Web and Mobile Development Company

BytesTechnolab is a top-tier, one-stop custom software development company with a talent pool of 400+ experienced engineers. Since 2011, we've helped VC-backed startups and fast-growing tech companies build successful, scalable products that users love. Our forte is agile dedicated teams of brilliant minds who rock in web, mobile, Big Data, QA, and eCommerce.

Quick facts: 

  • 100+ active clients
  • 190+ Developers - the largest dedicated team
  • 76% of our staff are Seniors and Team Leads

Our services: 

  • Custom software development
  • Web application development
  • Mobile application development
  • QA and Testing
  • Cloud computing
  • UI/UX development
  • AI-powered applications
  • Blockchain-based applications
  • Digital Marketing

 

 
$10,000+
 
< $25 / hr
 
10 - 49
 Founded
2011
Show all +
Bergenfield, NJ
headquarters

Portfolio

Key clients: 

Ragnar, Keyolo, Celebration Giftware, Smilecare Dubai, Solvable, Finale 3D, USLegal, EPEC, Galaxy360, Rawson

Ragnar - NodeJS, AngularJS, MongoDB, AWS

The firm is a largest overnight running relay series with 30+ relays in different geographic locations in the United States, Australia and several other countries in Europe.


The key business challenges were:

• The firm was administrating their races through a number of internal systems, including a team registry, a finance system and a number of spreadsheets.

• Each race had a different way of

administrating teams and resources

• Processing bookings manually www.bytestechnolab.com

• To reach maximum customers to sell products 


The key reasons to build an online system were:

• Streamline administrative processes

• Centralise data and Relay series information

• Increase and improve marketing initiatives

• The firm needed to make it as easy as possible for teams to make bookings and purchase 


Experts at Bytes Technolab had put their head together and analysed the business requirement and came up with a multi-site platform for different countries where team and volunteers can register for specific race, pay online, Real time chat with team members etc. On the other hand, a multi functionality Admin Panel allowed admin and staff members to create registration form dynamically, create events, manage the teams/volunteers, create promocodes, download the reports, view the real time registration data etc. A customer friendly store was developed considering the targeted user base on separate platform where customers easily browse the products and make purchase. Going online made the firm achieve the J-curve in terms of revenue and popularity. 


Deliverables:

✓ UI / UX / CX

✓ Marketing and Booking platform

✓ E-commerce platform

✓ Support & Maintenance 

Keyolo - NodeJS, ReactJS

It is a property booking website where user can search and book rentals, resorts, etc


We developed a scrapper which scraps the property data from third party sites and display on Keyolo website.

Celebration Giftware - Magento 2 (Ecommerce)

The brand is a second generation family business established two decades ago, supplying customized gifts to the customers in United States, Australia and New Zealand. 


The brand was concerned about previous generation Magento 1x e-shop as the bounce rate was higher and wanted to grow their online business in any manner. They chose Bytes Technolab to find possible solution and optimize the store to improve the

customer engagement and sales.


Our Approach


1. Migration from M1 to M2:


Amalgamation of efforts channelized by Bytes Technolab to attain the key business objectives includes analyzing the complete requirement, brainstorming on future expansion, go back plans and complete road map of the migration process.


2. UI/UX migration from M1 to M2:


Based on the UI/UX preferences of client, we installed a premium ready-to-use Magento 2 theme. Business requirement is to keep UI/UX from M1 to M2 with flowless transition. The challenging part was to do major customization on store hierarchy since the existing platform has large number of categories.


3. Migration from M1 to M2 with eBay integration With the business expectation to keep all their existing features and the challenging part was transferring existing eBay integration seamless to new M2 store. Migrating from Magento 1 to Magento 2 is very challenging when business already have high impact on eBay sales.


4. Website Optimization:


Bytes Team helped the store to improve search engine visibility for many search engines by taking care of on page SEO practice and configuring suitable SEO tools.


Deliverables:


✓ STRATEGY

✓ UI / UX / CX

✓ DEVELOPMENT & IMPLEMENTATION

✓ MIGRATION OF EXISTING DATA

✓ CONVERSION OPTIMIZATION

✓ MANAGED SUPPORT

www.solavable.com - WordPress

A free credit card debt and tax debt relief consultation system build in WordPress. Many custom WordPress plugin developed to accomplish user complex requirement.

  • Free Card Debt And Tax Debt Relief Consultation
  • Student Loan Relief System Consultation
  • Custom WordPress Plugin Development
  • Content Management System


Galaxy360 - RTO management system (Laravel, AngularJS)

Galaxy360 is an advance RTO management platform for Australia based colleges and university. It is web based SAAS application with more than 25 modules. Application has many features like enrollment, offers, course management, timetable, student attendance, Govt. compliance, accounting, reports, etc. Galaxy360 has role and permission based access to facilitate multiple user types with considering security and privacy of data.

