Code Castle

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a marketing agency in Panama that offers comprehensive services such as graphic design, promotional items, digital marketing, and event organization to boost business growth.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code Castle?

We needed a partner to work on our websites together.

SOLUTION

What was the scope of their involvement?

Code Castle has created websites for our clients, as well as different games and support for other websites. The team works on WordPress and Shopify sites and provides email configuration and website support. We've worked with three clients together.

What is the team composition?

We work with 2–5 teammates from Code Castle.

How did you come to work with Code Castle?

Someone referred Code Castle to us. We chose them because they were close to our geographic location, their pricing fit our budget, they had a great culture fit, offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working with them in July 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Code Castle has generated positioning for our clients from 0 to more than 1,000 monthly website visits. We've also seen improvements in both clients' digital presence; we've grown 73% in the last months, and our presence was almost null before. We measure this growth through GA4 and Facebook Pixel metrics.

How did Code Castle perform from a project management standpoint?

Code Castle delivers on time. The team's information processing and project management are highly effective. They maintain proactive communication and stay alert to any eventuality. For example, this month, they maintained a proactive attitude with the clients to avoid problems with PHP's vulnerability. The team notified the clients in advance and then proactively notified them when the patches were installed. Code Castle is also proactive in generating ideas and deliverables. We communicate through in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Code Castle's proactive approach is impressive; we don't have to chase them to get the work done.

Are there any areas they could improve?

Code Castle's physical presence could improve. They came to Panama on a business trip this year, but they could come more often, every six months, to evaluate work plans and improve the alliance.

BACKGROUND

Please describe your company and position.

I am the Head of Communications & Public Affairs of Fondo de Inversión Ambiental de El Salvador (FIAES)

Describe what your company does in a single sentence.

We manage and channel resources for the conservation of natural resources, biodiversity, and sustainable development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• We hired Code Castle to develop a modern, functional institutional website aligned with our strategic identity, strengthening our digital presence and clearly communicating our purpose, services, and values.
• We sought to improve the user experience by ensuring intuitive navigation, an attractive design, and a clear and accessible content structure for diverse audiences.
• It was also crucial to have a team capable of translating our technical and communication needs into efficient digital solutions, guaranteeing a stable, secure, scalable, and easy-to-manage site.

SOLUTION

How did you find Code Castle?

Referral

Why did you select Code Castle over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Code Castle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete design and development of the institutional website, encompassing everything from visual conceptualization and information architecture to technical implementation and launch.

Key deliverables included a modern, responsive web design, frontend and backend development, optimization for various devices and browsers, and the configuration of a content management system to facilitate site administration and updates.

Additionally, the project encompassed functional testing, final adjustments, support during the launch process, and technical assistance, ensuring a stable, functional final product aligned with the institution's objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in tangible improvements to the website's quality, functionality, and performance, reflected in more intuitive navigation, optimized loading times, and a significantly enhanced user experience across various devices.

Operationally, the project resulted in a stable, secure, and easy-to-manage website, which reduced content update times and allowed the internal team greater autonomy in site management.

Furthermore, the final result fully met the defined objectives in terms of scope, time, and quality, strengthening the institution's digital presence and establishing a solid foundation for future improvements and scalability of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was organized, clear, and efficient from the outset. Code Castle established realistic timelines, maintained consistent communication, and provided timely follow-up at each stage of the process.

Deliverables were met on schedule, and when adjustments or additional requests arose, the team demonstrated flexibility and a rapid response.

We especially appreciate their proactive approach and customer focus, listening to our needs, providing clear solutions, and closely supporting us throughout the project's development.

What was your primary form of communication with Code Castle?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Code Castle was their ability to combine a high level of technical expertise with exceptional customer service. They not only executed the project flawlessly, but also thoroughly understood our needs and objectives.

Their collaborative approach, clear communication, and constant willingness to suggest improvements made a significant difference throughout the entire process.

Furthermore, they demonstrated a strong commitment to the quality of the final result, paying close attention to both technical details and the user experience, which resulted in a robust and well-executed product.

Are there any areas for improvement or something Code Castle could have done differently?

We did not identify any critical areas for improvement during the project's development. The team maintained a high level of professionalism, commitment, and quality at every stage of the process.

Overall, the experience was highly satisfactory, and we would work with Code Castle again without hesitation.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Habitat for Humanity El Salvador

Describe what your company does in a single sentence.

