Brights

BACKGROUND

Please describe your company and position.

I am the Project/product manager

Describe what your company does in a single sentence.

We are online store of face, hair and body care cosmetics in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Create a quick and convenient to buy beauty products website
• Create a flexible CMS for managing different process inside
• Create a Telegram bot as an additional product - tool for notifying our users and support

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oh, there was a lot of work. The hardest ones were the next: 

1. to make a convenient filtering according to various parameters for catalog (about 3,000 products with various options); 
2. to make the client's own account with the possibility of viewing all the entered order's details, including order receipt and tracking order status
3. to create the application form for getting recommendations about individual beauty care; display the prepared "beauty routine" by specialistes
4. to connect various payment methods (Payment by card/Google Pay/Apple Pay/payment in installments from different banks) 
5. to make convenient functionality for creating visually beautiful and interesting articles on our online-magazine; 
6. full orders and products synchronization between the site and the stock system; 
7. make a very developed and flexible CMS, which includes a lot of automation for working with products, orders, and packing orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• successful launch before Black Friday
• low % of critical bugs, it was good tested before launching 
• good indicators of website optimization on google page speed - even in sharp increases in traffic 
• the site works stable 
• we're growing - orders, clients, profits;)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

To make a great, flexible and convenient e-commerce - is a really difficult work. A lot of team's calls, discussions, changes, challenges. Sure, not everything goes perfect from both sides while you are building such platform but these guys are very responsible. They are always open to discuss, admit mistakes, help, join the best specialists to the team, to make our wishes real. We are completely satisfied with the management We're still working and creating new and new parts for the website.☺️

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always open to discussing all our crazy ideas. We have never yet received “this is impossible”, we always find options to implement your ideas.

Are there any areas for improvement or something Brights could have done differently?

not sure if I know what to recommend:)

BACKGROUND

Please describe your company and your position there.

Managing Partner at DIEVO agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed development for a website for integration of the services.

What were your goals for this project?

Our goal was to develop a user friendly & concise website for ordering goods. It's called Baby.huggies.

SOLUTION

How did you select this vendor?

By recommendations

Describe the project and the services they provided in detail.

Brights provided development work. Аt the end of the project provided technical support.

What was the team composition?

Two backend developers, one front-end developers, QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Customers were satisfied with the website, as the user could easily find and order the right product.

How was project management arranged and how effective was it?

Project management was very good. Their team regularly complied with well ahead of time. Showed quick response to unexpected questions. We communicated exclusively with Skype, email. The team has also shown a great work.

What did you find most impressive about this company?

All tasks were closed on time. They are open to sharing ideas and discussing alternative solutions.

Are there any areas for improvement?

Completely satisfied with the work.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager of an international startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed design and development services for an Android app, as well as development and consulting support for the corresponding website.

What were your goals for this project?

We wanted an interactive and user-friendly site to support our partners and customers.

SOLUTION

How did you select this vendor?

We found them through a referral.

Can you go into detail about the services they provided and the scope of the project?

Brights developed the Android app based on the existing iOS model. They also designed the UX/UI and recommended new B2C features.

What was the team composition?

The team included one designer, two developers, one QA specialist, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Brights created a stylish and trendy app that resulted in several downloads and an increasingly higher user retention rate. The team’s collaborative approach and effective workflows created a positive experience for our team.

How was project management arranged and how effective was it?

In addition to a great product, they provided 24/7 technical support and professional consulting.

What did you find most impressive about this company?

They provide marketing and business services consulting, as well as development services.

Are there any areas where they can improve?

We were completely satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We wanted someone to develop our website as well as handle some tasks for a client.

What were your goals for this project?

We already had a design but needed high-quality code to implement it.

SOLUTION

How did you select this vendor?

Someone in my network recommended them.

Can you go into detail about the services they provided and the scope of the project?

Brights provided frontend development and as well as a few backend tasks. They also handled testing.

What was the team composition?

The team consisted of two developers, a QA engineer, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We needed to begin the project quickly and Brights set up a team in just one week. They helped launch our website on time.

How was project management arranged and how effective was it?

Their team worked hard to meet deadlines, and I could always reach the project manager for questions and updates.

