Name: CRMiUM
Address: 16 Kudryashova Street, Kyiv, Ukraine, 03035, UA
Telephone: 38 (093) 170-37-47
Price range: $50 - $99
Rating: 5.0

Selection. Integration. Care.

CRMiUM is a CRM and ERP consulting and systems integration firm based in Kyiv, Ukraine, with over 10 years of experience. They configure, integrate, and automate CRM and ERP systems, building sales funnels and process automation for midmarket and small-business clients.

Working With CRMiUM

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Kyiv, Ukraine
Year founded
Founded 2016

Service Lines

CRM Consulting and SI: 60%
ERP Consulting and SI: 20%
Business Consulting: 10%
Low/No Code Development: 10%

Select Focus Area

CRM Functions

Sales automation: 40%
CRM Customer Support: 30%
Marketing automation: 20%
Other CRM focus: 10%

Low Code Development

Zoho Creator: 80%
Creatio: 20%

CRM Solutions

Zoho CRM: 60%
Other CRM: 40%

Industries

Education: 20%
Information technology: 20%
eCommerce: 20%
Advertising & marketing: 15%
Business services: 10%
Financial services: 5%
Manufacturing: 5%
Other industries: 5%

Clients

Midmarket ($10M - $1B): 70%
Small Business (<$10M): 30%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

CRMiUM provides good value for cost, with competitive pricing and tailored solutions. Project costs vary, with some engagements ranging from $2,000 to $50,000, depending on complexity. Clients appreciate the team's responsiveness and expertise, contributing to high satisfaction with their services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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CRM Consultancy Packages

starting at $900/total

CRMiUM Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Expertise in CRM Solutions

CRMiUM is praised for their deep expertise in implementing and customizing CRM systems like Zoho, Pipedrive, and Hubspot. They are seen as knowledgeable and capable of tailoring systems to fit specific business needs, ensuring client satisfaction.
Improvement in Business Processes

Clients report significant improvements in business processes and efficiency as a result of CRMiUM's work, often mentioning streamlined operations and better management of customer relations.
Effective Problem Solving

CRMiUM is recognized for their problem-solving capabilities, often finding innovative solutions to complex challenges. Their ability to address and overcome obstacles is a valued aspect of their service.
High-Quality Service

The quality of service provided by CRMiUM is frequently noted, with clients expressing satisfaction with the deliverables and the overall execution of projects. Their service quality is a key factor in positive feedback.
Customization and Personalization

CRMiUM stands out for their ability to customize solutions according to the unique needs of each client, often going beyond standard implementations to create tailored systems that enhance business processes.

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CRMiUM Reviews

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CRM Consulting and SI
Confidential
July 2023 - Mar. 2024

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their dedication is highlighted by their technical manager, who notably provided support beyond her working hours."

Mar 21, 2024

Visa Support Manager, Work Vision Group

Valerii Shevchuk

Other industries
Poznan, Poland
11-50 Employees
Online Review

CRMiUM helped an employment company find the right CRM system for their operations. Then, the team handled the entire CRM integration, providing customer support and CRM optimization.

Thanks to CRMiUM's adaptability and tailored approach, the client was able to implement a CRM system, streamlining their operations and enhancing partner engagement. CRMiUM was competent, flexible, and dedicated to the project's success. Moreover, their technical expertise was outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Visa support manager of Work Vision Group

Describe what your company does in a single sentence.

Employment in Poland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Find right CRM system
Client support optimisation

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

High ratings
Close to my geographic location

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Starting our CRM integration with CRMium, we initially faced some communication challenges. However, CRMium quickly adapted, tailoring their approach to meet our unique needs. Their expertise helped us with CRM system, streamlining our operations and enhancing customer engagement.

Despite early hurdles, CRMium's dedication to our project proved invaluable, leading to a successful partnership. For those looking for a competent and flexible CRM integration partner, CRMium stands out for its ability to deliver tailored solutions and exceptional support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM integration with CRMium concluded successfully, including the optimization of two key workflows. This has streamlined our operations and enhanced efficiency in customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRMium stands out as a reliable partner, consistently delivering timely solutions. Their dedication is highlighted by their technical manager, who notably provided support beyond her working hours. This commitment ensures CRMium delivers quality service and support, making them a top recommendation for CRM integration.