To build houses, communities, and hope, and thus show God's love in action.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• Development and implementation of a website for new housing models, strengthening communication and presentation of the housing offer
• Development and implementation of a credit inquiry system to improve traceability and access to financial information
• Development and implementation of a a digital calculator for applying for housing loans, optimizing the user experience

SOLUTION

How did you find Code Castle?

• Online Search
• Referral

Why did you select Code Castle over others?

Great referrals and a very professional team

How many teammates from Code Castle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Development and implementation of a loan inquiry system to improve traceability and access to financial information.

2. Development and implementation of a digital calculator for home loan applications, optimizing the user experience.

3. Development and implementation of website showcasing new housing models, strengthening communication and presentation of the housing options available.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced average time to retrieve a client loan record by 60% within the first 6 months of implementation..
• Decreased initial application errors by 80% during the first quarter after launch..
• Increased qualified housing inquiries through digital channels by 25% in the first 4 months after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They applied the SCRUM framework to manage projects. For each project they use Product Vision, Product Backlog, Release Map, Sprints with Sprint Planning, Sprint Backlog, Sprint schedule plan, Activities Execution based on schedule plan and Kanban board, Daily Scrum Meetings, Sprint Reviews, Sprint retrospective, MVP's and go live MVP's based on the Release Map.

The deliverables were generated on time, quality and cost.

Any need that emerged during each project execution was managed by putting the new change in the product backlog and decide in which sprint was going to be applied that change and thus also changing the release map.

What was your primary form of communication with Code Castle?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They are experts in their respective fields of knowledge as SCRUM Master, SCRUM Technical Supervisor, SCRUM Team, Sponsor (Code Castle CEO) and Sales Executive. They know how to document requirements for each system, which is a key success factor. They do periodical follow ups consistently. And another key success factor: they apply quality assurance during the coding activities for each sprint. Any issue that ocurred in any sprint was dicussed openly and transparently and we as a team with Code Castle team for each project, identified the root causes for each issue and then worked in defining and executing action plans to solve those issues. The end users trainings were excellent. 

Are there any areas for improvement or something Code Castle could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a sports solutions company. 

Describe what your company does in a single sentence.

To provide sports solutions through a broad and specialized catalog.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• Create a website
• Develop a robust platform
• Automate business processes in online shopping

SOLUTION

How did you find Code Castle?

• Online Search
• Referral

Why did you select Code Castle over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

A robust and automated website was developed, linked to our ERP, which allowed the bulk upload of the product list and images, allowing both internal and external clients to navigate in a safe and user-friendly way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The workload was reduced thanks to the tools developed within the platform. Furthermore, due to the project's scope, and despite external delays, the product exceeded expectations with each delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project took longer than expected due to external factors beyond CodeCastle's control. However, they consistently provided support, and the project was eventually completed.

What was your primary form of communication with Code Castle?

Virtual Meeting

What did you find most impressive or unique about this company?

The trust and meticulousness in each deliverable; it can be verified that the project was taken with great care.

Are there any areas for improvement or something Code Castle could have done differently?

As the contractor, we would have submitted the project improvements in a more organized manner; perhaps by creating a document that allows the requested changes to be seen.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of Aeroman, an aircraft maintenance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code Castle?

We needed help with platform maintenance and performance monitoring.

SOLUTION

What was the scope of their involvement?

Code Castle is responsible for maintaining and monitoring the performance of our job board platform used for recruiting technical assistants and industrial roles. Their deliverables focus on system stability, uptime, technical support, and optimization of the candidate application process, ensuring efficient high-volume recruitment operations.

What is the team composition?

We don’t know how many teammates from Code Castle are assigned to our project.

How did you come to work with Code Castle?

They were referred to me.

What is the status of this engagement?

We started working with them in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main measurable outcome of our engagement with Code Castle is the continuous and stable operation of our job board platform. Throughout the engagement, the system has remained fully functional, supporting our recruitment processes for technical auxiliaries and industrial roles.

How did Code Castle perform from a project management standpoint?

While the platform performs as expected, there’s an opportunity to further enhance the engagement through more proactive follow-ups, such as periodic performance reviews and preventive monitoring sessions. Overall, the system continues to operate reliably and supports our ongoing hiring needs effectively. We communicate via virtual meetings.

What did you find most impressive about them?

Although the engagement focuses mainly on maintaining functionality rather than major enhancements, Code Castle’s team is responsive and handles emerging demands efficiently and professionally.

Are there any areas they could improve?

While the platform remains functional and stable, introducing more proactive and scheduled technical audits could help prevent library obsolescence and further safeguard system performance and reliability.

