CyberOptik Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Training and Support

CyberOptik provides valuable training and support, enabling clients to manage and update their websites independently. Their willingness to educate clients on technical aspects is well-received.
Value for Money

Many clients find CyberOptik’s services to be cost-effective, offering high-quality work at reasonable prices. The value for cost is a recurring theme, with clients noting satisfaction with the investment.
Customized Solutions and Flexibility

CyberOptik is recognized for tailoring solutions to client needs, showing flexibility in design and project scope. They are willing to incorporate client feedback and make adjustments to ensure satisfaction.
Strong Customer Service

The team at CyberOptik is noted for their excellent customer service, ensuring that clients feel supported and their needs are prioritized. This has led to strong, ongoing partnerships with many clients.
Professional and Knowledgeable Team

The team at CyberOptik is described as professional, knowledgeable, and easy to work with. Their expertise and approachability contribute to successful project outcomes.
Room for Improvement in Video Conferencing

Some clients suggested more frequent use of video conferencing for clearer communication and understanding of project needs. This feedback indicates a potential area for improvement in client interactions.

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Content Moderation Services Ecommerce Marketing Web Design Web Development
Less than $10,000
Jan. - Apr. 2022

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They did great work and were very helpful people."

Aug 16, 2023

President, Chicago Sales Agency

Michael Mahoney

Manufacturing
Hillside, Illinois
1-10 Employees
Online Review
Verified

CyberOptik redesigned a website for an electrical manufacturing company. The goals were to create more awareness, update the website and server, and give the site a more modern look and feel.

The client was satisfied with CyberOptik's work and performance. The team stood out for their hands-on approach and knowledge about the client's business and market. Moreover, they listened to feedback, made seamless changes, and were easy to communicate with. Customers can expect great service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Chicago Sales Agency

Describe what your company does in a single sentence.

We are a manufacture representative in the electrical industry covering Chicago, and NW Indiana.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create more awareness for our site
Update our web page and servies
Give is a more modern style and look

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an old web site we started back in 2017, and CyberOptik gave us a more modern appeal and look to our site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great hands-on approach and they really listened to our needs, and they also were familiar with our business and market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very easy to do business with and made the changes seamless.

What was your primary form of communication with CyberOptik?

Virtual Meeting

What did you find most impressive or unique about this company?

After only a few virtual meetings, they knew exactly what our goals were and completed the project on time.

Are there any areas for improvement or something CyberOptik could have done differently?

No, they did great work and were very helpful people.

RATINGS

5.0

Branding Web Design
Less than $10,000
Feb. - June 2023

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Working with the team was very enjoyable."

Aug 15, 2023

Marketing Assistant, Logistics & Transportation Company

Anonymous

Supply Chain, Logistics, and Transport
Chicago, Illinois
51-200 Employees
Online Review
Verified

CyberOptik redesigned a logistics and transportation company's logo. The team also designed a new website for the client and new stationery using the updated company logo.

CyberOptik's designs met expectations and received positive feedback from the client's customers and employees. The client enjoyed working with CyberOptik's team, who showed in-depth knowledge and expertise. CyberOptik was very responsive to the client's needs and had excellent communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Assistant of a logistics and transportation company

Describe what your company does in a single sentence.

Our company is a trusted third-party logistics leaders. Empowered with innovative technology, experience and an extensive network we have the supply chain solutions to keep your business moving fast and securely.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

New and improved company website
New logo design
Stationery re-design using new logo

SOLUTION

How did you find CyberOptik?

Worked with on other projects

Why did you select CyberOptik over others?

Pricing fit our budget
Great culture fit
Good value for cost
Happy with previous work

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New logo designed
new stationery designed using new logo and style
New website launched.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Positive feedback from colleagues and employees on the new website, logo and look of new stationery, including the addition of QR codes for contact info.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CyberOptik were very responsive to any questions during the project. Communication was excellent from all team members.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Working with the team was very enjoyable, also the breadth and depth of knowledge and expertise.

Are there any areas for improvement or something CyberOptik could have done differently?

RATINGS

5.0

Web Design Web Development
Less than $10,000
Jan. - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I am thankful that they kept my project on target for an efficient completion."