Colleges can track and view all the information of their student, semester, student’s payment, teacher and student timetable and many more.


Considering huge platform with futuristic, maintainability, security and legal compliance it was challenge to identify right tools and technologies. After research and consideration we have identified full stack development with Laravel as backend and AngularJS as frontend platform. Developed most robust and high security platform by module based approach and scaleable application.

  • Custom RTO System for Australia
  • Futuristic Web Development
  • Cloud based SAAS Application
  • CRM Application
  • University Management System
  • Student Enrollment System


EPEC ( www.findyourvibe.com ) - Laravel

EPEC (Every Person Every Crowd) is a nightlife application that enables users to tailor their night out curated by a set of filters: music, ambiance, scenery, attire, and distance.


Whether you’re new in town, traveling or just looking to enjoy a night out, EPEC is the smartest, most efficient way to find the most comfortable lounges, pubs, and nightclubs that suit your unique vibe.


Key

Features:


PERSONALIZED SEARCH : Search based on Music, Ambiance, Scenery, Attire, and Distance.


UBIQUITY : Drag and Drop your location to find your vibe in any major city.


TOP CHOICES : Displays the top 10 choices that closely match your selected criteria.


FAVORITES & HISTORY : Bookmark your favorite places.






Reviews

Sort by

Web Dev for Social Media Marketing Company

"Their personal approach is impressive. They want to work with you and make your business successful."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

Bytes Technolab provides outsourced front– and backend software development for a social media marketing company. They build widgets and plug-ins using the APIs of various social networks.

The Reviewer
 
2-9 Employees
 
San Francisco, California
Founder, ContentPlum
 
Verified
The Review
Feedback summary: 

Bytes Technolab develops effective widgets that earn great reviews. Their e-commerce implementation doubled profit margins, and they continue to provide necessary updates. Responsive and empathetic, their team is always available and works as a true partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at Contentplum, a social media content marketing company. We have been in this space since 2013.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytes Technolab?

We need an outsourced team to perform extra software development that our in-house team isn’t able to do. For example, our customers wanted our widgets and social media platforms to have with e-commerce functionality, and we needed more staff to make that happen. 

SOLUTION

What was the scope of their involvement?

Bytes Technolab developed a wide array of features for our platform, including e-commerce capability, new widgets, and new plug-ins. They specifically addressed integrating e-commerce with third-party APIs from Instagram, Facebook, and Stripe. They’re full-stack service providers and perform front– and backend development. Their team also handles DevOps work.

What is the team composition?

We mainly worked with two engineers. Sometimes, they would pull in network engineers or frontend experts, but on a day-to-day basis it’s a team of two.

How did you come to work with Bytes Technolab?

I learned about Bytes Technolab through references and friends. After this, I initially engaged them to build a Magento plug-in. They did such a great job with this initial task that I decided to make them a long-term partner.

How much have you invested with them?

We’ve invested between $25,000–$50,000.

What is the status of this engagement?

The project began in 2016 and is still ongoing. They continue to make small tweaks to the API and maintain the system.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Customer growth has expanded rapidly; our e-commerce margins have doubled in size since Bytes Technolab’s solution launched. We’ve gotten very good reviews on Shopify and Magento. Our customers have also reported large gains since we added the e-commerce feature.

How did Bytes Technolab perform from a project management standpoint?

We mainly use Skype video calls and Asana for communication. When the workload is heavy, we have daily calls with them. All tasks, documentation, and checklists are stored in Asana. Our team assigns them tickets through Asana, and we often communicate through the program. 

What did you find most impressive about them?

Their personal approach is impressive. They want to work with you and make your business successful. Instead of having a selfish mindset, they work with us in a true partnership. If Facebook turns off our API or our site is down, I can reach out to them and they are always available. They resolve the problem as soon as they can.

Are there any areas they could improve?

It sounds contradictory, but I think they can engage more in design and with DevOps. Though they’ve started improving, I want them to increase their capabilities as a company. I think they could monitor these services more.

Do you have any advice for potential customers?

If you treat them as a partner, you will get a really good ROI in return. Try to explain what you’re trying to achieve and they will come up with a good idea on how to solve it.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Development for Personalized Gift Retailer

“Bytes Technolab’s experienced assistance allowed the site to grow very quickly in the first year.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2015 - Ongoing
Project summary: 

Bytes Technolabs worked on two development projects. The first was to build a user-friendly Magento 1 platform that was compatible with Google’s algorithm. The second was to migrate to a new Magento 2 site.

