Big Brand Experience For Small Business

20 years of experience with Fortune 500 Companies and Major Brands.

We use all our “trade-secrets” developed over the years working with BIG companies with deep pockets to help SMALL Businesses, Startups and Non-Profits take their organization to the next level.

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Strengths include: Brand Development and Strategy, Marketing, Search Engine Optimization, Website Design, Custom Wordpress Development and Speed Optimization.

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Also, so you get where we're coming from, as a side project, David Gaz, our Creative Director, recently directed the feature documentary Kindness Is Contagious, narrated by Catherine Ryan Hyde, author of the bestselling book (and film) Pay It Forward. It changed his life. While filming, our team worked with many non-profits and small businesses that were making an impact and we realized that the marketing tools we had been developing could be repurposed to help non-profits increase donations and small businesses increase sales.

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Lastly, David Gaz writes about Branding for Forbes Magazine, has spoken at Stanford University, The Centre Georges Pompidou in Paris and at events all across the country.

 
$5,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2013
Show all +
Rolling Hills Estates, CA
headquarters
  • 609 Deep Valley Drive, Suite 200
    Rolling Hills Estates, CA 90274
    United States

Portfolio

Key clients: 

National College Center, New Wave Entertainment, Imagista, Alcoholics Anonymous, Workshops For Warriors, Coachart, Summit AI, Henssler Financial

Alcoholics Anonymous Image

Alcoholics Anonymous

Experience, Strength and Hope

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

As you probably know by now, organizations, like AA, that make the world a better place hod a special place in the brand values of the Bureau Of Small Projects. As such it was

imperative that we not only make a terrific looking website, but strategically one that is useful, easy to navigate and motivates people to take the necessary steps to improve their lives.
McHale Design Image

McHale Design

Prioritizing hierarchy of messages while maintaining big picture clarity

Having been trusted by the largest companies in the world including Mattel and Walmart and working with the most recognizable brands such as The Teenage Mutant Ninja Turtles and Disney’s Princesses, the McHale Design team are specialists who bring over 30 years of experience and success.

We feel honored that they trust us top bring their

vision to life. The Bureau Of Small Projects handles the development for a number of top design firms that demand the very best.
Chorlal.ly  Image

Chorlal.ly

Chorlal.ly approached The Bureau Of Small Projects to Build and Brand their platform to connect the choral world – choirs, singers, musicians, teachers, organizations and businesses – digitally.

The platform enables choirs to: create profiles, add concert listings and recruitment information.

The platform also enables businesses and organizations to: showcase their latest products and services
And we’ll be

tying everything together with the Choral.ly online magazine – with news, feature articles and interviews.

Chorlal.ly is part of a branded multisite platform that includes: Music Education UK, AboutFlutes, AllAboutPiano and Music Summer Schools.
 

The Los Angeles Dodgers

Exploring the long standing rivalry between the Giants and the Dodgers, we decided to create a spot all about sportsmanship. Leo Durocher, the irascible former coach for the Dodgers coach coined the phrase “Nice Guys Finish Last” we decided to riff off of that and get to the heart of what it means to be a top competitor, what the Dodgers are really like and why “Nice Guys” actually finish first.

The spot was so well

received that we decided to include it in the feature film Kindness Is Contagious. A film all about being nice and the benefits of being nice.

The documentary format, is much more cost effective than the traditional 30-second television spot and defies audiences’ short attention spans with content they’ll keep watching. With competition for consumer attention at an all-time high, story is what makes ads that people feel compelled to share. According to research, 92 per cent of consumers trust “earned” media – such as word-of-mouth messages or recommendations from friends and family – more than all other types of advertising.

The Swiss Food Composition Database Image

The Swiss Food Composition Database

We have literaly done branding for a country.

On the website www.naehrwertdaten.ch, foodstuffs can be searched by name, synonyms, food categories, nutrient content or combinations thereof. The data are displayed in graphical and tabular form. The website also enables the nutrient content of various foodstuffs to be compared.

We get a kick out of projects

like this. When the Swiss Government approached us to design and brand their food composition database, a MASSIVE database of nutritional data required by the government for the packaging and food industries, we laughed and said: “Don’t you know we are The Bureau Of SMALL Projects?” They said: “We don’t care.” which prompted us to add the hover on our logo: The Bureau Of Small And Sometimes Humongous Projects.
Everyone Matters Image

Everyone Matters

Being a loving, respectful human being is the most important thing we can be – but unfortunately it’s not prioritized in today’s social interactions, media discourses or school curriculum. In our accelerating, desensitized, digitally-driven, winning-is-all world, there’s an epidemic of casual disrespect, bullying, incivility, and rudeness.

