CT Software Solutions

BACKGROUND

Please describe your company and your position there.

I am the President and Owner of Inclusive Estates, Inc. We specialize in real estate and commercial sales, purchases, and mortgage loan origination/finance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CT Software Solutions, and what were your goals?

We needed an advanced proprietary software to automate every part of the loan origination process for our company. Our goal was to collect and evaluate all leads in one place.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across CT Software Solutions through social media. After reviewing their website and portfolio, as well as customer reviewers, we were confident enough to approach them for our software development needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a custom web app by utilizing Angular and NodeJS. At first, we spent couple of discovery meetings where we discussed our business needs. They then spent some time designing the software. After our approval, they immediately started the development. The overall process was very smooth, they constantly updated us with the progress, they even provided us with Demos every 2 weeks.

How many people from the vendor's team worked with you, and what were their positions?

4 people worked with us. 2 developers, 1 project manager and 1 designer. The CEO himself was involved in every step which I found very helpful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to deliver the software sooner than the initial deadline. We launched the software with no difficulties. The platform is running properly, it helps and streamlines our employee's workflows significantly. Our customers even love the process of submitting the loan application through the software.

Describe their project management style, including communication tools and timeliness.

The project management process was very efficient, they utilized agile methodology. They centralized the entire process in Jira and Slack, by which we were able to communicate and know what is being worked on and what to expect as far deliveries.

What did you find most impressive or unique about this company?

Their communication and speed of delivery were impressive. As far as pricing, they gave us a very fair quote, which was far less than the quotes we received from bigger firms.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

AmA Supplies is a full-service distribution company that specializes in sourcing and distributing hardware and electronic components.  I am the Co-Founder of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CT Software Solutions, and what were your goals?

We hired CT Software Solution to develop a mobile app platform for our company. Our goal was provide our customers with a mobile solution by which they can self assemble and troubleshoot hardware components.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met CT Software Solutions thru one of our customers. After meeting with the CEO of the company and checking their portfolio, it was clear to us that the company is capable of delivering a solid platform for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The process was very smooth and efficient. They assigned us a project manager who was in charge of the communcation between us and them. Evwerything was crystal clear, they gave us a transparent roadmap with deliverables. At the same time, the project was communcating with us constantly. They have used agile methodology for delivery, which was very effective. 

How many resources from the vendor's team worked with you, and what were their positions?

4 resources worked on our project. 1 project manager, 1 backend developer, 1 front end developer. 1 product owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely satisfied with the outcome. The platform is very solid and helpful for our cleints, they are loving it. Regarding deliverables, everything went very smooth, no deadlines missed. 

Describe their project management style, including communication tools and timeliness.

We were communicating with their project mananger via email and in person. We had in person meetings every 2 weeks, that we were catching up with the project manager.

What did you find most impressive or unique about this company?

Their ability to deliver a solid platform in a short time at a very low price was impressive.

Are there any areas for improvement or something they could have done differently?

Nothing

BACKGROUND

We are a full-service auto repair shop. We specialize in German cars, exclusively BMWs. I am the co-owner and managing partner of the shop.

OPPORTUNITY / CHALLENGE

We hired CT Software Solutions to develop a custom software for us. Our goal was to have our own platform for finding and ordering parts from local vendors more efficiently than the existing ones on the market. We also wanted to have a way to track the status of the part that is being delivered to us.

SOLUTION

How did you select this vendor and what were the deciding factors?

The owner visited us to get modifications done on his vehicle. After a detailed conversation with him, we found out about him and his company CT Software Solutions. We did our own research about his company and the projects that his team has done. As a result, we were certain about his team and their ability to deliver a solid platform. Their portfolio had a big impact on our decision-making.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, we had a lengthy meeting with their lead architect Miro to explain to them what we are trying to accomplish. He gathered all the info from us and then presented it to his team to give us a quote and timeframe. It only took them a couple of days to conduct research on the possible ways to implement this and to draft the first list of deliverables and milestones accordingly.

