Brandweb

BACKGROUND

Please describe your company and position.

I am the Administrator of Minier&Posette

Describe what your company does in a single sentence.

The Minier company sells elegant and quality jewelry, offering customers refined products for any occasion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brandweb to accomplish?

• Shopify Website Creation

SOLUTION

How did you find Brandweb?

Online Search

Why did you select Brandweb over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Brandweb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrandWeb designed and implemented the design, configured the online store functionalities, integrated payment and delivery methods, optimized for mobile devices and search engines, as well as trained us in platform administration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful completion of the design and structure of the online store on the Shopify platform, according to our requirements, full implementation of online payment and order processing functionalities, optimization of the site for display on mobile and desktop devices, launch of the final functional version, ready for public use, within the contractual deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project in an organized and efficient manner, respecting the established delivery deadlines. Communication was prompt, and requests and adjustments submitted along the way were implemented quickly and according to requirements. The work process was transparent, with regular updates on the project progress

What was your primary form of communication with Brandweb?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive was the quick response to our company's requirements, as well as the understanding and flexibility received throughout the project. We appreciated the professionalism and genuine desire to help us create a website according to our wishes.

Are there any areas for improvement or something Brandweb could have done differently?

The project was successfully completed, but now we are going to see how we will be able to use the site independently. It is helpful that we will have maintenance for a period of time, during which we will learn to manage the online store on our own.

BACKGROUND

Please describe your company and your position there.

I am the IT Hardware and Software Chief of the water supplier and sewerage company from Iasi, Romania. Our company has over 1000 employees and we serve the clients from all Iasi county.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandweb, and what were your goals?

Our company website was created more than 10 years ago. The user interface was outdated and it wasn't mobile friendly, the website sections were difficult to navigate through, and the website did not have a CMS (content management system) that would allow our colleagues from the marketing department to update the content without the help of the development team. Although we have an IT department in our company, we needed a specialized team in designing a new interface, reviewing the user flow and implementing a CRM with an intuitive interface. We wanted to have a new website with a friendly and modern interface, aligned with the current design standards. Also, we wanted to have an intuitive administration panel that could be accessed by colleagues from all the departments in order to quickly and independently update the content when necessarily, without asking the development team.

SOLUTION

How did you select Brandweb and what were the deciding factors?

Brandweb was recommended to us by a previous business partner. We were put into contact with Brandweb’s CEO and we scheduled a meeting. We analyzed other projects developed by Brandweb, and after meeting and discussing with the CEO, we really liked the company and their approach. We decided to start the collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Within our first meetings, we communicated our expectations to the CEO - we wanted a new, modern and clean design, and we highlighted the most important sections from our point of view. Not long after our first meeting, we received an initial version of the homepage.

We discussed it with the heads of all important departments from our company and we communicated the changes needed. After receiving an updated version of the homepage, we received the layouts for the most important pages.

We discussed together the structure of the new website - we wanted to transfer most of the content, but they came up with suggestions regarding reorganizing the content in a way that would be more intuitive for our customers. We liked the fact that they always put themselves in the customer’s shoes and that they have this user-centric approach.

After approving all the layouts, they moved on to the implementation step. They were sending us weekly updates about their progress and quickly implementing our feedback, if there was any. After implementing all the layouts, they helped us in adding all the content on the website.

lthough we had access to the administration interface, our colleagues in charge of updating the content were not available in that period, so Brandweb team was a great help. They even helped our colleagues in transitioning to the new admin panel, offering them continuous support.

Throughout the project, I was made aware that the technologies used were:

• Apache
• PHP
• Javascript
• Mysql

How many people from the vendor's team worked with you, and what were their positions?

After signing the contract with the CEO, we were assigned to a project manager to support us as the main contact throughout the project.

We mostly discussed with the project manager, but towards the end of the project, when we started to migrate the new website from their local hosting to ours, I started to get into contact with their CTO. However, I was made aware that one designer and another developer have been working on the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most important aspect for public institution’ contracts is respecting the deadlines. We were very pleased that this aspect was not a problem at all for Brandweb. Moreover, the new website was appreciated by our customers - we received positive feedback from them and also from the media. Also, our colleagues from all departments said that the admin panel is intuitive and easy to learn.

Describe their project management style, including communication tools and timelines.

We were happy to have assigned a project manager who had a complete overview of the project. Mainly communicating with one single person was more efficient for us than having to talk to the whole team.

The project manager was easy to communicate with and she was quick in replying to our questions. We’ve mostly communicated via email. Only a few times, my colleagues had phone discussions with her.

What did you find most impressive or unique about this company?

We were impressed by their availability to offer us support, even if some requests were not included in our contract. For example, Brandweb offered support to our colleagues in learning how to use a new newsletter tool. They had several video calls in this sense. Also, they were willing to help us with some tasks even after the contract had terminated.

Are there any areas for improvement or something they could have done differently?

