Chilliapple Ltd. Review Insights

Overall Review Rating

4.8

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Strong Technical Expertise in Magento

Clients consistently praise Chilliapple Ltd. for their strong technical capabilities in Magento development and support, highlighting their ability to manage complex projects and provide effective solutions tailored to client needs.
Positive Impact on Business Metrics

Clients have reported significant improvements in business metrics, such as increased conversion rates, reduced bounce rates, and enhanced user engagement, following Chilliapple Ltd.'s interventions.
Room for Testing Improvement

Although generally praised, there is room for improvement in Chilliapple Ltd.'s testing processes, as some minor bugs and inconsistencies were noted to slip through occasionally.
Proactive Improvement Suggestions

Clients appreciate Chilliapple Ltd.'s proactive approach in suggesting improvements and enhancements that align with their business vision, demonstrating the team's commitment to client success.
Effective Bug Resolution

Chilliapple Ltd. is adept at resolving technical issues efficiently, with clients noting their agility in fixing bugs and maintaining smooth website operations, preventing costly downtimes.
Exceptional Customer Service

The company is recognized for their exceptional customer service, with clients appreciating their responsiveness, transparency, and willingness to go above and beyond to ensure client satisfaction.

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Chilliapple Ltd. Reviews

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Custom Software Development E-Commerce Development Web Development
Confidential
March 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The management of all our developments is seamless."

Jun 12, 2023

Digital Marketer, Ascot Wholesale

Alex Williams

Hospitality & leisure
United Kingdom
11-50 Employees
Online Review

A wholesale company hired Chilliapple Ltd. to help them with server migration. The team also helped migrate the client's e-commerce website.

Chilliapple Ltd. finished the migration process within six hours, pleasing the client. The migration improved the client's website quality. Moreover, the team was always accessible to the client. Their management style was seamless, and they kept things organized. Overall, the project was a success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of Ascot Wholesale Ltd

Describe what your company does in a single sentence.

We are an established wholesale company supplying many bars, restaurants, nightclubs, hotels etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chilliapple Ltd. to accomplish?

Server Migrtaion
Website Upgrade
Frontend Developments

SOLUTION

How did you find Chilliapple Ltd.?

Online Search

Why did you select Chilliapple Ltd. over others?

High ratings
Great culture fit
Good value for cost

How many teammates from Chilliapple Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They recently helped us with a server migration. We switched from one server company to another and they helped do the full migration of our e-commerce site. This went successfully and was completed within 6hours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website is now a lot quicker since the server migration. We have also had many developments in the past that have improved the quality of our website massively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are alwasy fast to quote and complete any development work needed. If it's urgent they have done it super fast within a couple hours or less. They're always there and ready when you need them and they're always fast to act on everything.

What was your primary form of communication with Chilliapple Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The management of all our developments is seamless.We have one account manager, Jade, who works hard to keep things organised and structured so if we ask for something they know exactly what to do and where to find it. Makes life a lot easier.

Are there any areas for improvement or something Chilliapple Ltd. could have done differently?

No, everything so far has been resolved perfectly well.

RATINGS

5.0

Custom Software Development Web Development
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're a great company to work with."

Jun 7, 2023

E-Commerce Executive, Holland Horticulture

Anonymous

Other industries
Manchester, England
11-50 Employees
Online Review
Verified

Chilliapple Ltd. provides ongoing web development support for a horticultural equipment supplier. They're currently maintaining the client's Magento 2 website.

Thanks to Chilliapple Ltd.'s efforts, the site continues to work smoothly, and all bugs are resolved accordingly. The team works closely with the client, providing regular updates and feedback to ensure both sides are always in sync. They're also accessible, professional, and detail-oriented.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Executive of Holland Horticulture

Describe what your company does in a single sentence.

Holland Horticulture are the UK's leading supplier of indoor grow lights, grow tents, extraction, nutrients and more with next-day delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chilliapple Ltd. to accomplish?

Maintain Magento 2.0 site

SOLUTION

How did you find Chilliapple Ltd.?

Online Search

Why did you select Chilliapple Ltd. over others?

Pricing fit our budget

How many teammates from Chilliapple Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chilliapple work on maintaining website using Magento 2.0.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working website
Any bugs fixed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Basecamp was used for communication. Work was explained to our account manager who passed information on to developers and kept us updated.

What was your primary form of communication with Chilliapple Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They're a great company to work with. All work completed has been done with a high level of professionalism and attention to detail, and they are always easy to contact and get a hold of developers.

Are there any areas for improvement or something Chilliapple Ltd. could have done differently?

None

RATINGS

5.0

Mobile App Development
$10,000 to $49,999
Jan. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They met every deadline and delivered work of incredibly high standards."