The Reviewer
 
1-10 Employees
 
Cessnock, Australia
Jenni Baty
Managing Director, Celebration Giftware
 
Verified
The Review
Feedback summary: 

With the first project alone, Bytes Technolabs helped cement a consistent online presence, pushing the site to the first search page results for nearly 2,000 targeted key terms. Analytics also showed that users were engaging more with the site, leading to improved sales.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

At Celebration Giftware, we love creating unique personalized gifts to help customers celebrate those special moments in life: birthdays, new babies, christenings, engagements, and weddings. Our gifts are personalized so they come from the heart and make wonderful keepsakes that can be enjoyed for many years to come

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab?

We needed a website that would reach our online audience. Our company was looking for an agency that would provide a comprehensive plan for the layout, navigation, and user experience. We wanted a simplistic design that would easily explain our gifts and company values.

What were your goals for this project?

The main goal has always been to build a user- and Google-friendly platform that can adapt to the ever changing e-commerce environment. We have a large inventory, and it was very important to ensure that the site could continually evolve as our business grew.

SOLUTION

How did you select this vendor?

I’ve been in touch with them for over five years, and we’ve worked on two Magento projects. Most companies have certified developers and good project counts. However, after a few detailed calls, we realized that Bytes Technolab understood our vision and matched our price, terms, and delivery times best. I had already worked with them and was familiar with their process, so it was easy to arrange meetings.

Describe the project and the services they provided in detail.

We migrated from Magento 1 to Magento 2 before launching a new website. Bytes Technolab took this in stride, using great designs framework and turning it into a customized Magento 2 website. Their team created a user-friendly platform that showcases comparisons of gifts products and allows access to happiness. Visitors can easily search product reviews and other gifts options.

What was the team composition?

We worked with a designer, a developer, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Within the first year, we saw a massive increase in online market visibility. Back in 2014, we had 1,091 keywords on the first page of Google. The Magento 1 website improved the overall customer behavior on our site. Users were sticking to our website, and it showed with Google analytics and sales.

How was project management arranged and how effective was it?

We worked with three resources—a designer, a developer, and a project manager—and they all did a great job. Communication was easy, and they are always close at hand when emergency issues arise.

What did you find most impressive about this company?

I must say, and my our whole team agrees to this, Bytes Technolab’s experienced assistance allowed the site to grow very quickly in the first year. Avoiding most pitfalls is a critical benefit when working with a knowledgeable agency. The end result comes in both cost and time savings.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Web Portal for Travel Agency

“We’re amazed by their domain expertise.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Bytes Technolab built a web portal that features vacation rentals and travel services. They continue to monitor and enhance the platform.

The Reviewer
 
11-50 Employees
 
Park City, Utah
Prashant Upadhyay
CIO, Keyolo, LLC
 
Verified
The Review
Feedback summary: 

The platform’s intuitive UI has boosted revenue and user satisfaction. Bytes Technolab’s team is knowledgeable, efficient, and communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CIO of a travel agency that offers destination holiday packages.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytes Technolab?

We hired them to build a fully functional search and booking portal for our company.

What were your goals for this project?

Our primary objective was to provide customers with an intuitive booking experience. At the time, our business was on an expansion spree.

SOLUTION

How did you select this vendor?

We came across Bytes Technolab on a professional social networking channel. Their business analysts gave a budget estimate that was well within our limits. We also looked at their past clientele and completed projects.

Describe the project and the services they provided in detail.

We prepared the entire project roadmap beforehand and handed it over to their project manager. Based on our requirements, Bytes Technolab built excellent features, including booking management for multicity hotels and flights. Our platform also displays a detailed itinerary, past trip history, etc. Currently, the developers are monitoring the technical aspects of the site and suggest improvements.

What was the team composition?

We recently expanded the team size from two developers to five. We also have a full-time project manager and a full-time QA lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Bytes Technolab completed the development on time, which is the most important thing. We launched the portal in February this year. It has struck the right chord with our target audience because of its user-friendly interface, so we’ve seen an increase in bookings.

How was project management arranged and how effective was it?

The work coordination has been excellent. They are constantly in touch with us and keep us informed about their progress. Plus, their team responds well to all our queries and requirements.

What did you find most impressive about this company?

We’re amazed by their domain expertise. The entire team is innovative and versatile. They’ve attended various international tech events, so they know the latest IT trends.

Are there any areas for improvement?

I don’t think so.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Migration & Dev for Shoe Company

“Our business is driven by our website and they’ve played a key role in our success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

Bytes Technolab transitioned a custom platform to Magento and manages ongoing development.

