Brainium Information Technologies

BACKGROUND

Please describe your company and position.

I am the General Manager of Papercut Factory

Describe what your company does in a single sentence.

Sustainable Packaging based in Qatar

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• Modules
• Website Ui Ux
• API Integration

SOLUTION

How did you find Brainium Information Technologies?

Clutch Site

Why did you select Brainium Information Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brainium Information Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Online store 

Multi Lingual 

Payment gateway 

Shipping integration 

Worldwide shipping

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly meeting .milestones 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team was good initially but when Api integrations started they were not equipped to do it 

They wasted my time and after paying them for 2 milestone they didn't send the source code yet for whst I deserved to pay 

What was your primary form of communication with Brainium Information Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Value for money but now not worth 

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

Despite mentioning them many times they disappointed me infact so did Clutch by keeping such companies and ratings 

I was planned to be live but because of so many complexities they ddidn't deliver as expected 

They promised something and when real work came they delayed by foolish excuses

Api integration was a nightmare they failed and blamed us 

I was done with them and despite paying 2750 usd they are not willing to share the source codes of what I paid for 

They gave me 10 % of the work and didn't do fair deal and made me left in the middle of no where 

Now, I am supposed to start over again and find a new company. I wasted my time, energy, and money. 

Frustrated and lost my credibility on the system 

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Tech On Demand 704 LLC, a small business with three employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainium Information Technologies?

We needed help building a website. We wanted to improve our online presence and generate leads. 

SOLUTION

What was the scope of their involvement?

Brainium Information Technologies designed and developed our website from scratch. I had an idea of what I wanted, and Brainium Information Technologies coached me to achieve it. The team also helped me develop the form on the site, determine when customers click, and how quickly I can get that response. We initially had a Wix account, so we upgraded our plan with Wix to get the website we wanted. The team will help us with SEO and do website maintenance in the future. 

What is the team composition? 

We worked with three people from Brainium Information Technologies. I started with Bias, who coordinated everything. Then, she transferred me to Goutam, who oversaw the project. I didn’t have direct interaction with the developer.

How did you come to work with Brainium Information Technologies?

I found them through a Google search. They appealed to me because they had great reviews, which was the number one factor, and their flexibility and pricing were competitive.

How much have you invested with them?

We spent just over $1,000. I paid for a block of hours with them, and we still have about 30 hours left.

What is the status of this engagement?

We started working together in October 2024, and the project lasted three weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re getting leads, and Brainium Information Technologies exceeded our expectations. People take us seriously when we have an active website. Although we're still not where we're supposed to be, that's because SEO efforts haven't started. Once the SEO kicks in and the other spaces where we’re advertising require a website, I believe the leads will pick up.

How did Brainium Information Technologies perform from a project management standpoint?

Brainium Information Technologies delivered on time and communicated well with us. They completed the project excellently without using up all our hours with them. There was no set time; I gave them the flexibility to take their time because I was in no rush. Weekly, we had video reviews to discuss how things were going. We also discussed how the forms should look.

We used email and WhatsApp for communication. We had several WhatsApp groups involving all the key players. I sent them pictures of what needed to be uploaded. The official correspondence, like invoices, went through email. Goutam was our main point of contact; I gave him my expectations, and he liaised with the developer. Bias made sure the project got done. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give a shout-out to Gautam. He was very professional and understanding, and my interaction with him was excellent. The entire team was great and easy to deal with.

What did you find most impressive about them?

Brainium Information Technologies was professional. I let them guide me, and I wasn’t stringent about how I wanted things done. I gave them my expectations, and they guided me. That helped make the project successful.

Are there any areas they could improve?

The time difference was a big factor, and we only had a small window to communicate. If I missed that window, I had to email or call them. However, we made it work and it wasn't their fault, so there's nothing they needed to improve.

Do you have any advice for potential customers?

My experience with Brainium Information Technologies was exceptional. They’re professionals, and I wouldn’t hesitate to work with them on any type of project, big or small. They have the team and expertise to meet and exceed any project.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO at of Sport Ranking®

Describe what your company does in a single sentence.

