# B/Net Systems B/Net Systems Reviews (25), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 1 connections joined B/Net Systems's Network [Visit Website](https://www.bnetsystems.com/#contact/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/bnet-systems) **IT Services for Small and Medium-Sized Business** Since 1994, B/Net Systems has delivered progressive IT services to small and medium-sized businesses, associations, and nonprofits throughout the Washington, DC metro area. We provide flexible support models — from co-managed to fully outsourced IT operations — including cloud and on-premise administration, help desk support, cybersecurity, compliance, cloud migrations, strategic planning, and project management. We also help organizations leverage AI to work smarter, strengthen security, and improve operational efficiency. Our AI services include strategic consulting, business process automation, AI-enhanced cybersecurity, and predictive analytics and monitoring — helping teams reduce manual workloads, minimize risk, and make better business decisions. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 1 Locations: - Annapolis, MD (Headquarters) - Founded in 1994 - 8 languages: English, Spanish, Arabic, Portuguese, French, Turkish, Persian, Romanian - 12 timezones: Argentina Standard Time (AGT), Alaska Standard Time (AKST), Brazil Eastern Time (BET), Canada Newfoundland Time (CNT), Central Standard Time (CST), Eastern Standard Time (EST), Hawaii Standard Time (HST), Indiana Eastern Standard Time (IET), Mountain Standard Time (MST), Phoenix Standard Time (PNT), Puerto Rico and US Virgin Islands Time (PRT), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% IT Managed Services - 20% Cloud Consulting & SI - 20% Cybersecurity - 10% IT Staff Augmentation - 10% IT Strategy Consulting ### Focus Areas - Cloud Computing Focus: - 90% Azure Cloud Consulting & Implementation - 10% Google Cloud - Azure Consulting Services: - 80% Azure Migrations - 20% Azure Security - Cybersecurity focus: - 45% Threat/Attack Simulations - 40% Identity & Access Management - 15% Breach Detection & Incident Response - Cybersecurity Technologies: - 40% JumpCloud - 40% LogMeIn - 20% Okta - IT Managed Services Focus: - 25% Help desk - 25% Managed Hosting Services - 20% Network - 20% Security - 10% IT Budgeting ### Industries - 10% Legal - 65% Non-profit - 25% Business services ### Clients - 100% Small Business (<$10M) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: B/Net Systems offers competitive pricing for IT services, with clients investing between $4,000 to over $900,000 annually. Clients appreciate their value for cost, citing responsiveness, reliability, and strong project management as key strengths. **Most Common Project Size**: $50,000 to $199,999 based on 18 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: $50,000 to $199,999 based on 11 reviews - Other IT Consulting and SI: $10,000 to $49,000 based on 7 reviews - IT Strategy Consulting: Confidential based on 4 reviews - Cloud Consulting & SI: $10,000 to $49,000 based on 1 review - Cybersecurity: $50,000 to $199,999 based on 1 review - Application Management & Support: Confidential based on 1 review - Web Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### B/Net Systems Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.8 ### Top Mentions - Reliable (8 mentions) - Knowledgeable (5 mentions) - Timely (5 mentions) - Proactive (4 mentions) - Professional (4 mentions) - Communicative (3 mentions) - Great project management (3 mentions) - Trustworthy (3 mentions) - Accommodating (2 mentions) - Detail-oriented (2 mentions) - Easy to work with (2 mentions) - Exceptional performance (2 mentions) - Helpful (2 mentions) - High-quality work (2 mentions) - Personable (2 mentions) - Experienced (1 mentions) - Flexible (1 mentions) - Honest (1 mentions) - Innovative (1 mentions) - Patient (1 mentions) ### Review Highlights **Proactive Problem-Solving** Clients highlight B/Net Systems’ proactive approach to identifying potential IT issues before they escalate, showcasing their commitment to maintaining system stability and security. **Strong Technical Expertise** B/Net Systems is consistently praised for their technical proficiency, particularly in IT management, cybersecurity, and cloud solutions. Clients appreciate their ability to handle complex issues and provide innovative technical solutions. **Room for Improvement in Communication** While generally praised for responsiveness, a few clients suggested that B/Net Systems could enhance their communication by providing more proactive updates and managing multiple client needs more effectively. **Responsive Customer Service** Multiple clients commend B/Net Systems for their prompt and reliable customer service. The team is noted for their quick response times and effective problem-solving capabilities, fostering trust and satisfaction among clients. **Comprehensive IT Solutions** Clients appreciate B/Net Systems’ comprehensive approach to IT services, including managed IT, cybersecurity, cloud migration, and strategic IT planning, ensuring all aspects of IT needs are covered. **Strong Client Relationships** B/Net Systems is noted for building strong, long-term relationships with clients, characterized by trust, reliability, and a deep understanding of client needs and business goals. **Excellent Communication Skills** B/Net Systems excels in translating complex technical jargon into accessible language, ensuring clients are well-informed and confident in their IT solutions. **Effective Project Management** B/Net Systems is recognized for their strong project management skills, delivering on time and within budget. Clients appreciate their organized approach and regular communication updates, which contribute to smooth project execution. **Valuable IT Support for Nonprofits** Nonprofit organizations value B/Net Systems for their understanding of nonprofit challenges and their ability to provide cost-effective IT solutions that support organizational missions and goals. **Billing Transparency Improvements Suggested** One client mentioned that clearer communication regarding billing and monthly service limits could help manage expectations and avoid unexpected charges. ### B/Net Systems Reviews #### IT Managed Services for Nonprofit Business Association (Featured Review) **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: B/Net Systems provides IT services for a nonprofit business association. The team is responsible for providing IT support to the client's remote team and ensuring the integrity of their IT infrastructure. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, DCAT - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2025 **Feedback Summary**: B/Net Systems has been a reliable partner for the client, providing immediate support whenever needed. The team has been professional and timely in handling the client's needs. They also provide regular communication and updates through virtual meetings, emails, and messages. ""Every member of the B/Net team we work with is professional and timely in handling our needs."" **BACKGROUND** Please describe your company and position.I am the Executive Director of DCATDescribe what your company does in a single sentence.We are a not-for-profit business association. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Provide outsourced IT Support to our remote team.Ensure the integrity of our IT Infrastructure **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?Great culture fitReferred to meCompany values alignedHow many teammates from B/Net Systems were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.B/Net provides full outsourced IT services to the association. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team at B/Net was fantastic to work with and is always a reliable partner, available immediately whenever we have questions or need support.Describe their project management. Did they deliver items on time? How did they respond to your needs?B/Net provided during the onboarding and has continued since to provide regular communications and updates. What was your primary form of communication with B/Net Systems?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Every member of the B/Net team we work with is professional and timely in handling our needs. Are there any areas for improvement or something B/Net Systems could have done differently?No improvements needed. --- #### IT Services for International Trade Association **The Project** - Services: Cloud Consulting & SI - Project size: $10,000 to $49,999 - Project length: Dec. 2022 - Ongoing **Project Summary**: An international trade association has hired B/Net Systems for IT services. During their engagement, the team has audited the client’s systems and is providing improvement recommendations.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, American Translators Association - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 31, 2023 **Feedback Summary**: Since beginning their engagement with B/Net Systems, the client has gained confidence in their security and systems. The team has delivered on time and under budget. The client has been impressed with B/Net Systems’ experience, industry knowledge, and the consistent level of support they offer.  "“Their knowledge is extremely impressive.”" **BACKGROUND** Introduce your business and what you do there.I’m the executive director of an international trade association. I run day-to-day operations.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems?We had a system that only one person could access, and there was no documentation or continuity. We hired B/Net Systems to conduct a full internal assessment of our IT system and create necessary processes.  **SOLUTION** What was the scope of their involvement?B/Net Systems started by interviewing different individuals involved in our processes and then conducted a full assessment. They provided a summary of what they found and then gave recommendations from their findings. From there, they gave us written documentation for the new information process manager we had coming in. B/Net Systems is in the process of transitioning everything from Google Workspace to Microsoft 365; they have set up Microsoft Teams, our phone systems, and are training our staff on how to use everything. B/Net Systems has created master documents that include all of our passwords, and have secured all of our systems internally. B/Net Systems has also created a ticket call system that lets them troubleshoot issues remotely and have completed a full inventory of our technology systems. We are continuing to work with their team to update our systems and ensure that all of our systems are set up and working properly. What is the team composition?We work with a senior systems manager and a technology manager. Overall, we collaborate with about five individuals. How did you come to work with B/Net Systems?B/Net Systems was a referral. We chose their services because they had a strong understanding of technology and had the ability to implement and streamline systems. When we interviewed them, it seemed that they would be able to meet our requirements, so we decided to move forward with them. How much have you invested with them?We’ve spent around $30,000. What is the status of this engagement?We started working together in December 2022, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? B/Net Systems has been able to really lock down and secure our systems. They have streamlined our processes and provide excellent support. How did B/Net Systems perform from a project management standpoint?Their team has been able to stay under budget, and they deliver projects on time or early. Overall, they’ve provided excellent project management. We typically communicate via email and phone calls. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?We’d like to shout out Darren (Senior Systems Administrator) and Pam (COO); they’ve both been extremely helpful and highly responsive. What did you find most impressive about them?Their knowledge is extremely impressive, and they have a really good understanding of our industry. We feel like we can just hand everything over to B/Net Systems, and they’ll take care of it. Are there any areas they could improve?There’s nothing that we can come up with at this point. Do you have any advice for potential customers?Be honest and forthcoming with information that you have, and don’t be afraid to ask questions because they are very willing to answer questions.  --- #### Cybersecurity for Power Sector Consulting Firm **The Project** - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: A power sector consulting firm has hired B/Net Systems for cybersecurity services. They're also their go-to IT vendor, overseeing software and hardware purchasing, installation, and updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** COO, Gridstrategiesllc - Industry: Energy & natural resources - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 30, 2023 **Feedback Summary**: B/Net Systems delivers seamless and helpful work. Using email as their main tool, B/Net Systems leads a prompt and problem-solving process. The client also praises the team's trustworthiness and communicative workflow. ""They're an honest and open team."" **BACKGROUND** Introduce your business and what you do there.I’m the COO of Gridstrategiesllc, a power sector consulting firm. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with B/Net Systems?We needed help solving a cybersecurity issue for our company — we were getting lots of phishing attempts. **SOLUTION** What was the scope of their involvement?We’ve started our partnership with B/Net Systems with cybersecurity tasks. They’ve begun the process by formatting all our computers and doing all the initial setup, including purchasing and installing hardware and software based on our wants and needs. Currently, they’re our off-site IT vendor for all of our IT needs, including software and hardware updates.What was the team composition? We’ve been mainly working with Pam (COO).How did you come to work with B/Net Systems?I had worked with them in the past with another organization, so I knew how they operated.How much have you invested with them?So far, we’ve spent $10,000–$49,000 with them.What is the status of this engagement?We started working together in November 2021, and the engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?B/Net Systems’ work has been seamless, and they’ve been doing great. Having an IT team with us has been more helpful than us being on our own.How did B/Net Systems perform from a project management standpoint?B/Net Systems’ team is quick with the deliverables and solving problems. They’ve also been able to meet deadlines and stay on budget. Regarding tools and communication, we use email.What did you find most impressive about them?We like that B/Net Systems is a small, local company because we’re in the same time zone, and they’re able to drop things off, like a computer. Moreover, they’re an honest and open team, so it’s nice to be able to trust them. All of their staff is direct, and we’ve never had a miscommunication issue.Are there any areas they could improve?I don’t think there’s anything they can improve on.Do you have any advice for potential customers?Be clear with your requests; they’ll be clear if they can help you with that or not. --- #### Managed IT Services for a Power Sector Consulting Firm **The Project** - Services: IT Managed Services - Project size: Confidential - Project length: June 2022 - Ongoing **Project Summary**: B/Net Systems provides managed IT services for a power sector consulting firm. The team sets up new employees’ computers for onboarding, offers technical support, and addresses security issues. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Research & Policy Associate, Grid Strategies LLC - Industry: Energy & natural resources - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 2, 2023 **Feedback Summary**: B/Net Systems’ services are professional, quick, and thorough. The team responds to requests within the same day, delivers on time, and provides excellent availability. They also offer personal attention and valuable security advice. The client also highlights B/Net Systems’ high level of care. "“The team has been nothing but professional, timely, and great.”" **BACKGROUND** Introduce your business and what you do there.I’m a research and policy associate for Grid Strategies LLC, a power sector consulting firm that helps clients understand opportunities and barriers to integrating clean energy into the electric grid. We focus on transmission and how wholesale markets and grid strategies analyze and help advance grid integration solutions. In my role, I provide economic policy research and analysis on power markets and transmission. I also support our efforts working for the advanced transmission technology coalition through our policy and PR efforts. Additionally, I help with our efforts working with universities through administrative duties and organizing events.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems?We needed a formal IT team since we didn’t have one internally. In particular, we needed help with complex issues such as system security. We also needed help getting employees onboarded and technical support. **SOLUTION** What was the scope of their involvement?B/Net Systems provides managed IT services for us. During employee onboarding, the team sets up new teammates’ computers. They also provide technical support. For example, I had an issue with my computer where apps weren’t loading, and B/Net Systems helped me fix it. If we have security concerns, the team also addresses them. For instance, we received many phishing emails during a period, and the team fixed that issue. Additionally, B/Net Systems has provided basic security advice to protect our privacy and information, such as using hotspots in public areas instead of logging into a public WiFi.What is the team composition?We have one main point of contact and have met with Chris (Founder & President) and Pam (COO).How did you come to work with B/Net Systems?We most likely found them through a reference. B/Net Systems has had glowing reviews from previous customers, and we specifically wanted a provider who handled IT for small and medium-sized businesses. What is the status of this engagement?We started working with them in June 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? B/Net Systems is very professional, quick, and thorough. When we started working together, I had issues with my computer, and the team responded immediately and made themselves available to meet as soon as possible. The team fixed the issue remotely and very quickly and checked other aspects of the computer, such as Zoom permissions. On one occasion, Chris and Pam came to our office and gave us security and best practices advice. They gave really good advice and were very detailed and thorough. Therefore, we’ve received personalized attention from B/Net Systems. Moreover, the team has resolved issues we weren’t sure were fixable. For example, we didn’t know they could do something to avoid phishing emails. Overall, the team has been nothing but professional, timely, and great. How did B/Net Systems perform from a project management standpoint?They deliver everything we ask for on time and complete. B/Net Systems is always available for a call when we need them. As a small firm, we appreciate that they respond to our requests on the same day. What did you find most impressive about them?I’m impressed with the level of care and personal attention B/Net Systems provides. Although I haven’t worked with many IT consulting companies before, we usually don’t have the COO and founder of a service provider visit us to explain their services and advise us. Are there any areas they could improve?There’s nothing they need to improve; we’ve always gotten everything we needed from B/Net Systems. --- #### Managed IT Services for Nonprofit **The Project** - Services: IT Managed Services - Project size: Less than $10,000 - Project length: May 2017 - Ongoing **Project Summary**: B/Net Systems acts as an outsourced IT service provider for a nonprofit. The team handles the client’s IT needs, from setting up any software and hardware to tracking and removing viruses within their system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Clean Energy Business Network - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2022 **Feedback Summary**: The client has been very pleased with B/Net Systems’ services. The team works efficiently, responding to any queries or requests in a timely manner. Moreover, they follow an organized workflow and break down technical concepts in layperson terms. They’re also personable, affordable, and reliable. ""They’re really responsive — whenever we submit a ticket request, they get back to us very quickly."" **BACKGROUND** Introduce your business and what you do there. I’m the president of the Clean Energy Business Network. We’re a small nonprofit with four employees. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We hired them for their managed IT services. **SOLUTION** What was the scope of their involvement? B/Net Systems manages our IT needs. They help us set up our emails, put up and maintain our computers, and ensure all our software and hardware are up to date. Additionally, they provide us with recommendations for improvement and are in charge of monitoring viruses or other types of security concerns within their software. What is the team composition? We work with three people from their team: Chris (Founder & President), Volkan (Chief Engineer), and Aloys (IT Support Specialist). How did you come to work with B/Net Systems? We found them through a recommendation. How much have you invested with them? We’ve spent less than $10,000. What is the status of this engagement? We started working with them in May 2017, and our engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We absolutely love working with them — their services are extremely good, and they work collaboratively to meet our needs. How did B/Net Systems perform from a project management standpoint? They’re really responsive — whenever we submit a ticket request, they get back to us very quickly. Also, they’re friendly and helpful, and their services are reasonably priced. What did you find most impressive about them? We’re impressed with their ability to understand our unique needs. For instance, if we don’t understand something right away, they find a way to explain it in simpler terms.  