Name: Chilliapple Ltd.
Address: Pluto House, 6 Vale Avenue, Tunbridge Wells, Royal Tunbridge Wells, England, TN1 1DJ, GB
Telephone: +44 1732 753101
Price range: $50 - $99
Rating: 4.8

The Web & App Development People

Chilliapple is an award-winning web & app development agency based in Kent (UK). We are a team of over 70 in-house designers, developers, digital marketers, and account managers.

Companies choose us as specialists who create future-proof websites, mobile apps, bespoke software, and innovative industry-focused digital tools that help businesses who want to stand out from their competitors, transform their operations and/or gain customer loyalty.

Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Royal Tunbridge Wells, England
Year founded
Founded 2008

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.8 /5

What Clients Have Said

Chilliapple Ltd. offers competitive pricing that fits client budgets while providing great value. Clients appreciate the responsive support and quality of work, often opting for ongoing support plans. Specific project costs were not disclosed, but overall, clients highlight excellent service for the cost.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 4 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Chilliapple Ltd. Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

High Client Satisfaction

Clients consistently express high satisfaction with Chilliapple Ltd.'s services, noting improvements in website performance, user experience, and business outcomes such as increased revenue and conversions.
Positive Impact on Key Metrics

Chilliapple Ltd.'s work has led to measurable improvements in key metrics such as conversion rates, user engagement, and site performance, as noted by multiple clients.
Strong Client Relationships

Chilliapple Ltd. builds strong relationships with clients, often working with them on multiple projects and providing continuous support, which fosters long-term partnerships.
Notable Improvement in User Experience

The company has successfully enhanced user experience for various clients through website revamps, new themes, and improved navigation, leading to better customer engagement and satisfaction.
Areas for Improvement: After-Hours Support

One client suggested that having a second shift developer could improve after-hours support for critical issues, indicating a potential area for enhancement in Chilliapple Ltd.'s services.
Effective Use of Basecamp

Chilliapple Ltd. effectively uses Basecamp for project management, ensuring clear communication, task tracking, and timely updates, which clients find beneficial for project oversight.

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Chilliapple Ltd. Reviews

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Custom Software Development Web Development
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're a great company to work with."

Jun 7, 2023

E-Commerce Executive, Holland Horticulture

Anonymous

Other industries
Manchester, England
11-50 Employees
Online Review
Verified

Chilliapple Ltd. provides ongoing web development support for a horticultural equipment supplier. They're currently maintaining the client's Magento 2 website.

Thanks to Chilliapple Ltd.'s efforts, the site continues to work smoothly, and all bugs are resolved accordingly. The team works closely with the client, providing regular updates and feedback to ensure both sides are always in sync. They're also accessible, professional, and detail-oriented.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Executive of Holland Horticulture

Describe what your company does in a single sentence.

Holland Horticulture are the UK's leading supplier of indoor grow lights, grow tents, extraction, nutrients and more with next-day delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chilliapple Ltd. to accomplish?

Maintain Magento 2.0 site

SOLUTION

How did you find Chilliapple Ltd.?

Online Search

Why did you select Chilliapple Ltd. over others?

Pricing fit our budget

How many teammates from Chilliapple Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chilliapple work on maintaining website using Magento 2.0.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working website
Any bugs fixed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Basecamp was used for communication. Work was explained to our account manager who passed information on to developers and kept us updated.

What was your primary form of communication with Chilliapple Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They're a great company to work with. All work completed has been done with a high level of professionalism and attention to detail, and they are always easy to contact and get a hold of developers.

Are there any areas for improvement or something Chilliapple Ltd. could have done differently?

None

RATINGS

5.0

Mobile App Development
$10,000 to $49,999
Jan. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They met every deadline and delivered work of incredibly high standards."

May 30, 2023

Founder, Loyalty Rewards Company

Anonymous

Advertising & marketing
Royal Tunbridge Wells, England
1-10 Employees
Online Review
Verified

A loyalty rewards company hired Chilliapple Ltd. to resolve technical issues, implement new features, optimize the UI/UX, and revamp their mobile-based business app.

