Brival

BACKGROUND

Please describe your company and your position there.

I am the President of Plunjr, a video, self-help app that provides personal help from a licensed plumber to help you fix your DIY plumbing project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brival, and what were your goals?

We had three prior developers that struggled to make a reliable video connection as well as stay on time and within budget. Brival was asked to rebuild the app from scratch and provide a production version within a months time. They did.

SOLUTION

How did you select Brival and what were the deciding factors?

Brival came as a recommendation from a trusted source. Mateusz's ability to communicate clearly what he thought might be the problem was well as offer solutions within a very shorty window of time (24-48hours) was logical and reassuring. The app itself is a diagnostic tool and as the president of the company I diagnose problems myself within my own trade daily. A craftsman can recognize another craftsmen regardless of the discipline and the Brival team is made up of main talented folks.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brival was originally tasked with producing and app that would make a video connection with only a single button. That connection had to be made %99.9 of the time. They have completed that task and helped us work through some UI/UX problems as well. We are currently working on a timeline through the rest of the year to build out the other features such as e-commerce and scheduling.

Brival has included us in their live coding session for some fine-tuning of the app before release and the Plunjr team has found this extremely helpful as well as amusing to see behind the curtain. They work both fast and efficiently. Deliverables have been on time and complete.

How many people from the vendor's team worked with you, and what were their positions?

4 members of the Brival team 1 - CEO 1 - PM 2 - Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brival does a good job at communicating timelines as well as under promising and over delivering. They have a firm grasp on their trade and it shows in their work. Deliverables have been on time and complete. Any feedback given about bugs was addressed usually in a mater of hours not days.

Describe their project management style, including communication tools and timelines.

Management style is very warm and customer facing. All meetings are meet with professionalism but the team is also able to offer a friendlier side that we have not seen from the tech community before. They communicate with us using both Slack and Pivotal Tracker

What did you find most impressive or unique about this company?

Their ability to work quickly and produce a quality product.

Are there any areas for improvement or something they could have done differently?

I traditional find this section of a review the most important as I prefer to only ready the "improvement" section. However, I have yet to find a fault with the Brival team. The tech industry is plagued with lazy bodies that want free food and a ping pong tournament every day. This team wants to work! If I was pressed to respond though I would say they're geography far from us but even that they compensate for by "time shifting" to work around our schedule.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer for a luxury travel startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brival?

We needed to build our website in order to launch the company.

SOLUTION

What was the scope of their involvement?

We were asking for a basic e-commerce site, requiring a CMS and solid visual implementation of designs. Our company worked with a design studio to create the look and feel of all the pages. However, we needed a dev shop to handle the backend and the JavaScript on the frontend to ensure that the site was representative of the designs. At this point, the main aspects of the work are complete, but we’re still doing check-ins with them every two weeks.

How did you come to work with Brival?

We had a mutual friend that connected them with us. That friend was helping us get spun up with them, but we took them in as part of our team 

How much have you invested with them?

We’ve spent about $100,000 on their services.

What is the status of this engagement?

We started working with them in January 2019, and our teams are still collaborating. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I owned a software development shop for four years, so I have pretty high expectations for technical and communication-related quality. I’ve tried multiple times to try partnerships with offshore teams, and they’ve made the experience satisfying. I’d invite my contacts to work with them, which is saying a lot because they could be considered a rival of mine.  

They were fantastic across the board, meeting all necessary deadlines. Whenever we had an urgent issue, they’d bend over backward to solve the problem for us. 

How did Brival perform from a project management standpoint?

They have an onshore product manager that we could, theoretically, work exclusively with. However, we chose to have a weekly check-in with their entire team. That’s made it feel like they’re all part of our team. Even though they’re in Poland, we’ve communicated easily. We use Slack as our main communication conduit. Throughout the week, we may change priorities, but they’re always available to us to accommodate that.

In many of our meetings, we’re not just talking about work. We’re also getting to know them as individuals. We’ve become very close over time. 

What did you find most impressive about them?

They’re passionate about helping us succeed in our endeavors. Our biweekly check-ins showcase how integrated they are with my team. If people are looking to bring on an offshore development team, they should check out Brival. 

Are there any areas they could improve?

No, they’re great.

Do you have any advice for potential customers?

