Compoze Labs

BACKGROUND

Please describe your company and position.

I am the VP of Organizational Effectiveness of Outsource Consultants

Describe what your company does in a single sentence.

CX advisory services to match businesses with their business needs to identify the ideal contact center and technology providers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Compoze Labs to accomplish?

• Art of the Possible with AI
• Claude 101 Set Up and Usage
• Workshops: Leave with a new Claude skill to leverage

SOLUTION

How did you find Compoze Labs?

Webinar Speaker

Why did you select Compoze Labs over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Compoze Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought Compoze Labs in to lead the AI portion of our annual mid-year meeting. Specifically to get our team hands-on with Claude and show them how to actually use AI in their day-to-day, not just hear about it in theory. Paul led a presentation to discuss Claude 101 and the Art of the Possible followed by workshops tailored to each of our teams, and that’s what made the difference. What stood out was his flexibility. He took the time to understand what we were really trying to accomplish and built the sessions around our business instead of running a generic “AI 101.” Our people came away energized and many were already building in Claude by the end of the week. Internally, the AI sessions drew some of the most positive feedback we’ve ever gotten from a mid-year, with several team members saying it was the best one yet. We’d absolutely continue working with Compoze Labs and recommend them to any company that’s serious about putting AI to work. Thank you, Paul!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team left with Claude basics to start effectively using the tool and understanding how to use it. The team left the workshops with their department with specific Claude tools that applied to them and their work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time, they responded to our needs extremely well by tailoring the deliverables to our business needs and goals.

What was your primary form of communication with Compoze Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to deliver, listen to various teams on their needs, understand the business quickly, demo work in real time, tailor the delivery to our business needs not a one size fits all approach.

Are there any areas for improvement or something Compoze Labs could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m the CRO of Budscout AI, an AI-driven solutions company for the cannabis industry. We use robotics, machine learning, and AI to optimize plant growth, quality, and yield.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Compoze Labs?

We needed to build the UI for our robotic crop scouting system. The challenge was complex since we had to aggregate large amounts of multimodal sensing data into an interface that was easy to use and navigate without overwhelming the grower.

SOLUTION

What was the scope of their involvement?

Compoze Labs has built our system’s UI/UX from the ground up, from ideation to final functionality. Our system has to display clear images of the crop that are easy to view while simultaneously communicating location data and overlaying other data streams on top of the imagery to provide a comprehensive view of the variables impacting the grow/crop in a given location.

What is the team composition?

We’ve worked with 2–5 teammates from Compoze Labs.

How did you come to work with Compoze Labs?

Someone referred Compoze Labs to me. I chose them over other options because they offered good value for the cost.

What is the status of this engagement?

We started working with Compoze Labs in July 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Compoze Labs regularly mocks up different views and options so we can review and iterate. They’re quick to revise and produce so we can iterate quickly and keep the project on track. Once we reach an agreement on how things should look and operate, they move quickly to build out the interface and start importing data so we can test and confirm functionality.Moreover, we’ve brought our customers in to give feedback and review the UI/UX development as we go along. Compoze Labs is great at bringing some of our key users into the conversation. Our customers rave about the new interface. It’s easy to use, and the data is conveyed in a concise layout that doesn’t overwhelm the user like our previous interface did.

How did Compoze Labs perform from a project management standpoint?

Compoze Labs’ project management is excellent. They’re accommodating and keep the project on track. We communicate via virtual meetings.

What did you find most impressive about them?

Compoze Labs is a true partner.

BACKGROUND

Please describe your company and position.

I am the President of Physics Curriculum & Instruction

Describe what your company does in a single sentence.

Physics Curriculum & Instruction is an educational publishing company with focus on online learning resources.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Compoze Labs to accomplish?

• Move our online learning platform to high-performing cloud architecture.
• Train our employees with the skills necessary to manage the newly developed cloud architecture.

SOLUTION

How did you find Compoze Labs?

Referral

Why did you select Compoze Labs over others?