BACKGROUND

Introduce your business and what you do there.

I’m the digital director of an advertising and marketing company. We provide advertising and integrated communication services to build and strengthen brands in the Salvadoran and regional markets with a strategic and creative approach to effectively connect with their audiences, generate a significant impact, and contribute to the growth and positioning of their business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish for your business?

We needed on-time development, a close relationship, and up-to-date follow-ups.

SOLUTION

What was the scope of their involvement?

Code Castle has provided white-label website development.

What is the team composition?

We’ve worked with 2–5 teammates from Code Castle.

How did you come to work with Code Castle?

They were referred to me. I chose them over other options because they had high ratings, were referred to me, and their company values aligned with ours.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen positive results from our partnership with Code Castle.

How did Code Castle perform from a project management standpoint?

They deliver on time. We primarily communicate through virtual meetings.

What did you find most impressive about them?

We’re impressed with their close relationship and understanding of the project goals.

Are there any areas they could improve?

There’s nothing we can come up with at this point.

BACKGROUND

Please describe your company and position.

I am the HR of a food products company

Describe what your company does in a single sentence.

Prepare food products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• System optimization
• Ensuring applications are efficient
• Ensuring applications are accurate

SOLUTION

How did you find Code Castle?

Online Search

Why did you select Code Castle over others?

High ratings

How many teammates from Code Castle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work: Efficiency, productivity, and resource optimization have been achieved for the productivity of the company's operation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continuous improvement and the achievement of goals and objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With professionalism and commitment to the needs of the company's goals and objectives

What was your primary form of communication with Code Castle?

Virtual Meeting

What did you find most impressive or unique about this company?

Their commitment, dedication, and experience were impressive.

Are there any areas for improvement or something Code Castle could have done differently?

I believe they have the experience one needs.

BACKGROUND

Please describe your company and position.

I am the General Director of a process optimization consultancy.

Describe what your company does in a single sentence.

We are a consulting firm specializing in the design of methodologies and process optimization. We support development organizations, businesses, and governments in designing innovation processes, transforming human talent through strategic training, and transferring methodological skills, always starting with a customized assessment. We have a presence in eight countries in the region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• Implementation of AI automation, development of computer programs and mobile apps, and implementation of cybersecurity solutions throughout our web system.

SOLUTION

How did you find Code Castle?

We have known them since their inception and development

Why did you select Code Castle over others?

• High ratings
• Good value for cost

How many teammates from Code Castle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improvement of internal processes, cybersecurity, greater interaction of people with automated systems and processes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased productivity, improved ROI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was great, on time and of good quality.

What was your primary form of communication with Code Castle?

In-Person Meeting

What did you find most impressive or unique about this company?

They achieved more than they set as a goal, exceeding expectations of results.

Are there any areas for improvement or something Code Castle could have done differently?

No, everything was perfect.

BACKGROUND

Please describe your company and position.

I am the Marketing of Electropuertas

Describe what your company does in a single sentence.

Access automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Castle to accomplish?

• Web sales portal
• Increase sales through website
• Increased ranking for brand website maintenance

SOLUTION

How did you find Code Castle?

Referral

Why did you select Code Castle over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom website design and development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic positioning of the brand's website

Increased leads and sales

Improve brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The results were extremely positive, coinciding with the project's development. Their deliverables were on time and exactly as needed. Personalized guidance and follow-up were provided at every meeting. 

What was your primary form of communication with Code Castle?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's strength 

Are there any areas for improvement or something Code Castle could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the head of the information systems department at Fondo Social para la Vivienda. We provide mortgage loans.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code Castle?

We needed help with web development and WordPress plugin implementation.

SOLUTION

What was the scope of their involvement?

Code Castle has implemented a citizen complaint system, provided support for plugin updates, and migrated our website to the Microsoft Azure platform. The complaint system has anonymous and documented complaint features. The team has migrated our entire website to Azure.

What is the team composition?

We’ve worked with 2–5 teammates from Code Castle.

How did you come to work with Code Castle?

We found them through a referral. We chose them because their pricing fit our budget.

How much have you invested with them?

We’ve spent an undisclosed amount.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Code Castle’s work results are excellent. During the optimization process, the team has improved our website’s loading times by 50%.

How did Code Castle perform from a project management standpoint?

Code Castle’s project management is excellent; they deliver on time. We communicate via in-person meetings.

What did you find most impressive about them?

Code Castle’s personalized treatment is impressive.

Are there any areas they could improve?

There’s nothing they need to improve.