Brainium is an ISO 9001:2015 certified, award-winning software development company & a Google Partner that primarily focuses on client needs and strives to deliver result-oriented solutions.
A full-service digital agency that combines interactive design with intelligent technology & creativity to not just deliver, but turn your project into a success story.
We have achieved expertise in Web Technologies, Mobile Technologies & Digital Marketing and provide end-to-end solutions in App Development, Web Development, On-Demand Hiring, & Digital Marketing.
We handle every project with great diligence and provide the best solution and ROI to boost business growth. We firmly believe that We Succeed When Our Clients Succeed.
OUR MISSION
To continuously innovate our solutions and services to keep adding value to our clients. We endeavor to grow our clients’ businesses by enabling informed decision-making through technological and management interventions.
OUR VISION
To build a world-class organization that is respected and revered by one and all. We hope to create values for all stakeholders from employees, to clients, to vendors, and to shareholders.
WHY CHOOSE US?
Because we offer:
1. Free Life-Time Support: We offer Free Life-Time Support that includes fixing bugs, resolving issues, & training on the system.
2. Assurance of Quality: 100% Quality standards and Client satisfaction are what we assure and ensure when we deliver.
3. On-Time Delivery: On-Time Delivery, every time is one of our key focus areas.
4. Data Security: We keep updated with the latest data security best practices, compliance, and regulations.
Brainium Information Technologies offers competitive pricing and good value, with project costs ranging from $1,000 to $260,000. Clients appreciate their communication and timely delivery, though some noted areas for improvement in project management and responsiveness.
A recurring theme in reviews is the company's strong communication skills. Clients appreciate their prompt responses and availability, which facilitate effective collaboration and project success.
Challenges with Time Zone Differences
Some clients mentioned challenges due to time zone differences. While Brainium Information Technologies is praised for their flexibility, aligning schedules for real-time communication can be difficult.
Competitive Pricing and Value for Money
Clients frequently cite Brainium Information Technologies' competitive pricing as a deciding factor in choosing their services. Their ability to deliver quality work at a reasonable cost is a significant advantage.
Client-Centric Approach
Brainium Information Technologies is recognized for their client-centric approach, tailoring solutions to meet specific client needs and ensuring satisfaction with the final product.
Professionalism and Integrity
Reviews highlight Brainium Information Technologies' professionalism and integrity. Clients appreciate their honest communication and ethical approach to business dealings.
Effective Project Management
Clients consistently praise Brainium Information Technologies for their project management capabilities. They are noted for maintaining timelines, clear communication, and being responsive to client needs, ensuring projects run smoothly and efficiently.
Brainium created an iOS and Android mobile app. Additionally, they worked from scratch to develop a website.
Despite the time difference, Brainium worked in a timely manner and managed the business problem well. Their transparency and professionalism made them a highly recommended partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the president and owner of ShipX Technology. We provide delivery and courier services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Brainium Information Technologies?
I was looking to create an app.
SOLUTION
What was the scope of their involvement?
Brainium built an app for both the Google Play Store and the Apple store. We also did a website with them, as well, which they developed from scratch.
How did you come to work with Brainium Information Technologies?
I was searching online when I found Brainium. They had a good rating, so I proceeded with them.
How much have you invested in them?
I paid almost $9,000.
What is the status of this engagement?
We worked together from January 2019–May 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I like the way Brainium handled the business situation. They were always on time. There was a timezone difference, but other than that, they were good.
How did Brainium Information Technologies perform from a project management standpoint?
We mostly used WhatsApp and emails for communication.
What did you find most impressive about them?
They were honest and professional.
Are there any areas they could improve?
No, there were no areas they could’ve improved.
Do you have any advice for potential customers?
I would definitely recommend them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for Cashmere Retailer
E-Commerce Development
Less than $10,000
Jan. - Mar. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was delivered in a timely fashion with great results."
Jul 13, 2020
Engineer, Visiant Health
Iswor Thapa
Retail
Nashville, Tennessee
5,001-10,000 Employees
Online Review
Brainium Information Technologies developed an e-commerce website for a cashmere and pashmina retailer. The team built the site from scratch.
The team delivered the website in a timely manner, meeting the expectations of the internal team. Brainium Information Technologies provides a high level of customer service and support. The team is hard-working and organized.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the owner of the company and the Business we do Online Cashmere and Pashmina.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
Brainium Information we’re hired to build websites from the scratch.