Aug 11, 2023

Executive, Milieu

Anonymous

Other industries
Eureka, Missouri
1-10 Employees
Online Review
Verified

CyberOptik designed and developed a new company website for an interior design firm.

The new website met all the client's needs to perfection. CyberOptik kept the project on target and was very efficient. Moreover, they had a great attitude towards change requests and were very easy to work with. They communicated via email and messages.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Milieu

Describe what your company does in a single sentence.

Interior Design Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a new Website

SOLUTION

How did you find CyberOptik?

Online Search

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
I was impressed by their portfolio.

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created New Company Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website services my needs perfectly!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am thankful that they kept my project on target for an efficient completion. They also had a great attitude when tweaks were requested and made adjustments in a timely manner.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very easy to work with even though we are located in different cities.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

Application Management & Support Web Design
Less than $10,000
May 2018 - Jan. 2020

4.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project manager was very helpful for a customer without computer experience."

Oct 2, 2023

General Manager, Hodges Farm Equipment

Anne Hahn

Other industries
Fenton, Michigan
1-10 Employees
Online Review

CyberOptik develpoed a website for a farm quipment company. The team designed the website, built it from scratch, and trained the client to use Elementor and plug-ins to update the site.

The client was happy with CyberOptik's work and how they presented progress throughout the project. The team was helpful in their project management, showed the client example websites, and used emails and messages to communicate. Moreover, their personable approach and availability also stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of Hodges Farm Equipment

Describe what your company does in a single sentence.

Our company sells and repairs farm equipment with a greater emphasis on sale of new TYM tractors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Make our website easy to negotiate
Make our Company noticeable

SOLUTION

How did you find CyberOptik?

Referral
Ron worked with RustyScaffede who is related to the owner.

Why did you select CyberOptik over others?

I liked Ron's professionalism and knowledge.

Describe the scope of work in detail. Please include a summary of key deliverables.

The employees of CyberOptik were very patient and worked with us to slowly to develop our website due to major health issues which made it difficult to work on the project. They helped us design and stage the website so that it can continue to improve at a slow rate.

They had to build the site from scratch for a owner that had no knowledge of computers and could only pick what he liked from other websites. Then they had to teach someone that had no website development to use Elementor and plug ins.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They would set up dummy pages that were the selling features of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was very helpful for a customer without computer experience. They showed other sites and explained how they could be changed. They also sent examples so the owner could visually see the differences.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

We were just inherited when the company decided to change hands. We liked their treatment and availability so we stayed with them.

Are there any areas for improvement or something CyberOptik could have done differently?

The website should have been made a little more simpler to use so the owner, who has no computer skills, could change basic information. Maybe make sites for "dummies".

RATINGS

4.0

"Could be a little easier to use."

Web Design
Less than $10,000
Apr. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They gave clear and concise directions."

Aug 7, 2023

Operations Manager, Financial Planning Firm

Anonymous

Financial services
60527 Willowbrook, IL
11-50 Employees
Online Review
Verified

CyberOptik updated a financial planning firm's website, making it mobile-friendly. The team also took over the site's hosting.

CyberOptik's work exhibited ease of use and improved the mobile experience. The team created effective timelines and provided concise directions. Communication was efficient via email. Ultimately, CyberOptik's adherence to the schedule was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a financial services company

Describe what your company does in a single sentence.

We are a financial planning firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Update website
Mobile friendly

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Cyberoptik to give our current website a facelift, make our site mobile friendly & take over hosting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ease of use after training, improvement for mobile use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cyberoptik was very good at creating timelines and sticking to them. We never needed to ask for status updates. They gave clear and concise directions when they needed input from us as well.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Very impressed at how they stick to a schedule.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

Pay Per Click Search Engine Optimization Web Design Web Development
Less than $10,000
Jan. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed with the amazing library websites they've created."

Aug 5, 2023

Director, North Riverside Public Library

Natalie Starosta

Government
North Riverside, Illinois
11-50 Employees
Online Review
Verified

A public library hired CyberOptik to create a new website. The team worked on making the site mobile-friendly, ADA-compliant, and modern, allowing users to access services and materials easily.

