Search Engine Optimization
$10,000 to $49,999
May 2016 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They provide cost-effective service."

Jun 21, 2018

Owner, Antivirus Software Company

Anonymous

Other industries
New Delhi, India
11-50 Employees
Phone Interview
Verified

Confluence Solutions is doing SEO for two international markets. After implementing a keyword strategy, they’ve advertised via blogs and Google AdWords. The team also built a CMS solution for custom web pages.

Keyword rankings and organic leads are both performing well. Confluence Solutions’ knowledge base and transparent communication make them an effective long-term partner. The team is always available to offer advice or address a range of issues.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own an antivirus software company that provides customs solutions for problematic installations, usage, and upgrades.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confluence Solutions?

We needed additional marketing solutions to reach American and Australian audiences.

SOLUTION

What was the scope of their involvement?

Confluence Solutions optimized our website—which they recommended developing at beginning of the partnership—and created a keyword-based strategy. The team also created a CMS-based solution, which enabled customized pages for our needs in the American and Australian markets. They have also provided consulting services as the partnership has evolved. For SEO, the team is marketing our brand on various blogs and forums to replace discontinued advertising tactics via Bing and Google AdWords.

What is the team composition?

We work with one main point of contact.

How did you come to work with Confluence Solutions?

We found them through an online search. We reached out to other companies, they didn’t grasp the project fully.

How much have you invested in them?

We spend between $1500–$2000 per month.

What is the status of this engagement?

We started working together in May 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

According to Google Analytics and monthly SEO reports, keywords are ranking and organic leads have been coming in at a healthy pace.

How did Confluence Solutions perform from a project management standpoint?

At first, we spoke every day to oversee the website changes. Now that we have a stable product, we interact as needed. They’re always available for informal discussions and urgent matters via WhatsApp and phone, respectively.

What did you find most impressive about them?

They have consistently demonstrated knowledge of our needs and potential audience.

Do you have any advice for potential customers?

We had open discussions that helped foster a transparent partnership. Clients should know the metrics for success and parameters for evaluation.

RATINGS

5.0

"It has been a good experience."

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