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

CRMium's commitment, especially evident when their technical manager offered support after hours, is particularly impressive. This goes beyond typical service standards, showcasing their dedication to client success and setting them apart as a remarkably responsive partner in CRM integration.

Are there any areas for improvement or something CRMiUM could have done differently?

The initial miscommunications suggest an opportunity to further refine their client onboarding process and communication strategies. Streamlining these early interactions can help set clearer expectations and build a solid foundation from the start.

RATINGS

4.5

CRM Consulting and SI Other Digital Marketing
CRM Customer Support Marketing automation Sales automation
Less than $10,000
Oct. - Nov. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their speed and clarity of tasks were impressive."

Feb 28, 2024

CMO, Futura Hata

Zhanna Babyk

Real estate
Kyiv, Ukraine
11-50 Employees
Online Review

CRMiUM set up a CRM for a real estate development company's projects. After learning the client's goals, the team developed a sales funnel, filled out deal cards, and connected additional services for use.

CRMiUM successfully accomplished the tasks on time and within budget. Their managers were always in touch and ready to answer all questions, ensuring a seamless workflow. Communication was efficient via virtual meetings. CRMiUM's speed and clarity of tasks stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CMO of Futura Hata

Describe what your company does in a single sentence.

real estate development company, we build various types of real estate in Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

The task was to set up a srm for a real estate development company for 2 different projects.
Develop a sales funnel, filling out deal cards. Connect additional services for use
To teach managers to work

SOLUTION

How did you find CRMiUM?

recommendation

Why did you select CRMiUM over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up a CRM is a difficult process, but with this company everything went as smoothly as possible, quickly and most importantly within the stated budget. Company managers are always in touch and always ready to answer all questions. We will definitely have joint projects!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CRM works logically and without failures, sales department managers are comfortable to use, marketing department receives the necessary analytics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire process of cooperation was completed on time and within the agreed budget.

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

Their speed and clarity of tasks were impressive.

Are there any areas for improvement or something CRMiUM could have done differently?

everything was great

RATINGS

5.0

CRM Consulting and SI
CRM Customer Support HubSpot CRM Consulting & Implementation Sales automation
Confidential
Jan. 2022 - Sep. 2023

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"Their attention and flexibility were impressive."

Feb 22, 2024

Co-Founder, GoIT LatAm

Volo Potapenko

Education
Colombia
11-50 Employees
Online Review
Verified

CRMiUM set up Hubspot CRM for an online learning platform. The team also provided maintenance and development of new features and automation.

The client was satisfied with CRMiUM’s work. The team was responsive, attentive, and flexible. Communication was efficient via virtual meetings and email. Their high quality of service made them stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of GoIT LatAm

Describe what your company does in a single sentence.

Online courses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Set up Hubspot
Implement our pipeline into the CRM logic
Maintenance and features development

SOLUTION

How did you find CRMiUM?

know the founder

Why did you select CRMiUM over others?

Close to my geographic location
Pricing fit our budget
Referred to me

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us to choose, set up and develop Hubspot so it met our pipeline. + constant maintenance and development of new features and automation was done

RESULTS & FEEDBACK

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were more responsive than I was:)

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

we were a small customer budget for a high level of quality of service. Their attention and flexibility were impressive.

Are there any areas for improvement or something CRMiUM could have done differently?

They were great.

RATINGS

5.0

Business Consulting CRM Consulting and SI
Business Process Management Consulting Accessibility Consulting Business Transformation Consulting
Less than $10,000
Aug. 2023 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their high level of service and professionalism were impressive."

Feb 21, 2024

Department Manager, Localica.io

Anonymous

Business services
Estonia
201-500 Employees
Online Review

CRMiUM optimized the business processes of a localization firm and integrated them into Pipedrive CRM software. They identified the client's technical requirements and divided the project into several stages.

CRMiUM delivered a fully functional CRM system and implemented the optimized business processes for the client's managers. Their team leveraged their knowledge of the CRM systems to complete tasks on time. When rescheduling was inevitable, they informed the client in advance to avoid inconveniences.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Department Manager of Localica.io.