The Reviewer
 
1-10 Employees
 
New York Metro Area
CEO, Custom Shoe Store
 
Verified
The Review
Feedback summary: 

The Magento site has had major business impact including increased third-party sales and minimized delays for customers. Bytes Technolab is responsive, communicating effectively and quickly integrating feedback. They combined technical value with an impressive work ethic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a custom footwear brand. Our customers can design their own shoes on our website and we deliver them in four to six weeks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytes Technolab?

We had a custom platform which meant that every change to our website required us to work with the development team. We also have a B2B business model where we work with custom clothiers and specialty retail stores to offer our custom shoes. It was difficult to allow third-party sellers to offer custom shoes to their customers through our site. We wanted to move our site to Magento to have more flexibility and control, as well as access to the plugins available for Magento that make scaling easier.

SOLUTION

What was the scope of their involvement?

Bytes Technolab helped us move our site to Magento. They now manage ongoing feature development and maintenance. In Magento, they were able to create a backend for our third-party customers to create designs, place orders, and track those orders. Those resellers have access to the same information as we do.

What is the team composition?

I interact closely with a business analyst and a project manager. There are a tech lead and three other developers working on the project.

How did you come to work with Bytes Technolab?

Someone referred me to them but I don’t remember who. I looked at their team structure and their developers’ qualifications. I also asked for sample work they had done for previous clients and I did some reference checks to get a sense of their process and quality of work. Once I was comfortable, I decided to move forward.

How much have you invested with them?

We’ve spent around $40,000.

What is the status of this engagement?

We started working together in December 2016 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our business is driven by our website and they’ve played a key role in our success. Before, when we had to rely on the development team to make every change, it would take a long time. A customer could change their shipping address before the shoes were shipped but, by the time the change was made, the shoes would be shipped and the shipping charges incurred. The delays cost us customers. Now I have flexibility and control over all of these things on our end. Additionally, we’re now able to work with many more third-party resellers. Before the process was cumbersome and painful. Now it’s seamless, which has allowed us to scale that part of our business. Overall, from an order management perspective, it’s been easier for us as well as for other vendors to manage things that were previously all manual. Our business efficiency has significantly improved since working with Bytes Technolab.

How did Bytes Technolab perform from a project management standpoint?

We usually communicate on a daily basis. Depending on what project we’re working on and what’s on the roadmap, it may be every two or three days instead. I speak to the business analyst or the project manager, who provide me with updates. If they have any concerns or questions, they raise them with me. When I’ve had to call then on a weekend, they’ve been responsive. They’ve managed to pull a team together to help me out. I’ve been happy with what they’ve done for me and continue to work with them.

What did you find most impressive about them?

I would say their work ethic. That's by far the most important skill that they have. They've been partners. They have the technical expertise—so they provide great suggestions and value—but they’re also able to work on challenging timelines. Sometimes I need them to move at a really fast pace and they're able to cope with that. For example, we had a collaboration with a TV show and I needed something done very quickly. They worked over the weekend and met the deadlines. The best thing about them is their ability to work with the timelines that I have and support us.

Are there any areas they could improve?

Not really. Whenever I find something that I think they could do a better job on, I suggest it to them. They're open to feedback and make changes relatively quickly. As of right now, I can’t think of anything that I would want them to change.

Do you have any advice for potential customers?

I think having a structure and process in place early on at the start of the project really helps. That's something we did when we started working together and it laid the foundation.

5.0
Overall Score I can't think of anything that they've done that I'm not happy with or would want them to change.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already done that.

Technical Partnership with Lead Gen Company

“Of all the technical developers and companies we’ve worked with, Bytes Technolab is the best.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

Bytes Technolab provides technical support for an internet marketing company. They develop backends and implement functionality and APIs for the 20 sites they maintain.

The Reviewer
 
1-10 Employees
 
Los Angeles Metro Area
CEO, Lead Generation Firm
 
Verified
The Review
Feedback summary: 

Each site Bytes Technolab produces is high-quality, and a competent QA team ensures that there are few or no mistakes. Their communication is strong, as are their project management solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an internet marketing company that generates leads for the financial industry. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytes Technolab?

We needed a team to help set up sites and host all the technical projects we have as a company.

SOLUTION

What was the scope of their involvement?

We have about 20 sites that they currently maintain. They developed backends for all of our sites and implement all the technologies and APIs that go into each one. We use custom reporting to pull information from multiple sources, which streamlines interface and backend creation, logins, and other tracking procedures. They use complex systems to tie all of our reporting together and make each site work faster.