The Bureau Of Small Projects are helping them to change that with year-round

school programs, community engagements, a global online community – and our annual flagship “Everyone Matters Day” which celebrates EVERYONE’S uniqueness as contributing to what makes their city or community vibrant.
Project X/AV - New Wave Entertainment Image

Project X/AV - New Wave Entertainment

Project X/AV is a New Wave Entertainment brand. New Wave Entertainment is a diversified media company that consists of 4 major brands that cover everything from production, distribution, theatrical and television marketing, digital marketing and strategy, post-production and talent management. Project X/AV is an entertainment marketing team that specializes in motion picture, television and video games. With seasoned veterans

leading the way, we create bold campaigns that inspire and captivate audiences across the world.
Imagista Image

Imagista

Where Fashion Collides With Culture

Imagista is a global cultural publication. Each week they publish exclusive and original content. Imagista is committed to discovering, developing, and presenting creatively-driven, and exclusive content across a multitude of genres.

Imagista approached the Bureau Of Small Projects to refresh the look and feel of their website and build a massive database that hosts imagery of

the top international photographers, artists and filmmakers featured on the site.

Imagista’s previous website was showing it’s age when we began. Websites can become dated very quickly as technology races ahead at a breathtaking pace. They needed a responsive website that was flexible enough to tackle the cutting edge layouts of their designers yet robust enough to deliver ultra high-res imagery by the most demanding creatives, quickly and efficiently. Upon reviewing many platforms we finally settled on WordPress to meet these criteria. Since Time Magazine, the New Yorker and the New York Times are all powered by WordPress we felt that it was the perfect platform to handle the data requirements this image driven website.

Symphony Summit AI  Image

Symphony Summit AI

Re-imagining IT Management

Summit AI Re-imagines IT Management with with their AI-driven IT Management suite. SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users with digital agent CINDE leading to automated resolution, to

real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.

The Bureau Of Small Projects Specializes in AI Development and Marketing, we have worked with a portfolio of the top Silicon Valley AI companies that are defining what the next generation of the internet will be.

Malea Image

Malea

We are divine beings here for an earthly, human experience, not human beings searching for divine existence.

-Malea

Malea is a graduate of the Manhattan School of Music. After appearing on Broadway in ‘The King and I,” Malea moved to Los Angeles. Malea’s career took a new turn as she toured for years supporting acts as diverse as TRAIN, Shawn Colvin, and Gavin DeGraw.

Malea came to the Bureau of Small

Projects to craft a Brand as distictive as her music. Her previous EP “Swept Away” was met with critical and listener acclaim, subsequently her songs “Give” spent ten straight weeks and “One Hot Mess” went to number one on Billboard.
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Theatre Without Borders

Theatre Without Borders (TWB) is an informal, volunteer, virtual community that shares information and builds connections between individuals and institutions interested in international theatre and performance exchange.  TWB was born out of a need to connect artists around the world. TWB advocates for theatre artists who see themselves as members of a global community, as well as citizens of their respective nations and

cultures. They plant seeds and watch the plants grow and develop, thanks to their many partners.
NTSOC Image

NTSOC

NTSOC was started by a parent with a special needs child in 2001 so parents can get their children Medicaid waivers and be trained to be paid CNAs while taking care of their families and their medically fragile child. NTSOC provides supportive services to special needs pediatric patients and their families. Governed by a voluntary Board of Directors, NTSOC serves families throughout El Paso, Fremont, Pueblo, and Teller
counties. Our mission was to create a compelling and friendly brand and website that told the stories of the families and prompted engagement of the community. Branding is all about your value proposition: what do you do differently, and more importantly, BETTER than your competitors. People with special needs children helping families with special needs.
Th Dark Wire Image

Th Dark Wire

Today’s opioid addiction epidemic is the worst man-made public health epidemic in American history. Every year, we lose more people to opioid addiction deaths than were killed in the entire Vietnam War. We love causes at the Bureau Of Small Projects and work with a lot of Non-Profits, Documentary Filmmakers and Startups. The genesis of The Dark Wire came from the overwhelming amount of news not covered by traditional news
outlets. We feel stories and information being circulated throughout the many media platforms available has people’s heads spinning. With the so much bias and spin, there’s little time left to cover all the news. Dark Wire uses the latest digital tools to expose, cover and report on these topics which are currently underserved. From border wars and opioid abuse to Pakistani War Lords and South African genocide; Dark Wire will bring you information and coverage you will not get anywhere else.
Dr. John Drimmer Image

Dr. John Drimmer

In our first month using Ad Words, John was getting new patients on a regular basis and is comfortable spending money on advertising because he knows what efforts are leading to new patients. He even asked us to turn off our ads for a few weeks because he had too many new patients!

Tzumi Electronics Image

Tzumi Electronics

At Tzumi, it’s about much more than providing run-of-the-mill mobile accessories and electronics. With over 40 years of multifaceted retail expertise, Tzumi utilizes the know-how to produce innovative and competitive products while maintaining strong consumer relationships and commitment to value.