What were your goals for this project?
On this competitive e-commerce market , bring the best user friendly system, services to the customer.
SOLUTION
How did you select this vendor?
Based on the online reviews ,the worked they performed and comparing other companies.Also, I find them best and had confident they can bring out the best.
Describe the project and the services they provided in detail.
They build the websites from the scratch and deliver final product so far good standing.
What was the team composition?
Great team and their expertise on technology is the best.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Everything was delivered in a timely fashion with great results.
How was project management arranged and how effective was it?
PM great on their work. Follow up, issues, coordination and cooperation and timely manner fixed satisfied during my project.
What did you find most impressive about this company?
Timely Fashions Deliverable
Are there any areas for improvement?
May be but I don’t see in my project areas.
RATINGS
5.0
"Their expertise awesome"
Quality
5.0
Service & Deliverables
"As a user perspective, They are the best so far: Suggestions, Help, Team work ,Expertise on Assigned project area and Timely fashion Deliverables."
Schedule
5.0
On time / deadlines
"Great"
Cost
5.0
Value / within estimates
"fare"
Willing to Refer
5.0
NPS
"Always and they are the best
Web Modifications for WordPress Development Company
Web Development
Less than $10,000
Apr. - July 2020
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The quality, speed of work, and communication impressed us."
Jul 9, 2020
CEO, Mr. Webdesign
Anonymous
Advertising & marketing
Utrecht, Netherlands
1-10 Employees
Online Review
Brainium Information Technologies provided website modifications for a WordPress development company. Working in PHP, the team developed a client dashboard for the client.
The engagement helped the client decrease operating costs, meeting the goals of the internal team. Brainium Information Technologies produces quality results in a timely manner. The team communicates effectively to ensure client satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CEO of a company that offers WordPress development for businesses across Europe.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
We hired Brainium for some PHP modifications and they created a great Client dashboard.
What were your goals for this project?
The goals were to have this project delivered ASAP with a certain budget and time frame.
SOLUTION
How did you select this vendor?
I identified several vendors that do the same, but the speed and quality of communications gave me that last push to trust Brainium.
Describe the project and the services they provided in detail.
They helped with developing a client dashboard that is really easy to use. From the first skype meeting until the last they have been really understanding and helpful.
What was the team composition?
A project manager, PHP/JS developer and an account manager.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
It has been a tremendous decrease on our operating costs.
How was project management arranged and how effective was it?
I had direct contact with my developer. The project manager was there for the overview.
What did you find most impressive about this company?
The quality, speed of work, and communication impressed us.
Are there any areas for improvement?
I had all the conversations over skype but without the camera. It would be nice to see with whom I work with.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Private Jet Charter Business
Web Development
Less than $10,000
May - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They finished it before schedule and were very enthusiastic."
Jul 2, 2020
COO, Astra Jets
Anonymous
Verified
Business services
Monaco
1-10 Employees
Online Review
Verified
Brainium Information Technologies developed an online booking platform for private jet chartering business. They endeavored to build a platform that would allow users to preview aircraft availability.
Brainium Information Technologies executed a solution that's increased the client's digital exposure. They delivered the platform ahead of schedule and were a pleasure to work with. The team lead was always accessible to offer support. The client commends them for their speed and communication.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We offer private jet charter flights to and from any destination in the world, in aircraft of any size
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
We hire Brainium for the development of our online booking platform and for the development of the website www.astrajets.Com
What were your goals for this project?
The Goals were to have a turn key website available for our clients to preview aircraft availibilities/options for a set destinations
SOLUTION
How did you select this vendor?
We select Bainium because they have a strong managerial & developer team, also, they offered some valuable solution when facing obstacles, and were able to work and finish the project before set schedule
Describe the project and the services they provided in detail.
The project & services were as follow:
Designed the blueprint of the website
Uploaded the online estimates widget
Created some templates for the website,
What was the team composition?
The project team had 4 members including a lead member and several developers, They were always availble any time during the day/night
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
OUr solution has brought extra traffic and online request through the website thanks to Brainium, They finished it before schedule and were very enthusiastic, strongly recommend them!!
How was project management arranged and how effective was it?
The project management sent us a daily task so we can review the daily process and advancement of the project, He was always available
What did you find most impressive about this company?
