CyberOptik Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Customized Solutions and Flexibility

CyberOptik is recognized for tailoring solutions to client needs, showing flexibility in design and project scope. They are willing to incorporate client feedback and make adjustments to ensure satisfaction.
Strong Customer Service

The team at CyberOptik is noted for their excellent customer service, ensuring that clients feel supported and their needs are prioritized. This has led to strong, ongoing partnerships with many clients.
High-Quality Website Design and Development

CyberOptik consistently delivers aesthetically pleasing and functional websites that meet client expectations. Their expertise in WordPress development and ability to transform client ideas into reality are often praised.
Strong Project Management Skills

Clients commend CyberOptik for their strong project management, adhering to timelines and delivering on time. Their ability to manage projects efficiently and keep clients informed throughout the process is frequently highlighted.
Training and Support

CyberOptik provides valuable training and support, enabling clients to manage and update their websites independently. Their willingness to educate clients on technical aspects is well-received.
Room for Improvement in Video Conferencing

Some clients suggested more frequent use of video conferencing for clearer communication and understanding of project needs. This feedback indicates a potential area for improvement in client interactions.

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CyberOptik Reviews

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UX/UI Design Web Design Web Development
UX Strategy
+1
Confidential
May 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are knowledgeable, listen well, are thorough, and are easy to work with."

Jan 30, 2024

Department Director, Vantage Leadership Consulting

Anonymous

Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified

CyberOptik has redesigned a talent management and leadership consulting firm's website, implementing a more manageable content management structure. They now provide website maintenance.

Thanks to CyberOptik's work, the client now has a great website for their company. The team delivers on time and is very detailed, responsive, knowledgeable, thorough, and easy to work with. Moreover, they listen well, leveraging virtual meetings, emails, and messages to communicate.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a department director at Vantage Leadership Consulting

Describe what your company does in a single sentence.

Vantage is a talent management and leadership development consulting firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Redesign our website
Support our content management efforts
Perform website maintenance

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign the existing website and create a more manageable content management structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A great website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Specific, On-time, and Responsive.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are knowledgeable, listen well, are thorough, and are easy to work with.

Are there any areas for improvement or something CyberOptik} could have done differently?

No.

RATINGS

5.0

Web Design
Less than $10,000
Dec. 2022 - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''We received timely communication, and all deadlines were met.''

Oct 10, 2023

Executive, Natural Area Management & Consulting Company

Anonymous

Other industries
Milton, Wisconsin
1-10 Employees
Online Review
Verified

A natural area management and consulting company hired CyberOptik for website update. The team created a new site for the client.

CyberOptik successfully helped the client to launch their new site. CyberOptik led solid project management with reliable communication and punctual deliveries. The client also praised the team's professionalism and efficiency.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Tallgrass Land Conservation

Describe what your company does in a single sentence.

Natural area management and consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Update website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

CyberOptik designed a new website for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launch of updated website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great. We received timely communication, and all deadlines were met.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism, efficiency

Are there any areas for improvement or something CyberOptik could have done differently?

Nothing comes to mind.

RATINGS

5.0

Web Design Web Development
Less than $10,000
September 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They responded to my needs and did so fairly quickly."

Sep 25, 2023

Agency Owner, Cloverdale Travel

Craig Clark

Hospitality & leisure
Cloverdale, California
1-10 Employees
Online Review
Verified

CyberOptik designed and developed a travel agency's website. The team listened to the client's ideas and built a website from scratch to showcase their company.

CyberOptik successfully delivered the website and met the client's expectations. The team responded to the client's needs quickly and communicated in a timely manner through email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Agency owner of Cloverdale Travel

Describe what your company does in a single sentence.

Full service travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Build a web page
Display the agecny
Enable clients to view specials and self book

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Close to my geographic location
Pricing fit our budget
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They took my basic ideas, added their expertise and build a website that showcases my travel agency

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started from nothing and now I have a page clients can visit and view the agency details

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded to my needs and did so fairly quickly.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They communicated in a timely manor

Are there any areas for improvement or something CyberOptik could have done differently?

cant think of it

RATINGS

5.0

Web Design Web Development
WordPress CMS
Less than $10,000
Feb. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''They are affordable and do great work.''

Sep 19, 2023

Executive Director, Illinois Joining Forces

Brenda Osuch

Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified

A nonprofit organization has hired CyberOptik for website development. They've designed, built, and maintained a website platform for the client.

CyberOptik has completed the project aligned with the client's requirements. The team is patient with delays in getting information to them. The client also praised the team's ability to always be readily available to answer questions and provide top customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Illinois Joining Forces

Describe what your company does in a single sentence.

Non-profit connecting Veterans to Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Develop a Website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Development, design, and ongoing maintenance of the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of the website in alignment with requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great, they delivered on time and were patient with our delays in getting information to them. They were readily available to answer questions. The site meets our requirements and is easy to navigate.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

There customer service and willingness to work with you even when you were delayed. They are affordable and do great work.

Are there any areas for improvement or something CyberOptik could have done differently?

No there isn't an area that I would recommend improvement on for this project.