May 30, 2023

Founder, Loyalty Rewards Company

Anonymous

Advertising & marketing
Royal Tunbridge Wells, England
1-10 Employees
Online Review
Verified

A loyalty rewards company hired Chilliapple Ltd. to resolve technical issues, implement new features, optimize the UI/UX, and revamp their mobile-based business app.

Chilliapple Ltd. was able to mitigate bugs and improve the platform's UI/UX, much to the client's delight. The team was highly agile when it came to project management, and internal stakeholders were particularly impressed with the vendor's communication skills and consultancy services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of an advertising & marketing company

Describe what your company does in a single sentence.

Loyalty reward scheme.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chilliapple Ltd. to accomplish?

Resolve issues with and update existing business app

SOLUTION

How did you find Chilliapple Ltd.?

Referral

Why did you select Chilliapple Ltd. over others?

Referred to me
Recommended

How many teammates from Chilliapple Ltd. were assigned to this project?

2-5 Employees

What was your primary form of communication with Chilliapple Ltd.?

Virtual Meeting
Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Fix bugs, improve user experience and add new functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bug fixes, improved user experience, new functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely and exceeded expectations in regards to turnaround times.

What did you find most impressive or unique about this company?

A business of genuine integrity. Their communication is impressive; they met every deadline and delivered work of incredibly high standards. Their honest advice has been invaluable and we are delighted with the finished product.

Are there any areas for improvement or something Chilliapple Ltd. could have done differently?

There was nothing they needed to improve on.

RATINGS

5.0

Other Design UX/UI Design Web Development
$10,000 to $49,999
Aug. 2021 - Feb. 2022

4.0

Quality: 4.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.0

"Their communication skills and ability to complete the project within budget and timescale were impressive."

May 25, 2022

Marketing Manager, Electronic Temperature Instruments Ltd

Anonymous

Manufacturing
Worthing, England
51-200 Employees
Online Review

Chilliapple Ltd. was hired by a digital thermometer manufacturer to make their website user-friendly and with a better UX for customers. They regularly updated the client on the progress and met deadlines.

After the launch of the website, the client received feedback from customers concerning a better UX, and Chilliapple Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a British Manufacturer of Digital Thermometers which proudly produces and distributes Thermapens and hundreds of other temperature instruments around the world I am the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chilliapple Ltd., and what were your goals?

Our website needed to be more user friendly for the the inhouse marketing team to easily update together with wanting to create a better user experience for customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for a local company that could meet our brief and after a couple of meetings where we looked at past projects, their design skills and cost estimate we felt they were the right company for the job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial meeting to discuss requirements, the job proceeded with regular updates on progress with an agreed date to go live that was met.

How many people from the vendor's team worked with you, and what were their positions?

We had a project Manager who kept in close contact with us and his development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the website we have received feedback from customers concerning a better user experience and the team are able to update more easily than they could previously.

Describe their project management style, including communication tools and timeliness.

Communications were routinely managed through Campfire and a weekly update Zoom meeting.

What did you find most impressive or unique about this company?

Their communication skills and ability to complete the project within budget and timescale were impressive.

Are there any areas for improvement or something they could have done differently?

Initial brief regarding requirements before the project commenced could have been clearer.

RATINGS

4.0

Showing 11-14 of 14 Reviews

Our Story

chilliapple is a team of experienced like-minded individuals intent on providing the best possible service on time and on budget. A combination of business development, account management, creative design, web and app development and digital marketing brought together from the UK and India to deliver award winning apps and websites

What Sets Us Apart

The chilliapple promise

No nonsense There won’t be any unnecessary waffle or time wasting. It’s all about the quickest route to client success. Results driven We focus on delivering business performance for our clients. We’re not into winning awards for creativity.

Premier Verified means Clutch independently confirmed Chilliapple Ltd. is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 11 verified client reviews averaging 4.8 stars.

Learn More

Verified Client Reviews: 11

Overall Review Rating: 4.8

Source: Clutch

Last Updated: June 2, 2026

Business Entity

Business Entity Name	CHILLI APPLE LIMITED
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	August 28, 2008
Status	Active
Last Updated	May 27, 2026
ID	06683439

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	May 27, 2026

Learn More About The Clutch Verification Process

Locations (1)

Pluto House, 6 Vale Avenue, Tunbridge Wells Royal Tunbridge Wells, England TN1 1DJ

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Pentland Wholesale Ltd

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Pentland Wholesale

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Chilliapple Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Technical Expertise in Magento

Positive Impact on Business Metrics

Room for Testing Improvement

Proactive Improvement Suggestions

Effective Bug Resolution

Exceptional Customer Service

Reviews mentioning:

Chilliapple Ltd. Reviews

Server & E-Commerce Website Migration for Wholesale Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Maintenance for Horticultural Equipment Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mobile App Development for Loyalty Rewards Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & UX Design for Digital Thermometer Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

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Our Story

What Sets Us Apart

Tools and Technology

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Pentland Wholesale Ltd