Tzumi approached the Bureau of Small Projects to create a web presence that would compete with the giants in the retail

electronics field. This required much more than simply building a website. At the Bureau of Small Projects, we see time and time again how important imagery is to the look and impact of a website. So we collaborated with Tzumi to create first in class imagery, using photography and digital rendering to highlight what makes their electronics spectacular.
Workshops for Warriors  Image

Workshops for Warriors

Workshops for Warriors approached The Bureau Of Small Projects to do a complete redesign of their website, create a world class donation portal and update their platform so that it was responsive, SEO optimized and easy for volunteers to update.

The Bureau Of Small Projects conducted extensive research into the unique culture within Workshops for Warriors and  realized that the best way to engage people in their cause

was simply to tell their stories. It is such a heartfelt mission that virtually everyone can jump onboard with, that all we really had to do is introduce these people. As such, we commissioned portrait photographer Frank Rogozienski to spend a few days with WFW and get them to open up on camera. As you can see the results were spectacular.
Everyone Matters Image

Everyone Matters

Being a loving, respectful human being is the most important thing we can be – but unfortunately it’s not prioritized in today’s social interactions, media discourses or school curriculum. In our accelerating, desensitized, digitally-driven, winning-is-all world, there’s an epidemic of casual disrespect, bullying, incivility, and rudeness.

The Bureau Of Small Projects are helping them to change that with year-round

school programs, community engagements, a global online community – and our annual flagship “Everyone Matters Day” which celebrates EVERYONE’S uniqueness as contributing to what makes their city or community vibrant.
Ancile Image

Ancile

People start forgetting as soon as they leave the classroom. UPerform fights that by reinforcing learning while they work. UPerform makes them more confident and effective through custom learning content delivered in their apps exactly when they need it. As The Bureau Of Small Projects is well known in the AI Niche, UPerform sought out and tasked The Bureau Of Small Projects with creating a UX that made their platform as user

friendly as their APP itself. Additionally due to their immense base, the code had to be clean fast an tight to support a massive amount of traffic. Not just visitors but users too.
Sacred Wisdom Circle Institute Image

Sacred Wisdom Circle Institute

The primary focus of Sacred Wisdom Circle Institute (SWCI) is to provide spiritual teachings to those on the Red Road & train Medicine People for Oklevueha Native American Church (ONAC) & other earth-based religious organizations.

The Bureau Of Small Projects created a custom platform to pass on their elder-knowledge to a new generation. We configured and customized LearnDash and MemberPress in WordPress to

create a multimedia teaching platform that allowed the Sacred Wisdom Circle Institute to create and sell custom courses, deliver quizzes, award certificates, manage users and download reports while fully integrating with InfusionSoft.

The Bureau Of Small Projects also rebranded the organization, bringing it into the 21st century using these cutting edge digital tools to reach new generations though social media and targeted marketing campaigns.

Enable Ministry Image

Enable Ministry

Enable Ministry Partners does this by providing churches with their Ministry Enablement solution, a unique blend of comprehensive technology services, church management software consulting, data analytics, cybersecurity services, and business continuity solutions. Everything they provide is geared towards enhancing ministry effectiveness and maximizing the stewardship of resources. Just like Enable Ministry Partners, The Bureau

Of Small Projects believes strongly that technology can and should play a vital role in assisting churches to reach, serve, educate, and care for people.
Clickspring Design Image

Clickspring Design

Clickspring is an award-winning design firm based in New York City. They help clients strategically grow and sustain their brands by shaping the environments wherein they engage a target audience. When audience engagement is extended, interest and curiosity follow, and the potential for emotional connection and brand loyalty increases. Every extra second of connection holds value and meaning.

Clickspring needed a firm

do develop their website with the same exacting attention to detail as they are expected to deliver to their a-list clientele of fortune 500 companies and major brands.

Reviews

Sort by

Web Development for Dermatological Content Platform

"Everyone on the team is incredibly kind and genuine."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - Sept. 2019
Project summary: 

The Bureau Of Small Projects redesigned and developed a website for a dermatological content platform. Their team created paywalls and a subscription service and revamped the site's content.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Alexandra Willis
Operations Manager, Skin PS Brands
 
Verified
The Review
Feedback summary: 

The service has multiple subscribers and the bounce rate of the site has decreased. The Bureau Of Small Projects provides detailed outlines and schedules and goes above and beyond to communicate with clients. Their team is professional and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Dr. Pimple Popper is a digital media brand that focuses on dermatological videos and content. The brand has amassed a following of 3M+ subscribers on a variety of platforms. I am the Operations Manager for the parent company, Skin PS Brands, which manages the Dr. Pimple Popper brand, as well as the SLMD Skincare brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Bureau Of Small Projects?

