Big Brand Experience For Small Business

20 years of experience with Fortune 500 companies and major brands.

We use all the little “tricks” learned over the years working with BIG companies with deep pockets to help SMALL, medium sized businesses and non-profits take their WordPress site to the next level. Our job is to make your job easier!

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Strengths include: Brand Development and Strategy, Custom Wordpress Development, Video Integration, Image Development and High-Impact Graphics.

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Also, so you get where we're coming from, as a side project, David Gaz, our Creative Director, recently directed the feature documentary Kindness Is Contagious, narrated by Catherine Ryan Hyde, author of the bestselling book (and film) Pay It Forward. It changed his life. While filming, our team worked with many non-profits and small businesses that were making an impact and we realized that the marketing tools we had been developing could be repurposed to help non-profits increase donations and small businesses increase sales.

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Lastly, David has spoken at Stanford University, The Centre Georges Pompidou in Paris and at events all across the country.

 
$5,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2013
Show all +
Rolling Hills Estates, CA
headquarters

Portfolio

Key clients: 

National College Center, New Wave Entertainment, Imagista, TBK Consult, Workshops For Warriors, Coachart, Tzumi Electronics, Paddle Diva.

NTSOC

NTSOC was started by a parent with a special needs child in 2001 so parents can get their children Medicaid waivers and be trained to be paid CNAs while taking care of their families and their medically fragile child. NTSOC provides supportive services to special needs pediatric patients and their families. Governed by a voluntary Board of Directors, NTSOC serves families throughout El Paso, Fremont, Pueblo, and Teller counties. Our mission was to create a compelling and friendly brand and website that told the stories of the families and prompted engagement of the community. Branding is all about your value proposition: what do you do differently, and more importantly, BETTER than your competitors. People with special needs children helping families with special needs.

Th Dark Wire

Today’s opioid addiction epidemic is the worst man-made public health epidemic in American history. Every year, we lose more people to opioid addiction deaths than were killed in the entire Vietnam War. We love causes at the Bureau Of Small Projects and work with a lot of Non-Profits, Documentary Filmmakers and Startups. The genesis of The Dark Wire came from the overwhelming amount of news not covered by traditional news outlets. We feel stories and information being circulated throughout the many media platforms available has people’s heads spinning. With the so much bias and spin, there’s little time left to cover all the news. Dark Wire uses the latest digital tools to expose, cover and report on these topics which are currently underserved. From border wars and opioid abuse to Pakistani War Lords and South African genocide; Dark Wire will bring you information and coverage you will not get anywhere else.

Ancile

People start forgetting as soon as they leave the classroom. UPerform fights that by reinforcing learning while they work. UPerform makes them more confident and effective through custom learning content delivered in their apps exactly when they need it. As The Bureau Of Small Projects is well known in the AI Niche, UPerform sought out and tasked The Bureau Of Small Projects with creating a UX that made their platform as user friendly as their APP itself. Additionally due to their immense base, the code had to be clean fast an tight to support a massive amount of traffic. Not just visitors but users too.

Testamentum

The Bureau Of Small Projects created a secure, web-based registry, document retention archive, and notification platform for Testamentum. It is the first national registry service that provides a HIPAA-compliant physical facility and virtual document archive with a universal retrieval process.

Sacred Wisdom Circle Institute

The primary focus of Sacred Wisdom Circle Institute (SWCI) is to provide spiritual teachings to those on the Red Road & train Medicine People for Oklevueha Native American Church (ONAC) & other earth-based religious organizations.

The Bureau Of Small Projects created a custom platform to pass on their elder-knowledge to a new generation. We configured and customized LearnDash and MemberPress in WordPress to create a multimedia teaching platform that allowed the Sacred Wisdom Circle Institute to create and sell custom courses, deliver quizzes, award certificates, manage users and download reports while fully integrating with InfusionSoft.

The Bureau Of Small Projects also rebranded the organization, bringing it into the 21st century using these cutting edge digital tools to reach new generations though social media and targeted marketing campaigns.

Dr. John Drimmer

In our first month using Ad Words, John was getting new patients on a regular basis and is comfortable spending money on advertising because he knows what efforts are leading to new patients. He even asked us to turn off our ads for a few weeks because he had too many new patients!

Enable Ministry

Enable Ministry Partners does this by providing churches with their Ministry Enablement solution, a unique blend of comprehensive technology services, church management software consulting, data analytics, cybersecurity services, and business continuity solutions. Everything they provide is geared towards enhancing ministry effectiveness and maximizing the stewardship of resources. Just like Enable Ministry Partners, The Bureau Of Small Projects believes strongly that technology can and should play a vital role in assisting churches to reach, serve, educate, and care for people.

Choral.ly

Chorlal.ly’s approached The Bureau Of Small Projects to build a platform to connect the choral world – choirs, singers, musicians, teachers, organizations and businesses – digitally.

