CranstonIT

BACKGROUND

I am the CFO of WA Solutions LLC

Technology enabled inventory management company providing end-to-end supply options for customers in the medical device, aesthetic, and ambulatory surgical center verticals. 

OPPORTUNITY / CHALLENGE

• Provide endpoint, server, security, asset management, and ticketing services (full suite MSP)

SOLUTION

Referral

• Great culture fit
• Good value for cost
• Company values aligned

2-5 Employees

MSP services

RESULTS & FEEDBACK

seemlessly provided endpoint management, cybersecurity, asset management through growth, segment carveout, rebranding, and new platform development

100% met deadlines and deliverables

Email or Messaging App

fantastic service. period.

I recommend that they don't change. They are great.

BACKGROUND

Please describe your company and position.

I am the VP, Operations of elizur

Describe what your company does in a single sentence.

At ēlizur, we supply state-of-the-art orthopaedic products and services to health care providers and their patients. Our comprehensive packages, implemented by credentialed and licensed staff, improve patient outcomes with a personalized musculoskeletal rehabilitation experience. Servicing areas throughout western Pennsylvania, eastern Ohio, and West Virginia, count on ēlizur to source the most technologically advanced products, arrange convenient delivery, ensure proper fit, provide individualized training, and expertly process claims. All the while, offering exceptional customer support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CranstonIT to accomplish?

• Network Enhancements, Device Management & Support and IT Partner
• Device Management & Support
• Network Enhancements

SOLUTION

How did you find CranstonIT?

Online Search

Why did you select CranstonIT over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from CranstonIT were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Cranston IT team has been instrumental in supporting a large-scale iOS device deployment and a comprehensive network infrastructure upgrade at our corporate office. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Speed, Bandwidth and Overall Improvement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very efficient and communication was great. The representative was flexible with working outside of business hours to not cause any distruptions.

What was your primary form of communication with CranstonIT?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Most recently, their team has been instrumental in supporting a large-scale iOS device deployment and a comprehensive network infrastructure upgrade at our corporate office. Both projects required careful planning, coordination, and execution, and CranstonIT delivered with professionalism, responsiveness, and minimal disruption to our daily operations. Their expertise, reliability, and commitment to customer service continue to make them an invaluable partner to our organization. We highly recommend CranstonIT to any business looking for a dependable and knowledgeable IT partner.

Are there any areas for improvement or something CranstonIT could have done differently?

No, all expectations were met