Charlotte Web Design Studio

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Allegra Marketing Print Mail

Describe what your company does in a single sentence.

We're a full-service marketing and print communications company based in - Alsip, IL. We help companies solve simple or complex problems through our expertise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charlotte Web Design Studio to accomplish?

• Design and develop a new WordPress website

SOLUTION

How did you find Charlotte Web Design Studio?

Online Search

Why did you select Charlotte Web Design Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Charlotte Web Design Studio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the design and development of a custom WordPress website for Capitol Trucking, with a focus on creating a modern, professional online presence and improving search visibility.

Work included full website design and build using Elementor, along with mobile optimization and performance improvements. The site was structured with SEO best practices in mind, including optimized page layouts, heading hierarchy, and on-page elements using Rank Math.

Additional deliverables included contact form setup, service-focused content structure, and overall user experience improvements to help guide visitors and generate leads. The result was a clean, easy-to-navigate website that better represents the business and supports ongoing growth through organic search.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the launch of the new website, Capitol Trucking saw clear improvements in overall site performance and user experience. The site loads faster, is fully mobile-responsive, and presents a much more professional and credible online presence.

The updated structure and clearer calls-to-action made it easier for visitors to navigate the site and get in touch, resulting in an increase in inbound inquiries. The improved organization of content and SEO-friendly setup also positioned the site for stronger visibility in search over time.

Overall, the project delivered a more effective website that better supports lead generation and ongoing business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Josh managed the project efficiently from start to finish and delivered the website ahead of schedule. Communication was clear and consistent throughout the process, with regular updates and quick responses to any questions or feedback.

He was easy to work with, flexible when adjustments were needed, and proactive in making recommendations to improve the overall result. Any requests or changes were handled promptly, and the entire process felt smooth and well-organized.

What was your primary form of communication with Charlotte Web Design Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was Josh's ability to combine design, development, and SEO into one streamlined process. He didn't just build a website that looked good – he focused on performance, usability, and creating a strong, professional online presence.

He was also very responsive and easy to work with throughout the project, consistently offering helpful recommendations and making the process straightforward from start to finish.

Are there any areas for improvement or something Charlotte Web Design Studio could have done differently?

Overall, the process went very smoothly and there isn’t anything major that stands out. Communication was clear and any adjustments were handled quickly.

BACKGROUND

Please describe your company and position.

I'm an executive of Three Rivers Land Trust

Describe what your company does in a single sentence.

We are a nonprofit conservation organization that works to conserve the natural areas, family farms, scenic rivers, and historic places in the central piedmont and sandhills of NC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charlotte Web Design Studio to accomplish?

• Build a website

SOLUTION

How did you find Charlotte Web Design Studio?

Other

Why did you select Charlotte Web Design Studio over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Charlotte Web Design Studio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

NA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Updated web presence that is highly functional, simple, and shares our message effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Josh was awesome.  On time and on target for what we needed.

What was your primary form of communication with Charlotte Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Josh was able to take our vision and turn it into reality. Charlotte Web Design Studio provided great customer service.

Are there any areas for improvement or something Charlotte Web Design Studio could have done differently?

NA