Are there any areas they could improve on? No, they’ve done a terrific job; in fact, we wish all of the providers that we work with would be like them. --- #### Managed IT Services for ICT Sector Consulting Business **The Project** - Services: Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: Sep. 2012 - Ongoing **Project Summary**: B/Net Systems provides managed IT services for a consulting business. This involves designing and implementing system policies. They also monitor the firm's server, network, and daily IT needs in real-time. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Telecommunications Management Group, Inc - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 15, 2022 **Feedback Summary**: The company is happy with B/Net Systems' services. Their IT system is now reliable and stable, and they're on top of innovations. The team's workflow has been highly effective, and their resources have been communicative. They respond quickly to issues and address the client's questions right away. ""They have consistently exceeded our expectations."" **BACKGROUND** Please describe your company and your position there. I am the President of a consulting firm specializing in the ICT sector **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire B/Net Systems? We hired B/Net system to outsource the management of our IT activities, including installation, maintenance, and break/fix work for our servers, workstations, and networking equipment. Our goal in hiring B/Net was to ensure 24/7 maintenance and monitoring, keeping our systems running correctly. **SOLUTION** How did you select this vendor and what were the deciding factors? We had previously worked with Chris, President of B/Net. When deciding to outsource our IT department, we immediately thought of him and proceeded to interview B/Net. The deciding factors were experience in the field, flexibility, trustworthiness/reliability, and reasonable cost. Describe the project in detail and walk through the stages of the project. B/Net Systems has worked with TMG on every aspect of IT in our business. They have helped us manage our computer systems and are an invaluable aid in managing our IT operations. They have helped us design, develop, implement, and coordinate policies and procedures related to our systems. B/Net has ensured the security of our data, staying on top of our employees’ and servers’ network access. They have identified problematic areas, implemented strategic solutions on time, and provided day-to-day real-time monitoring of our operations. How many resources from the vendor's team worked with you, and what were their positions? We have regularly interacted with Volkan, Chief Engineer; Chris, President; Pam, COO; Casey, Technical Consultant **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? B/Net Systems has provided a highly reliable and stable IT environment for TMG while keeping us abreast of developments and innovations relevant to a company with our characteristics. Their services let us concentrate on our core business. How effective was the workflow between your team and theirs? The workflow between TMG and B/Net has been very effective. It is very easy to communicate with them. They have always responded speedily to any issues or questions we have posed. What did you find most impressive or unique about this company? We have found their reliability and speediness in response to be impressive. They have consistently exceeded our expectations. Are there any areas for improvement or something they could have done differently? For the specified services we have engaged B/Net, we are unaware of any areas in which they should improve. --- #### IT Consulting for Government Relations Firm **The Project** - Services: Other IT Consulting and SI - Project size: Confidential - Project length: Jan. 2000 - Ongoing **Project Summary**: B/Net Systems is a government relations firm’s IT consulting partner. For over two decades, they’ve been helping the client to select and install hardware and software assets.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, John Dudinsky & Associates - Industry: Government - Review Type: Phone Interview - Verified **The Review** — Jun 21, 2022 **Feedback Summary**: B/Net Systems’ work has received positive feedback from the client. Their responsive and professional approach fosters a productive collaboration experience. Overall, their team’s IT expertise and dedication are impressive. ""I’m thrilled with the quality of their services."" **BACKGROUND** Introduce your business and what you do there. I’m the founder of a 25-year-old international government relations consulting firm.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? I needed help upgrading the quality of my computers and telecommunications system to serve my domestic and international clients better.  **SOLUTION** What was the scope of their involvement? B/Net Systems has helped me select and install my firm’s software and hardware assets. During our engagements, I brief them about my operations and goals, and they devote time to understanding my business needs.  From there, B/Net Systems crafts recommendations that will be appropriate for present and future use. They also provide training on how to use the tools we’ve acquired.  In addition, B/Net Systems routinely upgrades my software and reviews my hardware.  What is the team composition? I worked with 4–6 people over the years.  How did you come to work with B/Net Systems? They were recommended to me by the president of a major trade association. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  B/Net Systems has consistently provided excellent guidance and service for my firm for two decades. I’ve been pleased with their outstanding work and the quality of their professionals.  How did B/Net Systems perform from a project management standpoint? We communicate as needed, and I tend not to contact B/Net Systems unless I have a need or question. Sometimes, they contact me if they have a recommendation.  What did you find most impressive about them? The quality of B/Net Systems’ personnel is impressive — they’re extremely knowledgeable, and their response time has been immediate. I’m thrilled with the quality of their services. Are there any areas they could improve? I can’t think of anything. We’re constantly communicating and can always discuss if something comes up.  --- #### Managed IT Services for Nonprofit Membership Organization **The Project** - Services: IT Managed Services - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: B/Net Systems provides a nonprofit organization with on- and offsite IT services and has helped the client recover from a security breach. The B/Net Systems team also facilitates technology equipment purchases.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CEO, International Franchise Association - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 17, 2022 **Feedback Summary**: The client’s staff has a lot of positive feedback for B/Net Systems’ customer service — they have an excellent professional relationship. B/Net Systems has great project management and provides regular project updates; the client utilizes their online ticketing system to submit and track IT issues.  "“B/Net Systems has great project management; they’re responsive and provide us with regular updates.”" **BACKGROUND** Introduce your business and what you do there. I am the CEO of the International Franchise Association, a nonprofit membership organization in Washington, DC.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We hired B/Net Systems to be our IT partners so we wouldn’t have to hire internal IT teammates. **SOLUTION** What was the scope of their involvement? B/Net Systems provides on- and offsite IT services, providing ongoing IT support and facilitating equipment purchases. For example, they’ve helped us recover and address a security breach.  What is the team composition? I work with the owner of B/Net Systems and several technicians.  How did you come to work with B/Net Systems? Our CFO had worked with B/Net Systems in previous roles and referred their services to us.  How much have you invested with them? We invest $200,000–$900,000 with B/Net Systems annually.  What is the status of this engagement? My company’s partnership with B/Net Systems began around January 2015, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’ve received a lot of positive staff feedback from B/Net Systems’ customer service surveys.  How did B/Net Systems perform from a project management standpoint? B/Net Systems has great project management; they’re responsive and provide us with regular updates. Our staff uses an online ticketing system to submit IT tickets and track ticket status. Most of our communication with B/Net Systems is through email and text messages, although we call when we have urgent requests.  What did you find most impressive about them? B/Net Systems has built a fantastic relationship with our organization and our staff, which is truly incredible.  Are there any areas they could improve? I have nothing for B/Net Systems to improve.  Do you have any advice for potential customers? I’d advise any customer bringing on B/Net Systems to do a complete orientation and IT audit with B/Net Systems’ team to establish their needs.  --- #### Audit Compliance & IT Support for Storage Solutions Company **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Sep. 2019 - Ongoing **Project Summary**: B/Net Systems has helped a shelving and storage solutions company pass a compliance test from a third-party customer. They also currently provide IT support for the organization.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** HR Manager, Commercial Office Supplier - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Feb 15, 2022 **Feedback Summary**: The company has passed their third-party customer’s compliance audit, thanks to B/Net Systems. They’ve been highly communicative, providing detailed reports to the client every month. The team’s knowledge has been impressive, and this has been instrumental in the success of the engagement. "“B/Net’s knowledge distinguishes them from other providers.”" **BACKGROUND** Introduce your business and what you do there. I’m the controller and HR Manager for a company that provides shelving and storage solutions. Around 50% of our clients are government entities while the other 50% are commercial companies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? One division of our company provided records management software, but we found out that our IT system wasn’t compliant with one of our client’s standards. A third-party company assessed our system, and we did poorly on the assessment. As a result, we hired B/Net to help us.  **SOLUTION** What was the scope of their involvement? B/Net helped our division to pass the assessment and make our system compliant. After that, we used B/Net for the rest of the company.  At present, we’ve been using them for IT support. What is the team composition? We work with three people. How did you come to work with B/Net Systems? The third-party company that did our initial assessment recommended B/Net to us. That was how we found them.  How much have you invested with them? We’ve spent around $200,000.  What is the status of this engagement? We started working together in September 2019, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We don’t have specific success metrics, but we’ve passed the compliance audit of our client. That’s 100% due to B/Net’s services.  How did B/Net Systems perform from a project management standpoint? Their communication is excellent. They send me a detailed report every month; that’s part of their invoice, where they describe exactly how they’ve spent their time. We also have periodic check-in meetings.  What did you find most impressive about them? B/Net’s knowledge distinguishes them from other providers; we’d never pass the audit if not for them. The current IT person we have is nowhere near the skill level they’ve provided.  Are there any areas they could improve? No, there aren’t any. --- #### IT Services for Cabinet Manufacturer & Distributor **The Project** - Services: Cybersecurity, IT Managed Services, Other IT Consulting and SI - Project size: $50,000 to $199,999 - Project length: June 2020 - Ongoing **Project Summary**: B/Net Systems runs the day-to-day IT operations for a cabinet manufacturer and distributor. They cover a variety of IT services for the client, including server and firewall installation and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Executive Assistant, Cabinet Manufacturer & Distributor - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 4, 2022 **Feedback Summary**: B/Net Systems has solved the client's recurring IT issues, including server crashes and internet connectivity issues. Their team has excellent project management and keeps the client abreast of project progress. They're knowledgeable and informative — they preemptively address potential IT issues.  ""B/Net Systems' services have been invaluable to our company."" **BACKGROUND** Introduce your business and what you do there. I am an executive assistant at a kitchen cabinets manufacturer and distributor for residential and commercial customers.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We didn't have the capacity in-house to handle our IT needs.  **SOLUTION** What was the scope of their involvement? B/Net Systems handles all of our IT work. They mainly manage our day-to-day operations, fixing minor bug issues. ​​B/Net Systems has also installed and now maintains our servers. Additionally, B/Net Systems has handled our email migration project and installed a new firewall.  What is the team composition? We had one main point of contact at B/Net Systems, but a larger team was working on the backend.   How did you come to work with B/Net Systems? We had a teammate with a connection at B/Net Systems who introduced me to them. We felt comfortable with them, so we didn't shop around for other providers.  How much have you invested with them? We've invested around $60,000 with B/Net Systems so far.  What is the status of this engagement? We hired B/Net Systems full-time in June 2020, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  B/Net Systems' team has resolved our recurring IT issues, like repeat internet issues and server crashes. B/Net Systems' services have been invaluable to our company.  How did B/Net Systems perform from a project management standpoint? B/Net Systems has good project management — they always let us know where they are throughout a project. They explain processes thoroughly; their teammates are knowledgeable and informative. What did you find most impressive about them? B/Net Systems preemptively addresses potential issues before they snowball into larger IT problems. They're always frank with us about what parts of our system may cause issues in the future.  Are there any areas they could improve? I don't have anything for B/Net Systems to improve. We've only had one minor communication issue, which only required a second follow-up.  Do you have any advice for potential customers? Customers should take advantage of the monthly meetings B/Net Systems schedules. They've been accommodating and informative to ensure IT infrastructure is up to par.  --- #### IT Support for Nonprofit Organization **The Project** - Services: IT Managed Services - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: B/Net Systems helps a nonprofit organization with its daily IT needs. The team provides 24-7 remote support to help the client's limited staff. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Nonprofit Organization - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 1, 2021 **Feedback Summary**: B/Net Systems works thoroughly and proactively to fulfill the project requirements, giving the client valuable peace of mind. Their superb project management and communication skills further ensure a smooth process. The client also appreciates how involved the management team is in the partnership. ""The B/Net Systems team genuinely tries to help us solve our technical problems."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a nonprofit membership organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We needed IT support. **SOLUTION** What was the scope of their involvement? B/Net Systems fulfills our daily IT needs to supplement our limited staff. They work remotely and provide round-the-clock support. What is the team composition? We’ve probably worked with six people. How did you come to work with B/Net Systems? My predecessor hired them. How much have you invested with them? We spend $40,000–$50,000 each year.  What is the status of this engagement? The project started in January 2019 and is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  B/Net Systems is responsive and proactive — they’ve provided us with peace of mind. How did B/Net Systems perform from a project management standpoint? They’re a very thorough team, so they manage the project pretty well. Most of our communication is via email, but we have occasional meetings. What did you find most impressive about them? Their senior management provides a very high level of attention to the project. The B/Net Systems team genuinely tries to help us solve our technical problems. Are there any areas they could improve? Since everything is remote, they experience some internal miscommunication. However, that’s the only thing I can think of. Do you have any advice for potential customers? Communicate well with B/Net Systems. --- #### IT Support for PR Agency **The Project** - Services: IT Managed Services - Project size: $50,000 to $199,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: A PR agency hired B/Net Systems to provide IT support. Their efforts include keeping the client's computers updated and free of viruses, among other tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Schmidt Public Affairs LLC - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Nov 16, 2021 **Feedback Summary**: The client is delighted with B/Net Systems' work and commitment to the partnership. Their excellent communication and responsive approach are key to delivering solid performance with great follow-up processes. The client also praises their consistency, which helps to keep the team updated with the project. ""I don’t think there’s anything they can do better — they’re a great partner."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a PR agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? A lot of us work from different states. It was important to have everyone centralized online to avoid computer issues and ensure that our staff was updated and communicated with each other. **SOLUTION** What was the scope of their involvement? B/Net Systems manage 12–15 computers for our company. Their efforts include keeping every computer updated and free of viruses. What is the team composition? We’ve been working with 3–4 people from their team. How did you come to work with B/Net Systems? We had other prior providers who weren’t responsive, so a partner referred them to me. How much have you invested with them? We invest around $10,000 a year with them. What is the status of this engagement? We started working together in January 2013, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re delighted with their work; they invest in trying to solve any issue that may arise. How did B/Net Systems perform from a project management standpoint? They’re excellent and responsive; they get the work done and provide follow-up afterward to ensure that everything is done right. What did you find most impressive about them?  Their consistency in providing the same representatives is great; they know who to put on our team, which helps them get familiar with our systems and our employees. Are there any areas they could improve? I don’t think there’s anything they can do better — they’re a great partner. Any advice for potential customers? It’s important that they understand your business and its needs — frank conversations are helpful to get the most out of their work. --- #### IT Services for Industry Council Agency **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Nov. 2018 - Ongoing **Project Summary**: A trade association hired B/Net Systems to provide IT services. Their efforts include IT purchasing, computer setup, inventory management, and maintenance, among other tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Trade Association - Industry: Financial services - Review Type: Phone Interview - Verified **The Review** — Nov 10, 2021 **Feedback Summary**: B/Net Systems has helped the client expand their company thanks to their work, which has also prevented security breaches. They lead a communicative approach to keep the team updated on the project to ensure top project management. The client also praises their reliability and trustworthiness. ""They have our success in mind, not just their own."" **BACKGROUND** Introduce your business and what you do there. I’m an executive at a trade association, which represents and advocates for companies from the information and communications technology industry on their behalf. We have large companies in our membership. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We don’t have an in-house IT staff, so we were outsourcing our IT services to another provider, but he had some issues, so we decided to switch to B/Net Systems. **SOLUTION** What was the scope of their involvement? B/Net Systems manages all of our IT services, including security increases, Microsoft Office E5 licensing, and cloud services to get rid of on-site servers. We’ve also moved to SharePoint and Microsoft Teams, and they’ve been instrumental in helping us transition to those platforms. In addition to that, they handle our daily help desk operation, including IT purchasing, computer setup, inventory management, and maintenance. What is the team composition? We have five people from their team working with us regularly, including Chris (Owner). How did you come to work with B/Net Systems? One of our former co-workers knew them from previous projects, and they decided to bring  B/Net Systems in. How much have you invested with them? We’ve spent $200,000–$300,000 with them so far. What is the status of this engagement? We started working together in November 2018, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Overall, we’ve seen a decline in our help desk tickets, which allows us to focus our time on more strategic projects. Our organization has grown in size and complexity thanks to B/Net Systems; we’ve expanded our staff from 35 to 55 in the last couple of years. They’ve also been able to step up and manage that increase without any hiccups. Another metric that we consider is that we haven’t had any security breaches thanks to the measures they’ve been taking. How did B/Net Systems perform from a project management standpoint? They provided us with a virtual CIO who spends five hours a week on our account. We have weekly meetings to roll through the tickets and focus on the projects we’re leading together. In addition to that, each time there’s a project incoming, they prepare our staff for it. What did you find most impressive about them?  They’re a talented, reliable, and trustworthy team. They’re also proactive, which adds a great value to our engagement — they have our success in mind, not just their own. Are there any areas they could improve? Their help desk ticketing system works great, but sometimes they have several clients simultaneously; I’d say communication can always improve. It’s not something bad; it’s just going from good to great. Any advice for potential customers? They’re excellent listeners and good at understanding the information that a non-IT person is sharing, so taking the time upfront to walk them through your organization can be very helpful to make a plan that addresses your needs. --- #### IT Support for IT Consulting Firm **The Project** - Services: Other IT Consulting and SI - Project size: $50,000 to $199,999 - Project length: Feb. 2017 - Jan. 2021 **Project Summary**: An IT consulting firm hired B/Net Systems to provide IT support. They assessed and consulted for the client's IT structure and were responsible for deploying, maintaining, and updating the equipment. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, IT Consulting Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 22, 2021 **Feedback Summary**: The client's customer service thanks to B/Net Systems' work. They led solid project management and were accessible to multiple forms of communication to ensure the partnership's success. The client also praised their pragmatic and flexible approach during the engagement. ""I don’t think there’s anything they can improve on — it was a good service, and they delivered a good job."" **BACKGROUND** Introduce your business and what you do there. I’m an executive at an IT consulting firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We needed an overall IT support system for our organization. **SOLUTION** What was the scope of their involvement? B/Net Systems provided assessment and recommendations for our IT structure; they were responsible for deploying all equipment, maintaining it, keeping it updated, and doing general services in that area. In addition to that, they did annual IT planning at a strategic level. What is the team composition? We worked with around 2–3 people from their team, including Christopher (Founder) and other IT support representatives. How did you come to work with B/Net Systems? They were already in our company when I joined, but I kept Christopher on retainer because he was a solid strategic consultant. How much have you invested with them? We spent $50,000–$100,000 with them on this project. What is the status of this engagement? We worked together from February 2017–January 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We improved our customer service thanks to their work. How did B/Net Systems perform from a project management standpoint? They were solid in that area; we communicated via email, Zoom, and in-person meetings. What did you find most impressive about them? They were pragmatic and flexible during our partnership; they were the perfect size for us, making it easy to work with them because they’re non-bureaucratic. Are there any areas they could improve? I don’t think there’s anything they can improve on — it was a good service, and they delivered a good job. Any advice for potential customers? Meet the team you’re working with to have a good sense of the people involved in the project — have a point of contact with them because their work provides such a high value. --- #### Tech Support for Consulting Firm **The Project** - Services: IT Managed Services - Project size: Less than $10,000 - Project length: Nov. 2018 - Ongoing **Project Summary**: B/Net Systems supported the technical efforts of a consulting firm. They conducted troubleshooting, research, and file management to help the client accomplish their internal operations and client projects. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** President, Consulting Firm - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Sep 10, 2021 **Feedback Summary**: Equipped with reliable technical skills, B/Net Systems optimized their client's operations with their quick turnaround times and response rate, promptly allowing them to resolve any issues. Enlightening and cooperative, the team thoughtfully explained complex terms and processes to their client. ""I saw their commitment to helping me comprehend technical terms, issues, and processes."" **BACKGROUND** Introduce your business and what you do there. I’m the president of a consulting firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? I needed their technical expertise. **SOLUTION** What was the scope of their involvement? My tasks multiplied as I started to engage more clients, so I needed a dedicated team to support other pipelines. B/Net Systems handled technical tasks, such as accessing files and conducting research. They also helped me handle a particular client project, which required email troubleshooting. What is the team composition? I worked with about eight resources from their team. How did you come to work with B/Net Systems? Two of my clients that had already used B/Net Systems' services referred their team to me. How much have you invested with them? Our monthly invoice amounted to $700 and was reduced to $300 during the last months of the collaboration. What is the status of this engagement? Our collaboration ran from November 2018–May 2020 **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? B/Net Systems was a proactive partner that resolved technical issues within quick turnaround times. I was satisfied with the monthly results they delivered throughout our engagement. How did B/Net Systems perform from a project management standpoint? We communicated via phone calls and conducted virtual meetings. B/Net Systems had reliable project management skills. Additionally, they had an impressive response rate, which helped us meet our timelines. What did you find most impressive about them? B/Net Systems was patient in addressing my client's needs and concerns, and I saw their commitment to helping me comprehend technical terms, issues, and processes. Do you have any advice for potential customers? Make sure to specify your needs. Don't be intimidated to communicate time-sensitive requirements, so their team can work on accomplishing those right away. --- #### IT Services for Nonprofit Organization **The Project** - Services: IT Managed Services, Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: B/Net Systems serves as an outsourced IT support team for a nonprofit organization. This involves handling any IT-related concerns, such as maintenance of computers, wireless networks, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, VisArts - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 13, 2021 **Feedback Summary**: With B/Net Systems' help, the client has never had to worry about any technical issues. The team has provided quality support and knowledge in ensuring any hardware or software is functioning perfectly. Also, they implemented a ticketing system to establish a seamless workflow. ""Their team has been terrific."" **BACKGROUND** Please describe your company and your position there. I am the Executive Director of VisArts which is a nonprofit arts organization. Our mission is to transform individuals and communities through the visual arts. We offer arts education, gallery exhibitions, and studio artist residencies and fellowships. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire B/Net Systems? BNet was hired for the management of our IT needs. This includes computers, wireless, Office 365, etc. **SOLUTION** How did you select this vendor and what were the deciding factors? BNet was highly recommended by a previous provider. We selected BNet because of its customer service, organization, easy access to support, and cost. Describe the project in detail and walk through the stages of the project. VisArts has 15 employees and relies on technology for much of its work including class and camp registration, event rental contracting and invoicing, payroll and hr services, online instruction and remote work. BNet provides oversight, guidance, and maintenance of our hardware and software. They conducted staff training on Office 365 immediately prior to the shutdown due to COVID. For much of the past year, many staff worked remotely and we offered many of our programs online. Connectivity, ease of access, updated computer equipment, and staff support have been extremely important during this time. How many resources from the vendor's team worked with you, and what were their positions? VisArts staff have worked primarily with three or four representatives from BNet including Pam Luskin, Chris Dean, Victor and Aloys. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? VisArts' ability to quickly pivot during COVID is due in large part to our ability to move to virtual and online programming. BNet made sure our computers were up to date, protected and provided guidance to staff on how to best utilize IT for its new business model. How effective was the workflow between your team and theirs? Bnet's ticketing system is top notch. Staff find it easy to report an issue, appreciate the immediate response with a ticket number, and the quick follow up from staff. This is something that many other vendors have not yet mastered. What did you find most impressive or unique about this company? Ticketing system is excellent. Custom service is fabulous and follow up is excellent. I also appreciate the yearly review meeting we have with Chris Dean and Pam Luskin where we are presented with a summary of the year's IT issues and a look ahead with excellent guidance and suggestions so that we are keeping up with best practices. Are there any areas for improvement or something they could have done differently? No ideas for improvement. Their team has been terrific. --- #### IT Services for Trade Association **The Project** - Services: IT Managed Services - Project size: $50,000 to $199,999 - Project length: Jan. 2011 - Ongoing **Project Summary**: B/Net Systems provides managed IT services for a small trade association. Among other tasks, they’re in charge of the client’s data management, computer support, systems maintenance, and information security. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President, BCSE - Industry: Energy & natural resources - Review Type: Phone Interview - Verified **The Review** — Jun 21, 2021 **Feedback Summary**: B/NET Systems’ work has improved the client’s productivity, and they’ve been a helpful partner for over 10 years. The team is pleasant, fast, and easy to work with, and they show interest in tackling everyday IT challenges. Clients can expect a partner that cares about their bigger picture needs. "“B/Net Systems is very reliable.” " **BACKGROUND** Introduce your business and what you do there. I’m the president of the Business Council for Sustainable Energy, a trade association. We’re based in Washington, DC, and we have a six-people staff. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We’re a small association, and we don’t have in-house IT support, so we’ve been working with B/Net Systems to cover that department. **SOLUTION** What was the scope of their involvement? B/Net Systems provides us with complete IT support. This goes from strategizing our computer and data management IT needs to ongoing routine maintenance support. They also help us troubleshoot problems that arise. B/Net Systems has also helped maintain our information secure, whether we’re in the office or working remotely. They assist us with security issues and help us back up our information. What is the team composition? Normally, I work with 1–2 people from B/Net Systems. How did you come to work with B/Net Systems? I think they were a referral. I don’t remember who referred them to us, but they immediately fit our needs. Although they had a lot of experience, they were willing to work with a small organization like ours. How much have you invested with them? We spend approximately $10,000–$15,000 per year. What is the status of this engagement? We’ve been working with B/Net Systems for over 10 years. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  B/Net Systems has definitely improved our productivity. They’ve made sure that we had no interruptions in our ability to work, and they’ve helped us with our data management. How did B/Net Systems perform from a project management standpoint? B/Net Systems is very reliable. As a small organization, we don’t have time to check on things and remember maintenance tasks. They’re very good about making sure that we’re in good communication about our bigger picture needs and not just our everyday tasks. We communicate mostly via email. What did you find most impressive about them? B/Net Systems’ team has very nice people. They really care about the little constant challenges of dealing with IT. There are always unexpected problems, and they’re very pleasant, fast, and easy to work with. Are there any areas they could improve? The billing process could have been improved in the beginning. We’re a small organization, so we come up with a budget. Every once in a while, we happened to go over our monthly allotment, and I found out that we could have managed that a little differently. Sometimes, we had a few hours left on our monthly contract, and we were working on some projects. If I knew that we were about to hit the hours limit, I could just have put off the project at hand until the next month to avoid overcharges. However, I didn’t know that initially, so it would have been helpful to know it in advance. Do you have any advice for potential customers? Be specific about your needs, and be open about brainstorming them with B/Net Systems. --- #### IT, Cloud Consulting & Cyber Security for Consultancy **The Project** - Services: Other IT Consulting and SI - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: B/Net Systems provides all aspects of IT services to two trade associations. Their work includes on-site surveys, help desk services, network security, infrastructure work, and systems recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, IFA & SIA - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 17, 2021 **Feedback Summary**: Entering the relationship with a security-related rescue mission project, the team established a network and security systems that all function reliably. The partner is confident in their security systems and feels that they can always rely on the team for detail-oriented work and sound judgments. "“Their reliability and follow-through really make them stand out.” " **BACKGROUND** Introduce your business and what you do there. I’m the COO of a trade association that represents the semiconductor industry. I’m also the COO of a trade association that represents the franchise industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? In both organizations, we were looking to outsource our IT services. When I started at one of the organizations, it had just been a victim of a ransomware attack. We dug into the issue and found that our infrastructure, which had been overseen by internal employees, wasn’t secure. We needed to address this issue with a professional team.  **SOLUTION** What was the scope of their involvement? They’re a full-service IT provider. Their team oversees our infrastructure, handles our network, offers help desk services, performs software updates, and generally manages our entire tech infrastructure for both organizations. Additionally, they’ve conducted site surveys and oversaw network cabling services, which were handled by a team they outsourced. They also helped us acquire internet services and configured our wireless network. Throughout our work with them, they’ve done both on-site and remote work.  Their team was key in providing us helpful recommendations to tighten up our network security and assistance in choosing an association management system. Currently, they’re working with us on implementing a new accounting system. We’re always improving and updating our systems together.      What is the team composition? I worked directly with Chris (Owner), but there are probably about 6–7 other people working on our systems.   How did you come to work with B/Net Systems? I’ve known the head of their company for about 25 years — he used to work for me as an employee. Because I knew him well, I felt comfortable calling him in for the project. I told him that we had a catastrophe, and they examined and fixed the issues phenomenally well.   How much have you invested with them? At this point, we’ve probably spent over $1 million with them.  What is the status of this engagement? We’ve been working together since around January 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They started working with us when our IT infrastructure and security were essentially nonexistent. Now, everything is in place. Our network and computer systems all work, and I believe everything is generally secure.    How did B/Net Systems perform from a project management standpoint? They were excellent from a project management standpoint. I talk to Chris all the time. We’ve met in person, had phone calls, spoke on Zoom, and whatever else has been needed.  What did you find most impressive about them? Chris is unbelievably detail-oriented. I have complete trust in him because he never drops the ball. I would never bring a partner that was anything less than excellent to my clients, and I’ve had them support three separate clients. Their reliability and follow-through really make them stand out.    Are there any areas they could improve? There’s nothing they could do differently. Of course, they’ve made some mistakes in the past. However, they always fix them. They learn from and correct any mistakes they make, which is all you can ask for.   Do you have any advice for potential customers? Hire them. If they don’t know something, they let you know and find out how to do it at a reasonable price. Engage them — they’re going to be very good for you.   --- #### IT Managed Services for Production & Installation Company **The Project** - Services: IT Managed Services - Project size: $50,000 to $199,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: B/NET Systems implemented solutions that resolved the server issues of a production and installation company's native app, making it iOS-compatible. The team continues to oversee maintenance operations. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CSR, Production & Installation Company - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Jun 15, 2021 **Feedback Summary**: Equipped with the right tech expertise and an astounding eye for generating creative solutions, B/NET Systems has rewarded the client with an issue-free and user-friendly platform. The team swears by a timely and responsive work approach, fostering a fruitful and harmonious collaboration. ""We’re pleased to be working with such a professional team that takes all our needs into consideration." " **BACKGROUND** Introduce your business and what you do there. I’m a customer service representative at a production and installation company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with B/Net Systems? We needed their team to handle our server issues. **SOLUTION** What was the scope of their involvement? B/NET Systems optimized our native application by making it iOS-compatible. We’ve had recurring issues that compromised the app’s quality in an iOS environment, and their team has set up the server and its backups for us to ensure that the latter problem is resolved. At present, their team provides us with site maintenance services to ensure our app’s seamless operation. What is the team composition? We worked with about five resources from B/Net Systems, including Volkan (Manager). How did you come to work with B/Net Systems? We were looking for potential agencies to partner with when we found B/Net Systems’ team through our partner companies. We shortlisted three companies, but it was their team’s services and qualifications that stood out to us. How much have you invested with them? We’ve spent about $4,000 so far. What is the status of this engagement? We kicked off the engagement in March 2020, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our users kept experiencing a lot of downtime in the app before due to numerous server issues, including its incapacity to accommodate the iOS system. However, B/Net Systems efficiently resolved those issues and transformed our platform into a more user-friendly and fully functional one.  