What is the team composition?

The team includes a project coordinator and roughly three other developers.

How did you come to work with Bytes Technolab?

A colleague and a friend of mine referred them to us. I knew they could handle complex projects and felt they would be a good fit.

How much have you invested with them?

We’ve spent between $50,000–$100,000 so far.

What is the status of this engagement?

The collaboration began in December 2016 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Of all the technical developers and companies we’ve worked with, Bytes Technolab is the best. Their competence and knowledge of implementations is good, and the QA team ensures a near perfect product, every time. We love working with them; they’re phenomenal.

How did Bytes Technolab perform from a project management standpoint?

Communication is amazing. We have a weekly meeting by Skype and a project management solution that they oversee. We always know where they are and what projects are upcoming.

What did you find most impressive about them?

They follow through on every promise.

Are there any areas they could improve?

Documentation is something that they could work to improve. Otherwise, the engagement is successful.

Do you have any advice for potential customers?

Set up consistent meetings with them and put a project management solution in place to communicate through.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Music Platform Development

"Compared to other offshore groups I’ve worked with, Bytes Technolab has amazing communication." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2004 - Jan. 2006
Project summary: 

Bytes Technolab developed a PHP web platform with a MySQL database. Users can upload data (song lyrics and chords) and either share it or block it from other users based on authorizations they assign.

The Reviewer
 
1-10 Employees
 
British Columbia, Canada
Dave Berryman
Owner, Dasan Research
 
Verified
The Review
Feedback summary: 

Customers switching to a new operating system were able to continue their subscription thanks to the new web version. Bytes Technolab provided consistent communication remains available to add new features. They were highly responsive and keen to fix any functionality issues that arose.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Dasan Research, a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytes Technolab?

Back in 2004, we were developing an online version of a program for entering chord charts into a database to use in reprinting. It’s primarily used by churches.

SOLUTION

What was the scope of their involvement?

They delivered a MySQL database with 20,000 entries that we’re still using today. I recently it transferred it to AWS because our old platform stopped supporting our version of PHP. A few things didn’t work after we ported it, but my contact at Bytes Technolab fixed them immediately.

As the program designer, I designed the UI and functionality. Then, I gave them the images I wanted and drew pictures of how I wanted the screens to look. The program had to have user accounts with passwords to separate data between customers, but also support data sharing within specific groups (bands). There also had to be the ability to block our certain songs that were still in a preliminary stage.

What is the team composition?

I assume there was a single developer because they’re the only person I ever dealt with. I’m not aware of their team’s depth.

How did you come to work with Bytes Technolab?

I saw one of their ads and gave them a call. I was reluctant to use overseas developers because of previous relationships I’d had, but I gave Bytes an opportunity. We talked about how we’d work together, and I gave them the first program to try out. They were quite successful at taking my idea and converting it into a usable online tool.

How much have you invested with them?

Initially, a local developer charged me $7,000 for a few weeks of work. With Bytes Technolab, I’ve spent around $10,000.

What is the status of this engagement?

We developed the platform from 2004 until 2005. There’ve been a few tweaks since then when people request more features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some of my customers were moving over to Apple, so my PC platform wasn’t going to work for them. I’ve kept them as customers, so the work has had a tremendous impact. Those people now pay annual subscription fees, rather than making a one-time purchase.

How did Bytes Technolab perform from a project management standpoint?

I’ve needed my developer several times because of the AWS transfer, and he’s always available. I’m not sure when he sleeps because I can go into Google Groups and he’s right there. During the first development, I’d send them something in the evening, and it would be done the next morning. Sometimes he might take a day to respond, but if it’s a small task, he’ll respond right away.

What did you find most impressive about them?

Compared to other offshore groups I’ve worked with, Bytes Technolab has amazing communication. Other firms have done good work, but I never knew if they’d respond in a day or a week. Bytes and I spoke every day or two, compared to every week or two. They were quick to add new features as well.

Their price was so good that I didn’t look anywhere else. They also excelled at understanding what I wanted. My developer's English is great, so I was able to communicate my ideas quickly.

Are there any areas they could improve?

While some features didn’t work initially, Bytes fixed them. Nobody’s perfect, and this is complicated cross-platform technology. I couldn't have asked for anything more. They did really well.

5.0
Overall Score They’re the best company I’ve ever worked with, period.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I didn’t set specific deadlines but I expected certain things to be done timely, which they were.
  • 5.0 Cost
    Value / within estimates
    It was infinitely more affordable than working with a domestic firm.
  • 5.0 Quality
    Service & deliverables
    They always delivered what I wanted, or more.
  • 5.0 NPS
    Willing to refer