Describe what your company does in a single sentence.

Localica.io is a company that specializes in providing localized solutions for businesses. They offer a range of services aimed at helping companies effectively target specific local markets. This includes localization of websites, apps, and content, as well as providing market research and insights tailored to different geographic regions.

Additionally, Localica.io may offer consultancy services to assist businesses in adapting their products or services to meet the needs and preferences of local consumers. Their focus is on enabling businesses to thrive in diverse markets by bridging language and cultural barriers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Provide Pipedrive CRM system
Optimize the business processes of the sales department and set them up in the CRM

SOLUTION

How did you find CRMiUM?

Referral

Why did you select CRMiUM over others?

High ratings
Referred to me

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team divided the project into several stages. There were several meetings dedicated to getting to know each other in order to correctly determine the pool of tasks. Then, we started drawing up technical specifications, a calendar, and deadlines. We made an estimate and set all the priorities. Next, we closed each stage and checked + tested the performance of our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Correctly and quickly implemented processes for managers
CRM performs all its tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was OK. The deadlines were met; if a rescheduling was needed, everything was agreed upon in advance and with a description of the reason, so this did not cause any inconvenience. Everything is correct.

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their high level of service and professionalism were impressive. The team really understands processes and CRM systems.

Are there any areas for improvement or something CRMiUM could have done differently?

It would be possible to make the services a little cheaper, but this is justified by the quality of service and the dedication of the employees to their work.

RATINGS

5.0

API Development Application Management & Support CRM Consulting and SI
$10,000 to $49,999
Oct. 2023 - Ongoing

4.5

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their honest and direct communication style."

Feb 16, 2024

COO, Prestige VIP

Luke Mantoura

Hospitality & leisure
London, England
11-50 Employees
Online Review

A hospitality company has hired CRMiUM to handle a complete overhaul of their CRM system and all of its associated operating procedures. They're tasked with handling review, testing, and implementation as well.

CRMiUM's work has boosted efficiencies in the client's stock management, contract creation, and reporting processes. A reliable partner, the team communicates effectively and provides valuable insights to boost their productivity. Their attentiveness to needs and transparent communication stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Prestige VIP

Describe what your company does in a single sentence.

Prestige VIP are a provider of premium VIP hospitality to sporting, cultural, music and dinning events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

CRM automation
Document & Contract generation
Clear Reporting

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project that CRMium have engaged in on behalf of Prestige VIP Ltd has required a complete overhaul of our CRM system and associated operating procedures. Work delivered has included analysis of requirements, process design, development build, review & testing, implementation and process roll out.
Specifics have included the conversion of leads to contacts, contacts to clients, deal creation (including supporting documentation such as contracts) and product depository and associated stock management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visibility of "in stock" products across sales team
Easy management of products for back office team
Automation with API linkage to payments portal
Contract creation (each deal requires a bespoke document including imaging) Clear reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRMium have been very attentive to our business' requirements. Igor (our point of contact) has been superb in terms of communication and is always available either via email and or whatsapp - he has regularly provided support out of business hours. One of the key elements to the success of the project thus far has been the flexible approach to our requirements and CRMium balancing our instructions with suggesting alternative approaches - the yield from this approach has been very productive and helpful.

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their honest and direct communication style. Where there have been requests from our side for functionality that isn't possible, would require a longer development lead time etc. CRMium have been great at stating this but also offering alternative solutions to try to overcome the issue.

Are there any areas for improvement or something CRMiUM could have done differently?

No - all deliverables requested have been successfully implemented and or are in the works for implementation with a process approved by our business.

RATINGS

4.5

Business Consulting CRM Consulting and SI Web Development
Less than $10,000
June - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Your professional skills and support are at the highest level."

Nov 10, 2023

Business Development Manager, DEZEGA

Volodymyr Mandrovskyi

Manufacturing
Kyiv, Ukraine
201-500 Employees
Online Review
Verified

CRMiUM provided business development services for an underground breathing equipment manufacturer. The team set up the client's CRM system to make processes easier and faster.