CyberOptik delivered great work. The team completed tasks on time, and their resources were highly responsive. Overall, the website was amazing, and the engagement was highly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of North Riverside Public Library

Describe what your company does in a single sentence.

Provide educational opportunities to the community at little or no charge.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a new website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cyber Optik worked to create a mobile friendly, ADA compliant, modern website that provides easy access to all of our services and materials in user friendly manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeliness
completion of tasks
updates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very responsive.

What was your primary form of communication with CyberOptik?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed with the amazing library websites they've created.

Are there any areas for improvement or something CyberOptik could have done differently?

none.

RATINGS

5.0

Branding Graphic Design Logo Web Design Web Development
Banner & Signage Design
Less than $10,000
Jan. - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I was impressed by their ability to create an amazing logo as quickly as they did."

Aug 4, 2023

Owner & Founder, De Fries Law Offices, P.C.

Anthony De Fries

Legal
Chicago, Illinois
1-10 Employees
Online Review
Verified

CyberOptik provided branding, web development, and web design services for a personal injury law firm. The team designed the client's logo and website, then built the site.

The client's end customers love the website. CyberOptik communicated effectively through virtual meetings, completed their work efficiently, and consistently provided solutions to the client's questions. Moreover, the client was impressed by how quickly the team created a great logo.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner/Founder of De Fries Law Offices, P.C.

Describe what your company does in a single sentence.

Personal injury law

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a logo
Create a website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CyberOptik created a logo and designed a website for my law firm

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New and old clients love my website. I have also referred others to them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ron and his team were great staying in touch, completing their end of things quickly, and showing interest and providing solutions to my questions throughout.

What was your primary form of communication with CyberOptik?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by their ability to create an amazing logo as quickly as they did. I thought it would take weeks or months as I tend to be indecisive and picky. It literally took days and I think I will keep the logo forever.

Are there any areas for improvement or something CyberOptik could have done differently?

None that I can think of

RATINGS

5.0

"They exceeded my expectations"

Web Design Web Development
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've satisfied my requirements without breaking the bank."

Aug 10, 2023

Executive, Catalyst

Anonymous

Other industries
Burr Ridge, Illinois
1-10 Employees
Online Review
Verified

CyberOptik has developed a website for an IT services company.

CyberOptik has delivered an easy-to-navigate and easy-to-contact website, increasing the client's site traffic. Their team has delivered the outputs on time and satisfied the client's needs while staying within the budget. They've also responded well to the client via email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive at Catalyst.

Describe what your company does in a single sentence.

IT sales, consulting, and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Build my website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

High ratings
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a streamlined website that is easy to navigate and easy to contact.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time and responded well to communication efforts

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

They've satisfied my requirements without breaking the bank.

Are there any areas for improvement or something CyberOptik could have done differently?

Nothing of note

RATINGS

5.0

IT Managed Services Web Design
WordPress CMS
Confidential
July 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They're collaborative and consultative when we need to solve a new problem."

Aug 1, 2023

Executive, Richardson Consulting Group, Inc.

Anonymous

Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified

CyberOptik has migrated a consulting company's website to another hosting provider. The team has also redesigned the client's WordPress website and provides ongoing backend maintenance and support services.

Thanks to CyberOptik's services, the project has been completed. Spam inquiries have also been reduced, and the website's performance has improved. The team manages the engagement well. They're highly responsive and complete their tasks quickly. Moreover, their members are thorough and proactive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at Richardson Consulting Group, Inc.

Describe what your company does in a single sentence.

We help organizations improve workforce performance through learning, performance support, and behavior change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Redesign Website
Improve Hosting
Manage Site Backend

SOLUTION

How did you find CyberOptik?

email outreach

Why did you select CyberOptik over others?

Close to my geographic location
Pricing fit our budget
Provided high value during the sales process

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moved our existing site to more secure and reliable hosting.
Redesigned our existing WordPress site.
Ongoing site backend maintenance and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project completion/signoff
Reduction in spam inquiries
Improved site performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Any project delays were on our end. For support, their response is usually less than 1 hour for questions and simple requests. For new work, completion is a day to a few weeks, depending on the scope.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They're collaborative and consultative when we need to solve a new problem.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

"Very satisfied overall with the custom design work as well as the ongoing support. Great partner."

