Name: CRMiUM
Address: 16 Kudryashova Street, Kyiv, Ukraine, 03035, UA
Telephone: 38 (093) 170-37-47
Price range: $50 - $99
Rating: 5.0

Selection. Integration. Care.

CRMiUM is a CRM and ERP consulting and systems integration firm based in Kyiv, Ukraine, with over 10 years of experience. They configure, integrate, and automate CRM and ERP systems, building sales funnels and process automation for midmarket and small-business clients.

Working With CRMiUM

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Kyiv, Ukraine
Year founded
Founded 2016

Service Lines

CRM Consulting and SI: 60%
ERP Consulting and SI: 20%
Business Consulting: 10%
Low/No Code Development: 10%

Select Focus Area

CRM Functions

Sales automation: 40%
CRM Customer Support: 30%
Marketing automation: 20%
Other CRM focus: 10%

Low Code Development

Zoho Creator: 80%
Creatio: 20%

CRM Solutions

Zoho CRM: 60%
Other CRM: 40%

Industries

Education: 20%
Information technology: 20%
eCommerce: 20%
Advertising & marketing: 15%
Business services: 10%
Financial services: 5%
Manufacturing: 5%
Other industries: 5%

Clients

Midmarket ($10M - $1B): 70%
Small Business (<$10M): 30%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

CRMiUM offers good value for cost, with clients praising their pricing fit and quality of service. Project costs vary, with some engagements around $3,000–$5,000 and others up to $50,000. They are known for delivering high-quality work on time and providing responsive support.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

CRM Consultancy Packages

starting at $900/total

CRMiUM Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Potential for Faster Delivery

While most clients are satisfied with the delivery timelines, some suggest that CRMiUM could improve by accelerating project completion without compromising quality. This indicates a minor area for potential enhancement.
Strong Project Management

Clients commend CRMiUM for delivering projects on time and within budget. Their organized approach, frequent communication, and use of tools like Zoom and Telegram ensure a smooth workflow and client satisfaction.
Proficiency in CRM Integration

CRMiUM is consistently praised for their ability to integrate CRM systems effectively, customizing solutions to fit client-specific needs. Their work spans various industries, proving their adaptability and technical expertise in systems like Zoho, Pipedrive, and HubSpot.
Customization and Flexibility

The team excels at customizing CRM systems to align with specific business processes, demonstrating flexibility and a deep understanding of client needs. This tailored approach is highly valued by clients across various sectors.
Positive Client Outcomes

CRMiUM's work frequently results in improved business metrics for clients, such as increased deal closures, enhanced customer satisfaction, and growth in client bases. Clients appreciate the tangible improvements in their operational efficiency.
Effective Automation Solutions

CRMiUM has successfully implemented automation solutions that have streamlined client operations, enhanced efficiency, and improved sales processes. Clients report significant time savings and improved data management.

Was this helpful?

CRMiUM Reviews

Submit a Review

Verified

All Filters

0 selected

Sort by

Custom Software Development
Less than $10,000
May - Aug. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to solve any problem along the project and valuable advice on narrow questions were impressive."

Nov 18, 2022

CEO, Mathema.me

Vitalii Shkil

Education
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

CRMiUM developed a custom software for an online education platform. They integrated a CRM solution and worked on data migration.

Thanks to CRMiUM, the client's base of end customers increased by 500. The client was very satisfied with the deliverables and impressed with the partnership. The service provider's team was punctual, transparent, and communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I,m CEO and Co-founder at Mathema.me, an online math tutoring platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

Find and set CRM system for automatization process

SOLUTION

How did you select this vendor and what were the deciding factors?

I asked my environment about the best vendor in CRM integration solutions and received a strong recommendation to contact CRMiUM

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had to change the CRM system. So are challenge requests were: 1) Find CRM with the best fit for business needs 2) Structure processes architecture in CRM 3) Deploy and set integrations with CRM 4) Migrate data from old to new CRM

How many people from the vendor's team worked with you, and what were their positions?

