Bricks

BACKGROUND

Please describe your company and position.

I am an executive at hyprbot

Describe what your company does in a single sentence.

AI solutions 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• AI voicebot for restaurants
• AI chatbot for restaurants

SOLUTION

How did you find Bricks?

Referral

Why did you select Bricks over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Bricks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivery of the AI agent for our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We engaged Bricks team to build and deploy an AI voice calling agent for our restaurant operations, primarily to handle inbound calls for reservations, order inquiries, and peak-hour customer support.

From a technical standpoint, what stood out immediately was their ability to architect a system that actually works in production - not just a demo. They designed a scalable call handling setup that integrates cleanly with modern voice infrastructure (including ElevenLabs/n8n/openAI/Twilio) and backend workflows, while keeping latency low and conversations fluid enough for real customer interactions.

The biggest impact has been during peak season. The agent is now handling a significant portion of our daily call volume (hundreds of calls), especially during rush hours when our staff would typically be overwhelmed. This has directly reduced missed calls and improved customer response times without needing to increase headcount.

What I appreciated as a technical stakeholder is their structured approach to iteration. Conversation flows, fallback handling, and edge cases (like unclear inputs, menu questions, or reservation conflicts) were continuously refined based on real call data. They were comfortable working through ambiguity and optimizing both the AI layer and system orchestration over time.

They also demonstrated strong ownership - monitoring performance, suggesting improvements proactively, and ensuring the system stayed stable under load.

Like any AI system, there’s still ongoing tuning to make interactions more dynamic and less templated, but the foundation they’ve built is solid and production-ready. 

Bricks team brings both the engineering depth and practical execution needed to make it work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As described previously, deliverables were always very timely and with high quality

What was your primary form of communication with Bricks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Knowledge of integration of various AI tools to build a unique agent.

Are there any areas for improvement or something Bricks could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of a health education company.

Describe what your company does in a single sentence.

Provide prospective CRNA applicants with a platform to assess their readiness and competitiveness for CRNA programs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• Create an MVP for CRNA Program readiness
• Complete the project in ~8 weeks

SOLUTION

How did you find Bricks?

Upwork

Why did you select Bricks over others?

• Good value for cost
• Company values aligned
• portfolio of other projects

How many teammates from Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CRNA Pathway is a web-based platform designed to help ICU nurses assess and improve their competitiveness for CRNA school admissions.

The platform provides:

• structured readiness scoring requiring complex logic and calculations
• milestone-based development planning with improvement plans
• application competitiveness insights

The project included designing and implementing an onboarding assessment, readiness score engine, milestone and improvement plan framework, CRNA insights, a dashboard, recalibration page, a subcription model, an admin panel, and documents for troubleshooting. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design system as described in the About Your Project section. Measurable outcomes were delivered on-time and per scope documents. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effortless communication with quick response time and ability to effectively communicate their needs, concerns, and troubleshooting on my end. They were hands-on from start to finish, helping my project get off the ground. 

What was your primary form of communication with Bricks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Small group that all worked well together and each brought a little something else to the table, they work well and communicate well. 

Are there any areas for improvement or something Bricks could have done differently?

Nothing that sticks out to me

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of BucketMatch

Describe what your company does in a single sentence.

We connect like-minded people based on shared goals on their bucket lists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• Convert my prototype into a minimum viable product

SOLUTION

How did you find Bricks?

• Online Search
• Upwork

Why did you select Bricks over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Strategic partner

How many teammates from Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Bricks team played a pivotal role in developing BucketMatch into a true MVP from the initial protoype that I shared with them at the beginning of our engagement. They've followed a clear process:

1) Vision Intake: Understanding my vision and helping define the product roadmap.
2) Product Design: Creating high-fidelity wireframes to support my visualized UI/UZ.
3) Development: Building the actual web app to reflect what was agreed upon. 
4) Testing & QA: Ensuring the web app functions properly across all aspects of the platform.
5) Deployment: Deploying live and following up on critical feedback (e.g. bugs) reported by users.

