The Bureau Of Small Projects

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Specialist of Peninsula Clean Energy

Describe what your company does in a single sentence.

Peninsula Clean Energy is a not-for-profit community choice energy agency serving San Mateo County and the City of Los Banos, providing cleaner, more affordable electricity to residents and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Maintain and improve a high-traffic WordPress site with ongoing bug fixes, plugin management, and security updates.

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

The Bureau of Small Projects has served as our ongoing web development and maintenance partner for peninsulacleanenergy.com since March 2023. Their scope covers monthly WordPress maintenance, plugin and security updates, bug fixes, and custom feature development. Key deliverables include two interactive maps (Power Sources and Community Benefits), a custom contractor finder with advanced filtering and a user dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over three years, BoSP helped us maintain a stable, high-performing public-facing site with zero extended downtime incidents. Custom-built features — including two interactive maps and the contractor finder tool — launched successfully and remain in active use. Critical live-site bugs were resolved quickly, often within days of reporting. Security vulnerabilities were identified and remediated before causing public impact. Weekly reporting kept our internal team consistently informed, reducing back-and-forth and improving project visibility. The site is now positioned for a full redesign handoff with a clean, well-documented codebase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BoSP's project management has been reliable and low-maintenance from our end. Abby provides weekly Friday status reports without being prompted, which keeps us informed without requiring constant check-ins. Urgent issues — including live-site crashes and security incidents — were escalated and addressed quickly. Estimates are provided before work begins, and scope is generally respected. There were occasional back-and-forth cycles on more complex builds, but nothing that caused significant delays. Overall, they're a communicative, organized partner that responds well to shifting priorities.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is their consistency. Three years in and we still receive a detailed status report every Friday without fail — that level of discipline is rare. Abby is genuinely easy to work with: she keeps things organized, flags issues before they escalate, and doesn't require hand-holding. They also do a good job of translating technical work into plain language, which matters when you're coordinating across a non-technical team. For a small agency, they punch above their weight on communication.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

On more complex, multi-round builds, the feedback cycle can take a few iterations before landing on the right solution — tighter scoping upfront or a brief discovery call would sometimes help avoid extra back-and-forth. These are minor points in the context of a three-year engagement that has otherwise run smoothly.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Èidean

Describe what your company does in a single sentence.

Èidean is a family-run luxury knitwear brand using yarn made in New Zealand and 3D knitting garments to order in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Help us launch our brand
• Aid in creating high quality visuals
• Help minimize wasted time and money in marketing our brand to meet our sales goals.

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand Launch: Strategy, Conversion Goals and KPIs, Audience, Strategic Planning, Landscape Analysis, Value Propositions
• Product Photography: Photoshoot Staffing and Coordination
• Product Packaging: Packaging Design
• Website Design and Launch: Shopify setup
• Paid Marketing Strategy: Strategy for paid marketing (Meta, Google)
• Email Marketing Strategy: Strategy for our brand's email marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped establish the foundational elements of the brand, including website development, product photoshoot coordination, and early brand messaging. While it did not drive significant direct sales, it supported initial email list growth, brand awareness, and created the assets and structure needed for future marketing and conversion efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was a highlight of the experience. Karen was extremely communicative, responsive, and took the time to really understand the brand, which made collaboration smooth and efficient. She was organized and kept timelines on track, and was an invaluable member to the team. Where the experience fell short was in the broader team’s delivery of paid marketing strategy and performance insights, which felt less specifically developed to our brand and not as data-driven as expected.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the team’s level of care and investment in the brand. They consistently delivered high-quality, elevated visuals and were extremely responsive and supportive throughout the process. Karen was an exceptional project manager, and David, as the owner, was consistently involved, checking in and providing thoughtful strategic guidance throughout. Vanessa also provided valuable, tailored input on email marketing that felt closely aligned with our brand. Overall, the team was highly engaged and genuinely invested in our success, which made a meaningful difference.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

One area for improvement would be a stronger emphasis on data-driven communication and performance insights, particularly around paid marketing efforts. While we received helpful general guidance, there was less clarity around what was and wasn’t working, and adjustments did not always happen as quickly as we would have expected. More detailed reporting, clear metrics, and proactive recommendations would have been valuable throughout the engagement. Toward the end of the project, we were presented, by Jess, with a more structured, metrics-driven plan that felt very thoughtful and actionable, and we would have benefited from that level of insight earlier in the process.

BACKGROUND

Please describe your company and position.

I am the Partner Services Manager of Freethink Media

Describe what your company does in a single sentence.

High-end, top-tier media production services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Front and Backend development
• Database creation and refinement
• Template-driven page creation to rapidly scale the site

SOLUTION

How did you find The Bureau Of Small Projects?