SportRanking is a platform designed to streamline the organization of footvolley tournaments. It allows arenas to easily manage championships by automating the creation of match brackets, drawing teams, and ranking athletes. The platform also serves as a social network for players, where they can track their performance, view detailed statistics, and connect with other athletes. The idea behind SportRanking is to provide a fair, efficient system for managing tournaments while fostering a sense of community among athletes. It's a tool for both organizers and players to enhance their tournament experience

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• Mobile App Development
• Web Development

SOLUTION

How did you find Brainium Information Technologies?

• Online Search
• Referral

Why did you select Brainium Information Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brainium Information Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: The company was tasked with developing the Sport Ranking app, a platform designed to streamline the management of footvolley tournaments by ranking athletes based on skill levels and ensuring balanced competitions. The scope of work included the entire app development lifecycle, from conceptualization and design to development, testing, and deployment. The company was also responsible for backend integration, user experience design, and providing a scalable infrastructure for future updates.

Key Deliverables:

App Development:

The company built a fully functioning mobile app that enables athletes, event organizers, and arena owners to manage tournaments efficiently.
Key Features: Athlete registration, profile management, tournament creation, automated bracket generation, ranking systems, real-time communication, and notifications.
User Interface and Experience (UI/UX):

Delivered an intuitive and user-friendly interface that simplifies complex tournament management tasks.
Screenshots and Layout: The interface is designed with a focus on usability, making it easy for both amateurs and professionals to navigate the app.
Backend Development:

The app’s backend was developed to handle high volumes of data, such as athlete rankings, tournament results, and live updates.
The backend is secure, scalable, and designed to support future expansions and added functionalities.
Integration and Testing:

Comprehensive integration of necessary APIs and third-party tools to enhance the functionality of the app (e.g., location services for tournament search).
Extensive testing across multiple devices and platforms to ensure smooth operation and minimize bugs.
Post-Launch Support and Maintenance:

The company provided ongoing technical support post-launch, addressing any issues that arose and continuously optimizing app performance.
Regular updates were scheduled, including bug fixes and additional feature development based on user feedback.
Project Management and Communication:

Excellent project management and communication throughout the development process.
The team ensured that milestones were met on time and provided regular progress reports, making the process transparent and aligned with the project’s goals.
Overall Review:
The development company demonstrated high professionalism, technical expertise, and an in-depth understanding of the project’s needs. They were able to translate the vision of Sport Ranking into a functional, efficient, and user-friendly app that caters specifically to the footvolley community. The team’s attention to detail in the user experience, combined with the scalability of the platform, has laid a strong foundation for the app’s success.

The company's ability to adapt to feedback and provide post-launch support further solidified a strong working relationship. Overall, their work exceeded expectations, delivering a product that is not only innovative but reliable and aligned with the growth goals of Sport Ranking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes from the Sport Ranking Project
The development of the Sport Ranking app yielded several key measurable outcomes that demonstrate both progress and success. These outcomes reflect the app’s ability to solve critical challenges in the footvolley community and drive user engagement. Here are the measurable outcomes:

User Growth:
Athlete Sign-ups: The app saw a significant increase in the number of athlete registrations within the first few months post-launch. This demonstrates strong adoption by the target audience.
Arena Onboarding: A measurable increase in the number of arenas registering to use the app for organizing tournaments.

Tournament Organization:
Number of Tournaments Created: Post-launch, a growing number of tournaments were created through the app, indicating that it became a key tool for organizers.
Reduction in Time to Organize Tournaments: Feedback from users showed a measurable reduction in the time taken to organize tournaments using the automated features of the app, such as bracket generation and athlete classification.

User Engagement:
Average Daily Active Users (DAU): A consistent rise in the number of daily active users, showing that athletes and organizers are regularly using the platform to engage in tournaments, track rankings, and connect with other players.
Increased Match Participation: As the app promoted more balanced competitions, athletes were more likely to participate in multiple tournaments, increasing the average match participation per user.

Balanced Competitions:
Fewer Complaints about Match Disparities: Measurable improvement in user feedback regarding the fairness of matchups, as athletes were better grouped based on skill level.
Improved Match Length and Rally Durations: Feedback from organizers and athletes indicated that matches were more competitive, resulting in longer rallies and higher-quality gameplay, contributing to a better overall tournament experience.
Retention and Engagement Metrics:

High Retention Rate: The app maintained a high retention rate, with users returning for multiple tournaments and staying engaged within the platform.
In-app Engagement: Increased usage of in-app communication tools and profile comparisons, showing that users were not only using the app for tournaments but also for social engagement.