As soon as we agreed on the price and signed the contract, they started the development of the platform. Throughout the process, they were constantly updating us with the status of the project weekly, they even gave us access to their development board so we could see daily what is being worked on. The owner himself was also involved in the day-to-day operation and was making sure that the process is moving forward as smoothly as possible. 

How many people from the vendor's team worked with you, and what were their positions?

There were 5 people working with us simultaneously . 1 backend developer, 1 frontend developer, 1 architect, 1 project manager and the owner himself. 

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They managed to deliver a solid platform for us that works very well. We are able to save a lot of money on finding and ordering parts. They used some creative ways to centralize all vendors info efficiently. The entire project took 4 months with no delays.

Describe their project management style, including communication tools and timeliness.

Their project manager Art was very knowledgeable, he knew his stuff very well. They utilized agile methodology to develop the platform on time. They put us on a communication app called Slack so that we could communicate with the key people.

What did you find most impressive or unique about this company?

The price that they offered to us was literally one-fourth of the price that bigger firms offered to us. In addition, their delivery time was very accurate, the quality of the platform was superb.

Are there any areas for improvement or something they could have done differently?

I think they should grow their team since they do have the capability to focus on volume. 

BACKGROUND

Please describe your company and your position there.

I am an executive responsible for overseeing the operations and management of a pet spa company. My role involves setting company strategy, making decisions, and ensuring the company's financial performance. My goal is to build a successful business that provides high-quality grooming, spa services, and care to customers' pets in a safe, comfortable and nurturing environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CT Software Solutions, and what were your goals?

Puppy Island Care & Spa hired CT Software Solutions to develop a mobile app and a booking platform to improve the customer experience. The goal was to have a mobile application through which customers can easily check-in for appointments, view their pet's grooming and spa services, and receive regular updates on their pets.

The objective was to streamline the booking process, enhance customer engagement, and provide an easy and convenient way for customers to access information about their pets' care at the spa.

SOLUTION

How did you select this vendor and what were the deciding factors?

The selection of CT Software Solutions as a vendor for mobile app development and booking platform for Puppy Island Care & Spa was based on several factors. One of the key deciding factors was their impressive portfolio of previous work and experience in the development of similar projects. The price efficiency of their services, compared to other vendors, was also considered during the selection process.

Additionally, their delivery speed and ability to meet deadlines was evaluated and deemed satisfactory. The staff friendliness and professionalism of the CT Software Solutions team also played a role in the decision-making process, as we wanted to work with a vendor that was easy to communicate with and able to understand our specific requirements. Overall, these factors played a crucial role in the selection of CT Software Solutions as our vendor for mobile app development and booking platform.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work for the mobile app development and booking platform project included the following steps:

1. Requirements gathering: CT Software Solutions conducted meetings with Puppy Island Care & Spa to gather and understand the business requirements, goals, and objectives of the project.
2. Design and prototyping: Based on the requirements, CT Software Solutions created wireframes, prototypes, and visual designs for the mobile app and booking platform.
3. Development: The development process involved coding and testing the mobile app and booking platform, incorporating any necessary updates and modifications.
4. Deployment: The mobile app and booking platform were deployed and made available for customers to download from the app stores.

The key deliverables for the project included:

• A fully functional and user-friendly mobile app for customers to check-in for appointments, view their pet's grooming and spa services, and receive regular updates on their pets.
• A robust and scalable booking platform that integrates with the mobile app and facilitates easy and convenient bookings for customers.
• A comprehensive user manual and training materials for the customers and employees to familiarize themselves with the app and platform.

The technologies used for the project included:

• Mobile app development: React Native
• Booking platform development: Node.js, MongoDB
• UI design: Sketch, Adobe XD
• Testing and QA: Jest, Enzyme, Selenium WebDriver

Overall, the scope of work for the mobile app development and booking platform project involved delivering a comprehensive solution that met Puppy Island Care & Spa's business requirements and goals, focusing on delivering high-quality, user-friendly, and efficient technology solutions.