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client base has grown from 1500 to 2000 customers per 3 months.

Describe their project management style, including communication tools and timeliness.

Punctuality and speed of communication, attention to detail, support, and transparent communication

What did you find most impressive or unique about this company?

Their ability to solve any problem along the project and valuable advice on narrow questions were impressive.

Are there any areas for improvement or something they could have done differently?

No answer

RATINGS

5.0

Custom Software Development
$10,000 to $49,999
Nov. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The vendors are consistently in touch 24/7."

Nov 14, 2022

Product Owner, Ensuria

Galyna Rohozina

Other industries
Kyiv, Ukraine
51-200 Employees
Online Review
Verified

A digital insurance agency was looking to optimize their business strategies, so they engaged with CRMiUM for their CRM system development services and implement a more agile solution to their operations.

While the engagement is ongoing, the results of the partnership have met the expectations of the internal team, much to the client's delight. The team is highly communicative, and internal stakeholders are particularly impressed with the vendor's accessibility and dedication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Product Owner in digital insurance company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

Our business grew up fast and in one moment we realised that we would like to use customisable CRM system which will cover all our business process and helps us

SOLUTION

How did you select this vendor and what were the deciding factors?

We choose the company by recommendation from our business partners

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We already have some of modules done for our business and we are going to plan high level architecture of CRM as well. Our business strategy changed due the situation on the market, we are trying to be Agile and bring cost from everything that we did.

How many people from the vendor's team worked with you, and what were their positions?

The PM is the main point of contact with the vendor company

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still outgoing and we have a plan for the next milestones.

Describe their project management style, including communication tools and timeliness.

The main communication provides through Project Manager, who gather all needed information, provide timelines and reported of the work which was done

What did you find most impressive or unique about this company?

The vendors are consistently in touch 24/7. Helps our business to grow up

Are there any areas for improvement or something they could have done differently?

We should plan the high level plan of CRM at the begging

RATINGS

5.0

Custom Software Development UX/UI Design
$10,000 to $49,999
Jan. 2020 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We admire their level of competence and understanding of business tasks."

Jun 3, 2022

CEO, Isaac Pintosevich Systems

Sergey Stepanov

Education
Ukraine
11-50 Employees
Online Review
Verified

CRMiUM provided recommendations for an online edtech firm. Their team implemented a Zoho CRM system and provided ongoing technical support.

It would be helpful outside of business hours, CRMiUM showed competence, coordination, and a high level of understanding.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Chief executive officer в Isaac Pintosevich Systems. online education edtech

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

Development of a software product for the CRM system. Technical support on an ongoing basis.

SOLUTION

How did you select this vendor and what were the deciding factors?

Selection by recommendation. High level of competence.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Implementation of the Zoho CRM system in the business. Development of custom solutions. Technical support of the CRM system.

How many people from the vendor's team worked with you, and what were their positions?

4 people. Project manager, business consultant, business analyst, technical specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the moment we have a well-functioning CPM system. This allows you to manage the business and develop it.

Describe their project management style, including communication tools and timeliness.

We interacted in short sprints. Coordination of tasks and their implementation.

What did you find most impressive or unique about this company?

We admire their level of competence and understanding of business tasks.

Are there any areas for improvement or something they could have done differently?

Sometimes we need help outside of business hours, it would be nice to have someone available to answer requests.

RATINGS

5.0

Custom Software Development IT Managed Services
Confidential
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their people are their best asset."

Jun 3, 2022

Zoho Analyst, GoIT

Olga Safonyk

Education
Kyiv, Ukraine
201-500 Employees
Online Review

CRMiUM is tasked with developing a CRM for an IT company. Two Zoho developers team up with the client for the project.

With the help of the CRMiUM team, the company has more than 80 satisfied employees. A professional team, they are able to implement any of the client's requests. They are accessible any time of the day, leading to a hassle-free process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Zoho Analyst at GoIT company which provide IT education

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM?

We work with CRMiUM from 2016, their developers help us to built iur CRM

SOLUTION

How did you select this vendor and what were the deciding factors?

