Bombieri

BACKGROUND

Please describe your company and position.

I am the VICE PRESIDENT of MADERERA LLAVALLOL

Describe what your company does in a single sentence.

We are a company dedicated to the construction sector, with the greatest experience in the wood sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bombieri to accomplish?

• Optimizing the company's digital resources
• Improving processes
• Efficiency in knowledge of the sales sector

SOLUTION

How did you find Bombieri?

Other

Why did you select Bombieri over others?

Referred to me

How many teammates from Bombieri were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Confirmation of proposed solution for receipt notifications (Invoices, OP, etc.). Automatic Receipt Notifications

Confirmation on technology and platform definition (CRM).

Tests performed on the AI ​​assistant and observations.

Identify areas where the assistant can provide immediate value.

Collect and organize existing data sheets that will be used to build the knowledge base.

Necessary survey of all existing sheets.
Organization of the database to structure the information in a format useful for AI and other systems.

Configure alerts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Confirmation of Proposed Solution for Receipt Notifications:

Expected result: Reduction of time spent on manual receipt sending by 80%.

2. Decision and Progress on CRM Platform:

Expected result: Successful transition without interruptions, with testing and technical support performed by Bombieri.
Direct benefit: Optimization of customer management and centralization of data in a single system.

3. Testing with the AI ​​Assistant:

Expected result: Improvement in the assistant's ability to provide knowledge base in the sales process.
Key metric: Reduction of learning time in processes and products by 70% through the assistant.

4. Organization of the Database

Expected result: Consolidation of a structured database for AI and other systems.
Key Metric: 100% structured database

5. Minimum Stock Alert Configuration

Expected result: Alerts activated for 100% of critical products in the system.

6. Reports and Statistics OptimizationKey Metric: Increase in sales and purchase analysis accuracy by 50%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In project management, they have an agile and efficient response, as well as in meeting deadlines. Fluid communication, adapting to the changes or adjustments required.

In the changes in scope that have arisen, they are agile in adjusting plans and assigning additional resources.

What was your primary form of communication with Bombieri?

Virtual Meeting

What did you find most impressive or unique about this company?

Most significant is their integrated approach to process optimization through advanced technology, such as using ERP and exploring AI assistants. Highlighting their ability to identify critical areas where automation can make an immediate impact, such as sending automatic receipt notifications or data-driven pricing management.

Finally, their focus on customizing solutions, such as structuring databases to take full advantage of AI capabilities, highlights their commitment to innovation and constant improvement. These features maximize efficiency and generate sustainable value in operations.

Are there any areas for improvement or something Bombieri could have done differently?

Increased Emphasis on Initial Testing
Testing of the AI ​​assistant revealed difficulties in interrelating data between sheets and some functional limitations. Dedicate more time and/or knowledge to pilot testing

BACKGROUND

Please describe your company and position.

I am the CEO and founder of Ecomdrop

Describe what your company does in a single sentence.

E-commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bombieri to accomplish?

• Custom Software Development
• Process Optimization
• Task Automation
• Improved Customer Experience
• Systems Integration

SOLUTION

How did you find Bombieri?

• Online Search
• Other

Why did you select Bombieri over others?

Close to my geographic location

How many teammates from Bombieri were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Bombieri to develop Ecomdrop, an e-commerce platform focused on dropshipping, offering integration with Shopify and logistics companies for complete product and order management. The goal was to create a comprehensive solution that would allow dropshippers to easily connect with suppliers and manage all aspects of their operations, from inventory to shipping, in one place.

The scope of the project included the development of a robust backend system, an intuitive user interface, and integration with Shopify for product and order synchronization. Additionally, connections with logistics services were implemented, allowing users to dispatch orders directly from the platform and track the status of their shipments in real time. Custom payment methods were also added, allowing the loading of funds into the wallet via bank transfer.

Summary of key results:

Implementation of a Comprehensive and Scalable Platform: Providing a complete solution for dropshipping management that can scale with user growth.
Automation and Simplification of Processes: The platform facilitates the automation of inventory, order processing, and shipment tracking, improving operational efficiency.
Integration with Shopify and Logistics Companies: The integration with Shopify allows the synchronization of products and orders, while connections with logistics companies allow orders to be dispatched and the status of shipments to be tracked in real time.
Optimization of Financial Transactions: A wallet system was implemented that allows the loading of funds by bank transfer, facilitating financial transactions between dropshippers and suppliers.
User Experience Focused on Usability: Ecomdrop has an intuitive and optimized user interface, significantly improving the browsing experience and user satisfaction.