Our primary brand website had not been refreshed in 2+ years and our brands following has grown tremendously since the inception of our website. Before the refresh, our website hosted a ton of videos and content but was not easy to navigate nor was it aesthetically pleasing.

What were your goals for this project?

We wanted to give the brand an aesthetic refresh and carry that into the new web design. We also wanted to put certain content behind paywalls and initiate a subscription program for users to access all of the content on the website.

SOLUTION

How did you select this vendor?

We found them on Clutch.com actually!

Describe the project and the services they provided in detail.

Brand refresh and website overhaul. They completely redid our entire website and all of its content and completely revamped the brands look and feel.

What was the team composition?

We had a primary account manager who was our day to day contact but once a week we had a meeting with the entire team (David the CEO, a designer, a coder, etc.) to make sure everyone was on the same page about what needed to happen before the call the following week.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In just a short amount of time without formally launching our subscription program, we've already seen people signing up and exploring all the content. We've also noticed our bounce rate is down significantly since the updated website launched.

How was project management arranged and how effective was it?

They were absolutely amazing about project managing. They were always following up and providing detailed outlines of what they need versus what they have and were never pushy or aggressive about getting information from us. They were always on their game but were incredibly patient with us when we were not due to extenuating circumstances around the office.

What did you find most impressive about this company?

Everyone on the team is incredibly kind and genuine. They seemed to be just as invested in the success of our website as we were and were truly a partner and an extension of our team while we were working together. They were also incredibly willing to work within our budget.

Are there any areas for improvement?

None - can't recommend these guys enough.

5.0
Overall Score David and the team are absolutely wonderful people who do incredible work! Can't recommend them enough.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were INCREDIBLY flexible with us and always worked with our crazy schedules and were always patient when we needed to move things around.
  • 5.0 Cost
    Value / within estimates
    For the quality of work that they do, their pricing is amazing. Moreover, they were willing to work within our budget and not sacrifice quality.
  • 5.0 Quality
    Service & deliverables
    Everything looks great and the entire process was easy and enjoyable
  • 5.0 NPS
    Willing to refer
    Will recommend them to anyone needing any of their services and will continue to use them for our own business in the future.

Web Design & Dev for Psychologist

"They understand how important your site is to you and your future."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Apr. 2019
Project summary: 

The Bureau Of Small Projects designed and developed a website for a clinical psychologist. After designing and testing the site, the team added photography, art, and copy. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Dr. John Drimmer
Owner & Psychologist, Dr. John Drimmer Psychology
 
Verified
The Review
Feedback summary: 

The new site drove higher rates of customer acquisition and garnered positive feedback from users. Methodical and energetic, The Bureau Of Small Projects facilitated a seamless collaboration. Their dedication to understanding and solving business challenges made them a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a clinical psychologist in private practice in Brentwood.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Bureau Of Small Projects?

We needed a deep re-think and re-design of our website.

What were your goals for this project?

The problem was large: how to create a website that connected emotionally while expressing expertise and reliability.

SOLUTION

How did you select this vendor?

We had worked on a prior project with the Bureau of Small Projects. The collaboration was brilliantly satisfying and successful. Why choose anyone else??

Describe the project and the services they provided in detail.

The Bureau of Small Projects did a deep assessment with me of the challenge we faced. They brought understanding and experience worthy of the best ad agency in America. They then designed, executed and tested the site with me. They worked with the photographers, helped choose art, edited my copy and in general made it all sing! Once the site was done they worked with me to tune in even more on our customers.

What was the team composition?

The project team was about 5 people. David was the lead executive, the has various artists and programmers working with him, Jocelyn helped train me and Michael focused on how to optimize the site.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My customer acquisition has doubled. I get constant compliments on my site.

How was project management arranged and how effective was it?

The project management was impressive. Organized, coherent and enthusiastic. They understand how important your site is to you and your future.

What did you find most impressive about this company?

Their ability to really take the time to understand my business and think through with me how to solve those problems.

Are there any areas for improvement?

They are the best!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design and Development for Cloud Software Platform

"They helped us create a site that stands out and the development aspect was also on point."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - June 2019
Project summary: 

The Bureau Of Small Projects designed and developed a website to initiate a rebrand for a cloud software and services company. Their team built the front- and backend of the WordPress site from scratch.

The Reviewer
 
11-50 Employees
 
Denver, CO
Todd Cameron
Vice President, Marketing, Eplexity
 
Verified
The Review
Feedback summary: 

The new site has exceeded expectations, both in the design and usability. The Bureau Of Small Projects provides creative solutions within a short timeframe and under budget. Their team is responsible and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a growing cloud software and services company. As the Vice President of Marketing, I look for capable partners since we have a small team in-house.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Bureau Of Small Projects?