What did you find most impressive about this company?

They’re ready to work, whether or not you have pre-existing designs, and will deliver high-quality code quickly.

Are there any areas where they can improve?

I was totally satisfied with their work. The only one thing they could improve is their entire team’s knowledge of English.

BACKGROUND

Please describe your company and your position there.

I’m a Systems Engineer for CPA Canada, an accounting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We were looking for someone to design and develop an internal CRM system for our company.

What were your goals for this project?

We wanted a simple CRM system, for internal use, that would be suitable for most of the employees It needed to monitor KPIs and tasks, create teams, and track clients.

SOLUTION

How did you select this vendor?

They were recommended to us.

Can you go into detail about the services they provided and the scope of the project?

Brights designed the UI and UX and handled frontend development.

What was the team composition?

We worked with a designer, two developers, a QA specialist, and a project manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Brights helped us create a complex, yet at the same time simple, internal CRM system in a short time period

How was project management arranged and how effective was it?

They were professional and effective thanks to frequent conference calls.

What did you find most impressive about this company?

The company delivers professional results, that meet specifications, for a reasonable price.

Are there any areas where they can improve?

I am totally satisfied with their work

BACKGROUND

Please describe your company and your position there.

I’m the managing partner of BeautyHUB.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed to develop the website to include blog posts as well as develop and integrate booking platforms and an internal CRM to control employee performance and gather relevant statistics.

What were your goals for this project?

We wanted to create a universal website that would help clients find an answer to their questions.

SOLUTION

How did you select this vendor?

My partner recommended Brights as an experienced company.

Can you go into detail about the services they provided and the scope of the project?

Brights provided UI/UX design and development work.

What was the team composition?

The team consisted of two designers, two backend developers, two frontend developers, a QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since we launched the website, we’ve gathered our audience’s attention and can reach more beauty salons to partner with.

How was project management arranged and how effective was it?

Their project manager took the lead and organized meetings with the team. We had status meetings with the whole team every day where we discussed updates and daily plans.

What did you find most impressive about this company?

They took care of the project as if it was their own. They’re a team of professionals with knowledge of the latest trends in technology.

Are there any areas where they can improve?

I was totally satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am a Business Intelligence Manager at Phillip Morris International.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed to develop a CRM analytics portal to track our employee’s KPIs.

What were your goals for this project?

We wanted to create an interactive, online portal, with analytical data, to help employees track their performance.

SOLUTION

How did you select this vendor?

Brights won the tender we issued.

Can you go into detail about the services they provided and the scope of the project?

Brights designed the UI and UX, and handled frontend development.

What was the team composition?

We had a project manager, two designers, two backend developers, two frontend developers, and a QA resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The analytical CRM tool helped us set and manage goals and tasks, as well as track KPIs.

How was project management arranged and how effective was it?

I communicated with the project manager, who was responsible for documentation and team-wide communication. We also had status meetings every day, with the entire team, to discuss plans and completed tasks.

What did you find most impressive about this company?

They are open to sharing ideas and discussing alternative solutions. They are also flexible in switching from one concept to another.

Are there any areas where they can improve?

There’s nothing to improve; we’re totally satisfied with the project.

BACKGROUND

Please describe your company and your position there.

I’m the production director of a full-service digital advertising agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We hired them to create an advertising website for our client.

What were your goals for this project?

Our goal was to satisfy technical requirements. We wanted to work with a company with an in-house web development team that could do high-quality technical execution.

SOLUTION

How did you select this vendor?

First, we developed the creative concept for the site and discussed it with our vendors. Initially, we considered three companies for this task but chose Brights based on their portfolio. Aside from technical skills and experience, pricing was another factor in our decision.

Describe the project in detail.

They were responsible for implementing our idea using ASP.NET and Microsoft Azure.

What was the team composition?

The project involved five resources: a project manager, two frontend developers, one backend developer, and a QA tester. The size of the team remained the same throughout the project duration.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

They executed our plan well.

How effective was the project management?

They had good project management skills, which helped us avoid risks. We used Asana and Trello.

What did you find most impressive about this company?

Their communication skills were excellent.