Bytes Technolab Inc.

BACKGROUND

Please describe your company and position.

I am the Director of AskNano

Describe what your company does in a single sentence.

Business Application

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• To help me create a solid platform for my project

SOLUTION

How did you find Bytes Technolab Inc.?

Referral

Why did you select Bytes Technolab Inc. over others?

Referred to me

How many teammates from Bytes Technolab Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a solid business application to service my first target market, Ghana

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development process

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As we all know, it's extremely hard to trust someone who lives on another continent with your money and your precious project. I was introduced to Ketan P as the project manager for my application. Ketan and his team treated me with the utmost respect and professionalism. He always well planned our online meetings and always found time to listen to my concerns. 
Ketan always went above and beyond to help me and my application succeed. He is always available to answer any question and or concerns I have. He basically "earned" my trust, and for me this is not an easy thing. I'm happy working with him and his team, and looking forward to grow our application even further.

What was your primary form of communication with Bytes Technolab Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Always working on improving their performance and communication.

Are there any areas for improvement or something {provider_name} could have done differently?

No! I am happy and satisfied with the service that I'm receiving.

BACKGROUND

Please describe your company and position.

I am the Graphic Design Project Manager | Head of Web Team of Summit3PL

Describe what your company does in a single sentence.

Warehouse to ship out swag items. We also monitor and run shopify websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• Have a redemption Store

SOLUTION

How did you find Bytes Technolab Inc.?

Online Search

Why did you select Bytes Technolab Inc. over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Ketan went above and beyond to help us make sure our site works and functions correctly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great redemption store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded very quickly.

What was your primary form of communication with Bytes Technolab Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Response time was fast and went above and beyond to make sure our problems were fixed

Are there any areas for improvement or something Bytes Technolab Inc. could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Principal Product Manager of a financial services company

Describe what your company does in a single sentence.

We are a private investment fund that utilizes technology to enhance our real estate investments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• Develop an internal tool for our underwriting and fund management.

SOLUTION

How did you find Bytes Technolab Inc.?

Previous Working Relationship

Why did you select Bytes Technolab Inc. over others?

Prior Experience

How many teammates from Bytes Technolab Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Bytes Technolab to completely overhaul our existing internal software tool. This tool includes an underwriting tool for our real estate loans as well as a fund management and communication platform. The tool used to be web only, but we elected to utilize Flutter to allow us to be truly cross platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bytes has hit every deadline of our project plan on time. We have a working product and continue to retain their team to build new functionality that we have never had before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bytes has been on schedule throughout the entire project, completing all agreed scope of work within 1-2 days of estimated completion time.

What was your primary form of communication with Bytes Technolab Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bytes Technolab Inc.'s team is happy to work around our team's needs. Instead of having to secure early morning meetings as I have in the past, Bytes has stayed up late to make the worldwide relationship work.

Are there any areas for improvement or something Bytes Technolab Inc. could have done differently?

I think they've been great. To be perfectly honest, they have carried this project as I have had other priorities come up that have taken my regular attention away from what they are working on, and they have filled that gap.

BACKGROUND

Please describe your company and position.

I am the Owner of a marketing company

Describe what your company does in a single sentence.

Internet development and marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• Create an app for a startup business
• Create a supporting admin website
• Create an interfacce to send data between a secondary wordpress site and a third party app

SOLUTION

How did you find Bytes Technolab Inc.?

BNI Networking

Why did you select Bytes Technolab Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Successful similar previous projects

How many teammates from Bytes Technolab Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data export from Wordpress to thrid party app was completed on time as promised within the two week timeframe, Full app development is in progress with every milestone hit on time and on budget with excellent regular communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful delivery of an export feature in wordpress, and successful milestones on current project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Feedback and availability is always same day, often within the hour or instantaneous. All timelines met.

What was your primary form of communication with Bytes Technolab Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

Their competitive pricing and responsiveness 

Are there any areas for improvement or something Bytes Technolab Inc. could have done differently?

Everything thus far has been excellent.

BACKGROUND

Please describe your company and position.

I am the CEO of a furniture e-commerce company.

Describe what your company does in a single sentence.

We are the manufacturer, wholesale and retail distributors of premium quality hardwood tables and furniture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• Provide repairs and maintenance for a Magento-2 e-Commerce website
• Specific site enhancements
• AWS optimization

SOLUTION

How did you find Bytes Technolab Inc.?

Online Search

Why did you select Bytes Technolab Inc. over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Bytes Technolab Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website was exhibiting numerous operational issues due to errors by the prior development team. Bytes systematically identified the issues and established priorities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each defined project was successfully completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Managers were involved with each assignment. Some project managers are better than others, Bhavesh is very accessible and good to work with. He will work to fit a client with the optimal staff person based and both technical and personality considerations.