They were the first company in Ukraine, who start to work with Zoho

Describe the project in detail and walk through their service package.

They set up our Zoho CRM and we work with them every day since 2016 to do our CRM better

How many resources from the vendor's team worked with you, and what were their positions?

Zoho developers - 2 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our system has long been a custom project. With the help of the CRMiUM we have the opportunity to implement any of our requests. Our system has more than 80 employees who are satisfied with its work

How effective was the workflow between your team and theirs?

We have connection whenever we need, 24/7

What did you find most impressive or unique about this company?

People. Their people are their best asset.

Are there any areas for improvement or something they could have done differently?

No, they can help with every question

RATINGS

5.0

Custom Software Development IT Managed Services Web Development
$10,000 to $49,999
May 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have fast and high-quality feedback on task setting and timely completion."

Jun 1, 2022

Integrator & Technical Specialist, WomanInsight

Sergei Zaprudsky

Education
Odesa, Ukraine
11-50 Employees
Online Review
Verified

An education platform hired CRMiUM to implement a CRM system. The system was configured and configured for different branches with integrations with various marketing services.

CRMiUM’s involvement has led to an influx of quality leads for the company. They follow a thorough process that works to ensure customer satisfaction. They provide fast and high-quality feedback, as well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

WomanInsight company provides trainings for women. I'm a technical specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

The company needed to implement a CRM system. The company's goal was to automate sales processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Сompany CRMIUM is a local integrator with good experience and reputation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ZOHO CRM was implemented and configured for different branches with a complex structure, and integration with various marketing services.

How many people from the vendor's team worked with you, and what were their positions?

It was one project manager and 1-2 programmers, depending on the tasks

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Professional and high-quality work from CRMIUM employees

Describe their project management style, including communication tools and timeliness.

They have fast and high-quality feedback on task setting and timely completion. We use Telegram and Zoom for communication

What did you find most impressive or unique about this company?

Employees of the company CRMIUM take on any level of complexity of the task

Are there any areas for improvement or something they could have done differently?

Everything is done in the best possible way

RATINGS

5.0

"Great team that will dive into your problem and solve it in the best possible way"

Custom Software Development Other IT Consulting and SI
Less than $10,000
Jan. - Dec. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We are happy with CRMiUM's high-level services!"

Apr 19, 2022

Founder, Legal Services Company

Anonymous

Legal
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

CRMiUM helped a legal services company with its client-based CRM system integration.

CRMiUM delivered the project, which increased the client's customers. The team had clear communication and their high-quality services impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner, legal services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

CRM integration. Systematisation of vlients’s base

SOLUTION

How did you select this vendor and what were the deciding factors?

CRM system integrated

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Clients’ control

How many people from the vendor's team worked with you, and what were their positions?

Incoming requests control

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy with CRMiUM's high-level services!

Describe their project management style, including communication tools and timeliness.

Time and spends economy

What did you find most impressive or unique about this company?

New clients amount increasing

Are there any areas for improvement or something they could have done differently?

Clear communication with new clients with a help of CRM

RATINGS

5.0

"5"

Custom Software Development
Less than $10,000
Jan. 2019 - June 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I appreciated how much they cared about my business."

Jan 26, 2022

Software Development Manager, Innovecs

Dmytro Baskakov

Other industries
Ukraine
501-1,000 Employees
Online Review
Verified

CRMiUM was hired by a technology company to build their ERP system from scratch. The team developed the system using Zoho People and Zoho CRM.

CRMiUM delivered the project on time, meeting the client's expectations. The organized and collaborative team led weekly meetings and presented demos to ensure an efficient workflow. They impressed with their relevant expertise and dedication throughout.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Software Development manager in the Corporate Systems

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM, and what were your goals?

We need system integrator with strong knowledge of Zoho vendor's systems

SOLUTION

How did you select this vendor and what were the deciding factors?

Work with CRMium was very professional. CRMium's business analyst heart all our requests.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Build from scratch Innovecs ERP system using the Zoho People and Zoho CRM.