Chilliapple Ltd. was able to mitigate bugs and improve the platform's UI/UX, much to the client's delight. The team was highly agile when it came to project management, and internal stakeholders were particularly impressed with the vendor's communication skills and consultancy services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of an advertising & marketing company

Describe what your company does in a single sentence.

Loyalty reward scheme.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chilliapple Ltd. to accomplish?

Resolve issues with and update existing business app

SOLUTION

How did you find Chilliapple Ltd.?

Referral

Why did you select Chilliapple Ltd. over others?

Referred to me
Recommended

How many teammates from Chilliapple Ltd. were assigned to this project?

2-5 Employees

What was your primary form of communication with Chilliapple Ltd.?

Virtual Meeting
Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Fix bugs, improve user experience and add new functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bug fixes, improved user experience, new functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely and exceeded expectations in regards to turnaround times.

What did you find most impressive or unique about this company?

A business of genuine integrity. Their communication is impressive; they met every deadline and delivered work of incredibly high standards. Their honest advice has been invaluable and we are delighted with the finished product.

Are there any areas for improvement or something Chilliapple Ltd. could have done differently?

There was nothing they needed to improve on.

RATINGS

5.0

Other Design UX/UI Design Web Development
$10,000 to $49,999
Aug. 2021 - Feb. 2022

4.0

Quality: 4.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.0

"Their communication skills and ability to complete the project within budget and timescale were impressive."

May 25, 2022

Marketing Manager, Electronic Temperature Instruments Ltd

Anonymous

Manufacturing
Worthing, England
51-200 Employees
Online Review

Chilliapple Ltd. was hired by a digital thermometer manufacturer to make their website user-friendly and with a better UX for customers. They regularly updated the client on the progress and met deadlines.

After the launch of the website, the client received feedback from customers concerning a better UX, and Chilliapple Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a British Manufacturer of Digital Thermometers which proudly produces and distributes Thermapens and hundreds of other temperature instruments around the world I am the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chilliapple Ltd., and what were your goals?

Our website needed to be more user friendly for the the inhouse marketing team to easily update together with wanting to create a better user experience for customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for a local company that could meet our brief and after a couple of meetings where we looked at past projects, their design skills and cost estimate we felt they were the right company for the job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial meeting to discuss requirements, the job proceeded with regular updates on progress with an agreed date to go live that was met.

How many people from the vendor's team worked with you, and what were their positions?

We had a project Manager who kept in close contact with us and his development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the website we have received feedback from customers concerning a better user experience and the team are able to update more easily than they could previously.

Describe their project management style, including communication tools and timeliness.

Communications were routinely managed through Campfire and a weekly update Zoom meeting.

What did you find most impressive or unique about this company?

Their communication skills and ability to complete the project within budget and timescale were impressive.

Are there any areas for improvement or something they could have done differently?

Initial brief regarding requirements before the project commenced could have been clearer.

RATINGS

4.0

Showing 11-13 of 13 Reviews

Locations (1)

Pluto House, 6 Vale Avenue, Tunbridge Wells Royal Tunbridge Wells, England TN1 1DJ

10 - 15

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Chilliapple Ltd.

The Web & App Development People

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Chilliapple Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction

Positive Impact on Key Metrics

Strong Client Relationships

Notable Improvement in User Experience

Areas for Improvement: After-Hours Support

Effective Use of Basecamp

Reviews mentioning:

Chilliapple Ltd. Reviews

Web Maintenance for Horticultural Equipment Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mobile App Development for Loyalty Rewards Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & UX Design for Digital Thermometer Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Chilliapple Ltd.

The Web & App Development People

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Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Chilliapple Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction

Positive Impact on Key Metrics

Strong Client Relationships

Notable Improvement in User Experience

Areas for Improvement: After-Hours Support

Effective Use of Basecamp

Reviews mentioning:

Chilliapple Ltd. Reviews

Web Maintenance for Horticultural Equipment Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mobile App Development for Loyalty Rewards Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & UX Design for Digital Thermometer Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

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