What was your primary form of communication with Bytes Technolab Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The work gets done correctly, and the pricing is attractive.

Are there any areas for improvement or something Bytes Technolab Inc. could have done differently?

There is always room to improve and Bytes is not perfect in every respect. But overall they get a high grade.

BACKGROUND

Please describe your company and position.

I am an executive of a healthcare company

Describe what your company does in a single sentence.

An EHR development company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytes Technolab Inc. to accomplish?

• Requirement Understanding

SOLUTION

How did you find Bytes Technolab Inc.?

Referral

Why did you select Bytes Technolab Inc. over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Bytes Technolab Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EMR Software Development

RESULTS & FEEDBACK

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Bytes Technolab Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had the ability to think out of the box to meet our specific needs.

Are there any areas for improvement or something Bytes Technolab Inc. could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am a freelance Web developer and have worked with my client Capital rugs at various points for more than 5 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab Inc., and what were your goals?

I have used them for Magento consultancy, development and support previously. Most recently they helped to resolve magento extension installation issues very quickly. They have been amazing and will use them in the future for any further support.

SOLUTION

How did you select this vendor and what were the deciding factors?

A trial of their services. They were responsive and communicated very well to try and understand my issues.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Provided a problem statement to them initially. After discussing with them, we arranged some time with a highly skilled developer that helped to fix our issues.

How many people from the vendor's team worked with you, and what were their positions?

Two people. A project manager and a Magento developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The extension was installed correctly and is now being used in our production site. They were also very careful to ensure the updates worked correctly before we made them live on the website.

Describe their project management style, including communication tools and timeliness.

Management style was informal but focused. We used Google chat to communicate and email.

What did you find most impressive or unique about this company?

Their fast support and communication were impressive.

Are there any areas for improvement or something they could have done differently?

Nothing from my experience.

BACKGROUND

Please describe your company and your position there.

I'm a Marketing Manager at ProMerit. ProMerit is a full-service Amazon agency and seller with years of proven results in helping brands to scale online in Canada, United-States and Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab Inc., and what were your goals?

Relaunch a new wordpress website, with a design we already had of over 10 website sections, in three months time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose them on Upwork and they had great reviews. Then they had a big team, so we would be able to get in touch with someone almost all the time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to develop this wordpress website, agreed the milestones, and started working to achieve the launch date.

How many people from the vendor's team worked with you, and what were their positions?

We spoke with around 5 contacts but we had a main contact, from a project leader, who would centralize all our doubts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We achieved our milestones perfectly, with great results and quality.

Describe their project management style, including communication tools and timeliness.

We used Basecamp, the Upwork platform, Drive, and mail when we started or at the end.

What did you find most impressive or unique about this company?

They answered quickly despite the difference on time zones, and always were really kind.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the co-founder of an online E-cards and messaging platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab Inc, and what were your goals?

We hired Bytes to implement additional features for our messaging platform. We needed to integrate some complicated additional features for e-card designing.

SOLUTION

How did you select Bytes technolab Inc and what were the deciding factors?

We searched for a developer proficient in Angular and Frontend on Linkeding and Bytes TechnoLab was very forthcoming.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We detailed work needed. Then received a project scope. After some edtis, we confirmed. All changes were made to a dummy site first and upon testing was moved to our server.

How many people from the Bytes Technolab Inc team worked with you, and what were their positions?

We had a project manager and developer that were available via Skype at all times.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 5 months, all of the features and changes were implemented to perfection.

Describe their project management style, including communication tools and timeliness.

we had meetings with task manager and used Trello to keep track of pending developments.

What did you find most impressive or unique about this company?

They were very creative in the thinking process to enable certain advanced features within budget.

Are there any areas for improvement or something they could have done differently?

All Good.

BACKGROUND

Please describe your company and your position there.

I'm the COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab Inc, and what were your goals?

Custom application to ensure based on GeoIP and inventory levels to show or not show the product to that customer.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was referred by shopify

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

not sure

How many people from the vendor's team worked with you, and what were their positions?

total 3 to 4 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The custom app works 50% of the time. And there is ZERO support from their team and we don't have access to the code which was build for us. So we are screwed.

Describe their project management style, including communication tools and timeliness.

They were involved.

What did you find most impressive or unique about this company?

They did their best to accomplish the goals and accommodate us

Are there any areas for improvement or something they could have done differently?

They could do better project scoping with clear details on who owns the code

Do you have any advice for potential customers?

Be more clear about your requirements and scope so they can provide a clear scope of work