The team has helped build a number of key components to help our users achieve their bucket list goals. Some of these features include:

• My Bucket List page: Where users can create and customize their bucket lists, adding goals and tracking progress.
• Explore Page: Where users can browse all of the goals in the bucketmatch database within a clean interface.
• AI-Powered Matching: Matching users with other members, affiliate partners, and more based on their bucket list goals.
• Storyboards: A visual interface to document completed bucket list experiences with photos, notes, and links to resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team started by cleaning up and rehauling our entire old back-end to improve efficiency. We've launched over 25 new features (probably much more) in the last 10 months. The team has consistently delivered on our agreed plan month-over-month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've done a stellar job of sticking to the timelines we agreed to during our weekly meetings. And if there is a reason why we might be delayed or need to pause on a particular project, they do a great job of communicating the reasoning behind the decision and what to expect going forward. One of my favorite things about working with this team is that they are not afraid to disagree with me if they are not bought in on the vision that I've shared. They communicate well during our weekly meetings as well as over email.

What was your primary form of communication with Bricks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Many product partners will just take in my instructions and build what I say. But what makes this team uniquely is that they are truly thoughtful partners. They will consider the long-term implications of product changes and new features. They come to the table with their own ideas and recommendations based on what they know about our target market, use-cases, and long term vision. They build in certain additional functionality that I didn't even ask for because they know it'll be best for the overall user experience.

Are there any areas for improvement or something Bricks could have done differently?

I believe that the biggest gap in our product development process right now is the process of coming up with a really sleak design and UX flow (i.e. taking a general concept/vision then turning that into multiple different possible mock-ups based on competitor research, user interviews, and internal discussions. While this is not necessarily a core function that I expected when I hired the team, if they could truly handle all aspects of product development end-to-end that would be incredible and something I'd be willing to pay for, of course. 

BACKGROUND

Please describe your company and position.

I am the Founder of Consolices

Describe what your company does in a single sentence.

Empowering tech start-ups with Rapid MVP development and software development services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• Build a custom & dynamic questionnaire app using Bubble.io

SOLUTION

How did you find Bricks?

Referral

Why did you select Bricks over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Our project aimed to develop a custom application using Bubble.io, designed to present dynamic questionnaires to users and generate lead types based on their responses. The primary challenge involved tailoring subsequent questions based on the user's previous answers, creating a personalized user experience. 
Key Deliverables: 

1. Dynamic Questionnaire: Implemented a system to display questions dynamically based on user input, ensuring a seamless flow throughout the questionnaire process. 
2. Storage of User Responses: Developed functionality to store user responses securely for future reference and analysis. 
3. Extraction of Useful Information: Implemented mechanisms to extract pertinent data from user responses, enabling the calculation of essential business metrics and insights. 
4. Path Setup for Responses: Established appropriate pathways for each user response, ensuring that subsequent questions and actions were logically aligned with their previous inputs. 

Overall, the deliverables encompassed the creation of a dynamic, user-centric questionnaire system, robust data management capabilities, and the ability to derive actionable insights from user responses, meeting the project's objectives effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes demonstrating progress or success from the project include: 

1. Dynamic Paths: Separate paths for users based on their responses. 
2. Lead Identification: Correct lead type identification and assignment. 
3. Data Accuracy and Calculations: Ensuring precision in data extraction and business calculations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Bricks for developing a Bubble.io app was great. They understood our business needs well and offered smart solutions. Bricks was open and honest throughout the project, which built trust. Their way of working made communication easy and the project smooth.

What was your primary form of communication with Bricks?

Virtual Meeting

What did you find most impressive or unique about this company?

They were flexible and easy to talk to, which made working together enjoyable. I recommend Bricks for their professionalism and quality work.

Are there any areas for improvement or something Bricks could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the COO of OutClass, an education company. We offer high-quality online crash courses that cover entire syllabi with expert instruction and exam preparation. We allow students to learn at their own pace from home using engaging, research-backed content and tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish for OutClass?

We hired Bricks to develop AI voice agents for our HVAC, electrical, and plumbing business to replace our customer support team. The agents now handle all incoming voice calls around inquiries, scheduling, and bookings.

SOLUTION

What was the scope of their involvement?

Bricks handled an end-to-end project, including scoping, design, app wireframes, development, deployment, and QA testing. The team delivered a finished app from something that was just an idea.

What is the team composition?

We worked with 2–5 teammates from Bricks.

How did you come to work with Bricks?

