Android & iOS App Development for Real Estate Company
Featured Review- AI Development Mobile App Development
- $50,000 to $199,999
- Aug. 2023 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Black Widow Tech is always looking out for new technologies and development challenges in the industry."
- Real estate
- Dallas, Texas
- 1-10 Employees
- Phone Interview
- Verified
Black Widow Tech has developed an iOS and Android mobile application for a real estate company. The app leverages ChatGPT technology to generate content real estate agents can use on different outputs.
Black Widow Tech has built an app that functions according to the client's requirements. The team handles bugs efficiently and has demonstrated impressive professionalism. Black Widow Tech meets the project's deadlines and budget, communicating via weekly Zoom meetings, email, and phone.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder and CEO of Real Estate 3.0, LLC. We're a startup working on a mobile app for real estate agents.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Black Widow Tech?
I needed support to create an AI mobile app for real estate agents. I previously had a couple of attempts to build the app from scratch working with a different company. I also attempted to buy a product abandoned by a different company and repurpose it. I tried different avenues of development over the last three years, and none of them got off the ground.
SOLUTION
What was the scope of their involvement?
Black Widow Tech started by developing a piece of the project to validate our relationship, which went well, and then proceeded to the complete development of the solution. The team has taken my requirements of creating a mobile app that enables ChatGPT to assist real estate agents in creating content on the fly.
For instance, an agent trying to sell a client's house can use the app to generate content for listing descriptions, social media posts, or brochures with a few inputs. The app has eight outputs users can create leveraging ChatGPT.
Black Widow Tech has completed a cross-platform app for iOS and Android and is finalizing the process of publishing it in application stores. The app has been approved and tested and meets all the standards. The team is working on some tweaks Apple has requested.
What is the team composition?
I interact directly with two teammates from Black Widow Tech, including Tahir (CEO). I also work with an offshore engineer with a team of developers responsible for the app's coding, testing, QA, and app store launch.
How did you come to work with Black Widow Tech?
I found Black Widow Tech through an online search. After the failed attempts to build the app, I did a more comprehensive search online. I came across numerous references online and identified several of their websites. I reached out to Black Widow Tech and began conversations to understand their capabilities, and then I met with Tahir in person.
I liked what I saw and heard about Black Widow Tech when I met Tahir and that he was located in the Dallas area. I trusted him as an individual and checked some references.
How much have you invested with them?
We've spent roughly $50,000 on this project.
What is the status of this engagement?
We began working with Black Widow Tech in August 2023, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I measure the product's success by its responsiveness and performance. I also consider the app's ability to navigate different nuances in implementing ChatGPT and align with dependent technologies. Black Widow Tech has ensured the app has a payment model and can interact with Google and Apple. The full scope of services is a key point, and the product functions properly and has a good UX. The app responds as expected, and the content works the way I want it to.
Black Widow Tech handles bugs exceptionally well. There haven't been any surprises, and the team often discovers issues before me. Black Widow Tech is proactive in letting me know about issues, and almost every time, the team works on a solution before they contact me, which is very impressive and appreciated. Whenever I've discovered an issue, Black Widow Tech responds quickly and takes responsibility.
The team approaches our relationship as a partnership and ensures the product works as I want it to and not necessarily as I put it on paper and give them specs for. I'm pleased with the customer experience and the product.
How did Black Widow Tech perform from a project management standpoint?
We measure the project's success primarily based on budget and time. Black Widow Tech is hitting the deliverables which is extremely important for me. Another important aspect is their flexibility and ability to change direction and respond to my input and direction — these are the top criteria I use to measure success in our relationship. Black Widow Tech delivers work on time and on budget and handles change responsibly and on time.
We have regular weekly status meetings on Zoom and are in contact via email 2–3 times a week. The team is very accommodating to our time zone differences. We work well together and are respectful of our time zone difference. We take advantage of the time zone difference with the development team to communicate issues. I communicate with Tahir during the day, and he can forward issues to the team. I can see the results by the next morning that I can test.
I also communicate with Tahir through phone calls, and he responds quickly since he's in my area. He even has answered his phone on Sundays. We don't use a project management tool; instead, we use spreadsheets and status reports to keep track of the project.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I have over 30 years of experience in large-scale development efforts and IT outsourcing. I've worked with offshore resources and in various dynamics and working relationships. Tahir and his lead engineer serve their roles exceptionally well.
The offshore engineer is extremely professional since working with offshore resources can be challenging. He documents all work and ensures clarity and understanding between us. He offers good follow-up and is very enjoyable to work with, having a high level of confidence.
On the other hand, Tahir is equally competent and started the business side of our relationship very well. He has the ability to interact and intervene whenever there are conflicts or challenges we've had to work through, either in conflicting priorities or resources. Tahir can navigate every challenge that has come up really well.
What did you find most impressive about them?
Black Widow Tech's professionalism and approach to the relationship stand out the most. The team has strong technical competency, and there hasn't been anything they can't do that I've thrown their way. Black Widow Tech is honest if they don't have expertise in the requirements I want to try. The team is transparent about their capabilities, and if they're gonna miss a deadline, they're proactive in telling me.
Black Widow Tech has instilled a tremendous amount of trust, and I can't speak highly enough about that. I'm impressed with how Black Widow Tech is always looking out for new technologies and development challenges in the industry.
Are there any areas they could improve?
Black Widow Tech has performed at a high level, and if I were to take it to a higher level, it would be in their ability to pack up their services in a more sophisticated manner and put forward a more structured package capability. I'm considering my experiences with large-scale development projects. If Black Widow Tech wants to start moving into that higher level of enterprise capability, I'd say they can improve the sophistication in which they present their capabilities.
Do you have any advice for future clients of theirs?
I recommend that potential clients be clear about what they're looking for. Early on, I discovered that Black Widow Tech was good at bringing ideas, but before that, we talked a lot about my being open to their proposals. I made it clear to the team that I was looking for a team that could look out for my best interest and not just execute what I told them.
I can only ask for things I have context for, and if I have previous experiences with specific practices and ask a vendor to do it that way, that is only based on my knowledge and experience and not on the experts' experience. I leaned heavily on the team to ensure they were counseling me in a proactive and productive fashion. Black Widow Tech was comfortable working with me in any way I wanted to. I asked the team to be proactive and involved in the process, and they've raised to the occasion.
My recommendation for prospects wanting to work with Black Widow Tech is to get clarity about how they want to work with the team because they can work under different approaches.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
"I'd give them more than five if I could."
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Willing to Refer
5.0NPS