Remember that contract software developers are individuals, not assets. To get the most out of your relationship with them, be a good client. That means establishing priorities and being content when someone gives you everything they can. Don’t expect more than is possible. 

BACKGROUND

Introduce your business and what you do there.

Lean Street Company is an outsourced tech firm. We support startups globally by matching skills to each client’s needs. We have US-based project managers who work with clients to determine what they need and communicate with developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brival?

We were looking to build an application for a private airline.

SOLUTION

What was the scope of their involvement?

Brival used Python and Django to create an application. The system helps pilots, staff, and customers coordinate trips and departure times. They worked with the client to nail down requirements. At the end of each 2-week sprint, they would show a demo that included each new feature built.

What is the team composition?

We work directly with Mateusz (CEO, Brival) and one other developer.  he maintains a close relationship with his team.

How did you come to work with Brival?

I was working with another engineer, and he brought them on board. Later, I was working primarily with another team and had Brival working on a few smaller projects. It was clear, though, that Brival’s team was outperforming our other partners. Now they’re our go-to.

How much have you invested with them?

We’ve spent about $500,000.

What is the status of this engagement?

We began working together in January 2016 and we continue to work on a variety of projects together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re all-stars. The team is able to think on their feet and raise flags when things don’t work. They participate in ideation and are helpful partners for things other than coding. They’re incredibly effective and outperform other people I’ve worked with.

How did Brival perform from a project management standpoint?

They always deliver on time. Their estimates are always accurate—they just get it done, and that’s the big thing. We communicate over Slack and Zoom.

What did you find most impressive about them?

They think on the client’s behalf instead of just finishing code. They really want it to be the right solution.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Prepare what you want to do ahead of time, and let them know so they’re not surprised. Also, engage with them. Work with the demos and provide feedback on how to improve the system.

BACKGROUND

Introduce your business and what you do there.

We are a post-production company for photography. Photographers from all around the world free up a lot of their time by sending their photos to us to edit. We offer software as a sale (e.g. offer subscriptions to our clients).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brival?

We wanted to automate file transfers between our clients and us. A lot of those file transfers were done directly from an FTP app with no alerts, synchronization, or custom automation. We needed to remove the human element so that our international and domestic clients could send us their work 24 hours a day.

SOLUTION

What was the scope of their involvement?

They created a system using a browser-based app as a platform, which includes a user interface for us to monitor the system. They currently manage the backend of the system, which we constantly update.

 The automated system checks the accuracy of files sent. Then, the files go into our production queue where they’re automatically assigned. Brival built the system on AWS, which allows us to be online all the time. So, our clients can send us files even if our power goes out.

We’re using Django as our platform, which is where I use a dashboard to manually manage files. PHP scripts on our File Transfer Protocol (FTP) server are set up to syncs the files with AWS. 

They’re also helping us with Podio, our production management software. It manages billing, file transfer and completion, and emails going to customers. They help customize the software and their scripts integrate well within the system. 

What is the team composition?

I’m working directly with Mateusz (CEO, Brival) — he’s been the project manager and developer. We’ve always been in direct communication. I’m not sure if there are other individuals working with him. 

How did you come to work with Brival?

We contracted Mateusz through a relationship with a PR company. We’ve built our professional relationship by working together on projects from the start. 

How much have you invested with them?

We’ve invested close to $10,000 with Brival for this project.

What is the status of this engagement?

I started working with Mateusz at the end of January in 2018, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The user interface is user-friendly for someone who doesn’t understand code. Our clients’ experience has improved. 

When clients communicate problems, we can channel them directly to Mateusz. He’s very responsive about taking care of adjustments, and that immediacy and dependability is important because our clients are busy. 

Due to our positive experiences with Brival, we’re looking to expand our investment with him for future projects (e.g. rewriting our entire system).

We believe Brival can take our company to the next level. Mateusz knows exactly what our needs are and has been very accessible and helpful.

How did Brival perform from a project management standpoint?

Project management has always been great. I’ve had no issues with his organization. We use YouTrack to see what’s next in the queue. Mateusz prioritizes tasks well and keeps the project moving forward.

He schedules tasks and then gets estimates for them. He gives an estimate of effort, and he’s very transparent about the cost. 

Despite the time zone difference, Mateusz has been very responsive within our core hours of business, and he makes sure he’s available. He’s very flexible.