RATINGS

5.0

Search Engine Optimization Web Design Web Development
Confidential
Dec. 2022 - Mar. 2023

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.0

"They managed the project well and were good communicators."

Aug 29, 2023

CEO, Sorrentino Media

Michael Sorrentino

Media
Manhattan, New York
1-10 Employees
Online Review
Verified

A video production company hired CyberOptik for web design and development, SEO, and lead generation services. The team designed and developed a new website for the client.

The project was successful, and the client was happy with CyberOptik's work on the website. The team excelled at project management and communicated effectively through virtual meetings. Their onboarding process also stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Sorrentino Media

Describe what your company does in a single sentence.

Video Production Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

New Website
SEO
Lead GEn

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

New Website for our company!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and were good communicators

What was your primary form of communication with CyberOptik?

Virtual Meeting

What did you find most impressive or unique about this company?

Nice onboarding process

Are there any areas for improvement or something CyberOptik could have done differently?

A little more hand-holding in the design process. It requires a LOT of time from the client and ittook a little while to get there on our end.

RATINGS

4.5

Pay Per Click Search Engine Optimization Web Design
Less than $10,000
Dec. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very knowledgeable and followed through on everything they said they were going to do."

Aug 28, 2023

Owner, Auto Detailing Business

Anonymous

Automotive
Chicago, Illinois
1-10 Employees
Online Review
Verified

CyberOptik revamped the website of an auto detailing business. The team updated the site's features and content, optimized its speed, and set up Google Analytics. They also handled maintenance and hosting.

CyberOptik successfully delivered a fully functional site with all the requested features. They were very efficient with their work — in fact, they delivered ahead of schedule and were always quick to implement any changes. The team also impressed with their knowledge and ability to follow through.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of an automotive company

Describe what your company does in a single sentence.

We offer services for vehicles such as detailing, PPF, tints, ceramic coating, paint correction, PDR and radar detectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a more functional site with updated services
Add site tracking for google analytics/ads
Maintain and host site

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamp our current site design with new service pages, optimize site speed and functionality, maintain and host new site. Set up google analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is functional, properly maintained, all google analytics properly works which makes our AdWords and marketing moreeffective

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered ahead of schedule and we’re very prompt to make changes and communicative before/during and after the project was complete.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very knowledgeable and followed through on everything they said they were going to do.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

Web Design
Less than $10,000
Jan. - Apr. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They were always available to help and communicate."

Aug 28, 2023

President, S&D Roofing

Sam Martel

Other industries
Elmhurst, Illinois
11-50 Employees
Online Review
Verified

CyberOptik redesigned a website for a roofing company.

CyberOptik completed the project on time. They were always available to help, leaving the client satisfied with the engagement. Communication was efficient via email. CyberOptik's scheduling process was hassle-free.

Content Writing Services Web Design
Less than $10,000
Feb. - May 2023

4.5

Quality: 5.0

Schedule: 3.0

Cost: 5.0

Willing to Refer: 4.0

"The company delivered exactly what we asked for, was quick to respond, and implemented any feedback we had."

Sep 5, 2023

Project Specialist, Romano Beverage

Annie Romano

Other industries
Elmhurst, Illinois
51-200 Employees
Online Review

CyberOptik redesigned a liquor beverages distributor's website. The team created the website original copy, provided two design revisions, and delivered a final demo describing the site's functions.

CyberOptik's web design resulted in a noticeable increase in website views. The team met the project's requirements and integrated the client's feedback. CyberOptik was very professional and delivered work on time, having good communication with the client and providing quick responses.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project Specialist of Romano Beverage

Describe what your company does in a single sentence.

Liquor distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

redesign website

SOLUTION

How did you find CyberOptik?

Online Search

Why did you select CyberOptik over others?

Close to my geographic location

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cyber Optik aided us in the redesign of our company's website. At the beginning of the project, they gave us a good idea of what needed to be updated and answered any questions we had along the way. Key deliverables included an original copy of the site, 2 revisions, and a final demo describing the website's functions in detail.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was a noticeable increase in website views.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very professional and, for the most part, delivered everything on time. If they were running behind, they did let us know in advance and were quick to respond to any questions we had.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

The company delivered exactly what we asked for, was quick to respond, and implemented any feedback we had.

Are there any areas for improvement or something CyberOptik could have done differently?

The time management on our project in particular was not the best. The project ran a bit behind schedule, delaying our ability to show customers our new site.

RATINGS

4.5

Web Design Web Development
WordPress CMS
+1
$10,000,000 +
Jan. 2022 - Apr. 2023

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"We are very pleased with the final product."

Aug 18, 2023

Director of People & Culture, Healthcare Technology Company

Anonymous

Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified

CyberOptik developed a WordPress website for a healthcare technology company. The process was iterative and included web design, framework design, and copywriting.

CyberOptik was collaborative and accommodating to changes. Although the project took longer than expected, the client was pleased with the final product, marking the project's success. CyberOptik's team communicated via email and messaging apps, and their flexibility was their strength.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of People and Culture of a healthcare company

Describe what your company does in a single sentence.

Health Care Tech data and analytics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Website
copywerite

SOLUTION

How did you find CyberOptik?