We needed to rebrand as we evolve and the website needed to be redesigned and redeveloped. I looked at five different companies who are capable in WordPress and have both design and development resources.

What were your goals for this project?

We wanted a partner that is both design oriented and has the chops for development. We needed the site completed by the end of June, starting from scratch, and our budget was fixed, so we didn't have a lot of room for scope creep.

SOLUTION

How did you select this vendor?

After meeting with the five companies and hearing their thoughts on our scope of work and how they would approach the project, we narrowed the list to two companies. David and his team showed the most creative thinking, we're aligned with us on design approach, and were able to work within the budget.

Describe the project and the services they provided in detail.

They provided original design for the website. We asked for an illustrated approach instead of photography so we could differentiate ourselves from the other companies in our space. They designed each page of the site and provided the backend WordPress development as well for the entire site.

What was the team composition?

The team consisted of a creative lead, a designer, a project manager, a front end developer, and a back end developer. We provided all of the copy for the team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website design exceeded our expectations. We and thrilled with the look of the site and the navigation. The development team also provided training, so making changes is quick and easy for us to handle internally.

How was project management arranged and how effective was it?

The project management of the site kept things on track and provided a common area for files, call recordings, and other materials.

What did you find most impressive about this company?

Their understanding of our goals was terrific. They helped us create a site that stands out and the development aspect was also on point. We were able to move quickly and stay on budget.

Are there any areas for improvement?

The project management could be improved with more documentation. I was able to help with this as I've redesigned and rebuilt multiple websites previously, but it would have been nice for some of this to be provided so I wouldn't have to handle it from a client perspective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Was able to meet our aggressive deadlines
  • 5.0 Cost
    Value / within estimates
    Stayed within budget and delivered great work
  • 5.0 Quality
    Service & deliverables
    Exceeded our expectations
  • 5.0 NPS
    Willing to refer
    Without hesitation

WordPress Site Design & Dev for Venture Capital Firm

“Design is their real strength.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. - Dec. 2018
Project summary: 

The Bureau of Small Projects designed and developed a WordPress site for a venture capital firm. Other site-related services included branding and content development.

The Reviewer
 
1-10 Employees
 
Aliso Viejo, California
Principal, Visionary Ventures
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects excelled in their delivery of a user-friendly, informative, and on-brand website that received overwhelming praise from partners. Internal stakeholders were pleased with how seamlessly they were able to take over site management. They met deadlines and communicated well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a principal at Visionary Ventures, a venture capital fund that invests in life sciences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

Our existing website was outdated and didn’t have a backend for us to use internally, so we had to hire a coder every time we had a site issue or wanted to update it. We hired The Bureau of Small Projects to develop a new website.

SOLUTION

What was the scope of their involvement?

The Bureau of Small Projects designed and developed a WordPress website that serves as an information tool for our investors. They also helped with branding and content for the site.

What is the team composition?

We engaged with five team members.

How did you come to work with The Bureau of Small Projects?

We met with many companies and considered their pricing and experience. We were most impressed by The Bureau of Small Projects’s past projects and the sites they’d developed. Their price was good, and they seemed to really understand what we were trying to do. We also liked that they would give us a selection of designs to choose from, rather than immediately settling on one design.

What is the status of this engagement?

The project began in the fall of 2018 and concluded that December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Bureau of Small Projects delivered a user-friendly site, allowing us to take over its management quickly and easily. The site is professional and full of useful information; it personifies our brand. We’ve had a few people decide to invest with us after finding our website, which never happened before launching the new site. We’ve also received positive feedback from our partners.

How did The Bureau of Small Projects perform from a project management standpoint?

They presented us with several design options upfront so that they could tailor the site to our exact needs. We set some tough deadlines, and although they didn’t make any promises, they were able to meet all of them.

The Bureau of Small Projects was on top of communication. Even though they were local, we never met in-person, but the engagement worked out well over the phone.

What did you find most impressive about them?

The Bureau of Small Projects did a really good job designing a visually appealing, interactive, and engaging website. Design is their real strength.

Are there any areas they could improve?

They could improve their content services; a third-party did all of the copy. We knew exactly what we wanted to say, and they more or less got it, but it took a few tweaks.   

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Site Design & Dev for B2B Tech Company

“David had an incredible sense of design and a remarkable creative perspective.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
3.0
The Project
 
$10,000 to $49,999
 
May - July 2018
Project summary: 

The Bureau of Small Projects redesigned a WordPress website and redeveloped its backend.