Someone referred Bricks to me. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bricks delivered a fully functional app.

How did Bricks perform from a project management standpoint?

Bricks's project management was outstanding. They delivered on time.

What did you find most impressive about them?

Bricks went above and beyond in trying to meet our needs. They were always proactive in identifying problems with my proposed solutions and actually suggested better approaches.

Are there any areas they could improve?

No, everything was perfect.

BACKGROUND

Please describe your company and position.

I am the Founder of Stirva

Describe what your company does in a single sentence.

Mobile app subsection based services to home bakers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• Build a web app for the brand

SOLUTION

How did you find Bricks?

Online Search

Why did you select Bricks over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project included finalizing the UI/UX flow from the prototype that was shared. Build any additional areas where there were gaps in the prototype.

Build the app in bubble

UAT of the app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion and successful handover and running of the app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team met deadlines, communicated effectively and addressed all issues that were raised. 

What was your primary form of communication with Bricks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of flexibility and understanding to make your project a success. They were always open to hearing concerns and providing feedback to support!

Are there any areas for improvement or something Bricks could have done differently?

During handover, perhaps a more thorough walk through of the work is done on the back end of the found is non-technical 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of ReelQuote AI, a consumer services company. We provide a two-way marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bricks?

We needed to build an app to run our website.

SOLUTION

What was the scope of their involvement?

Bricks developed our app from scratch. The team integrated multiple tech platforms through APIs on the Bubble platform, including Stripe. Bricks also built wireframes, logic, and workflows, including messaging and email features. The app's main functionalities included customer sign-up, job posting, payment, and messaging.

What is the team composition?

We worked with 2–5 teammates from Bricks.

How did you come to work with Bricks?

We found Bricks through an online search and the Clutch site. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they offered excellent value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from September–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bricks completed the app, and it worked well. The testing phase was crucial and a great process to go through with the team.

How did Bricks perform from a project management standpoint?

Bricks delivered on time. We communicated via virtual meetings, email, and a messaging app.

What did you find most impressive about them?

Bricks finished on budget, and their attitude was top-notch. Their communication was excellent.

Are there any areas they could improve?

I can't think of anything for Bricks to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of CP Financial, a company that provides customizable software and online solutions to help organizations navigate transitions, solve complex challenges, and achieve growth through innovative and efficient services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bricks?

We needed help building a software program on the Bubble platform.

SOLUTION

What was the scope of their involvement?

Bricks took our idea and turned it into a finished product. They handled everything, including designing the UI, setting up databases, and handling testing.

What is the team composition?

We worked with five teammates from Bricks.

How did you come to work with Bricks?

We found them through Clutch and the Bubble platform website. We chose them over other options because of their knowledge, timeline, and pricing.

How much have you invested with them?

We spent over $6,000.

What is the status of this engagement?

We started working with them in June 2025, and the main project ended in September 2025. However, we’re still working with them on additional items.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bricks stuck with the project and saw it through to the end. They also kept their word on the quality of their work.

How did Bricks perform from a project management standpoint?

They delivered on time and were able to adjust their timelines honestly when the task was larger than expected. We communicated via Google Meet and email.

What did you find most impressive about them?

Their communication was impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Director of Navibots

Describe what your company does in a single sentence.

Builds customised AI bots for all industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bricks to accomplish?

• build bots
• handle backend code
• handle the operations of bots

SOLUTION

How did you find Bricks?