Referral

Why did you select The Bureau Of Small Projects over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In partnership with a globally recognized brand, we needed to develop a highly polished, database-driven website that allowed for rapid creation of new pages at scale. We needed flexible modularlity on all pages to facilitate ongoing changes and to set us up to continue to evolve the site into the future. We needed to do all of this on a compressed timeline of only a couple months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched on time with over 1000 live pages and the site looked amazing! The database upload functionality worked perfectly and allowed us to manage updates at scale. BSP's team was extremely responsive to a very very fast-paced campaign launch and always quick to resolve issues or present options to thorny problems. Could not have asked for better partnership when things got intense in the trenches. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was top tier. BSP's team was highly communicative and always delivered their pieces early or on time. They did a great job staying in lockstep with us as we navigated shifting priorities with our partner and a couple significant curveballs late in the game. It was a wild ride and BSP was solid every step of the way. 

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We knew this project was going to be a doozie given the scope, timeline, and big stakeholders involved, so our number one criteria for a vendor was their willingness and ability to operate under pressure, and operate as an extension of our team when the tempo picked up. BSP met and surpassed that criteria with flying colors. We could not have asked for a better partner on this very challenging project.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

Honestly, not really. 10/10 from us!

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of CL Surveying and Mapping, Inc.

Describe what your company does in a single sentence.

CL Survey provides land surveying services to the AEC Industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Develop a new website

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop an 8 to 10 page website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a fantastic experience working with The Bureau of Small Projects to develop a new website for CL Survey. Becka, Konan, and team were incredibly helpful and efficient—guiding us through the process and delivering exactly what we needed in just under two months. Using a ready-made template that fit our needs almost perfectly, they helped us launch quickly without compromising on quality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Becka did a great job as project manager and delivered items on time and was very responsive to our needs.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the one-on-one attention that they provided. We always knew who to reach out to.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

More access to training.  Not just the two trainings provided, but possibly access to additional online trainings for when you have questions regarding things that were not covered in the two trainings provided.

BACKGROUND

Please describe your company and position.

I am the Owner of Price & Price, LLC

Describe what your company does in a single sentence.

Lawfirm that focuses on estate planning, estate administration, and trust administration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Create a marketing strategy to generate more estate planning leads
• Create a marketing strategy to generate more estate administration leads
• Create a marketing strategy to generate more trust administration leads

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are working together to dial in on my brand and value proposition. With that we are revising my website and then creating digital ads and content to connect with people who would benefit from the service we provide and the manner in which we provide them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is still largely TBD. However, all the work they promised thus far was completed promptly and professionally. They are one of the few businesses I've worked with that have, so far at least, under promised and over delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are managing my project efficiently and effectively. They have delivered everything on time and are very responsive to my needs. I can confidently schedule my follow up knowing that what they is due will be delivered when it was promised.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive and unique about them is how such nice people can provide a superior work product. They live their values. Kindness is their vibe and it's present in meetings and their work. You don't have to sacrifice quality in order to work with nice people. You can say that often but you can say it here.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

As of right now, I can't think of any areas for improvement or something that could have been done differently. They deliver on all of their promises with a high-quality work product. I'm getting exactly what I had hoped for and it's being done by people that I enjoy working with. I may discover something as our relationship evolves, but right now I don't have anything to offer in this regard. 

BACKGROUND

Please describe your company and position.

I am the Founder of McGrannLAW LLC

Describe what your company does in a single sentence.

Law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Design Website
• Branding

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• Great culture fit
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with the Bureau for the development of the firm's website, branding, corporate messaging, and base-level retargeting advertising. This included significant design work, copy editing, brand strategy, and ongoing discussions about what made our firm different from most firms (we don't think of ourselves as a law firm, so all of the traditional tropes are out of bounds).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website now converts visits to meetings. Simple as that.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was exceptional, communicative, responsive, and excellent listeners. I am persnickety as hell with copy, and they worked patiently with me to get everything just right. They are complete professionals.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a process, but that process is driven to create results for you rather than make the work easier for them. But most importantly, the people at the Bureau are wonderful people, who care about the quality of work, whether the work is going to have the effect you're looking for, and work with you to ensure good results.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

Even when things went a little off-track, they were proactive about communicating any issues and working with me to resolve them. I could not be happier with the Bureau.

BACKGROUND

Please describe your company and position.

I am the Executive of VIVA PIMA!

Describe what your company does in a single sentence.

VIVA PIMA! is a nonprofit in Tucson that is making a difference in Pima County through our mission: Be a vital resource to foster a thriving community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Rebrand
• new logo
• first page wording on website

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to rebrand and we new our messaging needed to be updated.  The BSP helped us re-message by speaking with our customers and grantors.  We needed a new name, and new logo.  In addition, we needed new messaging for our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a new name, new logo and better website messaging.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was spot on.  Every Friday we received an email stating the status and key deliverables.  Everything was on time.  We knew why we had to extend our timeline for one part of this project.

What was your primary form of communication with The Bureau Of Small Projects?

Virtual Meeting

What did you find most impressive or unique about this company?