Throughout our partnership, they’ve proven themselves to be true experts at what they do, and this expertise has positively impacted our company. How did B/Net Systems perform from a project management standpoint? B/Net Systems is a reliable team that addresses all our queries and app issues within an impressive response rate. We have a ticketing system that allows us to send edit or follow-up requests to their team depending on urgency, and they always make sure to contact us and accommodate any concern we may have. In general, we’re pleased to be working with such a professional team that takes all our needs into consideration. What did you find most impressive about them? We’re most impressed with their quick response time and communicative nature. Are there any areas they could improve? I haven’t encountered any aspects that need improvement. B/Net Systems is a very adaptable team that’s always willing to deliver creative solutions for us, and we’re grateful for our continued partnership. Do you have any advice for potential customers? Cooperate well with their team and value their suggestions. You’ll make the most of your collaboration with B/Net Systems if you communicate as eagerly as they do. --- #### Managed IT & Web Dev for Computing Research Association **The Project** - Services: Application Management & Support, IT Managed Services, Web Development - Project size: Confidential - Project length: Feb. 2023 - Ongoing **Project Summary**: B/Net Systems provides IT management services for a computing research association. The team also serves as advisors on various web development projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Computing Research Association - Industry: Non-profit - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 24, 2026 **Feedback Summary**: B/Net Systems has reduced the client's burden on troubleshooting and maintaining their work laptops and devices. The service provider has improved the client's cybersecurity posture and kept much tighter control of their IT inventory. Their responsiveness is top-notch. ""Tickets are answered expeditiously with problems solved quickly."" **BACKGROUND** Please describe your company and position.I am an executive at Computing Research AssociationDescribe what your company does in a single sentence.CRA is a membership organization representing institutions involved in computing research and works to effect change that benefits both computing research and society at large.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Manage our IT Systems **SOLUTION** How did you find B/Net Systems?Online SearchReferralWhy did you select B/Net Systems over others?Great culture fitGood value for costCompany values alignedHow many teammates from B/Net Systems were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.B/net Systems has been our provider of IT Management Services since March 2023. They've also served as advisors on various website development projects.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Almost completely reduced burden on staff for troubleshooting/maintaining their work laptops and devices, improved CRA's cybersecurity posture, and kept much tighter control on CRA's IT inventory. Describe their project management. Did they deliver items on time? How did they respond to your needs?B/net has been very responsive to staff needs. Tickets are answered expeditiously with problems solved quickly. What was your primary form of communication with B/Net Systems?Email or Messaging AppWhat did you find most impressive or unique about this company?Their responsiveness is top-notch, and they work well with our staff. Are there any areas for improvement or something B/Net Systems could have done differently?No issues.  --- #### IT Services & Consulting for Consulting Services Company **The Project** - Services: IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Jan. 2015 - Dec. 2025 **Project Summary**: B/Net Systems provided IT support and systems hardware maintenance for a consulting services company. The team was also responsible for offering general guidance on technology. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 1.0 **The Reviewer** Executive, Murdock Inc. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 15, 2026 **Feedback Summary**: B/Net Systems' work transformed the client's business. The team had a responsive and timely approach, treated every inquiry with urgency, and was approachable, proactive, and genuinely invested in understanding how the client's business operated. Moreover, B/Net Systems anticipated problems. ""B-Net's staff is very impressive; they have a broad range of expertise and counsel."" **BACKGROUND** Please describe your company and position.I'm an executive at Murdock Inc.Describe what your company does in a single sentence.Consulting services managing coalition groups focused on issues advocacy in Washington DC. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Technology SupportSystems Hardware Maintenance and SupportGeneral Guidance on Information Technology **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?High ratingsHow many teammates from B/Net Systems were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Responsible for all IT systems management and support.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?B‑Net Systems has been an exceptional partner in supporting my work as a consultant, and their impact on my business has been nothing short of transformative. Their responsiveness stands out immediately — whether it’s a quick question, an unexpected issue, or a strategic conversation about future needs, their team consistently delivers timely, thoughtful support. It’s rare to find an IT services company that treats every inquiry with the same level of urgency and care, but B‑Net Systems does exactly that.Their client service is equally impressive. The team is approachable, proactive, and genuinely invested in understanding how my business operates. They don’t just solve problems; they anticipate them, offering guidance that helps me stay ahead of potential challenges. That level of partnership has made a meaningful difference in my ability to serve my own clients effectively.On the technical side, B‑Net Systems brings deep expertise and a solutions‑oriented mindset. They’ve helped streamline my systems, strengthen security, and optimize workflows in ways that have improved both productivity and reliability. Their ability to translate complex technical concepts into clear, actionable recommendations has been invaluable.In every interaction, B‑Net Systems demonstrates professionalism, skill, and a true commitment to their clients’ success. I highly recommend them to any business looking for a responsive, knowledgeable, and genuinely supportive IT services provider.Describe their project management. Did they deliver items on time? How did they respond to your needs?They wer highly responsive to my business IT and systems hardware needs.  Normal response time from a B-Net representaitve was less than 30 minutes.  They responded to my needs by phone, text or email. What was your primary form of communication with B/Net Systems?Virtual MeetingWhat did you find most impressive or unique about this company?B-Net's staff is very impressive; they have a broad range of expertise and counsel. Are there any areas for improvement or something B/Net Systems could have done differently?None --- #### IT Managed Services for Trade Association **The Project** - Services: IT Managed Services - Project size: $200,000 to $999,999 - Project length: Jan. 2023 - Ongoing **Project Summary**: B/Net Systems provides managed IT services for a trade association. The team oversees all of the client's technology systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, NMPA - Industry: Legal - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 14, 2025 **Feedback Summary**: Thanks to B/Net Systems, the client's technology systems run smoothly. The team has been very responsive and has delivered work on time. Moreover, the team has communicated effectively through in-person meetings. Overall, the team has provided good customer service, which has impressed the client. ""Their good customer service stands out."" **BACKGROUND** Please describe your company and position.I am the CEO of NMPADescribe what your company does in a single sentence.Trade Association **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Manage all systems **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?High ratingsHow many teammates from B/Net Systems were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Outside vendor for all tech **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Operation of all tech running smoothlyDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes.  Very responsive.What was your primary form of communication with B/Net Systems?In-Person MeetingWhat did you find most impressive or unique about this company?Their good customer service stands out.Are there any areas for improvement or something B/Net Systems could have done differently?No --- #### IT Managed Services for Nonprofit Business Association **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: B/Net Systems provides IT services for a nonprofit business association. The team is responsible for providing IT support to the client's remote team and ensuring the integrity of their IT infrastructure. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, DCAT - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2025 **Feedback Summary**: B/Net Systems has been a reliable partner for the client, providing immediate support whenever needed. The team has been professional and timely in handling the client's needs. They also provide regular communication and updates through virtual meetings, emails, and messages. ""Every member of the B/Net team we work with is professional and timely in handling our needs."" **BACKGROUND** Please describe your company and position.I am the Executive Director of DCATDescribe what your company does in a single sentence.We are a not-for-profit business association. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Provide outsourced IT Support to our remote team.Ensure the integrity of our IT Infrastructure **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?Great culture fitReferred to meCompany values alignedHow many teammates from B/Net Systems were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.B/Net provides full outsourced IT services to the association. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team at B/Net was fantastic to work with and is always a reliable partner, available immediately whenever we have questions or need support.Describe their project management. Did they deliver items on time? How did they respond to your needs?B/Net provided during the onboarding and has continued since to provide regular communications and updates. What was your primary form of communication with B/Net Systems?