Of course there is no such thing as a perfect project, but overall, we are very satisfied with the team - the collaboration and the end result. We are happy to have chosen Brandweb for this project and we are counting on them in the next ones.

BACKGROUND

Please describe your company and your position there. 

I’m the CEO of Coriolan, a company that manufactures gold wedding bands and jewelry using the latest technologies. Founded in 1993, we have four shops across Iasi and Bucharest and produce jewelry for over 150 distributors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandweb? 

We needed to migrate and redesign our custom-made online shop to Magento 2 in addition to creating a B2B platform that could support all of our distributors. We’d already started the projects ourselves but approached Brandweb to take over the process. 

What were your goals for this project?

With our B2B platform, we hoped to start a new business with companies abroad. Our goal was to present companies with an easier way to sell our product while maintaining a good mark-up. 

SOLUTION

How did you select this vendor? 

One of our former IT consultants referred us to them. 

Describe the project and the services they provided in detail. 

Brandweb took over the migration and redesign of our online shop. They were able to pick up the pace and hit the ground running, updating the theme, customizing Magento modules, and building new ones to fit our needs, including a well-received product warranty module. 

Currently, the team is developing the B2B platform inside the same Magento installation. This project would enable our distributors to place online orders quickly and have easy access to order status, delivery notices, and financial documents (e.g., invoices, payments). They’re extending the installation with modules for B2B registration, fast order, split order, a product prince formula, and dynamic product options.

What was the team composition? 

The team consists of five people: a project manager, a designer, a frontend developer, and two backend developers. During the weekly meetings, both the project manager and the more senior backend developer are present.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

The B2B platform is still under development, but the full project value will be around €150,000 (approximately $171,500 USD). We expect to be able to start our new business easily thanks to Brandweb’s support. Price calculation won’t be a problem with the new platform, and all product options will be available to the end customer. 

How was project management arranged and how effective was it? 

Brandweb is both professional and fun to work with. We have weekly meetings to discuss our progress and future directions, and they have good control over their hours and deliverables. That way, I always have a clear standpoint of the current status. We established this level of transparency from the start, which helped me build trust in our partnership.

What did you find most impressive about this company? 

I appreciate their constant desire to come up with the best, tailor-made solutions, and their openness and reliability are impressive. They’re always there for us when something important comes up. This availability was incredibly valuable for us when choosing our business partner because we needed to have someone we could always count on.

Are there any areas for improvement? 

Brandweb thrives in a fast-paced work environment, and the team is very solution-oriented. However, this sets a quick dynamic, which is sometimes hard to follow. There are times when they need to take a step back and resync.

BACKGROUND

Please describe your company and position.

I am the Head of IT of (a/an) Financial services

Describe what your company does in a single sentence.

Financial product

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brandweb to accomplish?

• Delivery of Shopify project

SOLUTION

How did you find Brandweb?

Clutch Site

Why did you select Brandweb over others?

• High ratings
• Close to my geographic location
• Good value for cost

What was the size of Brandweb’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom software delivery on e-commerce platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timeline
• Budget
• Quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered features on time and adapted changes based on our needs.

What was your primary form of communication with Brandweb?

Virtual Meeting

What did you find most impressive or unique about this company?

Response time, quality and involvement in project delivery

Are there any areas for improvement or something Brandweb could have done differently?

N/a

BACKGROUND

Please describe your company and your position there.

I'm the owner of a performance marketing agency based in Romania. We help companies with digital marketing in search engines and social media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandweb, and what were your goals?

Our website was outdated and we hired Brandweb to help us launch a more modern website, aligned to UX top standards.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew the high quality of service that Brandweb delivers from one of our clients working with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting discussing the objectives of the website and the deliverables. In the following weeks, the team presented us with mock-ups and after the approvals, we proceeded to the implementation step. We had constant updates from the team regarding the project.

How many people from the vendor's team worked with you, and what were their positions?

A web designer and 2 web developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is according to our initial brief.

Describe their project management style, including communication tools and timeliness.

We had weekly status calls regarding the project. The communication with the team was very efficient.

What did you find most impressive or unique about this company?

We appreciated the professionalism of the team. The constant updates they gave us throughout the project. We really liked working with Brandweb.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

Autochim Systems is company that provides services in oil and gas in the Middle East, I work as a marketing manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandweb, and what were your goals?

nothing to report here

SOLUTION

How did you select this vendor and what were the deciding factors?

we went online to check vendors and their portfolios

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked on creating a new website for us

How many people from the vendor's team worked with you, and what were their positions?

at least 2 that I saw

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a great experience with Armand and Brandweb. They delivered the project on time and as per our expectations, we are also happy with overall maintenance and communication. Thank you for your great work!

Describe their project management style, including communication tools and timeliness.

we had several teams calls and plans for deliverables

What did you find most impressive or unique about this company?

just was easy to work with them and they listened to our desires for this proect

Are there any areas for improvement or something they could have done differently?

nothing