• Pricing fits our budget
• Company values aligned

How many teammates from Compoze Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involved creating AWS cloud architecture for our online learning platform. The AWS architecture included multiple EC2 servers, a shared Elastic File System, a Memcached memory data store, and an RDS database. It was important to have a highly secure and highly available (minimal to no downtime) system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficient and secure data handling. Highly reliable cloud computing with no downtime and no security issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The people we worked with understood and cared about our project throughout its entire development. Everything remained on schedule. After project completion we communicated with Compoze Labs for an extended time to receive ongoing support. The ongoing support was always provided in timely fashion.

What was your primary form of communication with Compoze Labs?

In-Person Meeting

What did you find most impressive or unique about this company?

The thought leadership in cloud architecture was incredibly appreciated.

Are there any areas for improvement or something Compoze Labs could have done differently?

Honestly, we were satisfied with everything from start to finish.

BACKGROUND

Please describe your company and position.

I am the VP of Engineering of MVMNT

Describe what your company does in a single sentence.

MVMNT is a freight tech startup building software to enable small & medium-sized brokerages an with enterprise-level TMS and embedded financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Compoze Labs to accomplish?

• Quick to market MVMNT Freight Marketplace application
• Ground up build of MVMNT's payments application/platform
• Support and enhances of our production payments application/platform

SOLUTION

How did you find Compoze Labs?

Online Search

Why did you select Compoze Labs over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Compoze Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MVMNT engaged with Compoze to deliver 2 green-field projects. The first of which was to build a quick to market web based Freight Marketplace application. They operated in an agile/scrum process to partner with MVMNT stake-holders to build the product and provide production support as well as enhancements. Secondly, Compoze built MVMNT's green field payments application and platform.

 As with the Marketplace, Payments is a web page application deployed to AWS. The team developed a secure platform to process documents, perform credit checks, and process payments on behalf of MVMNT's customers. 

This project was also run via agile/scrum and the Compoze team worked with MVMNT engineers and product stakeholder to see the product to market. They also supported the production Payments application and well as provided enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Progress was measured by team velocity and sprints. Milestones were measured around product GTM with users on the plaform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They complemented our project management process with a Compoze project manager team member. We would review standard sprint metrics and manage project projections and timelines. They were very adaptable as our needs changed.

What was your primary form of communication with Compoze Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone on the team was invested in our company's mission and the products we were trying to build. The team was (and continues to be) extremely supportive and engaged.

Are there any areas for improvement or something Compoze Labs could have done differently?

Nothing comes to mind. They were a great partner.

BACKGROUND

Introduce your business and what you do there.

I’m the director of technology and supply chain for Airfield Supply Co.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Compoze Labs?

We didn’t have developers, so our initial challenges were scaling up and finding good resources.

SOLUTION

What was the scope of their involvement?

We initially used Compoze Labs for recruitment. Over time, they addressed more of our needs and transitioned to our full-service solution. First, they helped us clean up the mess that our previous development company left. We were implementing Magento at the time, so we started by hiring their solutions architect.

They’ve finished the integration, but the team still works on upgrades and feature additions for the Magento site. We currently have 4–5 projects involved in the Magento project. Additionally, we plan to use Compoze Labs for ongoing maintenance.

What is the team composition?

We’ve worked with about 20 teammates throughout all of our projects. Paul (Managing Director) is our main point of contact, and we have three project managers.

How did you come to work with Compoze Labs?

We were having problems with our initial contractor. We looked at agencies, and one of them referred Compoze Labs.

How much have you invested with them?

We’ve spent between $1 million–$1.5 million.

What is the status of this engagement?

We started working with them in November 2019, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done over $20 million in revenue on the e-commerce platform they’ve implemented. Additionally, we’ve been able to generate over $1 million just in merchandising agreements by leveraging the new site and other technology they’ve worked on.

How did Compoze Labs perform from a project management standpoint?

Project management is good; they're easy to work with. When there are challenges, they’re very proactive at communicating how they’ll solve them. Moreover, they’re quick to solve issues when we see them.

We use Atlassian and do everything through Jira, Confluence, and Bitbucket. Additionally, we mostly communicate via Google Meet.

Are there any areas they could improve?