Revenue Growth:
Increased Arena Revenue: As tournaments became easier to organize and more athletes participated, arenas saw a measurable increase in revenue from entry fees and bookings facilitated by the app.
Subscription Uptake: A rise in the number of arenas opting for paid subscriptions or premium features, contributing to the financial success of the platform.
Performance Metrics:

Reduced Downtime: The app experienced minimal downtime, with strong performance stability throughout tournaments, ensuring a smooth user experience.
Quick Load Times: Faster load times for pages and functionalities, contributing to better user satisfaction and efficiency in tournament management.

Conclusion:
The measurable outcomes demonstrate the success of the Sport Ranking app in achieving its goals. It not only attracted a large user base but also enhanced the quality of footvolley competitions through improved match fairness, organization efficiency, and overall user engagement. These outcomes underscore the app’s impact on the footvolley community and its long-term potential for growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development company consistently made efforts to deliver project milestones on time. While there were occasional small delays, which are expected in any project of this complexity, they generally adhered to the agreed-upon schedule. One factor that sometimes impacted timely communication was the 8-hour time zone difference between our teams, making it challenging to have immediate responses outside of pre-scheduled meeting times.

Despite these challenges, the overall project management was well-handled, with the team being responsive to our needs and maintaining a good pace throughout the development process. In terms of schedule adherence, I would rate their performance an 8 out of 10, reflecting their strong efforts to keep the project on track while accommodating the natural adjustments required during development.

What was your primary form of communication with Brainium Information Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their genuine effort to deeply understand the project and its unique challenges stood out the most. Rather than just executing the tasks, they took the time to engage with the concept of Sport Ranking, learning about the intricacies of footvolley and the needs of the target audience.

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

One area where Brainium Information Technologies could improve is in simplifying their communication, especially when dealing with clients who may not be deeply familiar with software development. At times, the technical aspects of the process were explained in a way that was difficult to fully grasp for someone outside of the field. Translating those processes into simpler, more accessible language would make it easier for clients to follow along and make informed decisions. Improving this aspect of communication would enhance the overall collaboration experience, especially for those without a technical background.

BACKGROUND

Please describe your company and position.

I am an executive of FlexRide

Describe what your company does in a single sentence.

Taxi hailing and carpooling services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• Develop two Apps
• Develop the website

SOLUTION

How did you find Brainium Information Technologies?

Online Search

Why did you select Brainium Information Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brainium Information Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work entailed the development of two apps on both Andriod and iOS. These apps were meant to be for the taxi hailing and carpool services. Also, a website accompanying the apps had to be developed. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The continual deliverable of the apps and having the functionalities working as expect: 

• App on iOS
• App on Andriod 
• Web pages for the website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management aspect was well handle. A dedicated project manager was assigned to the project which kept track of each and every aspect from the my requirements to the coding from the developers and also ensureing that all aspect are well taken care of. 

What was your primary form of communication with Brainium Information Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a collaborative staff that works well together. They are readily avaialble even during extra abd odd hours ready to meet urgent demands 

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

Building a more efficeint and robust QA team and giving more time and resources into testing 

BACKGROUND

Please describe your company and position.

I am the President of Fondation Chevaliers de Rondmons

Describe what your company does in a single sentence.

The Knights of Rondmons Foundation is an organization that protects a sovereign chivalric order, which grants noble titles to those who support it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• Design a website www.blasons.ch for creating multiple coats of arms

SOLUTION

How did you find Brainium Information Technologies?

Online Search

Why did you select Brainium Information Technologies over others?

Pricing fit our budget

How many teammates from Brainium Information Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website "www.blasons.ch" will enable end users to customize various armors and place orders. Users can choose from different customization options provided by the platform, and view four different suggestions based on their selections. Additionally, they will have access to pre-defined armor formats and titles from renowned family houses, allowing them to select specific options and place orders.