Thanks to Bombieri, Ecomdrop already offers a comprehensive solution for e-commerce, with tools that allow you to efficiently manage a dropshipping business, from store synchronization to order dispatch and tracking. Currently, we are in a second stage of development, in which we are adding more features to be able to launch an even more complete platform on the market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have completed the first stage of the project, which includes integration with Shopify and logistics services. Internal testing shows 90% satisfaction with the functionality and usability of the platform, and we are moving towards launching a robust solution to the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very efficient. Bombieri maintained constant communication and provided us with regular updates on progress. They met the deadlines set for each phase, and delivered all elements of the first stage on time. They were responsive and adaptable to our needs, making adjustments when necessary to ensure the platform met our expectations. Their proactive and flexible approach gave us confidence in developing Ecomdrop.

What was your primary form of communication with Bombieri?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Bombieri was their ability to deeply understand our needs and translate them into practical solutions. Their focus on customization and willingness to adapt to changes allowed us to feel that they were truly committed to our project. Furthermore, the quality of their management and communication was exceptional, keeping us informed at every stage and demonstrating a level of professionalism that exceeded our expectations.

Are there any areas for improvement or something Bombieri could have done differently?

Although communication was good, more video meetings could have facilitated quicker feedback at key moments. This would help better align project details. 

BACKGROUND

Please describe your company and position.

I am the processes and systems lead of Berardo Agropecuaria S.R.L.

Describe what your company does in a single sentence.

Agropecuaria is a family business, leader in the agricultural sector in the province of Entre Ríos, with headquarters in the city of Urdinarrain. The bases of our work are knowledge, permanent innovation, trust and good practices, carried out in the agricultural, livestock, and commercial fields.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bombieri to accomplish?

• Integration of work orders
• Eliminate the double load of data
• Reduce the time of the personnel dedicated to the load of work orders in the systems
• Standardize processes

SOLUTION

How did you find Bombieri?

Referral

Why did you select Bombieri over others?

• High ratings
• Close to my geographic location

How many teammates from Bombieri were assigned to this project?

2-5 Employees

What was your primary form of communication with Bombieri?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

An integration was made in the work orders (Spraying, Fertilizing, Sowing and Harvesting) between the monitoring system of the lots in agricultural production (SIMA), which is where the data originates, and the ERP management system (Agrosystem), where we carry the production costs and production. On average, in the agricultural campaign some 10,000 (ten thousand) work orders are generated. This integration came to avoid the double load of the same in the systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed a significant improvement in data performance. We avoid double loading (SIMA - mail delivery - Agrosistema) with the reduction of errors and omissions that this brings. We use that time now to attend to the already integrated order and use that time savings in controls, improve processes and improve logistics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a great experience working with the team assigned by Bombieri. The person assigned in the role of Project Leader, complied with the project in a timely manner, holding weekly meetings and setting goals for the team members—continuous feedback to measure the progress of the project.

What did you find most impressive or unique about this company?

The responsibility at work, the commitment to the times and the project, and the willingness to answer any question or doubt that arose.

Are there any areas for improvement or something Bombieri could have done differently?

We are a company with diverse activities and a lot of information. We are continually thinking and improving the processes and data recording.

BACKGROUND

Please describe your company and your position there.

I’m Socio & Director at La Clarita, a retail company from Concepción del Uruguay, Entre Ríos, Argentina

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri?

In our company we wanted review how we work and what we improve to be better. Our goal was to have a global view about entire company and the status of the internal processes, so then we can invest in technology to improve the weak points.

SOLUTION

How did you select this vendor and what were the deciding factors?

We find in Bombieri a professional team of engineers with deeply knowledge in organizational solutions

Describe the project in detail and walk through the stages of the project.

The scope of work was the commercial process, online and physical sales, delivery, customer attention and the internal communication of the staff. We started working area by area, with personal interviews. When the consultants have a lot of information, they prepare a summarized report about the strengths and weaknesses, and a list of several organizational pains.

Our work was prioritizing that pains related to risk and impact to business continuity. Finally, the consultants made a risk/impact matrix and a Digital Transformation Plan with a high level solution description, to work on the most important pains.

How many resources from the vendor's team worked with you, and what were their positions?

Overall project, we work with one Technical Solution Manager and a Team Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have face and virtual meetings every week, and finally a report exposition with the proposed solutions to continue for a Digital transformation of our company. All work within 2 months

How effective was the workflow between your team and theirs?

