Cybersynergies

BACKGROUND

Please describe your company and position.

I am the Strategic Planning Coordinator of NTB, Inc

Describe what your company does in a single sentence.

Provide Trucking Services for Large Retail Customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cybersynergies to accomplish?

• Maintain Safe Data Platforms
• Maintain and Keep Current Software Products

SOLUTION

How did you find Cybersynergies?

Referral

Why did you select Cybersynergies over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cybersynergies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managing all phases of our complex IT environment. His services for NTB include cybersecurity program management, cloud server management, Office 365 management and network communications, along with providing day-to-day help desk services 24/7 to our 250 employees. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Systems Safe, Up and Running, Maximum Employee Uptime.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects were delivered on time, 24/7, 365 Days Per Year.

What was your primary form of communication with Cybersynergies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I highly recommend Cybersynergies for your cybersecurity or managed IT service needs. Here at NTB, we are a 24/7 – 365 day a year transportation company to major companies such as Meijer, SpartanNash, Archer Daniels Midland, Kroger, and Target. We have multi-state terminal operations and up time is ultra critical in our very fast-paced environment. 

Since 2020, Dave and his team who primarily specialize in Cybersecurity, have led the charge in managing all phases of our complex IT environment. His services for NTB include cybersecurity program management, cloud server management, Office 365 management and network communications, along with providing day-to-day help desk services 24/7 to our 250 employees. CyberSynergies service has been a critical part of our ongoing operation. 

If you want a group that attacks Cybersecurity or IT issues like a gnarly dog with a bone. CyberSynergies will be a great match for you. 

Are there any areas for improvement or something Cybersynergies could have done differently?

No Improvement Needed