They could improve on a couple of things. First, their financial estimates have been off by a lot. With some projects, we’d like the billing to be granular. We want them to show us how many hours were spent on each task because sometimes they go beyond their estimate and bill us for ten tasks together. Secondly, some teams do a great job, and some don’t, so the development talent can be a hit-and-miss.

Do you have any advice for potential customers?

Make sure you have a good project manager to help vet your new hires. Also, stay on top of them about finances and be familiar with how billing works and what needs to be done. Hold them accountable for the estimates they give.

BACKGROUND

Please describe your company and your position there.

I am the General Manager of a company that provides software services for metals manufacturing and distribution industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Compoze Labs?

We used Compoze on 2 different projects.

One: We were working on our first server less project in AWS. We wanted to use Cloudformation, Codebuild and Codepipeline to orchestrate the CI/CD pipeline for the stack.

Two: Help us containerize our micro services. This involved the process of setting up a pipeline that would create and publish the containers and the ability for our customers to securely download and launch them.

SOLUTION

How did you select this vendor and what were the deciding factors?

Compoze was referred to us by an influencer in the Cloud Industry. Compoze was also working in the same space (ERP) as BTS-IT, Inc. The sales and the technical team seemed knowledgeable and down to earth. They understood our issues and had a strong grasp on the business and technical side of things.

Describe the project in detail and walk through the stages of the project.

Initial kick off call was set to to review the approach and the solution in detail. An estimate of different phases and clear deliverables for each phase were drawn up. A weekly review was set up and the dev team clearly explained what was done and what will be tackled next.

Any unexpected changes/additions were discussed in a transparent manner and we were always kept in the loop on the project status. Finally and most importantly - clear documentation was provided at hand off so that we can maintain what was built.

How many resources from the vendor's team worked with you, and what were their positions?

For the first project we had one resource: Managing Partner (and a technical architect). For the 2nd project we had the partner + another senior dev/architect

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first project (to set up the CI/D pipeline with cloud formation) was very successful. Compoze's team was very thorough and taught us a lot of new tricks. We hired them on the 2nd project to containerize our microservices and they are ahead of schedule and under budget on that one!

How effective was the workflow between your team and theirs?

Compoze was very responsive. The team would respond to emails reliable and we also had a weekly cadence to catch up in which we discussed project progress. They were also willing to answer general architectural questions we had.

What did you find most impressive or unique about this company?

Highly technically competent plus the technical team has the ability to talk to the clients - they can explain complex technical concepts in a simple way. They guide you to make decisions that are really in your best interest. The team also has a variety of technical expertise.

Are there any areas for improvement or something they could have done differently?

None that I can see so far!

BACKGROUND

Please describe your company and your position there.

I work with companies to help the develop digital solutions for their problems, to increase business efficiency and improve outcomes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elko?

A company I was working with had issues with connecting to to patients when they couldn't actually make it to the clinic. They also had problems with processing EMHR data, as their processes were largely still focused on manual input, which was time consuming and not without error.

What were your goals for this project?

We wanted to streamline processes and help the clinic connect properly to patients with a secure, HIPAA compliant application for messaging, feedback, data input and video calls. One of the key aspects was a high degree of simplicity and usability.

SOLUTION

How did you select Elko?

Elko seemed to have some experience in the healthcare space when I found them, and it was clear fairly early that they had they expertise in data handling specific to the healthcare sector that I needed.

They had a big focus on putting data security first, which we needed, and also pushed hard on what they kept calling 'patient-centric design' which seemed to resonate with me.

Describe the project in detail.

We worked on coming up with a feature set that met our requirements and was viable within our budget, then we had extensive workshops to decide the flow and layout of the application - so that it would be easy for even the most tech-phobic patients to use intuitively.

After this we went through the design and build process, first completing the MVP - then the final product.

What was the team composition?

I worked with the guys from sales, the leadership team and several developers, designers and product managers - they were great at getting people in the room at the right time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have an app up and running and patient feedback has been fantastic so far.

How effective was the workflow between your team and theirs?

Communication was excellent. We had regular catch up and feedback calls, the team was always on hand for last ditch tweaks and really had our interests in mind throughout.