Summary of Key Deliverables:

• CMS-based platform for armor customization and ordering.
• Customization options for users to tailor their armors.
• Display of four different suggestions based on user selections.
• Access to pre-defined armor formats and titles.
• Order placement functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Engagement: Higher user interaction with customization features.
• Higher Conversion Rates: More completed orders through improved customization.
• Enhanced Satisfaction: Positive user feedback on ease of use and customization quality.
• Improved Efficiency: Faster order processing and reduced operational costs.
• Growth in Traffic and Orders: Notable rise in website traffic and order volume.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary. All deliverables were completed well in advance of the agreed deadlines, showcasing their commitment to efficiency and proactive planning. They consistently responded promptly and effectively to our needs, demonstrating a strong understanding of our requirements and a high level of flexibility. Their proactive approach and timely delivery significantly contributed to the project's success. I love Brainium and work with them again.

What was your primary form of communication with Brainium Information Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of this company was their unparalleled dedication to delivering outstanding results. They not only met but often exceeded our expectations, delivering high-quality work ahead of deadlines. Their proactive communication and innovative approach ensured that every detail was meticulously handled.

Special thanks to the project manager and the web development team, whose commitment to delivering outstanding results was truly impressive. Their ability to seamlessly blend expertise with a customer-centric attitude made them an exceptional and standout partner.

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

Brainium Information Technologies delivered exceptional results, with significant improvements in website speed, UX, mobile responsiveness, and security. While their performance was outstanding, a potential area for enhancement could be providing even more frequent progress updates.

Although their proactive approach ensured timely and high-quality delivery, more regular updates could further strengthen communication and alignment. Overall, their commitment to excellence was evident and greatly appreciated.

BACKGROUND

Introduce your business and what you do there.

I’m a director of a home services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainium Information Technologies?

We hired Brainium Information Technologies for website development and enhancement. Our goal was to customize and enhance the website that we had. 

SOLUTION

What was the scope of their involvement?

We gave Brainium Information Technologies all the details and hired them to review the code. Key technologies were PHP and Laravel. 

What is the team dynamic?

We worked with two developers and a project manager throughout the engagement.

How did you come to work with Brainium Information Technologies?

We found them through Clutch and a few other review sites. We read their reviews online and thought they would be a good partner. 

How much have you invested with them?

We invested about $16,000. 

What is the status of this engagement?

We worked together between January–August 2023. 

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Brainium Information Technologies’ work did not meet our expectations, and they were not honest in the quotes they provided. We worked with their developers, and they had access to the code, but during the process, our developer vanished. This developer had everything, so we had to bring in someone new, and they had to rebuild everything. 

Their team is not customer-centric, and all of our data is gone. We paid them in advance, and they did not complete the job for us. 

In what specific areas can they improve?

They have very weak processes in place regarding data, security, and ethical integrity. One of their employees took our code and left because they didn’t have security measures in place. 

How was project management handled?

We tried to reach out to our project manager because they took money from us and didn’t deliver. They were unresponsive and were not open to any ideas we provided. 

What advice do you have for clients with similar needs to yours?

We wouldn’t recommend anyone engaging with Brainium Information Technologies, but if you do, you should ensure they prove they can do the work before you give them any money. 

BACKGROUND

Please describe your company and position.

I am the Owner of an AR tech company

Describe what your company does in a single sentence.

Augmented Reality tech business driven to make AR easy to use and more affordable for everyone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• Create an AR app MVP

SOLUTION

How did you find Brainium Information Technologies?

Online Search

Why did you select Brainium Information Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Brainium Information Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brainium helped me build an idea and make it real. We worked together in building the most easy to use, no-code solution for augmented reality. We are now working together to spread AR to various other clients. It's a great working relationship. It's like Brainium is an extension of my business. We currently have 3 apps launched that we have worked together on.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched the MVP app first, both Apple and Android, and have close to 10K users on the platform. We since then have done two white label versions and have another coming.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They do deliver on time and keep me updated on progress throughout. They are always willing to answer my questions.

What was your primary form of communication with Brainium Information Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

They are always looking to make things better without me asking. They will continue to tweak and refine things without additional cost. They are always open to discussing new ideas and projects as well.

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

Not really. I think they were very good about being honest and sticking to the budget unless told of additional needs for the project.

BACKGROUND

Please describe your company and position.

I am an executive of LetterBetter Academy

Describe what your company does in a single sentence.

Online language instruction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brainium Information Technologies to accomplish?

• LMS development
• Website Redesign
• Admin CMS

SOLUTION

How did you find Brainium Information Technologies?