We're very happy about the way the project was executed, the management of meetings and relationship with all our employees was very good, and I received information about de progress every week. We communicated with e-mail and messenger.

What did you find most impressive or unique about this company?

The ability to understand internal processes and their logic as well as the work culture and the profile of each employee

Are there any areas for improvement or something they could have done differently?

The proposal of steps to follow with the different modules to work with the company, I would like it to be more detailed or to have another explanatory meeting on that in particular

BACKGROUND

Please describe your company and your position there.

I’m municipal official in San Justo, a little town in Entre Ríos, Argentina.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri, and what were your goals?

We wanted to revamp our Web Portal to improve the way how we publish government information and data. Our goal was to have a renewed website with modern technology.

SOLUTION

How did you select this vendor and what were the deciding factors?

Bombieri is a recognized company in our region.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started working in a new design of our website. When the design was approved, the development team started to build the platform to manage all the information and content. We have a backoffice panel to manage what and when publish every post or information of our government. The citizen of our community can search and read information in a new web platform with responsive design and a very modern design.

How many people from the vendor's team worked with you, and what were their positions?

Overall project, we work with one UI/UX designers, a Team Manager (the main point of contact) and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The prototype was delivered within 60 days, and the web portal was developed with a SCRUM methodology, then we have a working copy of the platform every 2-3 weeks.

Describe their project management style, including communication tools and timeliness.

The management was great, I received information about de progress every week, and we had weekly meetings to review development advances and once a month we did reviews meeting to check deadlines and the overall solution evolution. We communicated with whatsapp, e-mail and Redmine.

What did you find most impressive or unique about this company?

I like the good interaction with the client, and the innovative and entrepreneurial profile.

Are there any areas for improvement or something they could have done differently?

No there aren't. We were very satisfied with the work done.

BACKGROUND

Please describe your company and your position there.

Terrus is part of the Real State of RUS (an Argentine insurance company) where residential lots, private neighborhoods, buildings for sale or rent and all civil works for the insurance company are developed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri, and what were your goals?

We needed to promote and improve the networks and digital marketing of the real state of RUS, in addition to improving the statistics of inquiries and applying new digital tools to provide immediate responses to inquiries through the web.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on recommendations from fellow companies, the experience of the company and the quality of the service that we could see in previous jobs. In addition to the excellent proposal that they put together based on our requirements and to further enhance what was requested.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

In the first instance, they did a survey of the current websites that were in use and the active social networks, in addition to making an analysis to bring the aesthetics of the real estate sector to the same line as the entire insurance company. They began to develop the software to leave a database of queries and give immediate answers.

Armed monthly advertising campaigns, production of visual and graphic content. And as they get results from the advertising campaigns, they evaluate how to improve the publications and web pages.

How many resources from the vendor's team worked with you, and what were their positions?

In the team, I communicate directly with two coordinators with whom we establish the guidelines to carry out the advertising campaigns and designs. And they refer each task to the designers, the assistants for the networking and communication posts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The improvements in the visuals of the web, sites in social networks and paid publications in google and other areas, in addition to the handling of responses to constant queries, has been positive and has been an important pillar for the company.

How effective was the workflow between your team and theirs?

We have weekly meetings with two of the coordinators to review the week and anticipate the new campaigns. In addition to having a fluid communication almost daily in calls or WhatsApp messages for any eventuality that requires it.

What did you find most impressive or unique about this company?

The vision and commitment that they have shown with our development, human quality and professional and objective outlook. They always aim to give us the best service and immediate response for the continuous growth of objectives. 

Are there any areas for improvement or something they could have done differently?

The improvement is constant, in each month that the joint work progresses, they, on their own initiative, comment on their analysis and propose how to improve the work or service that they offer us.

BACKGROUND

Please describe your company and your position there.

I’m PM at an insurance company with operations in whole Argentina. We are top 1 company with major growth in 2021 in Argentina.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri?

We wanted to implement a robot that can resolve the integration between our core system and a provider´s platform for process claims of automotors. The main goal was get automatized the exchange of information between the provider and our company, totally unattended, to release our employee to work in more relevant tasks.

SOLUTION

How did you select this firm and what were the deciding factors?

Bombieri has been working with our company development software since 2015. We know how Bombieri’s teams work, the commitment and responsibility of this team.

Describe the project in detail and walk through their service package.