The Reviewer
 
51-200 Employees
 
Los Angeles Metro Area
Digital Marketing Manager, Noble Iron
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects initially demonstrated great design prowess in their delivery of a new homepage. Although they were responsive and met deadlines, the team’s communication waned, and they didn’t meet certain requirements. The end result disappointed internal stakeholders.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager at Noble Iron. We’re in the B2B tech space, specifically rental asset management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

As a publicly-traded company on the Toronto Stock Exchange, we are required to post financial information and press releases on our website. However, our site didn’t offer much beyond this required information. It was also outdated.

SOLUTION

What was the scope of their involvement?

The Bureau of Small Projects redesigned our WordPress website. They redeveloped the site’s backend.

What is the team composition?

We worked with a total of three people, including David (Founder and Creative Director, The Bureau of Small Projects) and a project manager.

How did you come to work with The Bureau of Small Projects?

My company performed a fairly extensive search of 25–30 creative agencies and freelancers, all of whom seemed very expensive. It was hard to justify paying those prices based on the portfolios of work that we saw.

One of the last companies we came across was The Bureau of Small Projects. Their services were a fraction of the cost of the other companies we looked at, and a lot of their work looked just as good if not better than some of the more expensive agencies. We had a couple of conversations with David, who understood our vision and clicked with my team from a creative standpoint. It made sense to move ahead with them.

What is the status of this engagement?

The project lasted from May–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a great job designing the home page, which is a critical page from the user’s point of view. We spent a lot of time going over different renditions.

How did The Bureau of Small Projects perform from a project management standpoint?

We initially worked with David on the home page design, which went well. Then, our project manager returned from vacation, and we went from working with David to her. We felt that a lot of the original project requirements and agreements got lost in the shuffle. They did a good job meeting deadlines; from creative and design perspectives, the work that they did after the homepage was lacking. They used basic project management tools like Dropbox and Google Drive.

What did you find most impressive about them?

The Bureau of Small Projects was very responsive. If we needed something, they were quick to get back to us.

David had an incredible sense of design and a remarkable creative perspective. During the initial phase of the project, David helped us lay out what we wanted to accomplish with the website and the different visions that we had. He was very good at aligning all of this and transferring it to the website.

Are there any areas they could improve?

Although the home page they created was fantastic, The Bureau of Small Projects stopped considering our input after that. They were responsive during the project, but once they did everything that was in their scope of work, it was difficult to get them to fix issues.

Additionally, their internal communications could’ve been better. For example, we’d spoken with David about a lot of expectations and goals, which weren’t relayed to the project manager when she took over. Also, we clearly defined the scope of the work in a 10–12-page document, but when we asked for certain things, they said doing so would cost extra.

My company was disappointed with the end result; we’d outsourced the project to expedite it, yet we had to redo almost everything inhouse. We were 60–70% on the way to having a great website, but we were disappointed by The Bureau of Small Projects’ performance toward the end of the project.

Finally, The Bureau of Small Projects assured us that they’d build our site’s backend on the WordPress Divi Builder because this was what we knew. However, they built the site using a different theme builder that no one on my team was familiar with, so making changes and adding pages was very difficult. We eventually asked for the site back so that we could redesign it ourselves, and we basically started from scratch.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer

WordPress Dev for Packaging & Branding Design Company

“We were very pleased with the way they worked and communicated.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sep. 2018 - Jan. 2019
Project summary: 

The Bureau of Small Projects developed a WordPress site, implementing the design provided by internal stakeholders.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
CEO, McHale Design
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects delivered a high-quality, user-friendly website that internal stakeholders can update easily. Responsive and transparent, the team communicated seamlessly and demonstrated strong technical capabilities. They adhered to the project timeframe.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of McHale Design. We do packaging and branding for entertainment brands in the children, teen, tween, and twenty-something categories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We hired The Bureau of Small Projects to build a website.

SOLUTION

What was the scope of their involvement?

We provided The Bureau of Small Projects with a site design, and they implemented it in WordPress seamlessly.

What is the team composition?

My team worked with 2–3 team members from The Bureau of Small Projects. We had one main point of contact who was very responsive.

How did you come to work with The Bureau of Small Projects?

We did a lot of research online. We looked at what The Bureau of Small Projects did. Their prices were moderate, and we felt they were capable of doing high-level work and completing the project as we wanted it.

What is the status of this engagement?

Everything’s completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My team is satisfied with the quality of The Bureau of Small Projects’ work. Now, we can update the site easily and keep everything current.

How did The Bureau of Small Projects perform from a project management standpoint?

We were very pleased with the way they worked and communicated. They launched the site in beta for us to review, which went smoothly.

What did you find most impressive about them?

The transparency of their communication was excellent. The team was responsive to our questions or concerns; I never felt that we were being ignored, which I’ve experienced with vendors in the past. Also, they accomplished all of the necessary technical aspects of the project.

Are there any areas they could improve?

