CapActix Business Solutions

BACKGROUND

Please describe your company and position.

I am the Vice President of Operations of Total Biz Solutions

Describe what your company does in a single sentence.

Total Biz Solutions helps small businesses streamline their finances through expert bookkeeping, payroll, and tax services so they can focus on growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CapActix Business Solutions to accomplish?

• Ensure accurate and timely preparation of individual and business tax returns.
• Support business scalability by managing increased client volume without compromising quality or compliance. Ask ChatGPT

SOLUTION

How did you find CapActix Business Solutions?

Online Search

Why did you select CapActix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from CapActix Business Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tax Return Preparation

Preparation of individual and business tax returns (Federal and State) for clients.
Review and finalization of tax returns in coordination with the internal team.
Filing support, including 8879 form processing and confirmation of acceptance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced turnaround time from 7+ days to under 3 days
Saved 30+ hours of internal staff time per week
Maintained 100% on-time tax filings
Zero compliance issues or missed deadlines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistently delivered work on or before deadlines
Maintained clear communication through email and shared task platforms
Adapted quickly to urgent or last-minute requests
Provided regular status updates and progress tracking
Took feedback well and made prompt revisions when needed
Demonstrated a strong understanding of our workflow and priorities

What was your primary form of communication with CapActix Business Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep expertise in U.S. tax and accounting standards, despite being an offshore team, was impressive.
Fast turnaround times without sacrificing accuracy or quality
Strong communication and responsiveness, even across different time zones
Proactive problem-solving and willingness to take ownership of tasks
Scalable support that adapted to our growing workload with ease

Are there any areas for improvement or something CapActix Business Solutions could have done differently?

Offer more proactive suggestions on tax-saving strategies or workflow optimization

BACKGROUND

Please describe your company and position.

I am the President of Grant Tax Service Inc

Describe what your company does in a single sentence.

Tax Attorneys handeling Tax accounting and preparation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CapActix Business Solutions to accomplish?

• Outsourced Staff
• Accounting
• Tax Preparation

SOLUTION

How did you find CapActix Business Solutions?

Online Search

Why did you select CapActix Business Solutions over others?

data security

How many teammates from CapActix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CapActix provided comprehensive support on U.S. and cross-border tax and accounting matters, including:

U.S. Tax Return Preparation
Preparation of Forms 1040, 1120, 1065, and related schedules with international components, including foreign tax credits (Form 1116) and foreign income exclusions (Form 2555).
International Reporting Compliance
Preparation of complex forms such as:

Form 5471 (CFCs)
Form 5472 (foreign-owned U.S. entities)
Form 8865 (foreign partnerships)
Form 8858 (foreign disregarded entities)
FBAR (FinCEN 114) and FATCA (Form 8938)
Accounting & Bookkeeping
Full-cycle bookkeeping including bank reconciliations, general ledger maintenance, multi-currency accounting, and financial statement preparation in QuickBooks/Xero.
Tax Planning & Advisory
Strategic structuring for foreign investments, tax treaty application, and intercompany transactions.
IRS Support
Responses to IRS notices, audit support, and penalty abatement filings.
 
Key Deliverables
Filed U.S. and international tax returns with all required disclosures
FBAR and FATCA submissions
Clean and reconciled financial statements
Workpapers and supporting documentation
Tax planning memos and compliance tracking
IRS correspondence and reasonable cause statements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with CapActix led to several clear and measurable outcomes that reflect the quality and success of the engagement:

100% On-Time Filings
All U.S. and international tax forms, including complex disclosures such as Forms 5471, 5472, 8865, and FBARs, were filed accurately and ahead of IRS deadlines.
Significant Reduction in Errors and Rework
With the expertise of team members like Azeem, Askada, and Tushar, we observed a marked improvement in data accuracy and a significant drop in revision cycles across tax and accounting deliverables.
Full Compliance with International Tax Regulations
The project ensured full compliance with U.S. international reporting requirements, avoiding penalties and establishing audit-ready records.
Streamlined Financials and Transparent Reporting
Monthly bookkeeping and reconciliations were completed on schedule, resulting in up-to-date and clean financial statements that improved decision-making.
Increased Operational Efficiency
By outsourcing tax and accounting functions to CapActix, internal resources were freed up, leading to increased focus on strategic tasks and cost savings on in-house staffing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CapActix demonstrated excellent project management throughout the engagement. They maintained a well-structured workflow, ensured clear communication channels, and proactively tracked deliverables across multiple time zones and reporting obligations.