For now, we work together in the first phase of the project. We stared analyzing and defining how the bots must work, with all business details. And after that, Bombieri’s Automation Expert Lab designed and developed three bots to reach the goal of this projects.

How many resources from the vendor's team worked with you, and what were their positions?

A team-manager was assigned to be my main point of contact, a Business Analyst and two automation developers.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The projects went really good, and Bombieri’s people participated in definitions giving new ideas and solutions for our product. We forecast saving 2000 hours per year thanks to this solution.

How effective was the workflow between your team and theirs?

The management was very good, we had periodic meetings to review deadlines and the solution evolution. We communicated with Google Meet, Drive and Email, to share information about the project’s requirements.

What did you find most impressive or unique about this company?

We were impressed with the clarity, commitment, communication skills, and predisposition of the team. We are very happy with this product.

Are there any areas for improvement or something they could have done differently?

No comments.

BACKGROUND

Please describe your company and your position there.

I’m PM of a technology company. Our core product is a Business Administration System, and we have customers over Argentina and LATAM.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri, and what were your goals?

We wanted to develop the Clients Web Portal to the clients of our customers can manage theirs invoices and notificacions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Bombieri was recommended by a colleague of me, who works with Bombieri’s team in others projects before. He told me the commitment and responsibility of this team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project had two phases, the first one was to analyze and define the scope with technical details, and before the second phase Bombieri sent us a new estimation of efforts and costs. Then we started the second phase with all thins clear, ready to develop and implement.

How many people from the vendor's team worked with you, and what were their positions?

A team-manager was assigned to be my main point of contact, a Business Analyst and two Angular+NodeJs developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects went really good, and Bombieri’s people participated in definitions giving new ideas and solutions for our product.

Describe their project management style, including communication tools and timeliness.

The management was great, we had weekly meetings to review deadlines and the solution evolution. We communicated with Google Meet, Drive and Email, to share information about the project’s requirements.

What did you find most impressive or unique about this company?

The commitment of the whole team, and how they fit in our technical rules (source code guidelines).

Are there any areas for improvement or something they could have done differently?

No comments.

BACKGROUND

Please describe your company and your position there.

I’m the CEO at Gáttika Ocio, a entertainment company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bombieri, and what were your goals?

I wanted to develop a custom ERP for our business, to have billing and accounting organized in an easy and intuitive form.

SOLUTION

How did you select this vendor and what were the deciding factors?

I meet Bombieri thanks to Anibal Díaz, he recommend me the Bombieri’s work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have some meetings to define the project scope and the business requirements. We wanted work with a company can adapt to us, because our services are seasonal and the velocity to build this solution, shall be the same.

How many people from the vendor's team worked with you, and what were their positions?

A team-manager was assigned to be my main point of contact. And two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first project was developed and deploy within 3 months, the we receive on deploy per month. I add new requirements during by a one year of the total project , and the team has been adapted totally fine.

Describe their project management style, including communication tools and timeliness.

The management was good, we had recurring meetings to review the solution and deadlines. We communicated with Google Meet, Whatsapp, Drive and Email, to share information about the project’s requirements and deploys.

What did you find most impressive or unique about this company?

The commitment to deliver a good solution that fits our needs was good

Are there any areas for improvement or something they could have done differently?

I have nothing to add

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an entertainment and art management company. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Bombieri? 

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Bombieri developed a custom software solution for us. This platform allows us to hire artists online, send contracts, and manage everything else involved in that process. The project was divided into two phases, and we’re currently working on the second phase.

What was the team composition? 

We communicate directly with a project manager, but Bombieri also has two developers from their team working on our project.

How did you come to work with Bombieri? 

They were referred to us by a local IT provider we knew.

How much have you invested in them?

We’ve spent around $40,000.

What is the status of this engagement? 

We started working with them in October 2020, and the first phase was completed two months after that. Currently, our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re very happy with the platform created by Bombieri so far; it is completely custom-made, so it responds exactly to our needs. They’ve also been very helpful in defining the parts of this project that we were not completely sure about, and they’ve helped us find the right solutions.

How did Bombieri perform from a project management standpoint?

Bombieri is very precise with deadlines. It was very important for us to divide this project into two phases to meet the dates of our launching strategy, and they were able to meet them perfectly. We have periodic meetings using Zoom and Google Meets, and we communicate daily via WhatsApp or email.

What did you find most impressive about them?

Bombieri’s commitment to deadlines is impressive.

Are there any areas they could improve? 

We’ve had some issues organizing meetings due to our time difference, but they’ve been very flexible.