believe we had a project manager, a developer, and a QA tester actively working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The launch of the site is still quite new so there are no measurable outcomes yet. The new site matches the designs quite well and is already a better quality site compared to our previous version. The biggest feedback I would have is to focus more on QAing the deliverables since there were a good handful of bugs that needed to be dealt with afterwards.

Describe their project management style, including communication tools and timeliness.

Communication was great even though we were on opposite ends of the world. Flow ninja was great with explaining and outlining the schedule for the development of the site. And if anything needed to be pushed back they were great at communicating and verifying with us.

What did you find most impressive or unique about this company?

We were most impressed by the quality of work that Flow Ninja had done prior to us reaching out to them. They also had a very reasonable price point compared to other agencies we had seen.

Are there any areas for improvement or something they could have done differently?

Apart from the minor bugs mentioned earlier, the other improvement would be to try and consistently match the designs more closely. Sometimes the only feedback I would have for the team would be to revisit the designs and try to match them.

BACKGROUND

Introduce your business and what you do there.

I’m the global B2B marketing lead of a gamified advertising platform that rewards users for engaging with games and brands

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja?

We wanted a website fully developed with design.

SOLUTION

What was the scope of their involvement?

Flow Ninja revamped our existing website. They rebuilt pages, structure, architecture, and design. They also handled implementation and integration with existing systems.

What is the team composition?

We worked with 2–5 teammates from Flow Ninja.

How did you come to work with Flow Ninja?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from November 2025 to October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja launched our website. We received positive feedback from users and stakeholders. They had some comments on the design and animations.

How did Flow Ninja perform from a project management standpoint?

Flow Ninja delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

They were very patient with us. We lagged behind in terms of providing assets and feedback and they were lenient in terms of scope expansion.

Are there any areas they could improve?

They should’ve insisted on us providing them with copy from the get-go as that turned out to be a very important aspect of moving the website forward. 

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Zingly.ai, an AI company that coordinates customer journeys for regulated industries. We integrate with existing systems to boost revenue and retention in sectors like banking, insurance, and airlines.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja?

We needed to get our new website up and running from scratch under a tight deadline to be ready for an upcoming tradeshow.

SOLUTION

What was the scope of their involvement?

Flow Ninja developed an entirely new website from the ground up. We handed them a rough HTML prototype with the content, and they took it from there. The team handled everything, including development, testing, and QA. They also helped get some of our design elements in a web-friendly format.

What is the team composition?

We worked with 2–5 teammates from Flow Ninja.

How did you come to work with Flow Ninja?

They were referred to me.

What is the status of this engagement?

We worked together from August–September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had 3x our normal site traffic on launch day and 2x user engagement. Most importantly, Flow Ninja got the site live two days ahead of our very tight schedule.

How did Flow Ninja perform from a project management standpoint?

They delivered ahead of schedule and were excellent to work with. We communicated via email and messaging apps.

What did you find most impressive about them?

Flow Ninja's response rates were impressive. Although they're in a different timezone (we're in California, and they're in Europe), most responses were in minutes.

Are there any areas they could improve?

No, they were great.

BACKGROUND

Introduce your business and what you do there.

I’m a Web Operations Senior Specialist at Checkout.com, leading end-to-end web initiatives from planning and prioritization through design, development, delivery, and ongoing optimization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja?

We needed help with website migration from an older CMS.

SOLUTION

What was the scope of their involvement?

Flow Ninja migrated our website from another CMS due to SEO issues and now provides ongoing website management and development support. The team has also delivered key initiatives, including website redesigns, schema markup implementation, data class integration, and performance and optimization improvements.

What is the team composition?

We work with 2–5 teammates from Flow Ninja.

How did you come to work with Flow Ninja?

Someone referred Flow Ninja to us. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja’s work has resulted in higher traffic and conversion rates. We’ve seen a 60% traffic increase after the migration.

How did Flow Ninja perform from a project management standpoint?

Flow Ninja always delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Flow Ninja’s communication and enthusiasm are the best. Apart from that, the team doesn’t just execute; they also question and suggest how to do things better. Moreover, they’re flexible.

Are there any areas they could improve?

A key area for development is QA. Strengthening pre-release testing and validation would help improve consistency, reduce follow-up fixes, and increase confidence in each delivery. 

UPDATED REVIEW

This review was published on September 19, 2025.

Michael Horrocks
Director, Web & Content, Payments Platform
Financial services

United Kingdom

1,001-5,000

Jan 2023 - Ongoing

$200,000 to $999,999

Verified

Project summary
Flow Ninja Studio has redesigned and redeveloped a payments platform's website. The team is responsible for migrating the client's site to Webflow and providing ongoing development support.

Feedback summary
Thanks to Flow Ninja Studio's efforts, the client has seen site traffic growth, higher rankings in organic search, and more meaningful touchpoints with target accounts. The team has delivered on time and been highly responsive. Flow Ninja Studio's collaborative approach and timeliness are unique.