On-Time Delivery:
All key filings, reconciliations, and reports were delivered on or ahead of schedule. Even during high-volume periods like tax season or quarter-end close, the team maintained reliable turnaround times without sacrificing quality.
Responsiveness to Needs:
CapActix was highly responsive to our evolving priorities and time-sensitive requests. Whether it was an urgent IRS notice or a last-minute accounting adjustment, the team—especially Azeem, Askada, and Tushar—was quick to step in and provide timely, actionable support.
Strong Communication:
We were kept consistently informed through regular updates, shared task trackers, and scheduled review calls. Their team took the time to understand our internal systems and customized their approach to align with our workflows.
Flexibility and Ownership:
CapActix took full ownership of tasks and showed great flexibility in handling new or unexpected matters. Their proactive suggestions on improving processes and documentation are an added value.
Overall, their disciplined and client-focused project management approach helped us meet every compliance deadline and improved the efficiency of our internal operations

What was your primary form of communication with CapActix Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly set CapActix apart was the exceptional responsiveness and hands-on involvement of their CEO, Chirag Koshti. It’s rare to find a company where senior leadership remains so engaged and accessible throughout a project. Chirag personally ensured that our concerns were addressed promptly and that our priorities were understood at every stage.

Whether it was a strategic question, a timeline adjustment, or feedback on deliverables, Chirag was consistently available, responsive, and solution-focused. His leadership clearly sets the tone for the entire CapActix team—professional, accountable, and client-oriented.

This level of direct executive engagement gave us a great deal of confidence and made CapActix feel less like a vendor and more like a trusted partner.

Are there any areas for improvement or something CapActix Business Solutions could have done differently?

Overall, our experience with CapActix Business Solutions has been highly positive. That said, like any growing organization, there are a few areas where further refinement could enhance the client experience even more:

Internal Knowledge Sharing Across Teams
Occasionally, we had to repeat background information when working with different team members. A more centralized knowledge base or standardized handover process could help maintain continuity and reduce onboarding time for new staff involved in our account.
Advance Calendar Visibility for Peak Season
During peak tax deadlines, planning ahead for review and feedback cycles would be even smoother if CapActix provided a clearer calendar of upcoming deliverables and internal deadlines earlier in the season.
Expanded Advisory Insight
While compliance was flawless, we would welcome more proactive tax advisory insights and periodic briefings on emerging international tax law changes that might impact our structure.
That said, the team’s willingness to receive feedback and implement improvements has been excellent. CapActix remains a reliable and responsive partner that is committed to client success.

BACKGROUND

Introduce your business and what you do there.

I am the director of Selective Services Limited, a construction company that also provides consulting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CapActix Business Solutions?

We lost countless bids due to our inaccurate cost estimations, so we wanted to outsource our accounting services to prevent future losses.

SOLUTION

What was the scope of their involvement?

CapActix Business Solutions is providing a wide range of financial services for our business. After winning a project with their accurate bidding, we expanded their scope to include accounting, budgeting, and tax compliance services. They are responsible for all of our account books and payroll management. Their team also compiles regular management reports which show our budget vs. actual analysis.

What is the team composition?

They assigned an accountant, a supervisor, and a manager to our account. We mostly interact with the supervisor for daily tasks, but the manager comes into action once a month to complete the budget reports.

How did you come to work with CapActix Business Solutions?

Several of our peers gave them glowing recommendations, including my daughter who trained under their founder.

How much have you invested with them?

To date, we have spent less than $50,000 for their services. They offer hourly rates, but we opted for the fixed price model.

What is the status of this engagement?

Our partnership began in June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a relatively small business, we didn’t have the time or resources to hire, train, and support a full accounting department. CapActix Business Solutions gives all the benefits of a finance team at a fraction of the cost.

In addition to their time and cost-effectiveness, their management reporting is much more accurate than the analytics would generate in-house. We’re now able to view a project’s profitability and make appropriate bids on the jobs that we want.

How did CapActix Business Solutions perform from a project management standpoint?

Our management staff has peace of mind because we’re finally able to track the progress of our business and make timely decisions. However, we did face a few obstacles during the onboarding stage; adopting their software proved to be a slightly difficult task.

What did you find most impressive about them?

CapActix Business Solutions is extremely knowledgeable about finance and all of its related topics, which was refreshing to experience. Their management reports have been very insightful, but the additional guidance that they provide has been the most helpful for our business.

Are there any areas they could improve?

We are satisfied with their services, but we would like to see them capitalize more on their CFO services.

Do you have any advice for potential customers?

Having a designated liaison to represent us was incredibly helpful.