No, we were very pleased. We’ve since estimated with them on at least one other project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were on schedule.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Websites and Landing Pages for Nonprofits

"The websites were visual and dynamic, appealing to a wide spectrum of audiences..." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2014 - Ongoing
Project summary: 

The Bureau of Small Projects has developed multiple robust websites and individual landing pages. Their approach combines innovation and pleasing aesthetics with user-friendliness.

The Reviewer
 
1-10 Employees
 
Los Angeles
HeathCliff Rothman
President and Founder, Everyone Matters/Film Your Issue
 
Verified
The Review
Feedback summary: 

The sites have been praised as visually appealing and engaging for multiple audiences. The Bureau of Small Projects’ has leveraged their knowledge of user behavior and desire to deliver a series of successful projects.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm president of several ongoing non-profit initiatives encouraging acceptance, inclusion, and empowerment —notably Everyone Matters and Film Your Issue: Youth Speak Out, Leadership Listens. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Bureau Of Small Projects?

David and his team translated our vision into overall website portals, as well as targeted landing pages. David's talent has been to find the sweet spot between edgey, innovative, aesthetically brilliant, and user-friendly and approachable.

What were your goals for this project?

To streamline the process of finding out more info about the projects, and how to get involved in the most user-friendly ways.

SOLUTION

How did you select this vendor?

No brainer. Few people are as cool, hip, smart, dynamic and laser-focused as David.

Describe the project and the services they provided in detail.

Everyone Matters is a large, global initiative meant to engage people locally within their communities, as well as through social media, to accept others and ourselves as we are; to thrive within our own unique individually; and enable us and others to be who we all are, without judgment, attack, or marginalization.

Film Your Issue/What's Your Issue? is meant to encourage youth to engage in issues and understand and embrace the power of their voice to make a difference via submitted short videos on issues that burn for them, supported by major leadership from government, the arts, media.

What was the team composition?

The team is volunteer-driven, headed by me, the president.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The websites were visual and dynamic, appealing to a wide spectrum of audiences while also feeling fresh and engaging. It worked for youth as well as parents, educators, and youth leaders.

How was project management arranged and how effective was it?

While David oversaw the work, his team handled some of the nuts and bolts. Very professional.

What did you find most impressive about this company?

The aesthetic quality of their work, as well as their deep understanding of human nature and how and why people engage.

Are there any areas for improvement?

Can't beat excellence.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Site Dev for Singer / Songwriter

“Their ability to create an attention-grabbing, authentic website is amazing; I couldn’t recommend them more highly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - Apr. 2019
Project summary: 

The Bureau of Small Projects developed a WordPress website for a singer/songwriter.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Singer/Songwriter
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the site, which has generated opportunities. Prominent industry figures praise the site’s authenticity. Receptive and amicable, The Bureau of Small Projects is both creative and technically-adept, a rare combination that is proven to drive results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a singer and songwriter.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

I was unhappy with my existing website.  

SOLUTION

What was the scope of their involvement?

The Bureau of Small Projects built a WordPress website.

What is the team composition?

I mainly spoke to David (Founder and Creative Director, The Bureau of Small Projects) and someone who worked on the artistic side of the project.

How did you come to work with The Bureau of Small Projects?

A friend recommended The Bureau of Small Projects. I researched a lot of different websites and agencies, and it seemed like The Bureau of Small Projects and David would be the best fit for me.

What is the status of this engagement?

I’ve worked on and off with The Bureau of Small Projects for a few years, but they completed my website overhaul in March–April 2019. They do updates as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve had a lot of important industry people look at the site, and I feel that it’s contributed to a lot of good things happening, like media coverage. The site is a good indicator of what I do and who I am, which is what a website should be; it should give site visitors a real feel of who you are. A few people have commented that the site is very authentic. Another positive is that my site’s Google rankings have improved.

How did The Bureau of Small Projects perform from a project management standpoint?

The team communicated well and responded immediately to emails and calls. David really listened to what I wanted, and then he delivered the exact results that I was looking for. It’s not easy to find someone who listens to what you want and finds a way to manifest that. David was personable, open, and talented in several areas, whether it was rewriting a bio or managing social media. His team used the latest advances in technology. They finished in their quoted timeframe of six weeks, and costs were reasonable.

What did you find most impressive about them?

David is an innovator, and his team’s creativity is excellent. It’s rare to find people who are strong on both the technical and creative sides. People’s attention spans aren’t very long online, so it’s important to have a website that draws users in and spurs interest. Their ability to create an attention-grabbing, authentic website is amazing; I couldn’t recommend them more highly.

Are there any areas they could improve?

