Bytes Technolab

What evidence can you share that demonstrates the impact of the engagement? 

Bytes Technolab has developed exactly what we were looking for. Without the development of these key features, we couldn’t do business as usual. Their work is critical for our success.

How did Bytes Technolab perform from a project management standpoint?

Their project management approach is adequate and they follow their timeline. We had weekly meetings in the beginning, but now we meet on an as-needed basis to address any issues.

What did you find most impressive about them?

The team is responsive, quickly addressing issues that arise and finding solutions. They deliver what they promise and everything is quality work. 

Are there any areas they could improve?

They could be more proactive in sharing progress updates and checking in with us.

Do you have any advice for potential customers?

To avoid misunderstandings, clearly discuss your needs and specifications at the beginning of the project and include everything in the contract.

What evidence can you share that demonstrates the impact of the engagement?

Their professionalism is top level. 98% of the time, they do exactly what I say. We never have to wait or press them for information. Their commitment and discipline are very high and very refreshing. We’re extremely happy with them and will probably be working with them longer than we initially anticipated. They’ve developed one of the finer restaurant-finding apps globally, from what I see. It’s first class.

How did Bytes Technolab perform from a project management standpoint?

Project management is excellent; I’d rate them 5 out of 5. We split the main project into two phases. When we got to phase two, I had questions about what the milestones and timeline would be. These had already been laid out, but I wasn’t sure whether they’d changed, given our progress. Before I even had to ask, they broke everything down in a very detailed way, with all of the milestones, development time, contingencies, dependencies, etc. It was brilliant. Most people won’t volunteer that information, instead waiting to be asked to provide it. Bytes Technolab’s team is proactive.

What did you find most impressive about them?

They’re professional and deliver quality work. There have been a number of times when they’ve come with a problem along with a solution for it.

Are there any areas they could improve?

No, it’s been a smooth experience.

What evidence can you share that demonstrates the impact of the engagement?

Internally, we love everything they've done. Their turnaround is unfathomable, and they sometimes finish projects in 24 hours with very little documentation. We've seen amazing results from their work, and we've had no real issues with anything they've done. If we ever have a problem, they offer solutions and are on top of everything.

How did Bytes Technolab perform from a project management standpoint?

They're very professional, and they're great to work with. We're in constant contact, and they self-manage their team. I get updates and feedback from them, and we always know where things stand. We've had phenomenal feedback, and they make everything very easy for us. Most of our communication is through Skype or email.

What did you find most impressive about them?

Their availability is excellent. I can reach out to them at any time, and I usually have an answer or contact with someone within a couple of hours. We don't ever have to wait long for a response, even though there is a 12-hour time difference.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

Don't leave any ambiguity in your documentation. They will be creative if you let them, but if you want something specific, be detailed. They will follow your requirements exactly if you give them enough information.

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t done any digital marketing for the app yet, but their work was great. The few people who we’ve shown the app to love it. People are offering great feedback on its functionality, remarking on how much they need the app in their life. The design is very smooth and appeals to people. 

How did Bytes Technolab perform from a project management standpoint?

We spoke on the phone as frequently as they can. Whenever work was finished, they would communicate any changes that needed to be made and hit our deadlines. They sent us links to show any updates with the app.

Everything went really well and they were on top of it. They were transparent about timelines, especially if we were going to have to wait for any changes to be made.

What did you find most impressive about them?

They offer a reasonable price, which is great. It was also nice that we had no cultural barriers between our teams. Bytes Technolab’s communication skills were consistent and set them apart from other people I’ve worked with. 

Are there any areas they could improve?

It would have been helpful if we fully understood how many people they had on their team and who could work on our project. That way, we’d have a better estimate of how long certain things would take. However, this wasn’t an issue and they did well throughout the project. 

Do you have any advice for potential customers?

Be organized and understand all the details before going into any development. You should know every page, color, and content item before starting the project to avoid overspending.