BACKGROUND

Please describe your company and your position there.

I’m the finance manager of MOI International. We do wholesale trading of confectionery fats, specially formulated deep-frying oils and compounds, and cocoa butter alternatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CapActix Business Solutions?

We lacked the in-house accounting resources to do periodical reconciliation and management information system (MIS) reports. We engaged CapActix Business Solutions to act as an independent party and free our internal team to pursue core business objectives.

What were your goals for this engagement?

We had an array of requirements and objectives for the engagement. These included proper charts for accounts, cost centers, and profit centers. Our team wanted internal controls via a reporting system. They needed to post all business transactions and prepare management reports in a timely manner. The team also needed to liaise with auditors during external audits and provide additional consulting services.

SOLUTION

How did you select this vendor?

We solicited references and then shortlisted a number of vendors. Our team sent out inquiries and asked for responses from those companies. During our meeting with CapActix Business Solutions, the team demonstrated their domain expertise and attention to detail. Their demonstration on workflows, responsibility matrixes, and process standardization impressed us as well. They also presented a clear road map for the engagement.

Describe the engagement in detail.

We divided the project into implementation and post-implementation phases. Work focused on creating an integrated accounting software that set controls for documentation and management reporting. First, the team checked our charts, process documents, authorization matrix, and business conversions. They then identified potential gaps in the system and prepared a revised business master that included account charts, process tracking documents, profit centers, and cost centers. Once we reviewed and finalized the business master, the team configured it into the integrated accounting software. Subsequently, the team ran parallel systems—the new and legacy ones—for a month. We recently stopped maintain accounting data internally and handed responsibility over to CapActix Business Solutions.

Describe their billing or cost structure.

We use a monthly billing plan.

What was the team composition?

The team includes three people. The account manager is in charge and is supported by the account executive and account assistant.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The six-week implementation process was complex and time-consuming. After that stage, we started posting transactions in the integrated accounting software while doing additional tests on our legacy system. We now rely completely on CapActix Business Solutions’ accounting and reporting services.

How effective was the workflow between your team and theirs?

Initially, our team had difficulty understanding their exact requirements. We also experienced a few communication gaps that created some challenges. However, the project manager provided crucial support. Their weekly meetings enabled us to stay on target and schedule.

What did you find most impressive about this company?

The team is knowledgeable and responsive. They are always on time.

Are there any areas for improvement?

They should simplify their reporting formats to make the information accessible to people without technical expertise. I have already suggested this to them.

BACKGROUND

Please describe your company and position.

I am the Founder of Access Financial Network

Describe what your company does in a single sentence.

Business administration for entrepreneurs 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CapActix Business Solutions to accomplish?

• Taxes
• Account reconciliation

SOLUTION

How did you find CapActix Business Solutions?

Other

Why did you select CapActix Business Solutions over others?

Pricing fit our budget

How many teammates from CapActix Business Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tax preparation and account reconciliation within specified time frame, usually delivered ahead of deadline

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery times met expectations 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! Verun is a great team member that communicates effectively to deliver his work on time

What was your primary form of communication with CapActix Business Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Veruns ability to be a team player and work with us on projects that required a tight deadline

Are there any areas for improvement or something CapActix Business Solutions could have done differently?

So far so good! We are happy with our assigned teammate. 

BACKGROUND

Please describe your company and position.

I am a Real Estate Representative of Keller William's Cornerstone Realty

Describe what your company does in a single sentence.

Keller williams Realty International now ranks as the third largest real estate franchise organization in the United State

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CapActix Business Solutions to accomplish?

• After signing our contract, the team went through our prior year's data and set up Quickbooks online for us. We had some online introduction. We are still in partnership with each other. They are in charge of filing our taxes and compiling our monthly accounting reports.

SOLUTION

How did you find CapActix Business Solutions?

• Online Search
• Clutch Site

Why did you select CapActix Business Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CapActix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They fulfilled our expectations, provided us with precise data for our books, and assisted us in making sense of it. Their accuracy impressed me in the onboarding process and they keep this mentality in every task. They are professional and experienced in accounting and taxation. The team is very helpful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They lived up to our expectations, and our books contain precise material that they aid in understanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The onboarding process was well-organized. Our account manager and senior accountant is easy to reach and provides frequent updates. Because of the time difference we use email for communication.

What was your primary form of communication with CapActix Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

I was pleased by their accuracy during the onboarding process, and they apply this same mindset to all of their tasks. They have professional training and expertise in taxation and accounting. The group is really supportive.

Are there any areas for improvement or something CapActix Business Solutions could have done differently?

I can't find any.