 No. I was happy on all fronts.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Risk Screening Tech Company

“They strike a good balance between listening to what we want to do and providing their own creative input.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Ongoing
Project summary: 

The Bureau of Small Projects rebuilt a WordPress website. They also created a brochure and PowerPoint presentations. The team continues to provide support on various projects.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Bill Falk
Chief Revenue Officer, AC Global Risk
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects delivered a high-quality website and other materials. Their collaborative nature and creative tenacity fostered a positive customer experience, supplementing continued engagement. Accessible and responsive, the team provides cost-effective, timely services.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief revenue officer at AC Global Risk.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Bureau of Small Projects?

We hired The Bureau of Small Projects to develop our website and complete a few other projects.

SOLUTION

What was the scope of their involvement?

The Bureau of Small Projects reconstructed a WordPress website. They also created a brochure and some PowerPoint presentations.

What is the team composition?

We worked with six team members, including David (Founder and Creative Director, The Bureau of Small Projects).

How did you come to work with The Bureau of Small Projects?

Someone in my network referred The Bureau of Small Projects. We’re a small company, so we wanted to work with an agency whose founder and leader would be directly involved in the project. We also wanted to hire someone who’d be easy to work with and capable of quickly solving our problems. David was very knowledgeable about the services we wanted, and his personality was an excellent fit for my company.

How much have you invested with them?

We have spent between $20,000–$40,000.

What is the status of this engagement?

Our work together began in December 2018, and we’re still collaborating on some small projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results have been outstanding. The Bureau of Small Projects put a lot of creativity into building the website and other materials, which are top-notch.

How did The Bureau of Small Projects perform from a project management standpoint?

The Bureau of Small Projects understand the concepts of project management, and they skillfully keep things on track. They have a couple of different people involved in the project management area. The team meets expected delivery dates; if we miss a deadline, it’s generally because my team isn’t able to move fast enough, or we added to the scope.  

The Bureau of Small Projects is very collaborative. They strike a good balance between listening to what we want to do and providing their own creative input. They ultimately make everybody excited about the project. David is always available and responsive, and he does a great job managing the differing personalities and ideas.

Although we were initially hesitant about working with an agency in Los Angeles when we’re in San Francisco, the distance isn't an issue. David came to our office for a preliminary meeting; however, as the work has evolved, face-to-face contact has become less necessary.

What did you find most impressive about them?

The Bureau of Small Projects isn’t a cookie-cutter agency; David won’t create a website that looks like everybody else’s, and that was important for us. Their pricing is also very fair.

Are there any areas they could improve?

No, there aren’t.  

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Medical Company

“They’re not only prompt and professional, but also very kind people to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Jun. 2017
Project summary: 

The Bureau of Small Projects developed a website to increase visibility for a medical practice. The platform is designed to generate leads and attract potential new patients. It links to a patient portal.

The Reviewer
 
1-10 Employees
 
Asheville, North Carolina
CEO, Medical Practice
 
Verified
The Review
Feedback summary: 

The Bureau of Small Projects involved the client in decision-making during the creative brainstorming process, then offered close support every step of the way. The website they delivered maximized exposure to generate new business and facilitates effortless interaction with patients.
 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company and your position there.

Our company is a medical practice. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Bureau Of Small Projects?

We hired the Bureau Of Small Projects to develop a website for our company. Pretty much every company needs to have a website nowadays.

What were your goals for this project?

We wanted to attract people to our medical practice by generating leads online through our website.

SOLUTION

How did you select this vendor?

We found The Bureau of Small Projects through word of mouth. Another physician recommended them to me. They'd built websites for other doctors in the past, so they had relevant experience. 

Describe the project and the services they provided in detail.

The Bureau of Small Projects built a website for our medical practice to help us generate leads. Our patients use the platform to interact with us online. The platform ties all the aspects of our business together. 

They added a blog to offer more information about our services and worked on lead generation. Within the platform, patients can learn about our practice. It links to other third-party companies and our preexisting patient portal so our customers can access their health information.

What was the team composition?

The company’s management worked with me to help make difficult decisions regarding the design. I really enjoyed being a part of the creative process.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Bureau of Small Projects enabled us to get our name out there electronically. They created a top-notch website that generates leads and draws attention to my company. The content on the blog helps potential patients learn about our medical practice. It’s useful internally, and the design is aesthetically pleasing.

I give The Bureau Of Small Projects my highest recommendation. They did a wonderful job. Our new state-of-the-art website has helped our practice become more financially successful. We couldn't function without it.

How was project management arranged and how effective was it?

Project management was very efficient. The team kept us informed throughout the project during each step of the development. 

The Bureau of Small Projects stayed on top of everything and did a great job in every regard. Whenever we had a request or ticket item, they took care of it right away. They’re not only prompt and professional, but also very kind people to work with. 
 

What did you find most impressive about this company?

I found the professionalism and kindness shown by all members of the company to be very impressive.

Are there any areas for improvement?

I really have enjoyed utilizing this company's services. At this time, I can't think of any areas for improvement. I have absolutely no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer