Comrax

BACKGROUND

Please describe your company and position.

I am the CEO of Verified Builders

Describe what your company does in a single sentence.

Home Renovation Experts in Denver.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Comrax to accomplish?

• Seamless User Experience built on Drupal
• Enhanced Brand Presence
• Operational Efficiency

SOLUTION

How did you find Comrax?

Referral

Why did you select Comrax over others?

• Good value for cost
• Referred to me

How many teammates from Comrax were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

Website Design and Development:

• Design and develop a custom, responsive Drupal website aligned with the company’s brand and optimized for all devices.
• Implement basic SEO practices to enhance search engine visibility.

System Integrations:

• Integrate third-party systems using secure APIs and develop custom Drupal modules as needed.
• Conduct comprehensive testing to ensure seamless functionality across platforms.

Deliverables:

1. Custom Drupal Website:* A fully designed and developed website, responsive and SEO-optimized.
2. Integrated Systems:* All necessary third-party integrations, tested and fully operational.
3. Testing and QA Report:* Documentation of all testing processes, with confirmation of successful functionality across devices and browsers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic:* A measurable increase in website traffic, particularly from organic search, indicating improved visibility and SEO performance.
2. Enhanced User Engagement:* Higher user engagement metrics, such as increased average session duration, lower bounce rates, and higher click-through rates, reflecting an improved user experience.
3. Streamlined Operations:* Reduced time and resources needed for website management and content updates, indicating the efficiency of the new backend solutions and system integrations.
4. Improved Conversion Rates:* A noticeable increase in conversion rates, such as more form submissions, newsletter sign-ups, or product purchases, demonstrating the effectiveness of the website in achieving business goals.
5. Positive User Feedback:* Positive feedback from users or stakeholders, gathered through surveys or direct communication, showing satisfaction with the new website’s design and functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective, ensuring that all deliverables were met on time and within the agreed-upon schedule. They provided clear timelines from the outset and maintained regular communication, updating us on progress at every stage. Whenever we had specific needs or last-minute changes, they were responsive and accommodating, addressing our concerns promptly and professionally. Their proactive approach made the entire process smooth and stress-free.

What was your primary form of communication with Comrax?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Comrax was a top Drupal agency with a talented in-house team of designers and developers. We were assigned a dedicated project manager, making the website-building process smooth, collaborative, and professional. They expertly handled complex system integrations, and we couldn’t be happier with the results.

Are there any areas for improvement or something Comrax could have done differently?

No