Online Search

Why did you select Brainium Information Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brainium Information Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Brainium Infotech to provide a redesign of our website as an entry point for customers into our LMS. The homepage is meant to capture and convert visitors into paying customers. Once registered, they will gain access into our custom-built LMS, which Brainium is also designing. Teachers will also use the "Teacher" version of the LMS, which will also have full functionality and integration with Zoom, where live video classes will take place. 

Classes are pre-paid through packages of tokens which can be used to pre-book classes. The entire scope of the project has been split into several milestone deliverables, based on percentage of completed functionality of the entire property.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The second phase of this project has shown strong leadership and organization skills at the management level. The development team is dedicated and open to communication. They seem to understand the needs of the project and have shown an ability to find solutions to facilitate best practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This project has had two phases of development. The first phase did not demonstrate an acceptable level of management in our opinion. Since the appointment of a new project manager, there has been a significant uptick in output and quality of work. The new manager has been extremely responsive to the project's needs.

What was your primary form of communication with Brainium Information Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

For a medium-sized development firm, they seem focused on providing customized services to their clients.

Are there any areas for improvement or something Brainium Information Technologies could have done differently?

As we have mentioned, the project has had two distinct phases of development. We feel that if the project had kicked off under the current leadership, the overall experience would have been even better.

BACKGROUND

Please describe your company and your position there.

I am an executive of a PropTech start-up in Dubai, UAE.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

The team helped us to develop some new features on our web portal, as well as optimising some already build features. Brainium helps us to improve the overall usability of the portal.

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw good reviews online and had an introduction call with their team to make our decision to try out.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Product walkthrough, requirements alignment, custom WordPress development, with PHP. Delivery of key enhancements to: Data Analyser algorithm, Profile creation, and property listing details.

How many people from the vendor's team worked with you, and what were their positions?

• Client support
• Project Manager
• 1 web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still continuing the work, hence we cannot provide metrics such yet. But we will expect our customer acquisition funnel metrics to improve.

Describe their project management style, including communication tools and timeliness.

Project Manager was acting as project oversight. Our team works directly in close collaboration with the web developer. This model worked extremely well for us.

What did you find most impressive or unique about this company?

The team communicated very clearly at all times and delivered outputs quickly.

Are there any areas for improvement or something they could have done differently?

There was a small miscommunication about the style of some CTA button. Hence web developer used one type button from the designs, which we then changed to the right type. But this was purely a gap in our own communication.

BACKGROUND

Please describe your company and your position there.

I am the owner of the site which has been redesigned. It provides the principle and methodology of better human lives and other dwellings as propounded by Sri Sri Thakur Anukulchandra the latest incarnation of the fulfiller the best.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

The site was last designed in 2012 since then I didn't change the software or any technology by now 2022 it was vulnerable and outdated due to ever increasing cyber threat, This triggers me to find any alternative which I found after consulting with Brainium to redesign the site and at the same time increase the traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since I knew Clutch earlier due to its authenticity and genuine review without delay, I searched for web development company based in India and after long search I found Brainium is best that suits for me from the point of view of technology, skill, expertise and cost effectiveness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After contacting them we had some initial discussion on WhatsApp. After two or three meetings we finalize the contracts, deliverables and launching dates and started the project in Sept. 2021.

How many people from the vendor's team worked with you, and what were their positions?

The team was lead by Mr.Swetabja and I think quiet a few designers, network engineers and web developers were working at different levels of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the site had already an in built traffics, I found a significant increase and feedback about the new design of the site having provided the new Bookstore and multilingual Download Sectiion which helps the disciples to download their choice of books at their personal equipment. That was the mission which I was intended for.

Describe their project management style, including communication tools and timeliness.

Nothing that much special very simple we were using WhatsApp and email for exchanging the site pages and approval if needed we had VDO call for some minutes to deliver what I expect to some particular pages. Although there was time difference of 10 and half hrs. between New York and Kolkata but that didn't appear to be any hinderance in the project.

What did you find most impressive or unique about this company?

Since it was developed on new software and technology, so they provided me admin training and some tips of managing at background and best part is that they have assured me that they will provide lifelong service as the intent of the site is for betterment of Humanity and good cause.

Are there any areas for improvement or something they could have done differently?

As we know technology always surprises you so does with us. We had some cache issue with the hosting after launching but that was gradually fixed by consulting with hosting company.