Every person we worked with were experts.  They helped us.  They were knowledgable.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

We wished we had a bigger budget to help us with more of our needs!  

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Topos Partnership LLC. We do strategic communications, mostly for nonprofits and foundations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau Of Small Projects?

We needed to redo our website to have a more up-to-date website.

SOLUTION

What was the scope of their involvement?

The Bureau Of Small Projects has designed and developed our website from scratch using WordPress. The website includes copy, images, and strategies. The team also provides maintenance services. To kick off the project, we had a couple of meetings with their team. We did a landscape analysis of our competitors and a number of different steps.

Moreover, The Bureau Of Small Projects is involved in our digital marketing efforts. They manage Google Ads and do remarketing, being responsible for creating all the assets.

What is the team composition?

The Bureau Of Small Projects' CEO has stayed involved throughout the process. We also work with 4–5 teammates, including a developer, a creative director, a graphic designer, a strategic branding person, and a market research person.

How did you come to work with The Bureau Of Small Projects?

We found them on Clutch.

How much have you invested with them?

We’ve spent around $25,000.

What is the status of this engagement?

We started working together in June 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received lots of positive feedback from our client community. We’re getting signups for our newsletter via the invitation. It’s hard for us to figure out the impact in terms of dollars, but we’re very satisfied with the fact that it’s making a much better impression.

How did The Bureau Of Small Projects perform from a project management standpoint?

Their project management has been excellent. We communicate via phone calls, emails, and Zoom.

What did you find most impressive about them?

We’re impressed with how quickly they rectify problems. In any project, there are many little snafus and miscommunications.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Listen to their instructions at the beginning. One is the importance of a value proposition for your company. If you’re doing website development, get a template, modify the template, and think very carefully.

BACKGROUND

Please describe your company and position.

 I am the Producer of an arts, entertainment & music company 

Describe what your company does in a single sentence.

We are an entertainment company focused on producing scripted and unscripted film and television.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Create a logo
• Create brand guidelines
• Launch our website

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo
• Brand guidelines
• Web site launch
• Search engine optimization
• Ongoing web management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a beautiful brand complete with logo, word mark, color palette, website, and even some merch! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Abby was an effective, personable project manager who got us all of our deliverables in a timely manner. She managed the team very well and communicated clearly and often.

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're very invested in your unique vision. They brought a lot of enthusiasm to our new company. We didn't really align with the first designer we were assigned, so the CEO of the company assigned us a new designer and sat in on our meetings to make sure things went smoothly. They care deeply about each project they take on, and it shows.

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

Nothing!

BACKGROUND

Please describe your company and position.

I am the Director of Global Learning Online, LLC

Describe what your company does in a single sentence.

Our company focuses on legal education training in countries with segments of the population that are currently underutlized. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Bureau Of Small Projects to accomplish?

• Website development
• Educational portal

SOLUTION

How did you find The Bureau Of Small Projects?

Online Search

Why did you select The Bureau Of Small Projects over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from The Bureau Of Small Projects were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company had an overseas project that was time sensitive & complex. We needed an agency we could rely upon to develop a brand new website for us with an educational portal component. We ran across, "The Bureau of Small Projects". An agency composed of elite professionals with  fortune 500 experience, who have come together to provide their expertise to grassroots companies like ours, whose marketing and design budgets are modest. 

This agency not only listenend to our goals, but went out of their way to meet our compamy objectives. The end result was a beautiful website that not only surpassed our expectations but met the needs of our end users. We highly recommend this agency & will continue to use them, as our business expands. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The bulk of our project consisted on delivering an online pilot educational course. We had 180 students go through our course. At the end of the course we asked the students to fill a survey with 4 very specific questions, including ease of our website and what would you change on our website. We received aproximately 50% of our students respond to our survey. Of those surveys we had "0" negative feedback. We would say that says it all. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was excellent. As a project manager myself, one of the most difficult jobs of a project is keeping all parties on task, so that the project flows like a well-oiled machine. This agency knows how to properly execute a project. I cannot say that we had " no issues", that would be unrealistic, specially considering the tight deadline. However, when any issue did come up, it was quickly dealt with, so we could continue to move towards the finish line. 

What was your primary form of communication with The Bureau Of Small Projects?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to the success of the project. I know this sounds like a "no brainer" but it is not. Other companies may be able to do the job, but their are not personable. We found at every turn that this agency tried to do what was best for our company goals. This was refreshing. 

Are there any areas for improvement or something The Bureau Of Small Projects could have done differently?

Perhaps the only thing our team felt could be better is the IT verbiage. As legal professionals we are very cautious to use terms or words that are not part of layman terms, because we will loose our audience. 

We would suggest that as new parts of the virtual experience are introduced to clients, this too is kept in mind, that clients for the most part have little grasp on the terms and verbiage in the IT field and therefore these need to be continiously defined to ensure understanding. This is the Apple model regarding customer support. The agency did have one particular professional who was very good at word pictures to explain steps on the process, Daira Fazenda.