How many resources from the vendor's team worked with you, and what were their positions?

The vendor's team consisted of four resources who worked closely with Puppy Island Care & Spa on the mobile app development and booking platform project. The team included: One full-stack developer responsible for coding and developing the mobile app and booking platform.

One designer who was responsible for the user interface design and user experience of the mobile app and booking platform.

One requirements person who worked closely with the Puppy Island Care & Spa team to gather and understand the business requirements, goals, and objectives of the project.

One project manager who was responsible for overseeing the project, ensuring the project was delivered on time and within budget, and managing communication between the vendor and the client.

Overall, the four resources from the vendor's team worked closely with Puppy Island Care & Spa to deliver a successful and high-quality solution for the mobile app development and booking platform project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased customer engagement, improved customer satisfaction, increased bookings, and increased revenue.

Describe their project management style, including communication tools and timeliness.

• Effective communication: CT Software Solutions used a combination of in-person meetings, email, and project management tools such as Asana or Trello to keep the project on track and ensure clear and regular communication with the Puppy Island Care & Spa team.
• Timely delivery: The vendor demonstrated a strong commitment to delivering the project within the agreed-upon timeline, regularly providing status updates and working efficiently to meet deadlines.
• Collaborative approach: CT Software Solutions took a collaborative approach to project management, working closely with the Puppy Island Care & Spa team to understand their specific requirements and to incorporate any necessary updates and modifications into the project.
• Flexibility: The vendor demonstrated a willingness to adapt and be flexible in their project management style to meet the changing needs of the project, while still maintaining a focus on delivering high-quality results.

Overall, the project management style of CT Software Solutions was effective, efficient, and collaborative, with a strong focus on clear communication and timely delivery of the mobile app and booking platform.

What did you find most impressive or unique about this company?

Technical expertise: The company has a strong understanding of the latest technologies and development methodologies. They also can provide high-quality and innovative solutions that meet the specific needs of its clients.

Attention to detail: The company places a high value on delivering high-quality, well-designed, and thoroughly tested solutions that meet the exact requirements of their clients.

Customer-focused approach: The company takes a customer-focused approach, working closely with clients to understand their specific needs and requirements and delivering solutions that meet their goals and objectives.

Strong project management: The company has a strong project management team and processes, ensuring that projects are delivered on time and within budget, with clear and regular communication throughout the project.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director of Ekoms App Inc, a leading platform that connects retailers with their customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CT Software Solutions, and what were your goals?

We wanted to develop a mobile app for our chain of retailers to connect them with their customers as smoothly as possible. We approached CT Software Solutions for their Web & Mobile App development services.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our partners who used CT Software Solutions for their Mobile App Development needs connected us. After reviewing their portfolio, we were confident enough to give them a try. And YES, we made the best decision by choosing them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, we met with their business analyst Art to discuss our requirements and idea. He spent the entire day with us to understand our requirements. He then noted all of our requirements and passed them to his team. In less than 48 hours, their team already mapped out the architecture and scope of work, then they sent us a detailed document specifying the timeframe and cost.

We were shocked at how efficient the timeframe and project cost was. In a nutshell, we signed an agreement with them to start the project. The communication was very transparent and they constantly updated us with testing builds every week, by the end of each sprint. They gave us access to notion so that we could track the progress on a daily basis. Overall, the process was very smooth and they successfully delivered us a bug-free platform.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to us to be our main point of contact. They dedicated 1 full-time full stack developer, 1 full-time front end developer, and 1 part-time DevOps engineer on the development side.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our app is able to successfully handle high traffic, the most notable feedback that we received from our retailers. Most importantly, our users love the user interface of our app.

Describe their project management style, including communication tools and timeliness.

They used agile methodology to deliver our platform. They followed a protocol called daily standups, by which they kept us in the loop of what is being worked on.

What did you find most impressive or unique about this company?

Their speed, efficiency, and the quality of their work, as they mention on their website. They delivered fast with top-notch quality.

Are there any areas for improvement or something they could have done differently?

Not that I can think of now.