What did you find most impressive about them?

Their integrity stands out. They make sure that what’s promised gets done. In any business, relationships are the main factor in measuring success. A business relationship is a synergy you’re creating. When you’re thriving, they’re thriving. Our relationship with Brival has taken our business to new heights. We never have a ceiling or limitation to where we can go.

Are there any areas they could improve?

No, we’re in a really good place.

Do you have any advice for potential customers?

It’s very helpful to understand what you want and how to communicate that (e.g. understanding technical language). It’s always good to get on a video call and talk through what you want. When you can’t explain it, show examples. I’ve been learning how to communicate better from a development standpoint.

Mateusz is good at meeting me halfway. If he doesn’t understand, he’ll do the research as well. We’re both learning and adapting to each other. He’s very good at understanding the logic of your business needs. So, you should be able to communicate your requirements, your purpose, and the backbone of your business.

BACKGROUND

Please describe your company and position.

I am the Owner of a digital advertising company

Describe what your company does in a single sentence.

The company operates in the digital advertising industry and required the development of systems for processing advertising requests, delivering advertising campaigns, reporting, analytics, and statistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brival to accomplish?

• Improve product stability — the system was crashing every couple of days, especially during higher-load campaigns
• Make the stack more modern, secure and maintainable — managed database, dockerized environments, automations, backups
• Extend our development capacity — an experienced team to deliver a separate web projects alongside maintaining the platform.

SOLUTION

How did you find Brival?

• Online Search
• Referral
• Other

Why did you select Brival over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Brival were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They originally built our ad-tracking platform — two Django systems handling link redirects and click tracking across more than a dozen domains. When growing traffic started causing stability problems, they modernized the whole operation: containerized both applications with Docker, migrated us from a single bare-metal server to cloud infrastructure with a managed PostgreSQL database, automated deployments, and integrated monitoring and error tracking. The production migration was executed with zero downtime, and they have maintained and supported the platform ever since. In parallel, they augmented our team on separate web projects, providing experienced developers who delivered alongside our own people.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform serves millions of requests on a monthly basis (approaching 10 million in peak season) and absorbs those seasonal swings without any scaling work on our side. - Incidents dropped to near-zero after the modernization. - Deployments went from manual to fully automated, and observability surfaces issues before they become outages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed professionally and efficiently throughout its entire lifecycle. The team implemented all required changes quickly and responded immediately to any issues by introducing effective solutions that improved the system's performance and reliability. The transition from the testing environment to the production environment was smooth and well organized. The proposed solutions worked as expected and met our requirements. The team also demonstrated strong project coordination and managed their resources effectively, ensuring timely delivery of project milestones and excellent communication throughout the engagement.

What was your primary form of communication with Brival?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The same people who built the system a decade ago still run it — and the modernization proved the original architecture right: the same codebase now handles our biggest campaign peaks on modest infrastructure. It's stable enough that we rarely need to contact them, which is exactly what we want from a platform our revenue depends on. That trust is why we also brought them in to strengthen our team on other projects.

Are there any areas for improvement or something Brival could have done differently?

We are very satisfied with the cooperation and do not see any significant areas for improvement. The team was responsive, professional, and open to feedback throughout the project. We hope that continued business growth and the acquisition of new projects will enable Brival to further expand its team. As the company continues to attract talented professionals, this will contribute to an even higher level of service and allow them to support more projects while maintaining the same high quality.

BACKGROUND

Please describe your company and position.

I am the CTO of Derisk Labs

Describe what your company does in a single sentence.

AI services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brival to accomplish?

• Team augmentation
• Mobile development

SOLUTION

How did you find Brival?

Referral

Why did you select Brival over others?

Referred to me

How many teammates from Brival were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Team augmentation. Adding a senior front end developer to rebuild our iOS app. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brival provided outstanding value. We completely rewrote the iOS app from scratch and have been able to rapidly iterate on it in the face of customer demand. We could not do that before working with Brival.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are responsive to all needs and deliver on time and on budget, consistently.

What was your primary form of communication with Brival?

Virtual Meeting

What did you find most impressive or unique about this company?

High caliber individuals that we want to work with. Great humans. 

Are there any areas for improvement or something Brival could have done differently?

No improvement needs.