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Every member of the B/Net team we work with is professional and timely in handling our needs. Are there any areas for improvement or something B/Net Systems could have done differently?No improvements needed. --- #### Managed IT Services for Multi-Industry Company **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: B/Net Systems provides managed IT services to a multi-industry firm. They're responsible for network security, help desk, cloud migration, workstation and server patching, and device security management. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** COO, Multi-Industry Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 10, 2024 **Feedback Summary**: B/Net Systems has successfully implemented and completed each milestone and onboarded the client's employees. They've also resolved help desk tickets quickly. Moreover, the team is responsive, knowledgeable, and customer-focused. They also keep in touch with the client at various project stages. ""The owner has been very involved in moving the project along with weekly written progress reports and virtual tag-ups."" **BACKGROUND** Please describe your company and position.I am the COO of a multi-industry company.Describe what your company does in a single sentence.We specialize in Technology Services, Financial Management, Strategic Planning and Operations, and Facilities Information Management.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?transition from google to Microsoft 365security access controls, device security management, network security,workstation and server patching,help desk **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?Pricing fit our budgetReferred to meHow many teammates from B/Net Systems were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Cloud MigrationMonthly Maintenance  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Milestones were implemented and deliveredDescribe their project management. Did they deliver items on time? How did they respond to your needs?The owner has been very involved in moving the project along with weekly written progress reports and virtual tag-ups. His assosicates were very responsive as we onboarded our employees and BNet assisted in the communications to our team at the various stages.  Help Desk tickets were resolved quickly and completely.What was your primary form of communication with B/Net Systems?Virtual MeetingWhat did you find most impressive or unique about this company?knowledgeablecustomer focusedresponsiveAre there any areas for improvement or something B/Net Systems could have done differently?nothing at this time --- #### IT Managed Services for Consulting Company **The Project** - Services: IT Managed Services - Project size: Less than $10,000 - Project length: Feb. 2023 - Ongoing **Project Summary**: A consulting company has hired B/Net Systems to set up their IT systems and migrate their files and emails to the new system. They're also responsible for providing IT assistance as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal, McKechnie, LLC - Industry: Other industries - Review Type: Online Review **The Review** — Mar 5, 2024 **Feedback Summary**: B/Net Systems has set up the client's systems, migrated their files and emails, and provided reliable, timely support. Their strong work ethic, clear communication, and efficient work approach ensure a productive workflow. Above all, the client commends their technical expertise and insights. ""They have the technical expertise that I need for my business."" **BACKGROUND** Please describe your company and position.I am the Principal of McKechnie, LLCDescribe what your company does in a single sentence.Government affairs **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Support to set up my IT systemsTechnical assistance transferring files and emails to new systemTechnical support as needed **SOLUTION** How did you find B/Net Systems?ColleagueWhy did you select B/Net Systems over others?High ratingsGood value for costReferred to meHow many teammates from B/Net Systems were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.I am a small business owner with a new LLC. B/Net Systems helped me set up my IT systems, transfer old files and emails, and continue to provide technical assistance as needed. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Set up new IT systems on my computer. Successfully migrated old files and emails to my new system. Provided technical support by phone and online to assist with problems that arose. All were completed successfully and in a timely fashion.Describe their project management. Did they deliver items on time? How did they respond to your needs?Volkan is the person that I worked with at B/Net Systems. I cannot say enough good things about him. He has a strong work ethic, great communication, and he explains technical things in a clear, understandable way. Most of all, he has the technical expertise to do all of the tasks that I have asked of him. I am grateful to B/Net Systems as especially Volkan for what they have done and continue to do for my business.What was your primary form of communication with B/Net Systems?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They have the technical expertise that I need for my business and they explain things in a way that a non-IT person (like me) can understand.Are there any areas for improvement or something B/Net Systems could have done differently?I cannot think of anything. They do everything very well. --- #### Managed IT Services for Nonprofit Organization **The Project** - Services: IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Jan. 2019 - Ongoing **Project Summary**: A nonprofit organization has hired B/Net Systems for managed IT services. The team handles internal service desks and Microsoft Office, including user setup, white- and blacklist requests, and hardware tasks. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of IT Projects, Yoga Alliance - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 2, 2024 **Feedback Summary**: B/Net Systems has demonstrated high expertise and professionalism in addressing the client's technology needs. The team has the ability to handle a wide range of issues efficiently and effectively. The team also knows how to translate complex technical jargon into accessible language. ""They have consistently provided prompt and reliable support."" **BACKGROUND** Please describe your company and position.I am the Director of IT Projects of Yoga AllianceDescribe what your company does in a single sentence.Yoga Alliance is the largest nonprofit association representing the yoga community, with over 7,000 Registered Yoga Schools (RYS) and more than 100,000 Registered Yoga Teachers (RYT) as of April 2020 with a mission to foster and support the high quality, safe, accessible, and equitable teaching of yoga. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire B/Net Systems to accomplish?Internal Service DeskAdminister Microsoft Office **SOLUTION** How did you find B/Net Systems?ReferralWhy did you select B/Net Systems over others?Pricing fit our budgetGreat culture fitCompany values alignedHow many teammates from B/Net Systems were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.New User Setup/On and OffboardingEmailSpam - Whitelist / Blacklist RequestHardware Request **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reliable IT.Timely and effective IT problem resolution.Objective IT guidance.Offer innovative IT solutions to stay current with technology.Describe their project management. Did they deliver items on time? How did they respond to your needs?One of the key strengths of b/net Services is their commitment to understanding the unique challenges faced by non-profit associations. They approach their work with a clear understanding of our mission and goals, ensuring that their technology solutions align with our organizational objectives. This tailored approach sets them apart in meeting project deadlines and deliveries on time, making them a valuable partner for any non-profit seeking comprehensive internal help desk services.They have a knack for translating complex technical jargon into accessible language for our team, fostering a positive and collaborative working relationship. Their responsiveness and willingness to go above and beyond to meet our needs have truly set them apart.What was your primary form of communication with B/Net Systems?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?b/net Services consistently demonstrates a high level of expertise and professionalism in addressing our technology needs. Their team of skilled technicians has the ability to handle a wide range of issues efficiently and effectively. From troubleshooting software problems to resolving hardware issues, they have consistently provided prompt and reliable support.Are there any areas for improvement or something B/Net Systems could have done differently?No --- ## Portfolio & Awards ### IT Security Overview of IT Security services. ### Cloud Services Overview of IT cloud services. ### IT Compliance Overview of IT compliance services. ### IT Support Overview of support service offerings. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_managed_service_provider_maryland_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_maryland_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cloud_consulting_company_maryland_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_2023.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_help_desk_service_provider_2023_award.svg) ### Industry Recognitions - Fine Day Radio 102.3 FM Interview - “Sophisticated” IT environment or the “Wild West”? - How can associations manage infrastructure? - Top 10 IT Consulting Company in NYC, New York - IFANR LinkedIn - Association Partner, IFNAR - Cybersecurity for Non-Profits Panel Discussion - Best-managed IT service providers in Wash. DC ## Packages ## About the Team ### Our Story All of our techs have at least 10 years of experience. Most of our team members have previously worked for associations and/or nonprofits, giving us first-hand knowledge and understanding of their operations. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 23 - Overall Review Rating: 4.9 Last Updated: 2026-07-26T09:03:36Z ### Business Entity - Business Entity Name: BEADG, LLC - Source: Maryland Business Express - Jurisdiction of Formation: Maryland - Date of Formation: October 31, 2013 - Status: Active - Last Updated: June 25, 2021 - ID: W15526544 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (1) ### Annapolis, MD (Headquarters) - 652 Howards Loop - Annapolis, MD 21401 - United States - 10 - 15 employees - Phone: (202) 643-2478 ## Connections - David Israelite (National Music Publishers' Association) ## Contact B/Net Systems [Send a message](https://clutch.co/profile/bnet-systems) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/11686999/)