Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Out of all other paddleboarding sites on the web, I can guarantee that anyone would pick ours, so long as location was not an issue. We have the best site in this industry. Many of our competitors have standard WordPress sites, which is something anything can build, but what The Bureau of Small Projects has managed to do, has made us stand apart.
Based on The Bureau of Small Projects’ work, our business grew by 20% in the first year. I also receive incredible feedback on the site’s look vis-à-vis my activity. What I do is nebulous and it’s generally hard to sell the service online. Clients have mentioned how much they love my site, how well is looks on mobile devices, and how easy it is to use.
The Bureau of Small Projects’ team doesn’t design solely for the computers they’re sitting in front of, and they’re meticulous about optimizing various devices, both old and new.
How did The Bureau of Small Projects perform from a project management standpoint?
They’re very fast and efficient. Like all website projects, we targeted an April launch, but didn’t finish until three or four weeks later. I had my own expectations, and I wasn’t upset. I’m a good client in this sense, and knew that I needed the site up and running by July. I set April as a goal, and we hit May, which was enough time for me to test-drive it. Websites are hard to build and there are always delays, some of them on my account.
What did you find most impressive about The Bureau of Small Projects?
I appreciated their responsiveness and design capabilities. The Bureau of Small Projects has an incredible graphic and web design team, which is backed up by the technical people. This isn’t always the case, and The Bureau of Small Projects’ work makes them one of the best design companies out there. I’ve worked with plenty of firms, and come from a design background. In comparison, I found that The Bureau of Small Projects takes the design approach first, and lets the rest of the technical elements follow.
Are there any areas The Bureau of Small Projects could improve?
A customized WordPress website is a little trickier to maintain, and I’ve heard this from the SEO person I work with. I have stayed with The Bureau of Small Projects for this purpose, and they did deliver what I wanted. If I wanted a straightforward website, I may have had fewer issues, but I knew what I was in for. I don’t have any improvement suggestions for The Bureau of Small Projects.