Thanks to CRMiUM's help, the client's business processes became more streamlined. The team completed the project on time and communicated their progress to the client regularly. Moreover, they had a creative and effective approach to solving issues, which demonstrated their flexibility.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of DEZEGA

Describe what your company does in a single sentence.

Manufacturing breathing equipment for underground

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

to implement the tasks of business development

SOLUTION

How did you find CRMiUM?

Online Search
Referral

Why did you select CRMiUM over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We would like to express our sincere thanks for your exceptional contribution to the setup of our CRM system. Your creative and operational approach to solving non-trivial tasks impressed us. It is especially important to note your deep understanding of the essence of our business, which was reflected in the precise settings of various sections of the system. Your customer orientation did not leave us indifferent. Your professional skills and support are at the highest level.

We believe this deserve the best reviews. We recommend your services to all colleagues in various industries. Thank you once again for your excellent work and we hope for further successful cooperation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Processes became easier and faster updating, for better monitoring and taking into the further management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was in time and regularly updated

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

business relationships are on the highest level and flexibility in every day task and issue

Are there any areas for improvement or something CRMiUM could have done differently?

Just keep going like this

RATINGS

5.0

CRM Consulting and SI
Business Intelligence Consulting Other CRM focus
Less than $10,000
July - Sep. 2023

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"All items were delivered on time and according to the predefined plan."

Oct 24, 2023

CMO, MK:translations

Oleksandr Kartashov

Business services
Kyiv, Ukraine
11-50 Employees
Online Review

CRMiUM provides CRM integration services for a translation and localization company. They've integrated the client's CRM system with other products, transferred their existing database, and set up analytics.

Thanks to CRMiUM, the client has successfully switched to a new CRM system and optimized their processes. CRMiUM has delivered the project on time and according to the initial scope of work. Although the service provider could be more technically specific, their ease of communication is commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CMO of MK:translations

Describe what your company does in a single sentence.

Translations and Localizations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

SRM integration

SOLUTION

How did you find CRMiUM?

Referral

Why did you select CRMiUM over others?

High ratings
Good value for cost
Referred to me

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

we needed to switch to a new system, which included:

transfer of the current database
integration with other products.
analytics setup

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have switched to a new СRM system, all processes are working correctly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered on time and according to the predefined plan.

What was your primary form of communication with CRMiUM?

Email or Messaging App

What did you find most impressive or unique about this company?

ease of communication

Are there any areas for improvement or something CRMiUM could have done differently?

specify the technical specifications in more detail

RATINGS

5.0

CRM Consulting and SI
CRM Customer Support Sales automation
Confidential
Mar. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered all tasks on time."

Oct 24, 2023

Deputy Head of Sales, Insurance Company

Anonymous

Financial services
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

CRMiUM integrated a CRM system for an insurance company. The team supported the client during the implementation and instructed their employees on the system's usage.

With CRMiUM's support, the client witnessed a 45% uptick in successful leads. The service provider delivered the project on time, provided the client with 24/7 support, and communicated effectively via email and virtual meetings. Ultimately, the client was pleased with the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Deputy Head of Sales of an Insurance Company

Describe what your company does in a single sentence.

Insurance for the exporters of Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

To set CRM system

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

High ratings

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SettingCRM system, support during the period of its implementation, education for the employees how to use it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

45% successful deals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all tasks on time. They provided 24/7 online supporting

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Online supporting

Are there any areas for improvement or something CRMiUM could have done differently?

Client support

RATINGS

5.0

API Development Accounting CRM Consulting and SI
Financial Audit Management Accounting CRM Customer Support Marketing automation CRM Social Relationship Management OPEN API REST API Webhook API Zoho Creator
$10,000 to $49,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciate their willingness to implement new ideas."

Oct 20, 2023

CEO, Coffee Group

Sergey Vovchenko

Other industries
Kyiv, Ukraine
11-50 Employees
Online Review

A coffee machine rental company hired CRMiUM to install Zoho CRM systems, support the client's system operability, and update and implement new business tools.

Thanks to the efforts of the CRMiUM team, the company now has the ability to confidently analyze their data and make it easier to use. The team is highly responsive, and internal stakeholders are impressed with the CRMiUM's out-of-the-box thinking and innovation solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chif of Coffee Group

Describe what your company does in a single sentence.

We have been providing a turnkey coffee machine rental service for 9 years. But in 2019, everything changed. We analyzed countless competitors, studied our target audience, and understood who our customers are in real life. We met them and learned about all their needs, desires, and dissatisfactions. We realized how to act to be perfect for our customers. We started the path of renewal.

We restructured the company. We hired top-notch specialists that we were missing. Financial and market analysts, care managers, product managers, and service engineers. We have formed an integrated professional team that is able to meet the needs of our customers and promote new products. Our customers confirm this Makrokhim, Ukrzaliznytsia, Sheriff, Ekmi-color, Caparol Ukraine, Idea Consulting, Abona Ukraine, Multiplex cinema chain and 500+ other clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Installation of zoho crm system, implementation of necessary integrations, support of system operability, updating and implementation of new tools from zoho

SOLUTION

How did you find CRMiUM?

Referral

Why did you select CRMiUM over others?

Great culture fit
Company values aligned

How many teammates from CRMiUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Installation of zoho crm system, implementation of necessary integrations, support of system operability, updating and implementation of new tools from zoho

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ability to confidently analyze company data, Ease of use of the system in our environment, increase efficiency of managers' work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A very responsible team that does not violate deadlines, which is always willing to listen to ideas and implement them in the work processes.

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their willingness to implement new ideas.

Are there any areas for improvement or something CRMiUM could have done differently?

Perhaps, but I can't think of anything at the moment.

RATINGS

5.0

API Development Application Management & Support CRM Consulting and SI Digital Asset Management
Other app platform Other CRM focus Partner API
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything was always on time."

Oct 19, 2023

Marketing Team Lead, Travel Company

Yurii Nossov

Other industries
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

CRMiUM provides CRM management services for a travel company. Their responsibilities include day-to-day management of the client's CRM.

Thanks to CRMiUM's efforts, the client has experienced revenue growth. The team has consistently met deadlines and maintained responsive communication throughout the engagement. Their impressive quality of work and personable approach have been noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Team Lead of a Youth travel company.

Describe what your company does in a single sentence.

Youth travel company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

CRM management

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

Close to my geographic location
Pricing fit our budget
Good value for cost

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CRM day-to-day management. All types of tasks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth profit of our company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always on time.

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

People.Quality. Time

Are there any areas for improvement or something CRMiUM could have done differently?

RATINGS

5.0

Showing 21-30 of 48 Reviews

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System customization
Automations setup	–
Connection	FB Messenger Telephony Email	FB Messenger Telephony Email WhatsApp	FB Messenger Telephony Email WhatsApp Native Microsoft Google integrations
Customizing reports	Configuring reports in the Reports section	Configuring reports in the Reports section Customizing dashboards	Configuring reports in the Reports section Customizing dashboards Homepage customization
Integrations	Not included	Up to 3 integrations	Up to 10 integrations
Launching	General video tutorial on navigating the system	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	1 week	2 week	4 week

Small $900 /total
Requirements elicitation
System customization
Automations setup	–
Connection	FB Messenger Telephony Email
Customizing reports	Configuring reports in the Reports section
Integrations	Not included
Launching	General video tutorial on navigating the system
Professional guidance	1 week

Medium $2,700 /total
Requirements elicitation
System customization
Automations setup
Connection	FB Messenger Telephony Email WhatsApp
Customizing reports	Configuring reports in the Reports section Customizing dashboards
Integrations	Up to 3 integrations
Launching	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	2 week

Large $5,000 /total
Requirements elicitation
System customization
Automations setup
Connection	FB Messenger Telephony Email WhatsApp Native Microsoft Google integrations
Customizing reports	Configuring reports in the Reports section Customizing dashboards Homepage customization
Integrations	Up to 10 integrations
Launching	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	4 week

Locations (1)

16 Kudryashova Street Kyiv, Ukraine 03035

50 - 75

Contact CRMiUM

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Teliqon Communications OÜ

(1)

Serhiy Bohush

CRMiUM

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