The platform enables choirs to: create profiles, add concert listings and recruitment information.

The platform also enables businesses and organizations to: showcase their latest products and services
And we’ll be tying everything together with the Choral.ly online magazine – with news, feature articles and interviews.

Chorlal.ly is part of a branded multisite platform that includes: Music Education UK, AboutFlutes, AllAboutPiano and Music Summer Schools.

Imagista

Where Fashion Collides With Culture

Imagista is a global cultural publication. Each week they publish exclusive and original content. Imagista is committed to discovering, developing, and presenting creatively-driven, and exclusive content across a multitude of genres.

Imagista approached the Bureau Of Small Projects to refresh the look and feel of their website and build a massive database that hosts imagery of the top international photographers, artists and filmmakers featured on the site.

Imagista’s previous website was showing it’s age when we began. Websites can become dated very quickly as technology races ahead at a breathtaking pace. They needed a responsive website that was flexible enough to tackle the cutting edge layouts of their designers yet robust enough to deliver ultra high-res imagery by the most demanding creatives, quickly and efficiently. Upon reviewing many platforms we finally settled on WordPress to meet these criteria. Since Time...

Project X/AV - New Wave Entertainment

Project X/AV is a New Wave Entertainment brand. New Wave Entertainment is a diversified media company that consists of 4 major brands that cover everything from production, distribution, theatrical and television marketing, digital marketing and strategy, post-production and talent management. Project X/AV is an entertainment marketing team that specializes in motion picture, television and video games. With seasoned veterans leading the way, we create bold campaigns that inspire and captivate audiences across the world.

Theatre Without Borders

Theatre Without Borders (TWB) is an informal, volunteer, virtual community that shares information and builds connections between individuals and institutions interested in international theatre and performance exchange.  TWB was born out of a need to connect artists around the world. TWB advocates for theatre artists who see themselves as members of a global community, as well as citizens of their respective nations and cultures. They plant seeds and watch the plants grow and develop, thanks to their many partners.

Paddle Diva

Paddle Diva is in the business of empowering women through the sport of Stand Up Paddling, or SUP, with fitness and lifestyle programs that make them feel great, both inside and out. Our message to women is centered on committing to goals and celebrating one’s accomplishments, always highlighting what can be achieved when a woman puts her mind to it.

One of the hidden assets we had to work with was that Fashion Photographer extraordinaire, Michael Williams, had taken many terrific photos of the women of paddle Diva that had been under-used. After 20 years in advertising, on thing we know is the single most impactful thing a brand can do to improve their look across platforms is to use spectacular imagery. So with this in mind, The Bureau of Small Projects made the mantra of the brand: “Image First”.

Collaborative Coaching

Conscious Leadership. Authentic Interactions. Aligned Action.

Collaborative Coaching is a leadership and team development consultancy recognized for its quality of insights, actionable ideas, commitment to change that outlasts our engagement and our ability to leverage organizational and human dynamics for increased impact and sustainable growth.

With a world class clientele, the challenge here was to built a website that was intellectually on par with the level of the service. Additionally, the website provides instant evaluation of the collaborative skill set of logged in visitors so a complex custom app had to be created that would provide an “assessment” of where they are at, both as an individual and as a team.

Tzumi Electronics

At Tzumi, it’s about much more than providing run-of-the-mill mobile accessories and electronics. With over 40 years of multifaceted retail expertise, Tzumi utilizes the know-how to produce innovative and competitive products while maintaining strong consumer relationships and commitment to value.

Tzumi approached the Bureau of Small Projects to create a web presence that would compete with the giants in the retail electronics field. This required much more than simply building a website. At the Bureau of Small Projects, we see time and time again how important imagery is to the look and impact of a website. So we collaborated with Tzumi to create first in class imagery, using photography and digital rendering to highlight what makes their electronics spectacular.

Workshops for Warriors

Workshops for Warriors approached The Bureau Of Small Projects to do a complete redesign of their website, create a world class donation portal and update their platform so that it was responsive, SEO optimized and easy for volunteers to update.

The Bureau Of Small Projects conducted extensive research into the unique culture within Workshops for Warriors and  realized that the best way to engage people in their cause was simply to tell their stories. It is such a heartfelt mission that virtually everyone can jump onboard with, that all we really had to do is introduce these people. As such, we commissioned portrait photographer Frank Rogozienski to spend a few days with WFW and get them to open up on camera. As you can see the results were spectacular.

Clickspring Design

Clickspring is an award-winning design firm based in New York City. They help clients strategically grow and sustain their brands by shaping the environments wherein they engage a target audience. When audience engagement is extended, interest and curiosity follow, and the potential for emotional connection and brand loyalty increases. Every extra second of connection holds value and meaning.

Clickspring needed a firm do develop their website with the same exacting attention to detail as they are expected to deliver to their a-list clientele of fortune 500 companies and major brands.

The Los Angeles Dodgers

Exploring the long standing rivalry between the Giants and the Dodgers, we decided to create a spot all about sportsmanship. Leo Durocher, the irascible former coach for the Dodgers coach coined the phrase “Nice Guys Finish Last” we decided to riff off of that and get to the heart of what it means to be a top competitor, what the Dodgers are really like and why “Nice Guys” actually finish first.

The spot was so well received that we decided to include it in the feature film Kindness Is Contagious. A film all about being nice and the benefits of being nice.

The documentary format, is much more cost effective than the traditional 30-second television spot and defies audiences’ short attention spans with content they’ll keep watching. With competition for consumer attention at an all-time high, story is what makes ads that people feel compelled to share. According to research, 92 per cent of consumers trust “earned” media – such as word-of-mouth messages or...

Reviews

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WordPress Dev for Spirituality Nonprofit

“David is kind, friendly, and wants to take care of the customer.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May. 2017 - Ongoing
Project summary: 

The Bureau of Small Projects created a website using the Jupiter WordPress theme for a spirituality-based nonprofit. The site includes an online course, images from the Adobe Suite, and WordPress plug-ins.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Gent Stone
Founder, Sacred Wisdom Circle Institute
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects surpassed their competitors in designing a website that met expectations. The site exudes high-quality and garners positive feedback from users. The company is run with high integrity and strong customer service values, making working with them easy and productive.

BACKGROUND

Introduce your business and what you do there.

Sacred Wisdom Circle Institute is a nonprofit business that focuses on teaching earth-based spirituality, specifically Native American church teachings and spirituality, but also Eastern Shamanism, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We had tried to set up the website using some other folks, but the quality of the appearance didn’t look the way we wanted it to. We have an online course and some other unique things.

SOLUTION

What was the scope of their involvement?

Our website is built on WordPress. They added a Jupiter theme and used some plug-ins that worked with WordPress. Some of the images they used are from the Adobe Suite products. What is the team composition?

I worked with two people. The majority of my time was spent with David (Founder/Creative Director, The Bureau of Small Projects). He also had somebody who did some training with me. I’m not sure who else was working on the project, but I never interfaced with them directly.

How did you come to work with The Bureau of Small Projects?

I found The Bureau of Small Projects on Codeable. In talking to them and looking at their other work, it looked like he could give us the look we wanted. They screen their folks and only pick top people. I was looking for somebody with quality, but I also didn’t have a six-figure budget to work with. They were the best in-between solution for a small nonprofit.

How much have you invested with them?

We spent $9,000.

What is the status of this engagement?

We started working together in May 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People who have seen the site note how much better the site looks. The quality is there. We’ve had really good feedback.

How did The Bureau of Small Projects perform from a project management standpoint?

We use Skype and David was good about taking notes. It would be nice to have a project management software. Dave and I had one little miscommunication, but for the way we did things, it was pretty surprising that we had only one. He took care of resolving it and didn’t charge me. He’s really awesome to work with. We had things that changed over time, and they worked with us on those changes.Their turnaround time was really good.

What did you find most impressive about them?

David is kind, friendly, and wants to take care of the customer. He takes pride in his work. All of that is really impressive. He’s really good to work with.

Are there any areas they could improve?

If they’re going to stick with Codeable, there could be some kind of project management software that could potentially improve the ability to move files and clarify communication.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    They've met or exceeded expectations on all deliverables thus far.
  • 5.0 NPS
    Willing to refer
    I've already referred them to others.

Wordpress Dev for Choir Networking and Educational Platform

"“Their web development work has helped inspire confidence in our business and set us apart in the industry."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

The Bureau is developing two web platforms on WordPress, including a platform that enables users to post jobs, create profiles, and access a marketplace of vendors.

The Reviewer
 
1-10 Employees
 
London, UK
Ian Clethero
Founder, Choral.ly
 
Verified
The Review
Feedback summary: 

The Bureau's development services have been top notch thus far, including a clean frontend and a robust backend. Their team continues to be responsive, open-minded, and easy to communicate with despite their distance. The quality of their work is well worth the investment.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a tech and publishing startup based in London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We needed help developing two platforms—one for music education and the other for our clients. I've worked with many other developers in the past, but had a lot of issues with the quality of their work and working on a budget.

SOLUTION

What was the scope of their involvement?

The Bureau is building out two major platforms for us on WordPress. The first platform they've worked on provides user-friendly, powerful services that enable users to post jobs, create profiles, and access a marketplace for suppliers. There's currently no international platform solution like it at the moment.

What is the team composition?

I work directly with David (Founder and Creative Director, The Bureau of Small Projects), who manages other members on his team working on our projects.

How did you come to work with The Bureau of Small Projects?

We found The Bureau on Codeable's website. We ultimately chose to work with them based on the positive reviews they had received and our initial discussions with them. They seemed to genuinely understand what we were trying to do and had the expertise to make it happen.

How much have you invested with them?

We've spent about $5,000 thus far, but we're still waiting on estimates for the next phase of development, which could be upwards of $20,000.

What is the status of this engagement?

We started working with them in February 2017 and we're in the process of commissioning some new development work with their team. We basically regard them as employees since they're so closely integrated with our company.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've had very positive feedback regarding the look and feel of the website The Bureau built thus far. Their frontend designs are incredibly professional and modern, and the backend is robust. Their web development work has helped inspire confidence in our business and set us apart in the industry.

How did The Bureau of Small Projects perform from a project management standpoint?

We communicate mostly through Codeable's platforms, which allow us to upload assets and send messages. The Bureau has been great about meeting deadlines and delivering on budget thus far; any delays have been on our end. Despite their timezone difference, they've been responsive and efficient throughout the engagement.

What did you find most impressive about them?

Whenever I have new ideas, The Bureau provides feedback that's in our best interest. They've made suggestions on how we could approach things in a more cost-effective and efficient manner, so they're good at maintaining control over projects. Most developers will take on any task, but The Bureau is driven by creating excellent outcomes rather than by making as much money as possible from a customer.

Do you have any advice for potential customers?

For small businesses, in particular, I recommend considering The Bureau for the overall value they bring to the table. They're not the cheapest vendor by the hour, but the value for your money is higher than most developers I've worked with. It makes a huge difference when you're on a tight budget.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Private Psychology Practice

"After working with at least 10 design vendors, I can say this team is extraordinary."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

The Bureau of Small Projects created a marketing strategy to increase traffic and generate new business. They redesigned a WordPress site and refocused overall messaging.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Owner, Psychology Private Practice
 
Verified
The Review
Feedback summary: 

They drove customer acquisition rates with exceptional marketing and messaging. The site’s design is similarly impressive. Enthusiasm and clear communication distinguish the team.

BACKGROUND

Introduce your business and what you do there.

I'm a psychologist share a practice with a number of other practitioners. I’m licensed in California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

I needed a customer acquisition partner to grow my business.

SOLUTION

What was the scope of their involvement?

They assessed my marketing position and analyzed the best way to drive traffic to my website. The team then revamped the WordPress site and helped me focus my message.

What is the team composition?

I have one main point of contact and have worked directly with three people in total.

How did you come to work with The Bureau of Small Projects?

I found them via an online search. The team had great web design capabilities that distinguished them from the competition. They were also experts on branding and messaging.

How much have you invested with them?

I’ve spent less than $15,000.

What is the status of this engagement?

I started working with them in 2015 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve increased the number of clients and I’m proud of the new site. After working with at least 10 design vendors, I can say this team is extraordinary.

How did The Bureau of Small Projects perform from a project management standpoint?

The team is very clear about project goals and management processes. Communication was clear; whenever I was confused, they immediately called and talked to me. My contact was always available, enthusiastic, and friendly.

What did you find most impressive about them?

Their design and messaging skills stand out. The team’s marketing efforts are also exceptional.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Church IT Consulting Firm

“The website they built for us and the work they do is quality.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Mar. 2018
Project summary: 

The Bureau of Small Projects redesigned an IT firm’s website using WordPress. The new, content-driven site features a blog, SEO, and a mobile-friendly design.

The Reviewer
 
11-50 Employees
 
Nashville, Tennessee
Marketing Director, Enable Ministry Partners
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects succeeded in delivering satisfaction, creating an intuitive, appealing website that focuses on the company’s images and stories. The team excelled in listening carefully and giving superior customer service.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Enable Ministry Partners. We’re an IT firm that services churches and all of their technology needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We needed a total website redesign. In the previous year, we had gone through a website design process with another company, but we weren’t happy with the service or the product we received.

SOLUTION

What was the scope of their involvement?

They redid our website on WordPress. Specifically, we wanted a platform that supported our desire to be a content-driven website, and they created a really great blog for us. We wanted to focus on SEO and mobile design, and they were really intentional about designing it that way.

What is the team composition?

We had a project manager who was amazing; she was my main point of contact. I was also in contact with two design engineers, and there may have been additional people working on the project too.

How did you come to work with The Bureau of Small Projects?

I found them on an independent web developer site. Initially, I was drawn to the way they described their company and their vision. They worked in the Fortune 500 realm in the past, and now they use their expertise to help small businesses have the same kind of quality. Their mission to help small businesses felt very personal, and once I spoke to them for the first time, there was an instant connection. I felt like they were going to take care of us, which they did.

What is the status of this engagement?

We began working with them in November 2017, and it was a five-month project. We have signed on to be a recurring customer for maintenance with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They listened really well to what we wanted out of the site from the beginning. We wanted an attractive, user-friendly website, and we wanted it to be driven by the visual images and stories. They understood that, and we are happy with the results.

How did The Bureau of Small Projects perform from a project management standpoint?

They are in the process of switching to more of a ticket-based system. We mainly communicated with our project manager. It was very seamless as she was the person I would reach out to if I had any questions. From my end, it felt very organized because I just went through her.

What did you find most impressive about them?

The customer experience and the relationship they built with us has been amazing. The website they built for us and the work they do is quality. What differentiates them is the way they interact with their clients; they make customer service is the most important thing. They connect with their client and make them feel heard.

Are there any areas they could improve?

I love them. They are making their system more official to document specific bugs or issues that need to be fixed, instead of having clients write up a list.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were really flexible when we had to deviate from the schedule. The project went longer than expected, but that was mainly on our end.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Dev for Machine Learning Company

"They have their expertise clearly laid out and they know their strengths and weaknesses."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

Found through Codeable, The Bureau developed a WordPress website from scratch for a growing user base. They provide ongoing assistance for other tasks and support for the site.

The Reviewer
 
50-100 Employees
 
San Francisco, California
Prabhu Palanisamy
President, SpringML
 
Verified
The Review
Feedback summary: 

The website garners favorable comments from partners and employees alike. The Bureau is efficient in assigning tasks and getting things done but what’s most noteworthy about them is that they provide input on your ideas and will weigh the pros and cons with you.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of SpringML. We specialize in machine learning and data analysis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We needed a website developed. We’re growing rapidly and our user base wanted to understand who we are and what sort of resources we provide.

SOLUTION

What was the scope of their involvement?

They helped us design the layout and built the new website for us on WordPress. They provide ongoing support and handle other projects.

What is the team composition?

Our primary point of contact is David (Founder & Creative Director, The Bureau of Small Projects).

How did you come to work with The Bureau of Small Projects?

We were introduced to David on a platform called Codeable. We chose him because he had creative design expertise as well as the necessary development expertise.

How much have you invested with them?

We have invested $15,000.

What is the status of this engagement?

We started working together in November 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from our internal team is positive. We showed the website to our partners and they really like the layout that we put together.

How did The Bureau of Small Projects perform from a project management standpoint?

David does a really good job of assigning tasks to his team and getting deliverables completed. We use Codeable for communication. David also assigned a designated project manager to keep track of open tasks.

What did you find most impressive about them?

Their key strength is their consultative nature. They not only do what we want to do, but they give options and come up with the pros and cons. They’re very open about the risk of particular solutions.

Are there any areas they could improve?

No. They have their expertise clearly laid out and they know their strengths and weaknesses.

Do you have any advice for potential customers?

Their creators, designers, and website developers are very good on the platform they use, but the project owner needs to be very clear on what they need.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to a few companies.

Web Redevelopment for ArtificiaI Intelligence Company

“They were honest, dependable, and the quality of the work was very high.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Jan. 2018
Project summary: 

The Bureau of Small Projects redeveloped a WordPress website to support the relaunch and new name for an employee support platform. They customized the needed plug-ins to support the platform needs.

The Reviewer
 
11-50 Employees
 
Menlo Park, California
Chief Product Officer, AI Company
 
Verified
The Review
Feedback summary: 

The relaunched website is live with its enhanced features. The Bureau of Small Projects team has excellent project management and communications skills, which helped them to clearly understand the priorities and deliver. Their impressive WordPress expertise helped to produce high-quality results.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer for an AI platform for employee support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We relaunched the company with a new name and needed help with website redevelopment.

SOLUTION

What was the scope of their involvement?

They developed our new website using WordPress.

What is the team composition?

We worked with an excellent project manager, Tammy (Senior Project Manager, The Bureau of Small Things), and David (Founder and Creative Director, The Bureau of Small Projects), the owner of the firm. There were also 2–3 developers.

How did you come to work with The Bureau of Small Projects?

A friend who had used them previously referred them. We selected them over other firms because their portfolio was excellent. David is very easy to work with. They understood our priorities and were clearly able to deliver our requirements technically.

What is the status of this engagement?

We worked together from November 2017 until January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They didn’t overcommit; they’re very competent. They made a lot of minor enhancements and changes to the website in the weeks leading up to going live and delivered the completed project based on the original requirements within deadline. They confirmed everything we hoped for going into the relationship was accurate.

How did The Bureau of Small Projects perform from a project management standpoint?

They were very adaptable to our tools. We held five daily check-in calls, and they were always on time. When they said they would do something, they always did. They’re responsive and available.

Our project manager was technical enough to be able to explain what the developers were doing and what the status was. She was clear when there was a change in scope and whether or not there was a cost. Whenever we needed David, he was available as well.

What did you find most impressive about them?

We were accustomed to using certain WordPress plug-ins on our previous site, so I recommended that we use those. Several times with a form plug-in, David recommended alternative plug-ins. Every time he did, he was right, and we always took his recommendation. He’s very familiar with the various WordPress plug-ins, and it was helpful to be able to trust his judgment.

Are there any areas they could improve?

I have nothing negative to say about them.

Do you have any advice for potential customers?

Set clear expectations about your content, vision, and requirements. They’re exceptionally good partners to work with.

5.0
Overall Score It was a very positive engagement.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Clearer status communication in the middle of the project would have helped, but everything worked out fine in the end.
  • 5.0 Cost
    Value / within estimates
    It was very affordable for a lot of value. It was within our budget, and we received a better product for the same money we would have spent elsewhere.
  • 5.0 Quality
    Service & deliverables
    They were honest, dependable, and the quality of the work was very high. They have all the attributes that make a vendor easy to work with.
  • 5.0 NPS
    Willing to refer
    We strongly recommend them.

Wordpress Development for Behavioral Health Clinic

“We received internal and external feedback that’s very favorable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

The Bureau of Small Projects developed a WordPress website, transferring data from the site’s predecessor and utilizing plug-ins to display the site’s contents and collect information.

The Reviewer
 
200 - 500 Employees
 
Napa, Cali
Director of Communications, Traditions Behavioral Health
 
Verified
The Review
Feedback summary: 

Widely receiving positive feedback, the new site is easy to use, engaging, and helpful to the user, including embedded videos and interesting graphics. The team was able to meet the tight deadline for the launch and communicated well throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the director of telemedicine services at Traditions Behavioral Health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We wanted our website to be representative of the quality of work we wanted to convey to both our customers and prospective employees.

SOLUTION

What was the scope of their involvement?

They built a WordPress-based website for us, using modern and supportive plug-ins that would allow us to display contents and gather information through a contact form. They transferred data from our old site, which included upwards of 40 different pages of varying states of repair.

They also helped us with our web hosting, maintenance, and patching going forward.

What is the team composition?

We were in contact with two developers. There were other things going on behind the scenes as well.

How did you come to work with The Bureau of Small Projects?

I worked with them on a personal project before and they did an incredible job with that. I also had a number of colleagues working in a similar sector that also had a very good experience with them. It was an obvious choice to use them and, while this project was quite a bit larger, we wanted to see how they would do.

How much have you invested with them?

It was $10,000. We also subscribed to a $399/month maintenance plan, which includes four creative hours.

What is the status of this engagement?

We started working together in December 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received internal and external feedback that’s very favorable. People find the site significantly easier to navigate to get the information they need. The web contact form is extremely helpful for engaging potential customers as well as bringing on new employees. The embedded videos and graphics also received very good reviews.

We met our initial goals for the launch. Their team was very helpful in meeting the tight deadline we had for that launch. We’re continuing to build and improve.

How did The Bureau of Small Projects perform from a project management standpoint?

It was very personal. A lot of communication was by email and telephone—it was very easy to get regular progress updates on how we were doing and to look at both the big picture and very specific goals. They were excellent with communication. In contrast to working with working with them years ago, it’s clear that they’ve grown. They have additional projects and team members, but still keep things very personal.

What did you find most impressive about them?

One of the key strengths was how much detail they went into for every small aspect. It made the site a perfect fit for our business and business model. There are some things about our website that might be counterintuitive as there’s such a wide range of services provided. We wanted to be very clear about exactly what we do. Even though we were dealing with a tech firm, they were fantastic at translating, interpreting, and easily conveying for people who don’t come from a mental health background.

Are there any areas they could improve?

It was an outstanding experience. We came to them at the end of the year when they were finishing several other projects. Things were a little fraught, but that’s more indicative of the time of the year than what I would expect from the company regularly. There’s nothing I can say that they could improve.

Do you have any advice for potential customers?

They are a firm that you can come to with an idea or with content. You can either start from scratch or say this is exactly what I want. They’ll meet you either way. For businesses who have an idea of what they want—but don’t quite know how to do it—they offer a lot of creative and artistic input, which is so appreciated.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    At the busiest time of the year, they were able to meet an almost impossible deadline and deliver on a large project.
  • 5.0 Cost
    Value / within estimates
    The estimates were consistent with the actual charges and well worth the value of the product received.
  • 5.0 Quality
    Service & deliverables
    Service quality exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I’ve previously referred them and had very satisfied colleagues from those referrals.

Wordpress Development for Human Resource Consulting Firm

"We have a site that looks incredible and that people love."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

The Bureau of Small Projects reworked the WordPress website of a jobs network, inputting features like directories and advertising to bring the site up to current standards.

The Reviewer
 
1-10 Employees
 
Pasadena, California
Michael Carrillo
President, CPG Jobs
 
Verified
The Review
Feedback summary: 

The new site is fresh and aesthetically pleasing, with a design that’s both intuitive and functional for users. The team delivered the project in phases, working with precision to ensure maximum satisfaction. Having created a tight partnership, they continue to provide development.

BACKGROUND

Introduce your business and what you do there.

CPG Jobs promotes independent contractors versus employees. I’m the president.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau?

Our frontend development for our website was through a developer years ago, before WordPress modules and before its popularity. We couldn’t update the site easily and put out our marketing plans.

SOLUTION

What was the scope of their involvement?

They've updated our WordPress site to the 21st century. Now we can make changes and do the things we want to do.

The first thing they did was make what we already had work, which was done in a couple of phases, and they did other things along the way. Later, they told me that if I wanted directories and advertising and to be able to move stuff myself, we’d need to completely rework the site. We put together a spec and they did it. The next phase is putting in e-commerce.

What is the team dynamic?

There are 3–4 people. They have people for SEO and all kinds of things.

How did you come to work with The Bureau?

David [Founder/Creative Designer, The Bureau of Small Projects] is also a producer and a director. He created a movie called Kindness Is Contagious, about how you can be kind and still get things done. With that, we began to see who he was as a person and how he ran his company, and we were ready to move forward. He allowed us to work with them intermittently, while also working out payment plans. He really knows his people and his clients and works with them in the way they need to be worked. It’s not all about him.

How much have you invested with them?

The first couple phases were $3,000–$4,000. When we reworked our website, it was about $5,600.

What is the status of this engagement?

We started working together in 2014, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a site that looks incredible and that people love. They know where to go because it’s easy to navigate. David has helped with that functional side as well. He knows what's pertinent, what’s trending, what people are looking at today, the mix between business and casual websites, and what’s visually pleasing. Both our current or possible clients know who we are and what we do. From this insight, we can now change the advertising blocks and add people because we have a directory now.

How did The Bureau perform from a project management standpoint?

We’re in communication back and forth, and he won’t work on something until we’ve approved the spec he's put together. I find that appealing because we know exactly what we want done, how it’s going to get done, and when. He’s always kept the deadlines and within price.

What did you find most impressive about them?

David has been a great vendor and supplier and friend. He knows who I am, what I want, how I communicate, and how I work. It’s not just stuff coming from the head but from his heart as well. He can connect with the person or company emotionally. That’s what a website, in this case, is all about. If I don’t connect with my clients emotionally, it doesn’t matter how great my website looks, I’m not going to get anything. He knows how to do that.

Are there any areas they could improve?

No. How he’s growing is important. He’s taking it step by step and not overdoing anything, which allows him to stay on track with the clients he has. He doesn’t overpromise. I can’t see anything different that he could be doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Since he is growing and only has so many staff, things might have to change a little bit, but that happens to everybody.
  • 5.0 Cost
    Value / within estimates
    He works with you, doesn’t overcharge, doesn’t overpromise, and gives you what you need.
  • 5.0 Quality
    Service & deliverables
    Everything they’ve done to date has always been a 5.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to 10 or 11 folks, including advertising them on my site.

Web Development for Film and Entertainment Marketing Agency

"[T]here are other companies that do exactly what they do, but The Bureau is client- and service-focused."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2017 - Ongoing
Project summary: 

The Bureau designed and developed a WordPress entertainment advertising website. They optimized it for mobile devices, performed upgrades, and now handle ongoing maintenance. 

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Senior VP and Senior Creative Director, Entertainment Advertising Company
 
Verified
The Review
Feedback summary: 

The site resulted in a more competitive online presence and receives positive visitor feedback. The Bureau’s professionalism, high-quality development skills, and service-oriented philosophy offer a good value for the cost. They’re easy to collaborate with to reach creative, real-world solutions.

BACKGROUND

Introduce your business and what you do there.

We are a film and television advertising company in Los Angeles, California. I’m the senior VP and senior creative director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

My division has grown out of a larger company and it’s 2 years old. When I approached David [Founder/Creative Director, The Bureau], it was to create a new website for our company. We wanted a site that was visually arresting, showed our services in a simple and elegant way, and worked over desktop and mobile.

SOLUTION

What was the scope of their involvement?

They developed the site in WordPress in a way that made it easy for us to update it. I know they used certain plug-ins and templates. They did some initial design and then we built the main site. Then they made some upgrades to make it more efficient.

What is the team dynamic?

David was my primary contact. He has developers and WordPress specialists that he works with. What was nice about working with The Bureau is that I had a single point of contact.

How did you come to work with The Bureau of Small Projects?