Their strenghts are
Speed of action
Positive Solution oriented
Availability
Stong knowledge
Great Communication
Proactively
Are there any areas for improvement?
N/A
RATINGS
5.0
"Very Satisfied"
Quality
5.0
Service & Deliverables
"Excellent work"
Schedule
5.0
On time / deadlines
"Easy & organized"
Cost
5.0
Value / within estimates
"Great"
Willing to Refer
5.0
NPS
"Strongly recommend them
Website Development for Pet Tag Firm
Mobile App DevelopmentWeb Development
Less than $10,000
Dec. 2019 - July 2020
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"You ask one thing, and they develop something completely different."
Jun 25, 2020
CEO, MyTag
Aaron Salian
Verified
Financial services
San Jose, California
1-10 Employees
Online Review
Verified
A pet tag firm hired Branium Technologies to build its website in 12 weeks. Intended features included swipe features, premium features, locations and dog park searches, and a chat wall.
Despite the Branium Technologies' team's friendliness, the project is significantly delayed in spite of frequent assurances that the project would be completed. Their development speed, management, updates, artwork, and compensation all need improvement. This review was originally 1 star overall. It was updated by the client on September 11, 2020 and includes the vendor's response.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of MyTag LLC, we are a company that is creating a new application PetTag to allow people to socialize with there pets.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
This will be an Honest review. I found these guys on this website and saw the good rating. The project was small according to them. With a small price tag. The team is friendly and nice. But after that its down hill. this project was given a 12 week completion time.
We are now on week 23. And they are still "testing" When you give this guys a time frame they will say "yes yes" but nothing is done. It is frustrating and we have missed multiple milestones and deadlines for launch. They are unwilling to compensate you for the losses and almost on purpose delay it further.
What were your goals for this project?
12 weeks get the application out on the market. Have the social influencers we have acquired to push the application to success
SOLUTION
How did you select this vendor?
Found the vendor on your site.
Describe the project in detail.
Social meetting application for pet owners _ swipe features - premium features - locations and dog park searches -chat wall
What was the team composition?
supposed to be a team but how long its taking it seems its only 3 people.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Like stated above project is now almost 7 months in development. they are behind 3 months from original promised date.
How effective was the workflow between your team and theirs?
there teams a mess. you send them what you want and they do what they want. its frustrating.
What did you find most impressive about this company?
This review was updated by the client on September 11, 2020. The original star ratings were: Overall - 1, Quality - 1, Schedule - 0.5, Cost - 2, NPS - 0.5. New content is below:
BACKGROUND
Please describe your company and your position there.
My Company is MyTag. We come up with idea to solve people pain points. My acting position is CEO .
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
We Came to Brainium back in 12/19 with and idea of a pet socializing application. There were supposed to create a Tinder like app for pet owners
What were your goals for this project?
Our application was suposed to help pet owners conntect with other pet owner. Owners could meet new owners, keep track of there friends, find parks and upload there daily activities with friends.
SOLUTION
How did you select Brainium Information Technologies?
I looked at the best review and found them on Clutch.co
Describe the project in detail.
Once we discuses the project i was given a 12 week time line. they took the first deposit, did some mild stone work up tho the 3rd then the project halted.
Atanu was the project manager and he seem like a nice guy until you realized everything that was suposed to be completed never got completed on time. they kept making excuses upon excuses.
Instead of doing it right the first time it took 5 to 6 times to get it right. Even when getting Murkish S. the CEO in charge instead of get his team to complete the work he has now stop the work, kept 75% of the payment and is refusing to finish the work unless i pay him and then he will give a shotty Source code.
What was the team composition?
1 PM 1 programmer 1 tester 1 UI 1 Lazy CEO
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
STAY AWAY!!!! stay far far away. 9 months have been wasted with these guy and they are now blackmailing me for more money and not to keep to the agreed terms they violated there contract, not upholding there "quality control" standard ( not fixing any of the issues with application) and they are blackmailing me. Becaful when using PayPal they will try to push it out side the 180 days.
How effective was the workflow between your team and theirs?
God awful. You ask one thing, and they develop something completely different. then ask you to just accept there work.
What did you find most impressive about this company?
Nothing its a SCAM thru and thru
Are there any areas for improvement?
yes find a different company.
Company Responses
The vendor responded on September 14, 2020.