Referral

Why did you select Bricks over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Bricks development team is responsible for the full lifecycle of our digital solutions — from initial concept to post-launch support. Their scope covers end-to-end management of product development, implementation, and client operations. This includes designing, coding, testing, deploying, and maintaining software applications while ensuring seamless integration with existing systems. The team also manages client communications, onboarding, troubleshooting, and performance optimization to ensure ongoing satisfaction and operational excellence. In addition, they collaborate cross-functionally with project managers, operations, and business stakeholders to translate requirements into scalable and efficient technical solutions. The team proactively monitors system health, manages updates, and implements continuous improvements aligned with client and business objectives. Key DeliverablesEnd-to-End Development: Complete design, development, and deployment of NaviBots platforms and applications.System Maintenance & Optimization: Regular updates, bug fixes, and performance enhancements to ensure system reliability.Client Operations Management: Direct handling of client onboarding, support requests, and operational issue resolution.Process Automation & Efficiency Improvements: Implementation of automation tools and optimized workflows to enhance productivity.Documentation & Reporting: Delivery of technical documentation, client reports, and project progress updates.Post-Launch Support: Continuous monitoring, feedback collection, and improvement of deployed systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:
Improved Client Satisfaction: Achieved a 30–40% reduction in client support tickets through proactive system monitoring, better onboarding processes, and faster issue resolution.
Enhanced System Reliability: Maintained 99.9% uptime across deployed platforms, minimizing service interruptions and ensuring consistent client operations.
Faster Development Cycles: Reduced average project turnaround time by 25%, delivering new features and updates ahead of schedule.
Operational Efficiency: Automated key workflows, resulting in a 20% increase in team productivity and reduced manual intervention.
Client Growth & Retention: Supported onboarding of multiple new clients while maintaining a 100% retention rate among existing partners through consistent service quality.
Quality Assurance: Implemented structured QA and testing processes, reducing post-deployment issues by over 35% compared to previous quarters.
Scalability Achievements: Successfully handled growing client volumes and increased transaction loads without performance degradation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bricks development team has demonstrated strong project management capabilities throughout the project lifecycle. They consistently plan, prioritize, and execute tasks efficiently while maintaining clear communication with stakeholders. Deliverables are typically completed on or ahead of schedule, supported by proactive progress tracking and regular status updates.

The team’s responsiveness to changing needs has been commendable. They adapt quickly to evolving requirements, provide transparent timelines for adjustments, and ensure that business objectives remain aligned with technical execution. Communication channels are well-maintained through regular check-ins, sprint reviews, and immediate follow-ups on critical issues.

Overall, their project management approach combines agility and accountability, resulting in reliable delivery, minimal downtime, and a high degree of client satisfaction

What was your primary form of communication with Bricks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Bricks is their end-to-end ownership of both development and operations. Unlike many tech teams that focus solely on coding, Bricks takes complete responsibility from building custom solutions to managing client onboarding, system maintenance, and day-to-day operational support.

Their ability to combine technical expertise with operational understanding creates a seamless experience for clients and significantly reduces dependency on multiple vendors. The team’s agile problem-solving, proactive communication, and strong accountability make them a trusted long-term partner rather than just a development vendor.

Equally impressive is their commitment to continuous improvement they consistently identify opportunities to enhance performance, automate processes, and improve client satisfaction. This balance of technical depth, adaptability, and customer-centric execution truly sets Bricks aapart.

Are there any areas for improvement or something Bricks could have done differently?

While Bricks has demonstrated strong technical capability and project execution, there are a few areas where further improvement could enhance overall performance and collaboration.

Scalability Planning: As project demands and client volumes grow, incorporating more structured scalability strategies early in development would help maintain performance consistency.
UI/UX Consistency: Continued refinement in user interface and experience design could make the final product more intuitive and aligned with client expectations.
Overall, Bricks has been a reliable and responsive partner, and with these refinements, they can further elevate their delivery standards and client experience.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of PromptGenix, a software company that creates and provides prompt generation and optimization for its subscribers to use with various AI platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bricks?

We needed help building our app.

SOLUTION

What was the scope of their involvement?

Bricks provided everything from the conceptual design, framework, and the requirements for functionality, including APIs. The team also provided the communications and the logic modules for OpenAI to generate the prompts.

What is the team composition?

We worked with 4–5 teammates from Bricks.

How did you come to work with Bricks?

I found Bricks on Bubble.io. I chose them because their response time to my initial inquiry was quick and detailed.

What is the status of this engagement?

We worked together from September–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received weekly reports of all activities and completions. The app's performance and functionality improved, and the time required to generate the app was reduced by half.

How did Bricks perform from a project management standpoint?

Bricks' project management was thorough, on time, and committed to providing good results and customer satisfaction. We communicated via video calls, emails, and WhatsApp.

What did you find most impressive about them?

Bricks' ability to understand the issues and their willingness to go above and beyond to complete the project was impressive. In addition, they completed tasks quickly.

Are there any areas they could improve?

No, there wasn't anything they could have improved.