I had tried to find someone through Upwork and other freelancer sites, but the firms there were too low-end and focused on small businesses for what I needed. Someone referred me to Codeable, where I searched for the type of company I wanted.

What struck me about David was that he hit the sweet spot. He was local, meaning in my time zone, and he was accessible by phone. It was not purely an email relationship. On top of that, he had done some entertainment work before, which told me he could understand our company and what we’d need.

How much have you invested with them?

We pay them a monthly or quarterly maintenance fee. Our total spending has been between $7,500–$10,000.

What is the status of this engagement?

I started working with them early this year. They completed the site, but we continue working with them for maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re not a retail site, so I can’t speak to an increase in traffic or sales. However, it has given us a good presence in relation to our competitors. We’ve gotten positive feedback from clients and people looking at the site to do business with us or come work for us.

How did The Bureau of Small Projects perform from a project management standpoint?

The Codeable site works well as a project management and billing tool.

What did you find most impressive about them?

I’m sure there are other companies that do exactly what they do, but The Bureau is client- and service-focused. It was easy to talk to them and make changes, and it was easy to discuss our creative needs.

David helped us find real-world solutions. What keeps us going back to them is the fact that we work well together, and we like their service and their business and creative philosophy.

Are there any areas they could improve?

No. Any problems we had were expected, and they were able to correct them. I don’t have any complaints.

Do you have any advice for potential customers?

I worked as a liaison with The Bureau, so we spent a fair amount of time prior to the build discussing the website. We tried to have a very clear idea of what we wanted the site to accomplish before we started talking to them. That made the process more efficient, and David was able to move in the right direction right away.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    David knows the business, so he always comes up with reasonable timelines. He never over promises or takes too long.
  • 5.0 Cost
    Value / within estimates
    It’s an excellent value. David’s a very professional, high-quality developer with a larger team. It isn’t the cheapest, but the service is good.
  • 5.0 Quality
    Service & deliverables
    They're fast, they're good, and they come in on budget. They bring creative solutions to the project.
  • 5.0 NPS
    Willing to refer
    I have already referred him.

Web Development for Arts and Athletics Nonprofit

"They’re creative and clever with their work and we’re always impressed by them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2013 - Ongoing
Project summary: 

The Bureau of Small Projects is on an ongoing retainer for any of the website’s backend and frontend needs, which they designed and built on WordPress. They’ve also created custom pages for events.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Greg Harrell
Executive Director, Coachart.org
 
Verified
The Review
Feedback summary: 

The page they created for a gala event was modern and classy, and overall, the whole website receives nothing but great feedback. Their team is competent, fun to work with, generous with their time, and always delivers on schedule while being very mindful of a nonprofit’s budget.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of coachart.org, a nonprofit that offers free art and athletic lessons for kids impacted by chronic illness. The kids sign up and tell us what they’re interested in learning; we then recruit volunteers who are willing to teach them those skills and we match them for one-on-one or group lessons.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We engage with them for any of our website’s frontend and backend needs.

SOLUTION

What was the scope of their involvement?

We’ve had The Bureau on retainer for years now; they do all kinds of projects for us. They designed and built our website on WordPress, and they currently maintain it. They just did a custom page recently for our upcoming gala that has modern functionality and cool graphics that rise and fall as you scroll around the page. For our ongoing web needs, they’re our go-to partner for both the design side and the backend.

What is the team dynamic?

I think there’s one primary developer, but being that they’re an agency, they sometimes recommend a particular person on their team for a particular project that best fits their skill set. Over time, we’ve worked with a handful of different people. David, their founder and creative director, is our main point of contact and he’s very interesting and creative.

How did you come to work with The Bureau of Small Projects?

They were here before I was, but I believe it was a board member recommendation. They are extremely competent and very cost conscious and generous with their time towards us. They’re fun to work with as well and David is a really nice guy.

How much have you invested with them?

I don’t know the cost of the initial project, but our ongoing annual projects are in the four digits.

What is the status of this engagement?

It’s been a long time since we’ve started working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People tell me all the time that they love our website and think it’s really well designed—it has a fun and good energy to it. The most recent gala page they designed has gotten positive feedback its sleek and classy look and feel. I get positive feedback on their work all the time.

How did The Bureau of Small Projects perform from a project management standpoint?

We email directly with David and they’ve always met deadlines.

What did you find most impressive about them?

They’re creative and clever with their work and we’re always impressed by them. I can’t imagine looking for anybody else.

Are there any areas they could improve?

They’ve been great.

5.0
Overall Score They’re exceptional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’ve never had any issues.
  • 5.0 Cost
    Value / within estimates
    They are very mindful of our nonprofit budget.
  • 5.0 Quality
    Service & deliverables
    They’re very creative and clever.
  • 5.0 NPS
    Willing to refer
    I have referred them to others in our sector.