The team at Brainium was making good progress until we faced the lockdown due to pandemic. There was a delay due to the lockdown because our entire team moved to work from home. Like other companies, we faced the challenge of setting up a remote team with the right infrastructure. We informed all clients about the delay.
In the month of May, while we were struggling with all this, we were affected by the severe Cyclone Amphan, killing 100 people and destroying the basic infrastructure of the city.
Most of our clients understood our position except Aaron. He started asking for a discount and was unwilling to pay the final payment. He posted a poor review and contacted the owner of the company. He started negotiating and told us that he would only improve or unpublish the review once we agreed to make the app live without the final payment.
We made the app live in both stores. He started asking for changes that were never-ending. He now wanted the app to be exactly like Tinder. Our team worked hard for three months without any payment just to address his changes. Our only goal was to keep the client happy.
Unfortunately, his demand was unrealistic and we stopped the work on changes. His app is live in both stores and has scored 5-star reviews which speaks our quality of work. He did not stop there. He charged back all amount that he paid us. So it tells who is wrong here.
RATINGS
1.0
Quality
0.5
Service & Deliverables
"so far the app crashes alot."
Schedule
0.5
On time / deadlines
"no existent. was late and they blame it on you"
Cost
0.5
Value / within estimates
"should have paid the extra few thousand for a better developer"
Willing to Refer
0.5
NPS
"never recommend these guys
App Fix for Beauty Company
Mobile App Development
Less than $10,000
Feb. - Mar. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were so honest!"
Apr 6, 2020
Founder, Luxury Beauty at Home
Danique Motzheim
Verified
Other industries
Netherlands
1-10 Employees
Online Review
Verified
Brainium Information Technologies fixed booking and calendar issues for a beauty app.
Brainium Information Technologies uploaded the app perfectly after fixing everything that was needed. They communicated well and were online frequently to stay in contact. Only launching the app when the work was complete, they finished quickly and did it correctly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the founder of the luxury beauty app. A bookings beauty app
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
Fixing the bookings issues on the luxury beauty app
What were your goals for this project?
That beauty expert can use their agenda, that the end user can book a beauty treatment without having issues on the app
SOLUTION
How did you select this vendor?
Because they were the most honest company from the 5 company’s we looked at. They work with sheets so I can see exactly what they have done that day and what is already complete. That works amazing!
Describe the project in detail.
The luxury beauty app has bookings issues. So they fixed the issues that they go back to the app after the end user paid for the service. Brainium worked also on the calendar function. So the expert can use their own calendar and connect with the app
What was the team composition?
The sales manager was always their for me when their was something about the app. Also the developers manager was their to talk with me on the phone to be very secure what needs to be done. The developers team were very friendly to met on Skype. They also worked on Saturday!
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They upload the app perfectly! The app is working smoothly right now and they won’t upload the app before is worked properly even if I asked to upload the app right away.
How effective was the workflow between your team and theirs?
They were online every day to talk with me. They worked from Monday till Friday. Also in the evening! They upload the app on Saturday so I was really suprised
What did you find most impressive about this company?
That they were so honest! So fast and they only put the app online when everything’s good.
Are there any areas for improvement?
They should update the excel sheet more often do I can see what they have done everyday.
RATINGS
5.0
"I can subscribe how grateful I’m."
Quality
5.0
Service & Deliverables
"More than I expect from an Indian company. I had very bad experience with Indian companies in the past. So I was very surprised"
Schedule
5.0
On time / deadlines
"Great! They worked very fast"
Cost
5.0
Value / within estimates
"The price is good! So much better than that I should paid here in The Netherlands"
Willing to Refer
5.0
NPS
"I already tell them about Brainium
Mobile App Dev for Education Comms Company
Mobile App Development
$10,000 to $49,999
Oct. 2017 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“Their promptness and availability are stellar.”
Feb 18, 2020
CEO, transParentSee LLC
Richard Lucero
Verified
Education
McAllen, Texas
1-10 Employees
Phone Interview
Verified
Brainium Information Technologies developed a mobile app for a school communications startup. They worked to create a secure messaging system that would involve parents in all teacher-student interactions.
Brainium Information Technologies executed an app that’s now live in app stores. Users have expressed the significance of the app, which has also received an enthusiastic reception on social media. The team was responsive and always available, making them quick to implement the needed adjustments.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of transParentSee LLC, a school communications app.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Brainium Information Technologies?