How many people from the vendor's team worked with you, and what were their positions?

1 Business analyst, 2 developers, 1 customer experience manager. time to time people was changed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All modules was delivered and go live at time. ~37 modules was delivered with Deluge logic implemented

Describe their project management style, including communication tools and timeliness.

Weekly sync, DEMOs after the functionality ready.

What did you find most impressive or unique about this company?

The CRMium specialists. I appreciated how much they cared about my business.

Are there any areas for improvement or something they could have done differently?

Everything is OK.

RATINGS

5.0

Showing 41-47 of 47 Reviews

Exclusive Zoho Offers from Advanced Partner

Enhance your business efficiency with our Zoho solutions as an Authorized Zoho Partner for over 8 years. Rely on our expertise for smooth implementation and continuous support. Our commitment is to empower you to maximize the system's capabilities for optimal performance.

Small

Quick launch, Zoho products discovery

$900 /total

Requirements elicitation
System customization
Connection: FB Messenger Telephony Email
Customizing reports: Configuring reports in the Reports section
Integrations: Not included

Medium

For Zoho enthusiasts seeking more features

$2,700 /total

Requirements elicitation
System customization
Automations setup
Connection: FB Messenger Telephony Email WhatsApp
Customizing reports: Configuring reports in the Reports section Customizing dashboards

Large

Tech-perfect, ideal for advanced Zoho use

$5,000 /total

Requirements elicitation
System customization
Automations setup
Connection: FB Messenger Telephony Email WhatsApp Native Microsoft Google integrations
Customizing reports: Configuring reports in the Reports section Customizing dashboards Homepage customization

Features	Small $900 /total	Medium $2,700 /total	Large $5,000 /total
Requirements elicitation
System customization
Automations setup	–
Connection	FB Messenger Telephony Email	FB Messenger Telephony Email WhatsApp	FB Messenger Telephony Email WhatsApp Native Microsoft Google integrations
Customizing reports	Configuring reports in the Reports section	Configuring reports in the Reports section Customizing dashboards	Configuring reports in the Reports section Customizing dashboards Homepage customization
Integrations	Not included	Up to 3 integrations	Up to 10 integrations
Launching	General video tutorial on navigating the system	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	1 week	2 week	4 week

Small $900 /total
Requirements elicitation
System customization
Automations setup	–
Connection	FB Messenger Telephony Email
Customizing reports	Configuring reports in the Reports section
Integrations	Not included
Launching	General video tutorial on navigating the system
Professional guidance	1 week

Medium $2,700 /total
Requirements elicitation
System customization
Automations setup
Connection	FB Messenger Telephony Email WhatsApp
Customizing reports	Configuring reports in the Reports section Customizing dashboards
Integrations	Up to 3 integrations
Launching	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	2 week

Large $5,000 /total
Requirements elicitation
System customization
Automations setup
Connection	FB Messenger Telephony Email WhatsApp Native Microsoft Google integrations
Customizing reports	Configuring reports in the Reports section Customizing dashboards Homepage customization
Integrations	Up to 10 integrations
Launching	General video tutorial on navigating the system Personalised video tutorial on how to use the configured CRM Online training session
Professional guidance	4 week

Locations (1)

16 Kudryashova Street Kyiv, Ukraine 03035

50 - 75

Contact CRMiUM

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from CRMiUM like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

Teliqon Communications OÜ

(1)

Serhiy Bohush

CRMiUM

Selection. Integration. Care.

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

CRMiUM Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Potential for Faster Delivery

Strong Project Management

Proficiency in CRM Integration

Customization and Flexibility

Positive Client Outcomes

Effective Automation Solutions

Reviews mentioning:

CRMiUM Reviews

Custom Software Dev for Online Education Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM System Dev for Digital Insurance Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Online Edtech Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Development for IT Education Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM System Development for Education Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Integration for Legal Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Technology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

Exclusive Zoho Offers from Advanced Partner

Small

Medium

Large

Location

Locations (1)

Contact

Connections

Teliqon Communications OÜ