Web Design
Confidential
Jan. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their staff made us feel like an important client."

Jul 27, 2023

Executive, On-Site Technical Services, Inc.

Anonymous

Information technology
Chicago, Illinois
1-10 Employees
Online Review
Verified

An IT support company hired CyberOptik to design a new website. The goal was to make the website simple and modern.

CyberOptik delivered a website that met the client's expectations. The team was highly responsive throughout the project. Their teammates were a pleasure to work with, and they always met timelines. Moreover, they strived to fully understand the client's needs, resulting in the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at On-Site Technical Services, Inc.

Describe what your company does in a single sentence.

IT support for Apple, Windows, and network support with emphasis on Cisco equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

New website

SOLUTION

How did you find CyberOptik?

Worked with them on other project

Why did you select CyberOptik over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design new website with goal of simplicity and modern feel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very satisfied with website; it's just what we wanted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and a pleasure to work with. Timelines were always met.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They have a process and asked questions to fully understand what we were looking for. Their staff made us feel like an important client.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

Showing 71-80 of 89 Reviews

Our Story

CyberOptik is a WordPress agency based in the Chicago suburbs. We work closely with clients across all industries to create effective websites that drive conversions, load quickly, and are set up for search engine/AI success. We also help out clients drive business-building traffic through pay-per-click and search engine optimization. We cater to a wide range of clients —from startups to established companies —and handle all their digital marketing needs.

Meet the Team

Ron has over two decades of web development and hosting experience, coupled with a management and marketing background. As proprietor and founder of CyberOptik, Ron’s attention to detail is reflected in the company’s work and its clients’ success.

What Sets Us Apart

WordPress-Exclusive Agency

We are a full-service, 100% WordPress-exclusive agency. This specialization means we have deep expertise in designing, developing, and optimizing for the platform, from custom themes and WordPress migrations to performance and security, ensuring you get the most powerful and flexible site possible.

23+ Years of Proven Experience

Founded in 2002, we bring over two decades of experience and stability to every project. Our long history of success and our "Optik Method" for development make us a reliable, long-term partner who has seen the web evolve and knows how to build solutions that last.

Comprehensive Ongoing Support & Care

Our partnership doesn't end at launch. We offer comprehensive ongoing support plans to keep your site updated, secure, and running smoothly. From WordPress maintenance and hosting to hacked website cleanup, we provide peace of mind and act as a true extension of your team.

Quick Facts

23 years in business

Commonly Asked Questions

We're actively seeking new projects. Whether you already have a WordPress website that you're looking to have taken over, or you have an existing site that needs a solid refresher, get in touch for a free consult.

Yes, absolutely. We specialize in supporting, maintaining, and growing WordPress websites, regardless of who originally built them. A significant portion of the 700+ websites we actively support were "takeover" projects, meaning they were built by other agencies, freelancers, or a previous in-house team. We are here to be your long-term, reliable partner. Our team is exceptionally adept at "parachuting" into any WordPress environment. This experience has made us highly flexible and proficient at quickly understanding the architecture of a new site. We have deep expertise in: - All Page Builders: Whether your site uses Elementor, Divi, Beaver Builder, WPBakery, or the native WordPress Block Editor (Gutenberg), our team knows how to work with it. - Custom Themes & Plugins: We're not afraid of custom code. Our developers can navigate complex, custom-built themes and functionality to make updates or fix issues.

Locations (1)

154 W Park Avenue, Ste 723 Elmhurst, IL, United States 60126

2 - 5

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CyberOptik

Trusted & Reliable Web Design Agency Since 2002

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Training and Support

Value for Money

Customized Solutions and Flexibility

Strong Customer Service

Professional and Knowledgeable Team

Room for Improvement in Video Conferencing

Reviews mentioning:

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Branding, Web Design & Dev for Personal Injury Law Firm

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RATINGS

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