We were looking to develop an app that would protect the safety and privacy of schoolchildren through secure messaging. My background is in education, so I didn’t have any experience in mobile development.
SOLUTION
What was the scope of their involvement?
Brainium developed Android and iOS apps from scratch, even helping us with the design. They executed a messaging app that allows for communication between educators and students. Our largest focus was the involvement of parents, so families receive real-time notifications when a teacher contacts a student.
There are no options for photo-sharing or emojis because these can be mishandled or misconstrued. In addition to these core safeguards, the app maintains historical logs and shuts down at 9PM.
What is the team composition?
I engaged with 3–4 people during onboarding, but mostly worked hand-in-hand with one developer.
How did you come to work with Brainium Information Technologies?
I was attracted to their availability and flexibility. When I first reached out to them, they were very responsive despite being an offshore team.
How much have you invested with them?
The app cost somewhere between $10,000–$25,000.
What is the status of this engagement?
We started working together in October 2017, and while the product is live, they still provide maintenance.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
While I can’t quantify the results, the general feedback has been very positive. People have communicated how significant the app is. In an age where you frequently hear about educator misconduct, I think it alleviates some of those concerns. We’ve received lots of support on Twitter and Instagram.
How did Brainium Information Technologies perform from a project management standpoint?
It took a little while to get started, but that’s mostly due to the fact that I was completely new to the realm of product development. They were very patient with me and took the time to explain processes and technologies. We communicated through email and video calls.
What did you find most impressive about them?
Their promptness and availability are stellar. Whenever we needed to make adjustments, they quick to jump on it.
Are there any areas they could improve?
They could work on simplifying some of their processes. I would’ve appreciated if they’d taken a more bare-boned approach to the app.
Do you have any advice for potential customers?
Start with the end-goal in mind.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Job Seeker Platform
Web Development
Less than $10,000
Aug. 2019 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The cost was the most impressive. Their prices beat out competitors by thousands."
Feb 7, 2020
Founder, The Coding Buddy
Allyson Crane
Verified
Other industries
United States
1-10 Employees
Online Review
Verified
Brainium Information Technologies built a website from scratch, which included modifying a theme to fit custom needs.
The site effectively differentiates stakeholders from competitors due to its specific, detailed information. The vendor's consistent communication style fostered a positive partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder of The Coding Buddy which is a job site for medical coders and other individuals in the field of HIM.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
Brainium created my entire site from the ground up.
What were your goals for this project?
To create a beautiful site. I had an idea in mind of how things should look and they brought it to life.
SOLUTION
How did you select this vendor?
Affordability and FREE customer service for a year following completion.
Describe the project and the services they provided in detail.
My project included a bought theme being modified with my exact desires to suit my website needs.
What was the team composition?
I had a project manager, developer and designer.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
My website is the most detailed and specific in this field. Without them I wouldn’t be able to be competitive. I have only just opened but I know that as word travels about my site I will have a lot more to offer.
How was project management arranged and how effective was it?
I appreciated the effort by my project manager and was grateful to have her on my side. She kept in constant contact to let me know the status of my site.
What did you find most impressive about this company?
The cost was the most impressive. Their prices beat out competitors by thousands.
Are there any areas for improvement?
No, I was very happy with services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Development for Nonprofit Entity
Web Development
Less than $10,000
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"The willingness to go the extra mile without complaining."
Feb 6, 2020
President, Nonprofit Entity
Anonymous
Verified
Media
Connecticut, United States
1-10 Employees
Online Review
Verified
Brainium Information Technologies hosts a website on an ongoing basis. Along the way, they've improved functionalities, added features such as a donation acceptance facility, and set up Google AdSense.
The project was recently completed, so results aren't yet available. However, internal stakeholders were pleased with Brainium Information Technologies' seamless working style and client-orientation.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder of the website The Savvy Street (thesavvystreet.com) and also an editor and columnist there.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Brainium Information Technologies?
Since its founding, Savvy Street has been hosted by Brainium. We have also asked them to do numerous short projects since then. The latest of these was to set up a donation acceptance facility on the website.
What were your goals for this project?
To make that experience seamless for the donors. To be accurate. And for the app to look good on screen. And to be financially safe.
SOLUTION
How did you select this vendor?
As mentioned previously, we have used Brainium many times, and they have always delivered on the objecives at a reasonable cost.
Describe the project and the services they provided in detail.