What did you find most impressive about this company?

They explain every step of the process, simply but in detail - and their pricing was completely up front too so we didn't have any surprises.

Are there any areas for improvement?

We'll continue to update and improve the app and its features with Elko

BACKGROUND

Please describe your company and your position there.

I undertook this project in partnership with for one of my clients, a telehealth provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elko, and what were your goals?

Due to Covid-19, we needed to upgrade our patient care solutions - as we were dealing with higher volumes

SOLUTION

How did you select Elko and what were the deciding factors?

Elko showed us that they had expertise in data privacy and HIPAA compliance, a huge factor when looking for a solution provider. Security of EMHR was paramount.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Elko worked with me closely to discover my exact requirements. We then went through detailed product strategy sessions to come up with solutions to some problems that were likely to come up during development or even after deployment. The Elko team were really effective at finding solutions to the problems.

How many people from the vendor's team worked with you, and what were their positions?

I worked closely with around 5 of the Elko team, including sales, senior management, project management and development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The end-product is amazing - it's far better than myself or my client could have imagined prior to starting. It has helped us hugely with patient communication and relationships.

Describe their project management style, including communication tools and timelines.

The team were incredible at communicating on the project. There wasn't really a time where I was in the dark about anything.

What did you find most impressive or unique about this company?

They are brilliant to work with, simple as that really. The process was professional, but friendly and stress-free throughout.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

number8 is a consulting company that provides custom software development solutions for organizations leveraging agile development. I work as the Marketing Manager for number8, but the information in this review was collected from Monica Lopez, who is the Technical Account Manager from this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elko, and what were your goals?

number8 partnered with Elko to collaborate on the development of a web design project using .NET and Microsoft Azure.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew Elko would be a good fit to partner with number8 because of their outstanding reputation and technical skill level.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key deliverables of this project were to connect DecoNetwork via JWT with another connection between the new app and the client. DevOps, Azure, and C# Corner were all used in the execution of the project.

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with two members of Elko’s team to deliver this project for the client.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client was very impressed with the end result of the project. The standard of quality was extremely high and the project was accomplished under budget and within the expected timeline.

Describe their project management style, including communication tools and timeliness.

The project was managed with Kanban using Asana as the main tool.

What did you find most impressive or unique about this company?

Everything went smoothly throughout the whole engagement. The communication was open and honest from day one. number8 tends to collaborate with enterprise-sized clients, so we were most impressed that the size of Elko does not hold them back from delivering very high quality work.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind, we were very pleased with the experience and look forward to a continued relationship with Elko.

BACKGROUND

Introduce your business and what you do there.

I’m the president of the Colorado Amateur Hockey Association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elko?

We were trying to come up with a way to build an objective ranking system to rank players.

SOLUTION

What was the scope of their involvement?

Elko started by going through a consultative process to make sure they knew what we were trying to achieve. They then went into the design phase where they created screenshots of what the end product would look like. Now, we’re working on the development of the iOS and Android app.

What is the team composition?

We work with a project manager, a design team, and some developers.

How did you come to work with Elko?

We had a relationship with a hockey specialist who had a ranking system and customized it for Colorado a couple of years ago. We then decided that we wanted to develop our own, and Elko was the team that had developed the original ranking system.

How much have you invested with them?

We’ve spent $30,000. There’s a fixed fee for the design, but the development is based on material.

What is the status of this engagement?

We began working with them in October 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Elko’s approach to development has been spot on. It’s exactly what we were looking for and expecting. What I really liked about their approach was going through the design process and agreeing on the UI. It’s been a great experience.

How did Elko perform from a project management standpoint?

The team meets expectations if not exceeds. We’ve had conference calls with designers and developers. We have weekly calls, and they always provide meaningful updates every week.

What did you find most impressive about them?

I was pleasantly surprised by Elko’s approach and communication.

Are there any areas they could improve?

No, I have no suggestions.

Do you have any advice for potential customers?

Go into it with an idea of what you want the end product to look like and what your goals are. With that, Elko is great at uncovering elements that you should consider along the way. They asked great questions about what we were trying to do at the end of the day.