Ciphernutz IT Services

BACKGROUND

Please describe your company and position.

I am the Co-Founder

Describe what your company does in a single sentence.

A new age retailer building a hyper personalized store experiecne for the customer using Gneerative AI. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ciphernutz IT Services to accomplish?

• Build Web Portal for managing Products and Inventory
• Web Portal for managing AI experiments for Image Training and Inferences
• Web Portal for Reviewing inferences and collecting user feedback

SOLUTION

How did you find Ciphernutz IT Services?

Referral

Why did you select Ciphernutz IT Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Ciphernutz IT Services were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an internal Web Portal as a one place stop fo all the different stacks of features we were building for our consumer app. As this is a Generative AI app for commerce, apart from the traditional commerce related modules like Product management, cart, checkout, etc, we had native AI pipelines that needed to be embedded, such as:

1. Product Attribution
2. Product Lora Training
3. Product Image Generations
4. Training pipelines for Users
5. User Image Generations and Review Pipelines

Pintu did an amazing job working through understanding the needs of this complex tool and at the same time being flexible in adjusting to the changes that were coming in as we were building out our consumer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Speed of eexecution
• Quality of execution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have not seen Pintu slip on deliovery ever. We have been in situations where he understood our urgency and worked through weekends to deliver on time.

What was your primary form of communication with Ciphernutz IT Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their technical expertise. They are on top of all the latest tech in Web development.

Are there any areas for improvement or something Ciphernutz IT Services could have done differently?

none I could think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Goalprize

Describe what your company does in a single sentence.

Goalprize offers a better way to acquire customers than advertising because we eliminate the risk of advertising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ciphernutz IT Services to accomplish?
We were trying to fix badly developed mobile application by another agency.  We were also adding new functions.

• Mobile application development
• Web application development

SOLUTION

How did you find Ciphernutz IT Services?

Online Search

Why did you select Ciphernutz IT Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Ciphernutz IT Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goal of the "Goalprize" project was to create a comprehensive solution for restaurant owners to minimize their advertising expenses while maximizing revenue through enhanced customer engagement. Ciphernutz IT Services was tasked with developing a robust digital ecosystem encompassing both mobile and web platforms. The project scope included the following key components:

Mobile Application Development:

• For Restaurant Owners: A mobile application that allows restaurant owners to manage their profiles, view analytics, and interact directly with customers.
• For Visitors: An app for customers to discover restaurants, view promotions, and interact with the establishments.
• Technology Used: The mobile applications for both stakeholders were developed using React Native, ensuring a seamless and unified user experience across Android and iOS platforms.

Web Admin Dashboard:

• Functionality: A comprehensive dashboard for restaurant owners and admins to manage operations, view detailed analytics, and make informed decisions based on customer data.
• Technology Used: The dashboard was developed using Angular, which provided a robust framework for building interactive and dynamic web interfaces.

Backend API Development:

• Details: Development of secure and scalable APIs to handle all backend functions including data management, user authentication, and interfacing with the mobile and web platforms.
• Technology Used: Node.js was chosen for the backend development due to its efficiency in handling asynchronous operations and its compatibility with various databases and frontend technologies.

Key Deliverables:

• Two Mobile Applications: Custom-designed applications for two distinct user groups (restaurant owners and visitors), featuring functionalities tailored to each group’s needs.
• Web Admin Dashboard: A powerful administrative platform for real-time data access and management.
• Backend APIs: A set of secure, scalable, and robust APIs ensuring seamless data flow across both mobile and web platforms.
• Integration with Stripe: Implementation of Stripe for handling all payment and subscription management services, which streamlined the financial operations for restaurant owners and provided a reliable payment gateway for users.

Summary:

Ciphernutz IT Services delivered a comprehensive suite of services that not only met our expectations but also provided our business with the tools necessary to enhance our operational efficiency and customer engagement. Their ability to integrate advanced features like payment processing and subscription management smoothly with our core operations was particularly noteworthy.

The professionalism and expertise demonstrated by the Ciphernutz team were instrumental in the successful launch of our applications. We are exceedingly satisfied with the outcome of our project and look forward to future collaborations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After initially facing significant challenges with another service provider, we turned to Ciphernutz IT Services to rescue the "Goalprize" project. The outcomes since engaging with Ciphernutz have been extremely positive and tangible:

• On-Time Completion: Despite the setbacks from the previous company, Ciphernutz efficiently managed the project timeline, ensuring that all deliverables were completed on schedule. This prompt delivery was crucial in regaining our trust and confidence in the project's viability.
• Budget Management: Ciphernutz was exemplary in managing the budget effectively. They provided detailed budget breakdowns and adhered strictly to the agreed-upon financial parameters, avoiding any unforeseen expenses. This financial stewardship was instrumental, especially considering the prior mismanagement by another company.
• Operational Efficiency: The integration of advanced features, such as Stripe for payment processing, significantly streamlined our operational processes. This integration allowed for smoother transactions and better subscription management, directly contributing to an uptick in our overall efficiency.

Conclusion:

The collaboration with Ciphernutz IT Services not only salvaged a faltering project but turned it into a success story that exceeded our initial expectations. The measurable outcomes demonstrate clear progress and significant operational benefits, making this partnership a pivotal moment for our business. We are grateful for their professionalism, technical expertise, and dedication to delivering high-quality work within the constraints of time and budget.

The software was fixed.  The functions were added.  The software was completed so we could launch it.  Our app "Goalprize" and "Goalprize Business" can now be found on Apple's App Store and the Google Play Store. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ciphernutz IT Services exhibited exceptional project management throughout the development of our "Goalprize" project. They consistently delivered all project milestones on time, showcasing their commitment to meeting deadlines and respecting project timelines. Their response to our needs was proactive; they not only addressed our requirements efficiently but also brought innovative execution ideas to the table that enhanced the overall project quality.

Their organized and responsive approach to project management significantly contributed to the smooth execution and successful delivery of the project. They're very good at getting things done quickly and at a good price.  I was happy working with them.

What was your primary form of communication with Ciphernutz IT Services?

Virtual Meeting

What did you find most impressive or unique about this company?

They were highly skilled, very fast and yet still affordable for our company.

Are there any areas for improvement or something Ciphernutz IT Services could have done differently?

They were very good and I have no complaints.