Online Search

Why did you select CyberOptik over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

They key deliverables was to take our old branded website and create an elevated website in WordPress with our new brand. Cyberoprik worked with us for several months on website design, framework, copyright. We provided them with a lot of feed back and they were accommodating to our changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We emailed back and fourth and had several edits each time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It took longer than expected. We would have liked to see more video conferencing which the team did not seem super willing to meet with on a regular basis and it took a very long time for them to understand the deliverable even though we laid it out for them in a drive framework. One most of the work was done and we went back and fourth we are very pleased with the final product.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility!

Are there any areas for improvement or something CyberOptik could have done differently?

Better turn around time and willingness to meet over video to explain what we want.

RATINGS

5.0

Search Engine Optimization Web Design
.NET
+5
Less than $10,000
Feb. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive, timely, and consultative."

Aug 17, 2023

President, Hire Excellence Inc

Eileen Tousey

Other industries
Buffalo Grove, Illinois
1-10 Employees
Online Review
Verified

A staffing agency tapped CyberOptik for their web design services. They updated the client's website, including its content, graphics, and links. The team also provided SEO support.

The client was satisfied with CyberOptik’s services. The team instituted a smooth workflow by consistently adhering to deadlines and promptly responding to queries and requests. Moreover, they were passionate about their work, detail-oriented, and flexible in terms of making changes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the PRESIDENT of HIRE EXCELLENCE, INC.

Describe what your company does in a single sentence.

Staffing and recruitment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Better web visibility (google searches)
Modern look
Updated content

SOLUTION

How did you find CyberOptik?

Online Search

Why did you select CyberOptik over others?

Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Updating a very dated website with better search optimization, updated content and graphics and links to ad pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Multiple revision pages
search engine results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive, timely, and consultative.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Their passion, attention, and flexibility were impressive.

Are there any areas for improvement or something CyberOptik could have done differently?

Not really I would highly recommend them!

RATINGS

5.0

Showing 61-70 of 89 Reviews

Our Story

CyberOptik is a WordPress agency based in the Chicago suburbs. We work closely with clients across all industries to create effective websites that drive conversions, load quickly, and are set up for search engine/AI success. We also help out clients drive business-building traffic through pay-per-click and search engine optimization. We cater to a wide range of clients —from startups to established companies —and handle all their digital marketing needs.

Meet the Team

Ron has over two decades of web development and hosting experience, coupled with a management and marketing background. As proprietor and founder of CyberOptik, Ron’s attention to detail is reflected in the company’s work and its clients’ success.

What Sets Us Apart

WordPress-Exclusive Agency

We are a full-service, 100% WordPress-exclusive agency. This specialization means we have deep expertise in designing, developing, and optimizing for the platform, from custom themes and WordPress migrations to performance and security, ensuring you get the most powerful and flexible site possible.

23+ Years of Proven Experience

Founded in 2002, we bring over two decades of experience and stability to every project. Our long history of success and our "Optik Method" for development make us a reliable, long-term partner who has seen the web evolve and knows how to build solutions that last.

Comprehensive Ongoing Support & Care

Our partnership doesn't end at launch. We offer comprehensive ongoing support plans to keep your site updated, secure, and running smoothly. From WordPress maintenance and hosting to hacked website cleanup, we provide peace of mind and act as a true extension of your team.

Quick Facts

23 years in business

Commonly Asked Questions

We're actively seeking new projects. Whether you already have a WordPress website that you're looking to have taken over, or you have an existing site that needs a solid refresher, get in touch for a free consult.

Yes, absolutely. We specialize in supporting, maintaining, and growing WordPress websites, regardless of who originally built them. A significant portion of the 700+ websites we actively support were "takeover" projects, meaning they were built by other agencies, freelancers, or a previous in-house team. We are here to be your long-term, reliable partner. Our team is exceptionally adept at "parachuting" into any WordPress environment. This experience has made us highly flexible and proficient at quickly understanding the architecture of a new site. We have deep expertise in: - All Page Builders: Whether your site uses Elementor, Divi, Beaver Builder, WPBakery, or the native WordPress Block Editor (Gutenberg), our team knows how to work with it. - Custom Themes & Plugins: We're not afraid of custom code. Our developers can navigate complex, custom-built themes and functionality to make updates or fix issues.

Locations (1)

154 W Park Avenue, Ste 723 Elmhurst, IL, United States 60126

2 - 5

Contact CyberOptik

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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Additional Connections

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CyberOptik

Trusted & Reliable Web Design Agency Since 2002

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Highly Rated Similar Providers

Reviews

CyberOptik Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Customized Solutions and Flexibility

Strong Customer Service

High-Quality Website Design and Development

Strong Project Management Skills

Training and Support

Room for Improvement in Video Conferencing

Reviews mentioning:

CyberOptik Reviews

Web Redesign for Talent Mgmt & Leadership Consulting firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Update for Natural Area Management & Consulting Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & Development for Travel Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Development for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Design & Development & SEO for Video Production Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Revamp for Auto Detailing Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Design for Roofing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Redesign for Liquor Beverages Distributor

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

WordPress Web Design & Dev for Healthcare Technology Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & SEO Services for Staffing Agency