BACKGROUND

Please describe your company and position.

I am the Director, Web & Content of a payments platform.

Describe what your company does in a single sentence.

Our company is a global payments platform that helps businesses accept, process, and optimize digital payments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Website migration to Webflow
• Website redesign
• Ongoing development support

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Flow Ninja to redesign and rebuild our website on Webflow. Flow Ninja’s support has been instrumental in empowering our marketing and content teams with greater independence, enabling faster campaign launches, and ensuring consistency across hundreds of content-rich pages, including case studies, reports, and thought leadership. By delivering a scalable CMS and reimagined site architecture, Flow Ninja helped us localize content with ease, uphold brand standards, and roll out new features iteratively—all with minimal reliance on developers. This transformation has already improved engagement, expanded brand visibility, and unlocked more value from our digital roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, we’ve seen measurable results, including growth in site traffic, higher rankings in organic search, and more meaningful touchpoints with our target accounts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, and always extremely responsive. Flow Ninja Studio feels like an extension of our team.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of collaboration

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

n/a

STAR RATINGS:
Overall rating: 5  

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5

BACKGROUND

Please describe your company and position.

 I am the Senior Director of Brand of a real estate company 

Describe what your company does in a single sentence.

Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja to accomplish?

• Upgrade an existing dynamic website with new features and pages.

SOLUTION

How did you find Flow Ninja?

Referral

Why did you select Flow Ninja over others?

Other

How many teammates from Flow Ninja were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update a previously existing website based on new creative design and brand requirements and worked through the entire technical implementation of custom work and animations. Worked along side or internal teams to be sure all APIs and content were clean, correct and on brand. Refined and cleaned up any minor issues (both technical and visual) with creative solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project had been ongoing for many years and we couldn't seem to findthe right company to collaborate/work with to give us the tight collboration, turn times and flexiblity. Once we started working with Flow Ninja the project was into final stages quickly with most of the time spent on the project was reviewing on our side, with updates and revisions taking minimal time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent Project Management 
• Deliverables were always on pace and on time
• Very quick responses and solutions to revisions
• They were always willing to make the smallest adjustments to add the final polish

What was your primary form of communication with Flow Ninja?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to not only embrace our team and brand, but also to come up with simple and creative solutions to solve issues. 

Are there any areas for improvement or something Flow Ninja could have done differently?

There weren't any areas I saw that needed improving - easy going and a great partner.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of ABM at Unblu. We provide a digital client interaction platform for financial institutions, offering AI-powered messaging, video, voice, and collaboration tools to enhance customer engagement, boost self-service, and improve operational efficiency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja Studio?

We needed to migrate our website from WordPress to Webflow.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio handled the technical and content migration of our website.

What is the team composition?

We worked with 2–5 teammates from Flow Ninja Studio.

How did you come to work with Flow Ninja Studio?

We found them through an online search. We chose them over other options because they were a great culture fit, offered good value for the cost, and had competence.

What is the status of this engagement?

We worked together from December 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja Studio successfully completed the migration within our expected timeline. They also added improvements to the process, including design improvements so that the site was more responsive across devices.

How did Flow Ninja Studio perform from a project management standpoint?

Flow Ninja Studio’s project management was good. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Flow Ninja Studio’s “always happy” attitude was unique and impressive. It was infectious.

Are there any areas they could improve?

No, there weren’t any. Everything was managed well and went smoothly.

BACKGROUND

Introduce your business and what you do there.

I'm the chief growth officer of CarePredict, a healthcare company. We're a resident care platform built exclusively for the most innovative senior living operators.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja Studio?

We needed to align our messaging to an updated website, increase website conversions, and move quickly.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio built a new website optimized to align with our new branding and messaging. The team handled everything except content creation. The website was also inclusive of SEO and AEO.

What is the team composition?

We worked with 2–5 teammates from Flow Ninja Studio.

How did you come to work with Flow Ninja Studio?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We worked together from August–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Demo requests increased from around eight per month pre-launch to around 20 per month post-launch. Traffic, conversion rates, and overall engagement are all trending upward.

How did Flow Ninja Studio perform from a project management standpoint?

Flow Ninja Studio delivered on time and had great follow-up. We communicated via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Their consistent communication was impressive.

Are there any areas they could improve?

There's nothing they could have done better.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Power Nutrition

Describe what your company does in a single sentence.

Food export and distribution, logistics, manufacturing of dietary supplements, real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• To create a website for a new project you

SOLUTION

How did you find Flow Ninja Studio?

Referral

Why did you select Flow Ninja Studio over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website and everything relates to it, invitations to the project including design, design of daily agendas, etc. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final version of the website as well as the other material the team delivered 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was great, very helpful, professional, all of them were responsive and understanding of our needs. We had great communication throughout the project.  

What was your primary form of communication with Flow Ninja Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was organized, responsive, and helpful, which stood out.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

Not that I noticed