In the past, they have set up Google Adsense, and improved upon a vast array of functionalities on the website.
What was the team composition?
To our knowledge, the team consisted of Sanjib Haldar, Dave Dutt, and Raju Mondal.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
It's much too early to say. The project was completed yesterday as I write this. And we are looking for retail donors to a charity organisation, which are never easy to find. That success will depend on congruence of mission and our marketing.
How was project management arranged and how effective was it?
We had a main liaison point at the company (The spelling is Sanjib Haldar). The main pont of contact at our end was myself.
What did you find most impressive about this company?
The willingness to go the extra mile without complaining. The willingness to stay focussed until the client is fully satisfied.
Are there any areas for improvement?
On this project, everything went smoothly.
RATINGS
5.0
"For teh sort of services, we need, they do the job."
Quality
5.0
Service & Deliverables
"Everything was done well."
Schedule
5.0
On time / deadlines
"Everything was on time."
Cost
5.0
Value / within estimates
"Their cost is very reasonable."
Willing to Refer
4.5
NPS
ERP Application for Dining & Hospitality Industry
Custom Software Development
$200,000 to $999,999
Apr. 2019 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"We’ve noticed the team’s tenacity in their efforts to deliver the best solution."
Feb 3, 2020
CTO, Click Eat
Indranil Banerjee
Verified
Information technology
United Kingdom
1-10 Employees
Phone Interview
Verified
Brainium Information Technologies was hired to help a startup develop their ERP. The app, with both mobile and web components, provides on-demand services and serves the restaurant and hospitality industry.
Brainium Information Technologies has provided quality deliverables that internal stakeholders are pleased with. The team meets their deadlines and are eager to improve themselves by learning new processes and technologies. Customers can expect attentive project management and talented developers.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of Click Eat, a startup company in the restaurant and hospitality industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Brainium Information Technologies?
We’re developing a cloud-based ERP application that provides services on demand. The relationship with our previous software developers fell apart, and we needed a new partner.
SOLUTION
What was the scope of their involvement?
Brainium Information Technologies picked up where our previous providers left off with development. The team worked on the software’s web and mobile interfaces using AngularJS and MongoDB.
We’re also using NodeJS for several other factors as well as the report management tool, which is another component of the software.
The ERP is a huge product and Brainium Information Technologies is developing module by module.
What is the team composition?
There are four people including one project manager. However, we plan to expand the team in the next few months.
How did you come to work with Brainium Information Technologies?
The managing director is my school friend, so I reached out to him when we identified a need for new software developers.
We were considering two other companies as well, but after speaking with the managing director about the modalities and technologies involved in our project, we decided Brainium Information Technologies was a promising partnership.
Given the challenges we’d come up against with our previous vendor, we were quite particular in selecting Brainium Information Technologies.
How much have you invested with them?
We’ve spent £200,000 on this project (approximately $260,000 USD).
What is the status of this engagement?
We started working together in April 2019, and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
There’s a noticeable difference between our previous provider and Brainium Information Technologies. Their team is flexible and their developers are talented. They have all the right skills, but if there’s ever anything new to learn, they jump at the opportunity.
Our experience working with Brainium Information Technologies has been better than we expected. They provide quality service at a reasonable price.
Throughout the project, there’s been a lot of R&D to ensure we achieve what we’re trying to achieve, and there have been several iterations so far. We’ve noticed the team’s tenacity in their efforts to deliver the best solution.
How did Brainium Information Technologies perform from a project management standpoint?
Our dedicated project manager is constantly attentive to the project and our needs. Together with the vice president of technology, he’s been extremely helpful. The team makes themselves available outside of business hours if necessary, and they hit all their deadlines.
The internal processes the team has in place to maintain standards and documentation is fantastic.
What did you find most impressive about them?
We’re happy with their work. When things are beyond their reach, they learn. Brainium Information Technologies is committed to delivering.
Are there any areas they could improve?
There are areas they need to improve and I highlight them in open communication with the team. They make changes when I suggest it and I didn’t have to repeat twice. I see it as a positive aspect of what their team can offer.
Do you have any advice for potential customers?
It’’s extremely important for any future companies who want to work with them to try and understand how Brainium Information Technologies works first.
Secondly, you have to be very clear when you’re talking about what you want from them. Explain the complete features and how the solution should work. If you can provide them the workflow, it would be even better. Be open to suggestions too.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
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131 Reviews
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